Metro Gutter And Home Services Inc

excellent. Problems spotted for a needed future repair, much appreciated

Dillon and Tony were very diligent and professional, and Dillon was very responsive to my questions regarding this project. The new gutter system they installed looks great!

They did not call or did not show up

They were on time. Quickly identified the problem. They found a spot that was missed. Wore their masks.

The technician was friendly and efficient. I was very pleased with his work.

It went excellent. Very professional service team and billing, dispatch and all aspects were well handled.

Arrived as scheduled due to weather permitting. Friendly, professional straight to the point. Cleaned all items of old gutter. I called most of my neighbors and recommended their service.

The gentlemen they sent out were polite, prompt, and professional. They noticed a crack in my downspout and they took some photos to provide one of their estimators.

We called for an estimate to get a small 3 foot section of gutter re-installed after it had come loose from our house. The tech was timely and efficient - the only positive. They provided an estimate of more $1,000 for the total job, which included a quote for replacing the fascia and separate quotes for replacing the gutter AND repairing the gutter. I am unsure how one replaces a gutter then has to REPAIR it and why they are two separate charges. They also provided us with an estimate to simply re-attach the existing gutter without any other work. Since money is tight, we opted for that work. My wife had to contact them twice, outlining exactly what we wanted to be done, before they finally responded. When they finally called, the customer service rep seemed confused and tried to confirm that I wanted to pay $800 to replace the portion of gutter. When I told her that I didn't want that, she had a field manager call me to "discuss." He called and said "well, see the issue there is we have a minimum job charge." I ended the call quickly, as I had no interest in continuing working with them. I looked at their site and their Angie's list page which says nothing about minimum job charges. It may be buried somewhere, but seems shady they aren't more up front about that. Will not be calling them ever again.

Very satisfied with the work done. Gutters look strong and the flashing work looks excellent.

Metro Gutter was responsive in making arrangements, prompt, courteous and efficient.

Called on Monday and service was completed the next day. Thanks to Emerson H. for an outstanding cleaning. Will use again.

The job went pretty much as expected. Metro Gutter did need to reschedule one scheduled service due to another job taking much longer than expecting and the follow-up due to an employee absence.

I have used Metro Gutter for gutter cleaning for a few years, and have had other repair work done for soffits, etc. After the heavy rains in July I had a leak in my kitchen from the roof over the bay window (a recurring problem). Metro came and determined that the brick facade needed to be repaired. They were extremely responsive in fixing this in a timely manner and came back to ensure that work was done properly. I don't think I have ever had such good customer service as Metro has provided. I give them high marks!

they were thorough, did exactly what my 84 year old mother wanted. she was extremely pleased

great job, done professionally and without any problems.

Metro has been outstanding each of the two times we've had them work on our roof and clean the gutters.

Showed up on time and price was reasonable. Quality of work was great.

wonderful job and good advice on maintaining

The work was done well and they were thorough. They helped me understand what I needed to get to protect my gutters and then installed them for me.

It was a great experience, they contacted me to schedule the service on the same day I made the request for an appointment. They looked over the total roof, gutters and skylights and found it to be sound. Caulked around the skylight and a gutter flange. Emmanuel was prompt, polite and called before arriving, did all the required work, and cleaned up the gutter debris. Reported his findings.

Metro said it would cost more than the deal (since I have a 3 story house, even though I only needed one side and the back done) and they needed to have an estimator come out. But two weeks later and I did not hear from the estimator, so I cancelled, since the Deal would be out after one month and who knew when they would get around to doing the work.

Technician was friendly, timely and took appropriate measures to do a complete job.

It seemed to have done fine except that one has to ask for pictures of the repairs. Otherwise they are not routinely provided. Other than that the service was good even if a bit pricey.

it went well and gutters are now working at full capacity.