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Maid Solution LLC

House Cleaning

About us

Who Is MAID SOLUTION? We are a house cleaning service located in Alexandria,Virginia, since 1993. The firm is owned and operated by people with experience of over 27 years in the cleaning business. The owner, Paula Garrison, has an extensive background in the fields of business and hotel management. All of our staff prides itself on being professional, trustworthy, and conscientious. We are mothers, students, pet owners and long time residents of Virginia. Why would you choose us? *Maid Solution is a licensed, bonded and insured company. *As a small locally owned company we truly believe that every customer is important to the success of our company. Therefore, customer satisfaction is our number one goal. Being a small company we can satisfy better your personal requirements to cleaning your home. *Environmental safe cleaning. For the safety of your families and pets. *High degree of owner participation in business.

Business highlights

32 years of trusted experience

Services we offer

House cleaning cleaning service, Maid Services, cleaning Spring cleaning service, Deep Cleaning service, Move In cleaning service, Move Out Cleaning service, Weekly cleaning service, Bi-Weekly cleaning service, Monthly cleaning service, As needed Cleaning service, one time cleaning service , Green Cleaning service upon request, regular cleaning service, Best house cleaning company, Rated best house cleaning service.

Services we don't offer

Laundry Services, Carpet Cleaning or Post Construction

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 147 reviews

Dragan K.
09/2015
5.0
house cleaning
  + -1 more
We have used other companies in the past and all of them were very mediocre, I was not always satisfied with their work. Maid solution, however, was amazing from start to end. It was easy to schedule and great customer service. The 2 maids that showed up had uniforms on, looked very professional and had big smiles on their face. They started working right away, they did all the areas that I wanted them to do and they did each area superbly. My house looked very tidy and smelled fresh. My wife and I are very happy we finally found a house cleaning service that was worth every penny. We will continue to use them monthly and highly recommend them to our friends.
Description of Work: Maid Solutions provided us with house cleaning for approx. 2,000 sqft, 3 bedrooms and 2.5 baths.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Solution LLC
Dear Member, We are glad that our company was able to meet your standards. We look forward on servicing your home for many years to come. regards Paula Garrison General Manager

Sylvia T.
09/2015
5.0
house cleaning
  + -1 more
Maid Solution by far is one of the best local maid companies.They are always on time and the maids are very pleasant.I have used other companies in the past and did not have a good experience. Management and the office staff are always very accommodating and easy to work with.They send me the same team and always are very consistent.The owner is very professional and responsive. I highly recommend this company.
Description of Work: Bi weekly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Maid Solution LLC
Dear member, Your review is the greatest compliment we can receive. Thank you for choosing Maid Solution to service your home. Customer satisfaction is our number one goal. Please contact us directly with any feedback. We take all feedback in a positive and productive way. We want to make sure we are providing a consistent and high quality service. Regards Gerson de Loza Quality Manager

Russell F.
09/2015
4.0
house cleaning
  + -1 more
Overall, I would recommend the service. There are small details which seem to be routinely be overlooked - like wiping down baseboards and dusting small items but overall the service is good. I have been using this company for at least 5 years and never had any issues in dealing with the staff. Paula is always prompt with replies or reponses. Never had any items missing and twice the staff has noted a broken small item and always offered to replace it (candle holder type items). The reason I continute with Maid Solution is because they are honest and trustworthy. I miss a small dusting item when I clean too - not a huge deal.
Description of Work: Routine scheduled house cleaning every two weeks

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Maid Solution LLC
Dear Member, We are glad that you are happy with the service. Thank you so much for using our Maid Solution for over 5 years. We will make sure to add baseboards to your work order. Thank you for the feedback. regards Gerson de Loza Quality Manager

Mary C.
09/2015
5.0
house cleaning
  + -1 more
Team was awesome! Arrived on time and didn't even blink when they saw the chaos of our home which is post construction and still moving in from the POD we had out front. Our house was a disaster and they took our crazy and made it presentable and clean. Every member of the house commented on how great they did and voted we continue using them. Paula called and checked to ensure midway through the cleaning to make sure things were going smoothly. A++ service
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Solution LLC
Dear Member, Thanks for sharing your experience about our service. Our goal is to provide the highest level of service. We have teams that specialize in deep cleanings and move outs. We looks forward to cleaning your house in the future. Regards Gerson De Loza Quality Manager

Maurice W.
09/2015
5.0
house cleaning
  + -1 more
I have used this service for many years, and couldn't be more pleased with services rendered. The staff is friendly, professional, and quite thorough in the work they perform. The management is superb! Highly recommend!!
Description of Work: Maid Solution provided whole house cleaning, to include vacuuming, dusting, and garbage removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Maid Solution LLC
Dear Member, We are glad to know that you are satisfied with the service. It is a pleasure working for you. Thank you so much for the kind review and for choosing us to clean your home. We will make sure to share review with your team. regards Paula Garrison General Manager

C 4.
08/2015
5.0
house cleaning
  + -1 more
GREAT service. I asked Maid Solution to do some very specific things to clean our condo every month, and we have not had to readdress since booking the service. Very happy with them.
Description of Work: Monthly housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

mike K.
08/2015
5.0
house cleaning
  + -1 more
The gals do a great job. The service is scheduled for 730AM every other Friday. They are always on time or early. They are pleasant to have in the house, do a good cleaning and are thorough. And they don't mind the big dog.
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Maid Solution LLC
Dear Member, Thanks for sharing your experience with other members. We will regularly follow up to make ensure the quality of the service regards Gerson de Loza Quality Manager

Jennifer K.
08/2015
5.0
house cleaning
  + -1 more
I would recommend Maid Solutions they are reliable and provide a prompt response to email if you have any questions.
Description of Work: This is a great service the team cleans the bathrooms and kitchen also dusts and cleans the floors. As I live in a townhouse with lots of stairs the team cleans the many stairs in the house and I am very grateful they are able to do this for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Maid Solution LLC
Dear Member, Thanks for sharing your experience with other members. We are glad that you are happy with your service. Regards Gerson de Loza Quality Manager

Kathryn C.
08/2015
5.0
house cleaning
  + -1 more
I love coming home to a beautifully clean home. Thank you so much!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Maid Solution LLC
Dear Member, I wanted to thank you for using our services for so many years. We are glad that we continue to meet your standards. As a small locally and family owned business we try our best to make sure we can accommodate with your needs and schedules.Thanks for sharing your experience with other members and we look forward to cleaning your home for many years to come. Regards Paula Garrison General Manager

Andrew D.
08/2015
4.0
house cleaning
  + -1 more
Everything generally went well. The house was cleaner than it has been since we moved in. The only complaint I would have is that one of the members of the team must have dropped a cleaning inplement at some point, because there was a big black scratch mark on one of our upstairs walls. Accidents happen, so I wasn't too upset about it, but it did mean a decent amount of time spent repainting the wall to cover the spot up. Like I said, overall very happy but for that one incident.
Description of Work: The cleaning team cleaned our house from top to bottom, including cleaning the floors, bath tubs, sinks, dusted cabinets and bookshelves, and vaccumed the couches.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$210

Response from Maid Solution LLC
Dear Member, I am glad everything went well with service. We have teams specialized on deep cleaning service. The team leader checks everything before leaving to make sure we have completed the job properly. We will try to find out what could have made the scratch. Our quality manager always calls before teams departs to talk with client.I wanted to thank you for hiring us to clean your home once a month. Please in the future if you notice any issues contact us directly so we can take care of it. I want your experience to be good from the start to the end. Thank you so much for sharing your experience regards Paula Garrison General Manager

Jan O.
08/2015
5.0
house cleaning
  + -1 more
We are very pleased with Maid Solutions.
Description of Work: The ladies always do a very good job. There are things we asked them not to clean (our choice) and they do exactly as asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Maid Solution LLC
Dear Member, Thanks for choosing Maid Solution to clean your home.I am happy to hear that you are satisfied with our service. Please let us know if you need to make any changes or have any concerns. We will be happy to make any modifications regards Paula Garrison General Manager

Tracey K.
08/2015
5.0
house cleaning
  + -1 more
I used Maid Solutions before we put our home up for sale, whilst it was on the market and also for the move-out clean. They were always on time, professional and did a good job. There prices are very reasonable.
Description of Work: move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Maid Solution LLC
Dear Member, We are glad that we met your standards. We have teams that specialize on move ins and move outs. Please contact us if you need our service in the future. It was very nice working for you. regards Paula Garrison General Manager

Adam G.
08/2015
4.0
house cleaning
  + -1 more
We were contacted soon after purchasing the deal and they were able schedule an appointment quickly. We were happy with the level of cleaning but discouraged to find many of our belongings misplaced and scattered about inappropriately. For example, kitchen sponges were left sitting inside of candles. That being said, our home was clean and their management made efforts to gain feedback and correct the situation.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Maid Solution LLC
Dear Member, I am glad that the cleaning went well. We had a meeting with your team to make sure they leave everything like they found they for the future services. Thanks again for the feedback regards Paula Garrison General Manager

Kurt K.
08/2015
5.0
house cleaning
  + -1 more
We are very pleased with Maid Solutions. Our home is cleaned very well. The crew we have is very nice to work with and accommodate my working from home. They do a great job on our bathrooms and kitchen. They change our beds each time, as well. The crew is so nice to do extra things, like clean our glass door of dirty prints from our puppy or clean a few dishes I left in the sink. They are also nice to clean rooms in the order I ask to accommodate us having a new puppy in the house. I would definitely recommend using Maid Solutions!
Description of Work: Maid Solutions has cleaned my home on a bi-weekly basis for the past several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Maid Solution LLC
Dear Member, We are so flattered to hear about your experience with our service. I just checked our records and can't believe we have been working for you for so many years.I wanted to thank you for always being so nice and motivating to your team. They really enjoy coming and cleaning your home. We want you to know that we do not take your business for granted. Please never hesitate to call us to share any feedback or concern so we can correct it immediately. Best Regards Paula Garrison General Manager

Jill R.
08/2015
5.0
house cleaning
  + -1 more
They always do an excellent job. I have used them for over 10 years. The owner Paula is wonderful to deal with and is very responsive. The company overall is very professional and accommodating.
Description of Work: Cleans my four story town house every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Maid Solution LLC
Dear Member, Thank you so much for using our services for over a decade. Your team will be very happy to hear that they are appreciated. We constantly make sure that our teams keep provide high quality and consistent service. We look forwards to cleaning your house for many years to come. regards Paula Garrison General Manager

Jeff M.
08/2015
5.0
house cleaning
  + -1 more
Entire condo was cleaned from top to bottom and looked like a model home on completion. The crew did an exceptional job!
Description of Work: Complete "move-out" cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Maid Solution LLC
Dear Member, We really appreciate your feedback.The teams get motivated when we share reviews on our weekly staff meeting .We are a small locally owned company and we truly believe that every customer is our number one goal.Please let us know if we can assist you in the future regards Paula Garrison General Manager

Coleen C.
08/2015
5.0
house cleaning
  + -1 more
The maids work very hard and will ask questions if they are not sure what should be cleaned.
Description of Work: Cleaned the first two levels of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Maid Solution LLC
Dear Member, I am so glad everything is going well with your recurrent cleaning. Please call us if you need to share any feedback. Our quality manager or I will be happy to discuss any changes with your service. We will share feedback with your team.We truly appreciate you taking your time to post a review. Regards Paula Garrison General Manager

Eric W.
08/2015
5.0
house cleaning
  + -1 more
.Very professional group, setup was easy and included an electronic reminder and invoice. Cleaning was very good, especially on the bathrooms and kitchen - they were able to get to junk in the crevices of the shower that I had been trying to take care of for a long time. Thorough cleaning on the rest, but cost did not include the windows. All in all still a good deal for the money and an excellent and professional service.
Description of Work: Full Deep cleaning in two bathroom/3 bdrm condo (appprox 1500sqft). Excellent work on bathroom and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from Maid Solution LLC
Dear member, I am glad everything went well with service. In the future please visit our web page www.maidsolution.com and fill out our deep cleaning check list to customize your service. You can also contact me directly. I will be happy to answer any question you might have. We will make sure to include the interior of your windows on the next visit. regards Gerson de Loza Quality Manager

David G.
08/2015
5.0
house cleaning
  + -1 more
I highly recommend maid solutions. I am very impressed with their cleaning. I was surprised to see them doing the bathroom floors on their hands and knees. I didn't think anyone ever did that anymore. My bathroom is sparkling, and they even were able to get mildew stains off the tub caulking. Delsy and Maria are very attentive to details in every room, and are always happy and cheerful as they work. If we have to change our schedule for any reason, the service is very accommodating to meet our needs and work with us on scheduling so that Delsy and Maria can continue to be our cleaners- we love them! Our house is always spotless when they finish.
Description of Work: They vacuumed, washed floors, dusted, and do an excellent job on bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Maid Solution LLC
Dear Member, We are pleased that your experience with Maid Solution has been great.We really appreciate your business and will never take you for granted. At Maid Solution we all work here like team and make sure that all of our clients are happy and take all feedback in a positive way. Thanks for sharing your experience with other members. We will make sure to share your review with your team. regards Paula Garrison General Manager

Erickson F.
08/2015
5.0
house cleaning
  + -1 more
My wife said the team was very polite and thorough.
Description of Work: Cleaned floors, bathrooms, made bed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Maid Solution LLC
Dear Member, Thanks for sharing your experience with other members. We are glad that you were satisfied with service. We are looking forward to servicing your home. regards Gerson de Loza Quality Manager

Tracey S.
07/2015
5.0
house cleaning
  + -1 more
She thoroughly cleaned my home.
Description of Work: This is my second time using Maid Solution, and now I am committed to using them monthly. I have never used a maid service before so I was skeptical. I can highly recommend Maria. She does a great job. See you next month Maria!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Maid Solution LLC
Dear member, We aim to provide our clients the highest quality service and we pride ourselves on our exceptional staff. I am glad your first experience with a maid service was good. It is very important to find the right fit. I will share this review with you team. I greatly appreciate your time to share your experience with other members v/r Paula Garrison General Manager

Tony F.
06/2015
5.0
house cleaning
  + -1 more
They were very good. They cleaned very well.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Maid Solution LLC
Dear Member, We greatly appreciate your review. I am glad team was able to accomplish what you specified with the time allotted. Please keep us posted if you need future services. It was pleasure working with you. I will make sure to share the review with your team. best regards Paula Garrison General Manager

Rachel J.
06/2015
5.0
house cleaning
  + -1 more
Staff was professional and efficient. They did a great job! Thank you!
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Maid Solution LLC
Dear Member, Thanks for sharing your review with other members. I will make sure to share your feedback with the team. We look forward to servicing your home in the near future. We will follow up to make sure all your services exceed your expectations. regards Gerson de Loza Quality Manager

Jamie H.
06/2015
4.0
house cleaning
  + -1 more
Two ladies came and they were basically on time. They cleaned well enough, but I was disappointed by the damage to my walls. In the master bathroom and in some of the hall spaces, there were slight marks and indentations where mostly likely the vacuum handle or mop hit and scratch the drywall. It had to be touched-up but, of course, the indents aren't going to come out with paint. The floors were mopped, but still not quite clean, as if places were run over quickly. It was a deal, so I believe we got what we paid for in the end.
Description of Work: Cleaned

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Response from Maid Solution LLC
Dear Member, I will contact you today to set up an appointment to see the scratches. I am sorry for the inconvenience but my team was not aware that they scratched your walls until today. We serviced your home on January. After each service we follow up with a call and again we were not aware of any issues. We will make sure to take care of this as soon as possible, You can also contact us directly. regards Paula Garrison General Manager 703-9715753

Kate G.
06/2015
4.0
house cleaning
  + -1 more
The cleaning was good and the provider was very nice, but after purchasing I saw similar deals for lower costs. I wish I had shopped alittle more before buying. Overall, I am happy, it was just more expensive than it needed to be.
Description of Work: move out clean

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Maid Solution LLC
Dear Member, I am glad that you were happy with the service and the team performance.We usually do not advise deals for move outs cleaning. The deal you bought was for a spring cleaning for $314 for 9 man hours not $350.This deals are for homes of over 2500 SF. For move outs we charge hourly. Charging hourly allows us to only charge for the time worked. When I called you I mentioned that it might be too many hours but you told me it was Ok. Please call us directly in the future so we can asses a better rate. Angie's list also allows you to get a refund if you made a mistake when you bought a deal. best regards Paula Garrison

Contact information

6176 Grovedale Ct Ste 100, Alexandria, VA 22310

http://www.maidsolution.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
1512468
Trade License Locale
6176 grovedale ct suite 100
Trade License Authority
County of Fairfax
Trade License Expiration
12/10/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Maid Solution LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 2:00 PM

Maid Solution LLC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Maid Solution LLC offers free project estimates.
Yes, Maid Solution LLC offers eco-friendly accreditations.
No, Maid Solution LLC does not offer a senior discount.
No, Maid Solution LLC does not offer emergency services.
No, Maid Solution LLC does not offer warranties.
Maid Solution LLC offers the following services: House cleaning cleaning service, Maid Services, cleaning Spring cleaning service, Deep Cleaning service, Move In cleaning service, Move Out Cleaning service, Weekly cleaning service, Bi-Weekly cleaning service, Monthly cleaning service, As needed Cleaning service, one time cleaning service , Green Cleaning service upon request, regular cleaning service, Best house cleaning company, Rated best house cleaning service.
Laundry Services, Carpet Cleaning or Post Construction

Contact information

6176 Grovedale Ct Ste 100, Alexandria, VA 22310

http://www.maidsolution.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM