Metro Gutter And Home Services Inc

Gutter Cleaning, Gutters, Roofing,

About us

We are a local family owned and operated business with over 28 years of experience. Our hands on management approach allows each customer to get excellent customer service and receive individual attention. Our company is customer service oriented so that expectations and communication are clear from start to finish. We offer a 100% satisfaction guarantee. We like to think of ourselves as a service company that maintains and replaces exteriors. All of us at Metro Gutter work towards the goal of having a customer for life. Only the finest materials are used so that a professional finish can be guaranteed. We use the thickest gauge of aluminum that can be run through the gutter machine and we even hand select our #1 pre-primed wood from the commercial lumberyard! Our chimney caps are stainless steel, attach securely and offer a lifetime warranty.

Business highlights

35 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,466 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 301-1466 of 1466 reviews

Brenda R.
11/2014
4.0
gutter cleaning
  + -1 more
. I sold my home and no longer needed this deal
Description of Work: Big Deal $95 Gutter Cleaning with Downspout, Roof & Gutter Inspection Included!
Rating CategoryRating out of 5
$95

Response from Metro Gutter And Home Services Inc
Thank you very much for your review of our service! Kent, Owner

George G.
11/2014
4.0
gutter repair
  + -1 more
The estimate was higher than expected. They were very thorough.
Description of Work: I purchased an offer for $399 for 50 Feet of High Capacity 6-Inch Gutters and or Downspouts.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$399

Response from Metro Gutter And Home Services Inc
Thank you very much for your review of our service! Kent, Owner

Lori H.
11/2014
5.0
gutter cleaning, gutter repair, roofing, siding
  + 2 more
Great. Scheduled me within one week, did all work as promised, looks good and functions well.
Description of Work: Cleaned out gutters, repaired damaged section of gutter, replaced and painted wooden facia, mnor roof repair near gutter, installed bigger downspout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Metro Gutter And Home Services Inc
Thank you so much for your nice all A review! Kent, Owner

Sandy M.
10/2014
5.0
gutter cleaning
  + -1 more
They were great! They cleaned my gutters.
Description of Work: I purchased a Big Deal for $99 Gutter Cleaning Special!! - downspout/roof/gutter inspection included!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you so much for your nice all A review! Kent, Owner

Sandy M.
10/2014
5.0
gutter repair
  + -1 more
They were great! They repaired my gutters. I will definitely be using them again, I am now signed up for their automatic service.
Description of Work: I purchased two Big Deals for $99 for $200 Worth of Gutter Repair or Replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Response from Metro Gutter And Home Services Inc
Thank you so much for your nice all A review! We look forward to working with you again! Kent, Owner

Richard Davis D.
10/2014
5.0
gutter cleaning
  + -1 more
I have been using them for several years. I call them, they show up at the agreed upon date, and thoroughly do the job.
Description of Work: Cleaned out gutters, down spouts and pipes and inspected them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Metro Gutter And Home Services Inc
Thank you for your all A review of our services over the years! - Kent, Owner

Heather E.
10/2014
4.0
gutter cleaning
  + -1 more
They were fine. They cleaned the gutters as promised. They also gave me an estimate for repair work that was a little steep.
Description of Work: Cleaned my gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Metro Gutter And Home Services Inc
Thank you for your review of our services! Kent, Owner

Denise S.
10/2014
1.0
gutter repair
  + -1 more
Provider cancelled and refunded the coupon I purchased, informing me they did not service my area.
Description of Work: Did not use.
Rating CategoryRating out of 5

Koburn S.
10/2014
5.0
gutter cleaning, gutter repair
  + 0 more
Excellent service - I received a detailed price estimate in advance, the office was able to clarify all my questions and schedule the installation.The installation crew did a superb job and I couldn't ask for a better looking product!
Description of Work: Provided new 6" gutters and downspouts for the front of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Metro Gutter And Home Services Inc
Thank you for your super positive review of our installation! Kent, Owner

Dollie P.
10/2014
5.0
gutter repair
  + -1 more
The sealed what they needed to seal and did a good job.
Description of Work: I purchased a Big Deal with the provider for $99 for $200 Worth of Gutter, Downspout/Roof Repair or Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your great all A review of our service! Kent, Owner

Diane P.
10/2014
5.0
gutter cleaning, gutter repair
  + 0 more
The guy was on tune, courteous, helpful etc. It is my fault, I bought the coupon to early. My son is getting married this weekend and there never seemed to be a free moment to decide on gutters etc. Thanks.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your A review of our service! Kent, Owner

Alfred A.
10/2014
3.0
gutter repair
  + -1 more
Took longer than expected to get job estimate done because the first field person was not able to find the address. The field manager came the next day and did a good estimate for additional work that I requested. However scheduled it out a few weeks. I had questions about an alternative repair method and sent emails with photos to the office who responded the first time, but never got another estimate or schedule date. The field manager would only make calls outgoing. As I travel a lot and need to discuss by email, we were never able to arrange the work. The office stopped responding to email. Eventually I gave up and found someone else.
Description of Work: .
Rating CategoryRating out of 5
$99

Response from Metro Gutter And Home Services Inc
Thank you for your review. I appreciate your comments so we can improve our service. I am sorry we were not able to reach each other. Kent, Owner

VASSILEV D.
10/2014
5.0
gutter cleaning, gutter repair
  + 0 more
Very smooth, painless transaction. I was given the estimate with 3 choices. Didn't feel any sales pressure. Called to schedule the service. I was not home when the technicians came/ did the work/ left. No derbies or mess. Just my new nice gutter. Had I known it would look so good I would of gone with a new downspout also. One recommendation: faxing paperwork is too much, I wish I could do all the paperwork over the phone. Not easy for me to fax/scan things. Will definitely use again if I need to.
Description of Work: Gutter repair/replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Metro Gutter And Home Services Inc
Thank you very much for your great A review! Kent, Owner

Jan S.
10/2014
5.0
gutter cleaning
  + -1 more
Was on time and very thorough. Cleaned up well afterwards.
Description of Work: cleaned the gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you very much for your great all A review! Kent, Owner

Michael S.
10/2014
5.0
gutter cleaning
  + -1 more
It was a good experience. They were on time. They were very courteous.
Description of Work: We used Metro Gutter And Home Services. They cleaned the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you very much for your awesome all A review! Kent, Owner

Christine and Edward D.
09/2014
4.0
gutter cleaning
  + -1 more
We purchased the Angies List maintenance deal which was 2 hours of service for a discounted price. The only problem we had was clarity about what would be covered by the deal and what was not. Before we were scheduled for service, an estimator came out and evaluated what work was needed. He didn't know about the deal though so, we didn't know if the work we needed exceeded the deal or not. When I spoke to the office, they didnt know whether the estimated work would exceed the 2 hours either so I ended up.assigning a priority order to the list and waiting to see what could be done in the time paid for. The guys that came out were very competent and professional and were able to take care of all of the issues found by the estimator within the 2 hour period. In the end,, we were very satisfied with the deal and with the service.
Description of Work: They fixed a number of siding and gutter problems.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$175

Response from Metro Gutter And Home Services Inc
Thank you for your detailed positive review of our service! Kent, Owner

Mike Q.
09/2014
5.0
gutter repair
  + -1 more
The service went well. I do think they are a very good company, but they did miss our initial appointment. They did quickly reschedule the service and also gave a 10% discount for the trouble. I paid an additional $200 to have them install a product in a section of the gutter to prevent tree petals from falling in the gutters. Two technicians came out for the job and completed it in about 45 minutes. They did a great job.
Description of Work: I purchased a deal for $200 Worth of Gutter Repair or Replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Metro Gutter And Home Services Inc
Thank you for your detailed all A review! Kent, Owner

Jonathan H.
09/2014
2.0
gutter repair
  + -1 more
The estimator provided estimate which included minor materials and other work... but the price was very high. Upon receiving the estimate, I signed and emailed it back to the company, but never got a call back to schedule the service. Not a company I want to deal with.
Description of Work: Upon the order, I had to contact the company in order to schedule an estimator to come out.
Rating CategoryRating out of 5
$175

Response from Metro Gutter And Home Services Inc
I am sorry we were not able to work with you and respond to your email. Thank you for the feedback so we can improve our service. Kent, Owner

Brenda L.
09/2014
5.0
gutter cleaning, gutter repair, roofing, siding
  + 2 more
They arrived promptly with appropriate number of staff and all supplies needed to complete all components of the work described above in one day as promised. Once the work was completed, they showed me what had been done and pointed out other areas of concern on the roof that needed attention. They were prompt, courteous and efficient. They did a great job and I am very satisfied with their work.
Description of Work: Installed 38 2" X 4" X 8" sister rafters, 66 feet of 5 inch gutters, 100 feet of 2" X 3" downspouts, 32 feet of fascia board, 66 feet of drip edge, 20 feet of black pipe and 2 adapters. Rebuilt the crown on the chimney, Replaced missing shingles on the roof. Replaced pipe collar on the back of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,065

Response from Metro Gutter And Home Services Inc
Thank you for your detailed all A review of our large job for you! Kent, Owner

Lucas W.
09/2014
3.0
gutter cleaning
  + -1 more
I had purchased the deal but worked with the provider and found that a different discount with the provider worked better.
Description of Work: I purchased a Big Deal for $99 for $200 Worth of Gutter, Downspout/Roof Repair or Replacement
Rating CategoryRating out of 5
$99

Response from Metro Gutter And Home Services Inc
Thank you for your positive review! Kent, Owner

Romi B.
09/2014
5.0
gutter repair
  + -1 more
Due to the nature how my home and gutters are set up Metro Gutter And Home Services Inc were not able to perform the job.
Description of Work: I purchased a big deal with Metro Gutter And Home Services Inc .

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your A review even though we did not transact business! Kent, Owner

Ralph H.
09/2014
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
the workers appeared on time after a phone call to alert me 20 minutes before arriving. they assessed the situation and reviewed the job as prepared by the excellent estimator. they then went to work and completed what was supposed to be a two day job in one day. their work was excellent, they kept me apprised of every aspect as they proceeded and at the end they cleaned up and removed all debris etc. I was very impressed with the work, the cost and the overall job. I will use them again and recommend them to all of my family and friends.
Description of Work: removed old gutters and gutter helment. Installed new, better and larger gutters. repaired eaves and wood work damaged because of other gutters failure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Metro Gutter And Home Services Inc
Thank you for your sweet, detailed all A review! We appreciate it! Kent, Owner

DIANE W.
09/2014
5.0
gutter cleaning, gutter repair
  + 0 more
I was having excessive water running from the roof in one spot. A diverter was install on the gutter to eliminate this problem. The company responded to my call right away. Tne person that came out I think his name was Brian but he was very friendly, professional and a pleasant to conduct business with. The work order was very prompt with a date and the job was done all in one day. The solution to my problem it helps but not completely solve my problem. I would highly recommend this company to everyone.
Description of Work: Install a diverter on the gutter to redirect water.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Metro Gutter And Home Services Inc
Thank you for your great A review of our service! Kent, Owner

Mark N.
09/2014
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
Prompt and professional service.
Description of Work: Replace/repair gutters and installed mesh to eliminate future gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your positive all A review of our service! Kent, Owner

Edward L.
09/2014
4.0
gutter cleaning
  + -1 more
They called two weeks before the appointed date offering to do the job immediaterly. I agreed, and two technicians arrived promtly and set to work. They were very courteous and efficient and completed the job in less than three hours. We have had heavy rain since, and I think they solved the problems. The only reason I don't give them an "A" rating overall is on price, even with a discount voucher. I would not hesitate to use them again, but would secure another bid or two. .
Description of Work: They correcterd improper pitch of our gutters in several places, tightened all spikes, and installed a number of hangars.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,040

Response from Metro Gutter And Home Services Inc
Thank you for your positive review of your experience with our company! Kent, Owner

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705136861

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roofing,
Skylights,
Siding,
Chimney Sweep,
Pressure Washing,
Windows,
Drain Pipe Installation,
Roof Cleaning,
Drain Cleaning,
Leaf Removal

FAQ

Metro Gutter And Home Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Metro Gutter And Home Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metro Gutter And Home Services Inc offers free project estimates.
Yes, Metro Gutter And Home Services Inc offers eco-friendly accreditations.
No, Metro Gutter And Home Services Inc does not offer a senior discount.
Yes, Metro Gutter And Home Services Inc offers emergency services.
Yes, Metro Gutter And Home Services Inc offers warranties.
Metro Gutter And Home Services Inc offers the following services: Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM