Maid Solution LLC

I hired this company due to positive reviews. The owner came and did an assessment and informed me the first time deep clean would be about 4 hours and would cost $280. Thereafter -it would be 2 hours every 2 weeks and would cost $130. I live in a 1700 sq ft townhouse. I thought this was similar to others so I signed up. I used the service a total of 4 times and I was not impressed. On 2 occasions it appeared they did not properly clean the inside of the toilet or the toilet seat. Additionally, they did not do a good job on the stove and they did not clean properly behinds the stove or under the above stove microwave (mind you it was not extremely dirty). They spent more time “dusting the walls” than anything and seemed to just be killing time until the time was up. They often finished early and when I would ask them to go back to clean something they missed they seemed upset. I decided to find another cleaning service-I decided to stay away from big cleaning companies where the employees are underpaid and where they value word of mouth endorsements.

The service excellent! After every cleaning the house bright! Organized, on time, perfect! We are happy with Maid Solution since 2016! Thanks!!!

Our experience with Maid Solutions has always been excellent. They are reliable and provide a quality service.

I have been using Maid Solution for house cleaning services on a regular basis for a number of years. Their work is excellent, they are very professional, and they are always responsive to their customer's needs or questions. I highly recommend!

Amazing service, wonderful & helpful team.

Quality of cleaning was marginal - certainly not great and I was never "wowed". On several occasions I pointed out a concern and without fail, every piece of feedback was met with defensiveness and insinuation that it was my "fault". The final and last straw was when an item was removed from our house (either by mistake or on purpose) and there was no action taken to resolve. Again, as in the past, I guess it was our "fault". While Paula makes a good sales pitch, she does not follow thru with quality control. I got the sense from the beginning that she takes good care of her staff and that is why I picked this company; however, she takes it overboard thinking that her staff can do absolutely no wrong. Training is not consistent with the staff, some are good, others are not. I've tried hard to work thru issues with Paula giving lots of feedback but I'm not wasting any more of my time. Will move on with someone else who is a little more customer focused.

They arrived on time, did a great job, without any problems. This is our second time using Maid Solutions. Paula Garrison is easy to deal with and very professional.

Sandra and Jackie did an excellent job. They were nice and professional and did a great job. House had been empty for a couple of months and the dust was ridiculous. The place looked fantastic after they cleaned. Will definitely use them again.

They are exceptional. All A's. I have been using them for five, no for six years now. They are excellent in the service they provide. They are very responsive and friendly. They are very flexible with their scheduling.

Well done. The owner is very responsive.

I have been using Maid Solution since January 2016. They do a great job and are very polite.

Splendidly. We are exceptionally grateful and pleased. Paula worked with our short notice schedule and even tried to further accommodate us when she had a change in the schedule. We will absolutely use her services again and highly recommend her and her crew.

Maid Solution is a great company to work with. We have used them for many years and will continue to do so. They take feedback in a positive way and are very responsive. The team is very nice with my dogs and management is always willing to accommodate some changes in our service.I am very impressed with the level of cleaning and professionalism.

Paula is detail oriented, organized, and a pleasure to work with. She requested to meet with me prior to the initial clean so that we were clear on what would be done, and checked in immediately following the service to make sure we were happy. She gives us a window of about an hour for the arrival of her team which helps us plan, and they are always on time. As far as the cleaning goes, her team is far more thorough than other cleaners we've had in the past. I'm very pleased with the level of service and attention to detail. I've already recommended Paula to friends - she runs a great business.

I have used Maid Solution for a little bit more than one year for monthly house cleaning, and they also handled move out cleaning when I recently changed residences. They have been excellent. They are extremely dependable, the quality of the cleaning has been very good, and the service is extremely well-managed (by Paula Garrison, who has always been extremely responsive and accessible). I just moved within Alexandra and am continuing to use them. I would recommend them highly to anyone.

They were excellent! Spent 4 hours cleaning 3 bedrooms, 3 bathrooms' living room , dining room, kitchen, screened in porch and family room. It sparkles! I have now hired them twice monthly and if they continue as well as today I will be a very happy customer. I will keep you posted!

THE SERVICE WAS GREAT, WOULD RECOMMEND THE COMPANY TO ANYONE IN NEED.

I am pregnant and to the point where I can't clean our house the way I want and need to. My husband suggested hiring a cleaning service - to which I've always felt was unnecessary and a luxury. Besides, I am a clean freak and didn't think anyone would clean as good as I did. Wow was I wrong! I broke down and searched here on Angie's list and the internet for reputable services and found the reviews for Maid Solutions to be the best. I called the General Manager Paula who came same day to provide an estimate. We set up my first service (bi-weekly) for today. I was anxious to get home to see the results. I have to say our house has NEVER been this clean despite my best attempts. I can honestly say EVERY nook and cranny of this place is dust and dirt free. They additionally cleaned/organized the fridge and the stove. Grime and dirt I've struggled with over the course of years is just simply gone now. I was so stressed about how I was going to manage cleaning and maintaining the house with the baby on the way and both of us working full time. I feel a complete weight off of my shoulders and I cannot begin to articulate the quality of their work. Best money I ever spent.

Maid Solutions is a highly professional maid cleaning business. Appointments are easy to make and the Maid Solutions team who come out to your home are friendly, thorough, and are kid and pet friendly! Great company who provides wonderful, reliable service. I highly recommend Maid Solutions for all your home cleaning care needs.

I have been using Maid Solution for many years. They send same team most of the time unless someone is sick or on vacation. We are very happy with high quality service and have referred them to many of our friends. The team is very pleasant and hard working. They are very nice with my dogs. The owner and office staff are very professional and always very flexible with changing our schedule since we travel often.

I contacted many companies when shopping for a biweekly house cleaning service. Paula was very prompt and came to my house to provide a quote the same day. We've been using Maid Solutions for a few months now and continue to be pleased each time. Their price is slightly higher than some other companies out there, but after a bad experience with a lower priced company, it's worth it for us. We get the same team of two each week. They are very friendly and super thorough. We are very pleased.

I've been using Maid Solution LLC for some time now and I absolutely love them! Enrolling in a biweekly cleaning service with them is one of the best decisions I made this year. The team is reliable, wonderfully friendly, and always delivers quality service and a consistently good result. Prior to enrolling in the biweekly cleaning schedule, I hired them for a deep clean. A little bit of context: I have two large dogs... both of which shed a great amount... the team worked amazingly hard in order to make sure that the task was completed well and to my satisfaction. In addition to the excellent quality of the cleaning itself, they also take care to communicate: sending out reminders for scheduled service, or even coming out when necessary to ensure the customer's utmost satisfaction. Also, Paula is very responsive to emails if something comes up and needs to be rescheduled. All in all, I would highly recommend them.

Our regular team is Delsy and Maria and we are so happy with their work. They are absolutely fantastic and we have tried a handful of different services. Both ladies, Delsy and Maria, were very polite from the beginning They deep cleaned the tables and corners of the rooms including difficult and previously untouched spots in the bathroom, not only with a wet/dry rag and simple dusting movements - they scrubbed! I even saw them scrubbing the top of the fridge and under appliances like the microwave and toaster oven. Without asking for anything they started with some parts of the house that were not covered well by previous services when requested Very pleased how they worked overall but especially the focus and deep clean of the kitchen and bathroom. We have also asked for an oven cleaning ($35 extra) and they did a great job. Used the right cleaning materials and again...SCRUBBED! We are very happy customers and look forward to continuing to use Maid Solutions.

We had a great experience with Maid Solution, LLC. The ladies arrived on time, listened to a few special instructions that I had, were very professional and did a great job cleaning the house.

This service does a fantastic job. I like that they ask you if you have any special requests and will accommodate you. I've used them several times since the first big, deep clean and they always do a great job. I originally called them to do an extensive deep clean after my home had been through renovations -- construction dust and grime where everywhere. They did a fantastic job cleaning the house