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Maid Solution LLC

House Cleaning

About us

Who Is MAID SOLUTION? We are a house cleaning service located in Alexandria,Virginia, since 1993. The firm is owned and operated by people with experience of over 27 years in the cleaning business. The owner, Paula Garrison, has an extensive background in the fields of business and hotel management. All of our staff prides itself on being professional, trustworthy, and conscientious. We are mothers, students, pet owners and long time residents of Virginia. Why would you choose us? *Maid Solution is a licensed, bonded and insured company. *As a small locally owned company we truly believe that every customer is important to the success of our company. Therefore, customer satisfaction is our number one goal. Being a small company we can satisfy better your personal requirements to cleaning your home. *Environmental safe cleaning. For the safety of your families and pets. *High degree of owner participation in business.

Business highlights

32 years of trusted experience

Services we offer

House cleaning cleaning service, Maid Services, cleaning Spring cleaning service, Deep Cleaning service, Move In cleaning service, Move Out Cleaning service, Weekly cleaning service, Bi-Weekly cleaning service, Monthly cleaning service, As needed Cleaning service, one time cleaning service , Green Cleaning service upon request, regular cleaning service, Best house cleaning company, Rated best house cleaning service.

Services we don't offer

Laundry Services, Carpet Cleaning or Post Construction

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 147 reviews

Gemma C.
02/2018
4.0
house cleaning
  + -1 more
Great I have the clean monthly
Description of Work: Cleaning townhouse

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Maid Solution LLC
Dear Member, Thank you for sharing your experience with other members. Please feel free to contact us with any questions or feedback. Regards Maid Solution

Dale F.
03/2017
5.0
house cleaning
  + -1 more
Those guys are all A's too.
Description of Work: Whole housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Maid Solution LLC
Dear Member, Thanks for sharing your experience with our company. Regards Maid Solution

Allison S.
01/2017
5.0
house cleaning
  + -1 more
A ++++ could not be any better!
Description of Work: I have used this company for over a year. Paula has never let me down and her cleaning and the way she has trained her employees is top notch. They never fail to clean under beds each time and behind doors, beautifully make the beds if I have left the linens out for them to change them. I never have an issue communicating with at least one of the team members. Paula is very responsive to any change or addition I wish to make.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Solution LLC
Dear Member, We are pleased that your experience with Maid Solution has been great.We really appreciate your business and will never take you for granted. At Maid Solution we all work like [Member Information Removed] team and make sure that all of our clients are happy and take all feedback in [Member Information Removed] positive way. Thanks for sharing your experience with other members. We will make sure to share your review with your team. Regards Paula Garrison General Manager

Steven S.
06/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Maid Solution LLC
Dear Member, We are glad work was done to your satisfaction. Please let us know if we can assist in the future. We will share your feedback with team. Regards Maid Solution

Stuart E.
04/2016
5.0
house cleaning
  + -1 more
See above
Description of Work: Cleaned house 2 1/2 hrs,2 ladies. Wendy and Roxana were very pleasant and efficient and did a very clean job. Owner Paula is very pleasant, responsive and professional. This was my first cleaning and I do intend to continue to have their services for 2 hrs monthly. I was very pleased!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Maid Solution LLC
Dear member, Thanks for choosing Maid Solution to clean your home. Our goal is to provide a detailed cleaning to ensure our clients are happy. Management and cleaning staff work as a team to provide the best service possible.Please don't hesitate to call us if you ever need to share feedback. We take feedback in a productive way. Regards Gerson de Loza Quality Manager

stacy S.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: We have been very happy with Maid Solutions. It's the best housecleaning service we have used. Paula is the owner and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Solution LLC
Dear member, Your review is the greatest compliment we can receive. Thank you for choosing Maid Solution to service your home. Customer satisfaction is our number one goal. Please contact us directly with any feedback. We take all feedback in a positive and productive way. We want to make sure we are providing a consistent and high quality service. Regards, Gerson de Loza Quality Manager

MARY S.
08/2014
5.0
house cleaning
  + -1 more
Maid Solution has provided cleaning services for my home since 2009. Highly recommend.
Description of Work: Twice a month general (light) house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Maid Solution LLC
Thank you for choosing Maid Solution to clean your home. regards Paula Garrison

Caren H.
07/2014
5.0
house cleaning
  + -1 more
Maid Solution is the best maid service around! The owner, Paula, is extremely responsive and professional. We've used them for years and recommend them highly.
Description of Work: Cleaned our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Maid Solution LLC
Dear [member name remove], We really appreciate your feedback. Thanks for choosing us to assist you in your home. Paula

Diana P.
07/2014
5.0
house cleaning
  + -1 more
I have been using maid solution for the past two year and have been very satisfied. They are very reliable and affordable, I like the fact they bring their own products. They also always send the same team to my house.
Description of Work: Regular bi weekly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Maid Solution LLC
Dear member, Thanks for your nice review. I will make sure to let team know your are happy with the service regards Paula Garrison 703-971-5753

Alfredo T.
07/2014
5.0
house cleaning
  + -1 more
They have great rates and are always willing to work with my schedule and budget. I have used them for over 2 years and have been very satisfied. I am very glad that I found a company that has all the required credentials.
Description of Work: deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Maid Solution LLC
Thanks for sharing your experience with other members regards Maid Solution Team

Pamela T.
07/2014
5.0
house cleaning
  + -1 more
We have used this company since March every other week. The crew is very friendly and easy to work with. Whenever I have a request management is always very responsive and willing to help out. I locked myself out and the assistant manager help me get my key from their file after hours. I have recommended Maid Solution to 3 coworkers and they are very pleased.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Maid Solution LLC
Thanks for sharing your experience with other members regards Maid Solution Team

Sylvia T.
07/2014
5.0
house cleaning
  + -1 more
Maid Solution has been cleaning my rental property for over 4 years. Every time I get new tenants I have them professionally service my home.I always have been pleased with the service. They provided a detailed move out check list. I give that to my new tenants so they can see what has been done before they move in. It is a pleasure working with a small local company that the owner is involved 100 percent!!
Description of Work: Move out Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Maid Solution LLC
Thanks for sharing your experience with other members regards Maid Solution Team

Paula C.
07/2014
5.0
house cleaning
  + -1 more
The cleaning ladies were always punctual and upon arriving home it always smelled and looked wonderful! They even vacuumed the couch!
Description of Work: We have been using Maid Solutions as our house cleaning service for about 9 years now. We have always been satisfied! They are the best! When we moved from our townhouse to an apartment we kept them as our cleaning service and the service is the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Maid Solution LLC
Thanks for sharing your experience with other members regards Maid Solution Team

Mary F.
07/2014
5.0
house cleaning
  + -1 more
We used Paula's company for more than three years and they were very responsive the entire time we used their service. We have a dog and cat that they worked around and even interacted with the dog walker when their paths crossed. Regular cleaning included changing the sheets, bathrooms, vacuuming, dusting, the kitchen, etc....overall the entire town home. We always knew when they had cleaned the house. We recently sold our townhouse in Alexandria and used Maid Solutions to thoroughly clean the house prior to the open house and it was SPOTLESS, we also used them to do the move out clean prior to turning over the house to the buyers. I wish they could come to our new house but the distance is too great. Many thanks to Maid Solutions and Paula!
Description of Work: Providing bi-weekly cleaning services for three years, provided in depth cleaning prior to putting our house on the market and completed the final clean out for a three bedroom, four bathroom town home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Maid Solution LLC
Thanks for sharing your experience with other members regards Maid Solution Team

Yeimy G.
07/2014
5.0
house cleaning
  + -1 more
I have used them for over a year on a monthly service. They send the same crew each time so they become familiar with the house.I feel more comfortable having same team clean my mother's house. They are always on time and leave house sparkling. The owner takes feedback in a positive way. Once they broke an ornament and we were not home but they left not and manager called next day to apologize. Other companies I used before never told us when things got damaged.
Description of Work: weekly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Hillary S.
07/2014
5.0
house cleaning
  + -1 more
I am surprised to find negative reviews about Maid Solutions since I have been using them for years with not one complaint. The owner Paula is very responsive, even on holiday weekends. I sometimes call on short notice and she is always accommodating to my schedule, I know that I can be demanding at times, just ask my wife. I use them to clean my house at least once a month, and my neighbor does too. I have kids that destroy our house and since I used to be in the Marines I prefer a spic and span house at all times. Paula and her crews are very professional, always reachable via phone for short notice cleaning, and always on time. They clean my house so good that I had to ask her how they do it at times, it reminded me of boot camp since it is spotless when I get home. I have an English bulldog and he is not bothered when they come over. Maid solutions tends to send the same crew so they get to know the owner and the house, which my wife really likes. I would give Maid solution and more specifically Paula an A++ if it were possible.
Description of Work: Bi monthly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Maid Solution LLC
Dear [member name removed], Thank you for your review. I will let your team know that you really appreciate their hard works best Paula

Paula R.
07/2014
5.0
house cleaning
  + -1 more
I've been using Maid Solution for over 3 years now and LOVE their service. With 3 boys and 2 dogs you can imagine what my house looks like but after the team comes the house always looks fantastic. They are always on time too. Their prices are also so much better than other services that I had researched. Paula, the owner, is very responsive through email and personally came to my home to provide an estimate. She's extremely professional. I highly recommend Maid Solution!
Description of Work: Bi-weekly Regular Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Maid Solution LLC
We appreciate your feedback. We will let your team know that you are very satisfied with their performance Thanks for letting us assist you in taking care of your home

Karen D.
07/2014
5.0
house cleaning
  + -1 more
The 2 girls arrived on time and did a thorough cleaning job. They cleaned exactly what I had asked them to and went above and beyond their standard list of duties. I was told that they are in the process of going "green" with all of their cleaning supplies which makes me feel even better about having them cleaning on a regular basis.
Description of Work: Cleaned my rental home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jason S.
07/2014
1.0
house cleaning
  + -1 more
Two people came were in house about 1 1/2 hrs. After job completed there was dust still on furniture, did not clean: walk-in shower, an entire bathroom on 3 rd level of house, inside of toilet bowls in all 4 bathrooms (claim didn't have toilet brush), left sink in master bathroom dirty, tub in master not cleaned. Have no idea what cleaned floors with but took me washing the floors 4 times before they shined again. Manager called after two left explained how disappointed I was with the job. She sent same two back this time they found. A toilet brush somewhere because they walked in with that a small bowl with 4 sponges. Went to master bath and pointed out what wasn't done. One cleaned toilet managing to get toilet water all over the wall and floor other spot cleaned sink,tub and shower. The other walked through house with dirty toilet brush to clean other toilet on same level. Then returned to master n put dirty toilet brush in same bowl holding sponges used to clean sinks, tubs...
Description of Work: House cleaning, horrible job.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$144

Response from Maid Solution LLC
Hi [member name removed], I think there was a misunderstanding. Team returned to your home with quality manager to fix issues within the hour.We apologize fro the inconvenience. Please call us when you have a chance. Regards Maid Solution

Vicki H.
11/2013
3.0
house cleaning
  + -1 more
They came over late, they were supposed to come over on Wednesday to do cleaning. They came in and didn’t finish cleaning. I called the owner and told her about it, said that everything was crazy that day and she would send the crew out again to finish the work. They came out 5 days later. They were supposed to wax, they poured wax on floors without sweeping or mopping before. I called the owner again, she never did anything about it, no attempt for restitution or to make things better. We terminated our contract with them in late May/early June. I felt that they were a bit pricey for the quality of work that was performed. Also, I didn't appreciate that they parked in my driveway when we do have visitor parking.
Description of Work: Hired them to clean my house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0


Response from Maid Solution LLC
Dear Member, The team went to your home to clean and you forgot to leave your wax out, payment and house alarm was left on. Our employees are not authorized to open any cabinets. We send teams back within 24 hrs if we have any complaints. We sent a team as soon as you called us with our quality manager. I apologize for the inconvenience. Regards Maid Solution.

Minerva M.
05/2012
5.0
house cleaning
  + -1 more
Wanna Alvarado is the licensed owner of this business. She only comes out to clean now when she is short handed but the quality of the people that she uses are also excellent. They don't always come right on time, but that is probably because I have told them that I was flexible. I will continue to use this service for house cleaning in the future.
Description of Work: They were here to clean our whole home for me at their last visit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Maid Solution LLC
Thanks for sharing your experience with other members regards Maid Solution Team

Zola M.
02/2011
5.0
house cleaning
  + -1 more
I've been pleased with their work and I get the same crew consistently. I like that I can work with the same people. They're flexible if I need to make a time change.
Description of Work: I use them for house cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Solution LLC
Thanks for sharing your experience with other members regards Maid Solution Team

Mary F.
01/2011
5.0
house cleaning
  + -1 more
We recently returned to our house that had been a rental property for nearly four years and it desperately needed a deep cleaning. We had been looking on-line for cleaning services and was not happy with the answers we were getting. Saw the Maid Solution car in a neighbor's drive way and asked him for a referral. We called, setup an appointment and Paula came the same day. We have a dog and a cat and during the initial appointment, they took the time to get to know the animals, their routine when new folks came in the house and wrote down the animals names. After getting home from work on Friday, it was immediately clear the thorough job they did after moving two households back together. Maid Solution has been hired to clean our house every two weeks and we look forward to coming home after they've been in our house. The cost of the regular cleaning is much lower than the initial cleaning.
Description of Work: Thorough house cleaning for a three level, three bedroom, 2 full bath and 2 half baths.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Maid Solution LLC
Thanks for sharing your experience with other members regards Maid Solution Team

Monica C.
11/2010
5.0
house cleaning
  + -1 more
Paula came to our house to give us an estimate. We have had the housekeepers every other week now for 2 months. Two maids come each visit, so it only takes them about 2 hours to complete the entire house! The first time, Paula stopped by to make sure the house was being completed to her standards. I have been very impressed - everything is as clean or cleaner than if I did it myself. The maids even tidy the towels, the kids' dresser top, and change the sheets and make the beds! I think the price is very reasonable for our 3 story, 3 bdrm, 3 1/2 bath townhouse.
Description of Work: House cleaning - everything you would expect and more - including changing sheets!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Maid Solution LLC
Thanks for sharing your experience with other members regards Maid Solution Team

Andrew & Beth J.
09/2010
5.0
house cleaning
  + -1 more
Fantastic. They cleaned things that I don't think we've ever cleaned. Unlike our previous service which we had called for an updated estimate, they arrived on time for the estimate, we were able to schedule the actual cleaning for the next day, and set up regular cleanings for our ideal time. Couldn't be happier!
Description of Work: Did a complete housecleaning in preparation for biweekly cleaning. For the intial cleaning, they charged about $60/hour. The biweekly regular cleaning for our house is $90.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Maid Solution LLC
Thanks for sharing your experience with other members regards Maid Solution Team

Contact information

6176 Grovedale Ct Ste 100, Alexandria, VA 22310

http://www.maidsolution.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
1512468
Trade License Locale
6176 grovedale ct suite 100
Trade License Authority
County of Fairfax
Trade License Expiration
12/10/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Maid Solution LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 2:00 PM

Maid Solution LLC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Maid Solution LLC offers free project estimates.
Yes, Maid Solution LLC offers eco-friendly accreditations.
No, Maid Solution LLC does not offer a senior discount.
No, Maid Solution LLC does not offer emergency services.
No, Maid Solution LLC does not offer warranties.
Maid Solution LLC offers the following services: House cleaning cleaning service, Maid Services, cleaning Spring cleaning service, Deep Cleaning service, Move In cleaning service, Move Out Cleaning service, Weekly cleaning service, Bi-Weekly cleaning service, Monthly cleaning service, As needed Cleaning service, one time cleaning service , Green Cleaning service upon request, regular cleaning service, Best house cleaning company, Rated best house cleaning service.
Laundry Services, Carpet Cleaning or Post Construction

Contact information

6176 Grovedale Ct Ste 100, Alexandria, VA 22310

http://www.maidsolution.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM