Metro Gutter And Home Services Inc

Gutter Cleaning, Gutters, Roofing,

About us

We are a local family owned and operated business with over 28 years of experience. Our hands on management approach allows each customer to get excellent customer service and receive individual attention. Our company is customer service oriented so that expectations and communication are clear from start to finish. We offer a 100% satisfaction guarantee. We like to think of ourselves as a service company that maintains and replaces exteriors. All of us at Metro Gutter work towards the goal of having a customer for life. Only the finest materials are used so that a professional finish can be guaranteed. We use the thickest gauge of aluminum that can be run through the gutter machine and we even hand select our #1 pre-primed wood from the commercial lumberyard! Our chimney caps are stainless steel, attach securely and offer a lifetime warranty.

Business highlights

35 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,466 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1426-1466 of 1466 reviews

ROBERT A.
07/2013
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: The provider was unable to clean my gutters because of the cover guards. He said that removing the guards would likely damage them. We decided to clean the gutters ourselves.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you very much for your review. Kent, Owner

James H.
07/2013
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Very good service. On the day scheduled for work they called in advance as promised and arrived slightly before the start of the two-hour window that had been set several weeks before. The two workers were very courteous and efficient, finishing the job quickly and cleaning up the small amount of debris they had cleared. The charge was as had been quoted over the phone.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your nice A review! Kent, Owner

Donald P.
07/2013
5.0
gutter cleaning
  + -1 more
Went as promised.
Description of Work: Replaced garage door springs, wires, and pulleys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Metro Gutter And Home Services Inc
Thank you for your all A review. Kent, Owner

Cynthia F.
07/2013
5.0
gutter cleaning
  + -1 more
Everything turned out very well.
Description of Work: Cleaned out gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your short sweet A review! Kent, Owner

Sharon M.
07/2013
1.0
gutter cleaning
  + -1 more
unknown
Description of Work: Metro Gutter could not clean our gutters until the end of June. Because of constant storms/rain showers, we needed the gutters cleaned a lot sooner, so we hired another company and to our surprise they came the same day and thoroughly cleaned the gutters! We had down pours of rain the next, the other company saved us!!
Rating CategoryRating out of 5

Response from Metro Gutter And Home Services Inc
I am sorry we were not able to schedule your work as soon as you would have liked. I wish we could accommodate everyone as soon as they want service but heavy rains have filled up our schedule. Let us know if we can help you in the fall. Please call early to guarantee your spot in our schedule. Kent, Owner

Daniel C.
07/2013
3.0
gutter cleaning
  + -1 more
unknown
Description of Work: Horrible scheduling, no appointments for a month.
Rating CategoryRating out of 5

Response from Metro Gutter And Home Services Inc
I am sorry we are booked from the heavy rains this spring/summer. Please let us know if we can help you in the fall. Please book early to guarantee the appointment time you want. Kent, Owner

George O.
06/2013
1.0
gutter cleaning
  + -1 more
No additional details
Description of Work: I used your easy to contact the provider after I searched your site. I send them an e-mail from your site and asked them to respond by e-mail. I have never heard from them.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Metro Gutter And Home Services Inc
Thank you for letting me know you were not able to reach us. I have changed things so this will not happen again. I responded to your message and hope you will give us the opportunity to make things right. Please call us 703-354-4333 or email us at customerservice@metrogutter.com. Thank you!

Scott S.
06/2013
4.0
gutter repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$625

Response from Metro Gutter And Home Services Inc
Thank you for your short sweet review! Kent, Owner

Penny D.
06/2013
3.0
gutter cleaning
  + -1 more
unknown
Description of Work: they said they were very busy and couldn't get to me until week of July 8th. First available date July 11, 2013.
Rating CategoryRating out of 5

Response from Metro Gutter And Home Services Inc
It is our busiest season right now and we recommend you book early. Please call me at 703-906-7388 and I will personally see if I can fit you in earlier. Thank you! Kent, Owner

John I.
06/2013
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: I had purchased a Big Deal for $99 for gutter cleaning - up to a 2,500 sq. foot house. Service was great. They were on time, tidy and professional. Would highly recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your A rating! Kent, Owner

Bruce B.
05/2013
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: This was a Big Deal for gutter cleaning and they did gutter repairs as well. The service turned out fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you very much for your A rating on our services! Kent, Owner

Xiaoqing W.
04/2013
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: I called the company to schedule the service. They can only give a one-week time range and cannot confirm a specific time window for the service. I ended up cancelling the service, and they were very easy to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
We are happy to arrange a specific appointments, please call us back for service. We encourage a one week window for appointments as customers do not need to be home for gutter cleaning unless they have questions they need to ask our technicians. Kent, Owner

Sarah T.
04/2013
5.0
gutter cleaning
  + -1 more
Efficient, friendly, prompt!
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you so much for your short, sweet and excellent review! Kent, Owner

Matthew G.
04/2013
4.0
gutter cleaning
  + -1 more
basic - quick
Description of Work: gutter cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your review. Please let us know what we could have done to deserve an A!?! Thanks again. Kent, Owner

david C.
04/2013
4.0
gutter repair
  + -1 more
It went fine.
Description of Work: They came out late November for an estimate. They looked at my front gutters and gave me a cost for what needed to be done. They came out at the end of February and adjusted the gutter pitch.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$99

Response from Metro Gutter And Home Services Inc
Thank you for your review. We are glad you are satisfied! Kent, Owner

David P.
03/2013
4.0
gutter cleaning
  + -1 more
See above.
Description of Work: The initial gutter cleaning was performed efficiently and as scheduled. The cleaning revealed a hole in the facia board at the eaves. The company provided an additional price estimate and completed the repair work to fix the problem. We were very pleased.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Metro Gutter And Home Services Inc
Thank you for your review! I am glad to hear you were pleased with our initial and follow up service. I only wish I knew what we could have done differently or better to warrant an A rating! Thank you again. Kent, Owner

Clarence K.
03/2013
5.0
gutter cleaning
  + -1 more
Very well.
Description of Work: Cleaned and snaked gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Metro Gutter And Home Services Inc
Thank you for your short sweet review! Kent, Owner

Brenda W.
03/2013
5.0
gutter cleaning, gutter repair
  + 0 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

anthony H.
03/2013
5.0
gutter cleaning
  + -1 more
Fine
Description of Work: gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your short, sweet, A review! Kent, Owner

Brenda F.
02/2013
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Did an excellent job. Work was done the week of Jan. 28th.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you very much for your excellent report! Kent, Owner

Alaine P.
02/2013
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Have used this company twice now for annual gutter cleaning. It has gone smoothly both times, and I have gotten a good rate through the Angie's List "Big Deal."
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
We are glad you have had multiple good experiences with our company. We appreciate you sharing your thoughts! Kent, Owner

Joyce S.
12/2012
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: They did an excellent job! No complaints! As a bonus, we got a great price for their service with Angie's List Big Deal purchase!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your A rating of our company! Kent, Owner

Ballard G.
11/2012
5.0
gutter cleaning
  + -1 more
See above
Description of Work: They did an excellent job, hassle free. Were professional from start to finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Metro Gutter And Home Services Inc
Thank you so much for your excellent review! Kent, Owner

Terri M.
11/2012
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your fabulous review! Kent, Owner

zebib A.
11/2012
5.0
gutter cleaning
  + -1 more
My experience with them was good.
Description of Work: I purchased a Big Deal for gutter cleaning from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Metro Gutter And Home Services Inc
Thank you for your excellent review! Kent, Owner

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705136861

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roofing,
Skylights,
Siding,
Chimney Sweep,
Pressure Washing,
Windows,
Drain Pipe Installation,
Roof Cleaning,
Drain Cleaning,
Leaf Removal

FAQ

Metro Gutter And Home Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Metro Gutter And Home Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metro Gutter And Home Services Inc offers free project estimates.
Yes, Metro Gutter And Home Services Inc offers eco-friendly accreditations.
No, Metro Gutter And Home Services Inc does not offer a senior discount.
Yes, Metro Gutter And Home Services Inc offers emergency services.
Yes, Metro Gutter And Home Services Inc offers warranties.
Metro Gutter And Home Services Inc offers the following services: Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM