Metro Gutter And Home Services Inc

Gutter Cleaning, Gutters, Roofing,

About us

We are a local family owned and operated business with over 28 years of experience. Our hands on management approach allows each customer to get excellent customer service and receive individual attention. Our company is customer service oriented so that expectations and communication are clear from start to finish. We offer a 100% satisfaction guarantee. We like to think of ourselves as a service company that maintains and replaces exteriors. All of us at Metro Gutter work towards the goal of having a customer for life. Only the finest materials are used so that a professional finish can be guaranteed. We use the thickest gauge of aluminum that can be run through the gutter machine and we even hand select our #1 pre-primed wood from the commercial lumberyard! Our chimney caps are stainless steel, attach securely and offer a lifetime warranty.

Business highlights

35 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,466 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1226-1466 of 1466 reviews

MARGARET R.
05/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Owner Kent Baake came to inspect my leaky skylights.They are about 30 years old. He found that they were were too old, and had deteriorated too much. He said they could patch, but could not guarantee the work. He advised replacing them. I understand and agree with his report. But I all I want is a patch for now. So I will let them leak. Mr. Baake was very nice, respectful and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Katherine C.
05/2015
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Jessica E S.
05/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Cleaned gutters. Went well cleaned up after themselves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

EDGAR S.
05/2015
4.0
gutter cleaning
  + -1 more
No repairs done.
Description of Work: Inspected two skylights and took pictures. Later sent an estimate with another worker. We are accepting bids.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Steve D.
05/2015
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: We had a gutter fall down during one of the winter storms. Metro Gutter came out and inspected our gutters, gave us an estimate, and scheduled the work promptly after we agreed. Every thing was repaired nicely. The repairmen came as scheduled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you for your nice all A review of our services! Kent, Owner

Jonah S.
05/2015
5.0
gutter repair
  + -1 more
.
Description of Work: I paid $99 for $200 worth of work, and paid extra for extra work.
Rating CategoryRating out of 5
Yes, I recommend this pro
$550

Response from Metro Gutter And Home Services Inc
Thank you for your nice all A review of our services! Kent, Owner

susie C.
05/2015
5.0
gutter cleaning, roofing
  + 0 more
GREAT!
Description of Work: CLEANED GUTTERS AND INSPECTED ROOF AND VENT PIPES

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Metro Gutter And Home Services Inc
Thank you for your great all A review of our services! Kent, Owner

Susan R.
05/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Repaired a downspout 25-30 feet long. It went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Metro Gutter And Home Services Inc
Thank you for your great all A review of our services! Kent, Owner

Scott H.
05/2015
4.0
gutter cleaning
  + -1 more
unknown
Description of Work: Gutter cleaning - done good job. They told me I need a new roof (I don't) and gutter repair (I do). I had to call them a few times to get a person out to give me a quote for gutter replacement (my choice instead of repair).

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Response from Metro Gutter And Home Services Inc
Thank you for your detailed review of our services! Kent, Owner

Eric T.
05/2015
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: Replaced the entire gutter. Everything went smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Metro Gutter And Home Services Inc
Thank you for your nice all A review of our services! Kent, Owner

Lindsay D.
05/2015
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: They replaced all gutters and downspouts and added gutter covers. They were very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$864

Response from Metro Gutter And Home Services Inc
Thank you for your great all A review of our services! Kent, Owner

Murt S.
05/2015
4.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: Replaced second floor gutters and some extra work that needed to be done. They showed up and got right to work and completed the work to my satisfaction.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Metro Gutter And Home Services Inc
Thank you for your positive review of our services! Kent, Owner

Michael C.
05/2015
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
unknown
Description of Work: Replace downspouts and resecure gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Metro Gutter And Home Services Inc
Thank you for your great all A review of our services! Kent, Owner

maria L.
04/2015
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: Cleaned our gutters, then at our request, did a thorough inspection of the gutters, made recommendations for repair & new screens for the gutters, then returned, rather quickly, to repair gutters & replace the screens

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Metro Gutter And Home Services Inc
Thank you for your A review of our services! Kent, Owner

Chuck S.
04/2015
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: They replaced gutters and downspouts, but did not fix the gap discovered when doing the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andy B.
04/2015
5.0
gutter cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$95

Response from Metro Gutter And Home Services Inc
Thank you for your short sweet A review of our services! Kent, Owner

Thomas W.
04/2015
4.0
gutter cleaning
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Metro Gutter And Home Services Inc
Thank you so much for your positive review! Kent, Owner

Nancy S.
04/2015
3.0
gutter cleaning
  + -1 more
unknown
Description of Work: It was a bait & switch. They came over and gave me an estimate for fixing all of my gutters. This took over an hour. The estimate was for over 2,000.00. All I wanted was a small repair. So I had to call them & ask them what the repair I wanted would cost. I then let them do it. k I reminded them that I had paid Angies list $99 for $200.00 and gave them my credit card. When I got my credit card they had charged me twice-plus "forgot" about the $99.00. I am waiting for the correction to be made on my credit card.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$300

mary S.
04/2015
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Metro Gutter And Home Services Inc
Thank you so much for your all A review! Kent, Owner

Steven L.
04/2015
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: I had Metro repair a problem with the gutter on the front of my house and they also performed several handyman type tasks. They were prompt, very professional and I was satisfied with the work they performed. If I needed a gutter repair in the future I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Metro Gutter And Home Services Inc
Thank you so much for your A review! Kent, Owner

Gordon S.
04/2015
5.0
gutter repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you so much for your all A review! Kent, Owner

Matthew R.
04/2015
5.0
gutter cleaning, gutter repair, skylights
  + 1 more
unknown
Description of Work: I purchased a deal - $75 for a Skylight Maintenance or Pipe Collar Repair Package. Metro Gutter was very responsive in contacting me to schedule an appointment. For the appointment, I had two choices since the work would be all external on the roof: if I wanted to be at the house when the technician worked, they would schedule an exact date/time, or (2) if I did not want to be at the house, they would schedule a week the tech would arrive. I chose the later option and was told the week the tech would arrive. As it turned out, the tech did not arrive that week but rather the week later; this was a surprise but not an issue in my case. Upon arrival, the tech phoned me with his inspection results and reported that the repair fell-under the deal already purchased-great and as expected. He also reported that my roof cap needed tightening which he accomplished. I don't believe this was covered under the deal, and I GREATLY appreciate him doing this work. The tech was friendly and professional over the phone. This was a pleasant experience, a GREAT value, and I would certainly recommend METRO GUTTER to friends and use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Response from Metro Gutter And Home Services Inc
Thank you so much for your detailed A review! Kent, Owner

Jin O.
04/2015
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Metro Gutter And Home Services Inc
Thank you so much for your A review! Kent, Owner

Stephen K.
04/2015
4.0
gutter cleaning
  + -1 more
unknown
Description of Work: The quote from the company for the work came out to $1750 which I though was high. I negotiated with the estimator who said that he was permitted to offer 15% discount, but not in along with the Angie's List coupon. Since the 15% was $260, and the value of the coupon was only $100, I chose the 15%, thereby eliminating the need for the coupon, for which I seek a refund. The work was completed on schedule and I'm satisfied with the job, but not overwhelmingly so. It is OK and meets my needs. I haven't seen how it performs in the rain yet, but it looks OK.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Metro Gutter And Home Services Inc
Thank you so much for your positive review! Kent, Owner

Mona F.
04/2015
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: Re-attached front gutter along with down spout which had come loose due to snow on a three story townhouse. | |They did this work on one of the coldest & windiest days of the year. They were terrific!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Response from Metro Gutter And Home Services Inc
Thank you so much for your detailed all A review! Kent, Owner

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705136861

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roofing,
Skylights,
Siding,
Chimney Sweep,
Pressure Washing,
Windows,
Drain Pipe Installation,
Roof Cleaning,
Drain Cleaning,
Leaf Removal

FAQ

Metro Gutter And Home Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Metro Gutter And Home Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metro Gutter And Home Services Inc offers free project estimates.
Yes, Metro Gutter And Home Services Inc offers eco-friendly accreditations.
No, Metro Gutter And Home Services Inc does not offer a senior discount.
Yes, Metro Gutter And Home Services Inc offers emergency services.
Yes, Metro Gutter And Home Services Inc offers warranties.
Metro Gutter And Home Services Inc offers the following services: Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM