Metro Gutter And Home Services Inc

Gutter Cleaning, Gutters, Roofing,

About us

We are a local family owned and operated business with over 28 years of experience. Our hands on management approach allows each customer to get excellent customer service and receive individual attention. Our company is customer service oriented so that expectations and communication are clear from start to finish. We offer a 100% satisfaction guarantee. We like to think of ourselves as a service company that maintains and replaces exteriors. All of us at Metro Gutter work towards the goal of having a customer for life. Only the finest materials are used so that a professional finish can be guaranteed. We use the thickest gauge of aluminum that can be run through the gutter machine and we even hand select our #1 pre-primed wood from the commercial lumberyard! Our chimney caps are stainless steel, attach securely and offer a lifetime warranty.

Business highlights

35 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,466 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1251-1466 of 1466 reviews

George L W.
04/2015
4.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you so much for your positive review! Kent, Owner

Pritpal B.
04/2015
4.0
gutter cleaning
  + -1 more
They were good.
Description of Work: I purchased a Big Deal for $95 Gutter Cleaning with Downspout, Roof and Gutter Inspection Included!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Metro Gutter And Home Services Inc
Thank you so much for your positive review! Kent, Owner

Tracee S.
04/2015
5.0
gutter repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you so much for your all A review! Kent, Owner

Benjamin H.
04/2015
2.0
gutter cleaning
  + -1 more
unknown
Description of Work: I had the estimator out to provide me with a quote. The initial 400 blossomed quickly into 1500. I expected some additional costs and this was acceptable. On the day the work was scheduled to be performed I was told that they would need to change the scope again. The price then changed to 3000. This was more than I wanted to spend and at that point I got the feeling that it would probably continue in this manner and I was not interested in continuing.
Rating CategoryRating out of 5

Response from Metro Gutter And Home Services Inc
Thank you for your review. Your original $1500 estimate included more work than the $400 deal which you purchased. When we removed wood and found additional work we informed you of this and you asked for a refund. We are refunding all of your deposit today. Thank You - Kent, Owner

bernie U.
04/2015
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you so much for your all A review of our service! Thank you - Kent, Owner

Doris & Jerry W.
04/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Having a special deal of $99 for $200 worth we ended up paying $50 additional to a $250 billing statement. They were given all A's in their ratings. So we were satisfied overall with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Metro Gutter And Home Services Inc
Thank you so much for your all A review of our service! Thank you - Kent, Owner

Suzanne G.
04/2015
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: All gutters and downspouts cleaned. They did a good job, as far as I can tell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Metro Gutter And Home Services Inc
Thank you so much for your all A review of our service! Thank you - Kent, Owner

John B.
03/2015
3.0
gutter cleaning
  + -1 more
unknown
Description of Work: We signed up for the $99 for $200 Worth of Gutter Repair or Replacement with Metro Gutter And Home Services Inc on Feb 28. They were very hard to get a hold of but finally we were able to schedule a time for them to come out and look at our gutters. I took Monday morning, Mar 16th off from work to meet them. Their appointment was from 8 - 10. I call them at 8:30 Monday morning to confirm they were still on schedule. The receptionist said there had been a scheduling error and another person was now going to be coming out between 2 - 4. I told her that was unacceptable that I didn't want to take the entire day off from work. They managed to send someone else who arrived at 9:30 and provided me with an estimate of $1030 for repairing the back gutter and pipe covers on top of the roof. I called Affordable Quality, another contractor listed on your site, and they come out and provided a quote for $550 to do the same work. Needless to say we will not be using Metro Gutter and would rate them a C at best for their customer service and overall price fairness. When I called them back to let them know we would not be doing any of the work in the estimate they provided, they told me to call Angie's List and ask for a refund of the $99 we spent on this coupon. Please advise if you will honor a refund since the work we were hoping to have done was considerably overpriced and not at all a discount or super deal.
Rating CategoryRating out of 5

Response from Metro Gutter And Home Services Inc
Thank you for your review. It helps us improve our service. I apologize for the timing mix up. Kent, Owner

James W.
03/2015
5.0
gutter cleaning
  + -1 more
They did a great job!
Description of Work: They did a whole house gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your All A positive review of our service! Kent, Owner

amar T.
03/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Great, on time, easy to set up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Metro Gutter And Home Services Inc
Thank you for your all A review of our service! Kent, Owner

Linda M.
03/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Cleaned gutters on my 2 story townhouse. Very prompt!!! Did not leave a mess either!!! I have used their services numerous times and will coontinue to do so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from Metro Gutter And Home Services Inc
Thank you for your all A review of our service! We love all of our repeat customers! Kent, Owner

Sybil B.
03/2015
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your all A review of our service! Kent, Owner

Anne H.
03/2015
5.0
gutter cleaning, roofing
  + 0 more
unknown
Description of Work: We are still waiting for the installation of new roofing materials on our screened porch. It has been delayed due to frigid temperatures and snow/ice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Margaret B.
02/2015
5.0
gutter cleaning
  + -1 more
Smoothly.
Description of Work: Cleaned, replaced gutter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your awesome all A review! Kent, Owner

Mark E.
02/2015
4.0
gutter cleaning
  + -1 more
unknown
Description of Work: They responded quickly to my inquiry, gave me a fair written estimate and performed the work on-time and as expected. There was a little minor damage, but not to my house. They accidently pulled up some rubber garden boarder and bent my gas grill a little by trying to pick it up with parts that were not strong enough to support the unit's weight. Yet, these were minor and repairable. I would still use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Metro Gutter And Home Services Inc
Thank you for your review! I have asked my technicians to be more careful in the future. Thank you for the feedback so we can address it. Kent, Owner

Len G.
02/2015
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Response from Metro Gutter And Home Services Inc
Thank you for your short sweet all A review! Kent, Owner

Eli B.
02/2015
5.0
gutter cleaning
  + -1 more
It went well!
Description of Work: They cleaned and inspected our gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your short sweet A review! Kent, Owner

June C.
02/2015
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: Installed gutter guards which ensured gutters were clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Metro Gutter And Home Services Inc
Thank you for your nice A review of our company! Kent, Owner

Norma P.
01/2015
5.0
gutter cleaning
  + -1 more
.
Description of Work: Replaced some gutters. Repaired others

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Metro Gutter And Home Services Inc
Thank you for your positive A review of our services! - Kent, Owner

01/2015
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$155

Response from Metro Gutter And Home Services Inc
Thank you for your A review of our service. Kent, Owner

BRUCE B.
01/2015
1.0
gutter cleaning
  + -1 more
unknown
Description of Work: The vendor never showed and I am doing a refund from Angie's list for the services not performed.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Metro Gutter And Home Services Inc
I apologize that their was an issue in providing you service. Thank you for your review so we can improve our service. Kent, Owner

Amanda M.
01/2015
5.0
gutter cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Ballard G.
12/2014
4.0
gutter cleaning
  + -1 more
unknown
Description of Work: The service was done quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Metro Gutter And Home Services Inc
Thank you for your positive rating of our service! Kent, Owner

Arnold F.
12/2014
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
unknown
Description of Work: It went well--had the front gutters replaced and they walked me through some options when I chose not to install the filtering system. Excellent product, accurte estimate and professional service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$750

Response from Metro Gutter And Home Services Inc
Thank you for your A rating of our service! Kent, Owner

Ronald L.
12/2014
4.0
gutter cleaning, gutter repair, roofing
  + 1 more
unknown
Description of Work: Replaced downed gutter spout

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your positive rating of our service! Kent, Owner

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705136861

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roofing,
Skylights,
Siding,
Chimney Sweep,
Pressure Washing,
Windows,
Drain Pipe Installation,
Roof Cleaning,
Drain Cleaning,
Leaf Removal

FAQ

Metro Gutter And Home Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Metro Gutter And Home Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metro Gutter And Home Services Inc offers free project estimates.
Yes, Metro Gutter And Home Services Inc offers eco-friendly accreditations.
No, Metro Gutter And Home Services Inc does not offer a senior discount.
Yes, Metro Gutter And Home Services Inc offers emergency services.
Yes, Metro Gutter And Home Services Inc offers warranties.
Metro Gutter And Home Services Inc offers the following services: Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM