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Maid Solution LLC

4.8(
147
)

House Cleaning

About us

Who Is MAID SOLUTION? We are a house cleaning service located in Alexandria,Virginia, since 1993. The firm is owned and operated by people with experience of over 27 years in the cleaning business. The owner, Paula Garrison, has an extensive background in the fields of business and hotel management. All of our staff prides itself on being professional, trustworthy, and conscientious. We are mothers, students, pet owners and long time residents of Virginia. Why would you choose us? *Maid Solution is a licensed, bonded and insured company. *As a small locally owned company we truly believe that every customer is important to the success of our company. Therefore, customer satisfaction is our number one goal. Being a small company we can satisfy better your personal requirements to cleaning your home. *Environmental safe cleaning. For the safety of your families and pets. *High degree of owner participation in business.

Business highlights

32 years of trusted experience

Services we offer

House cleaning cleaning service, Maid Services, cleaning Spring cleaning service, Deep Cleaning service, Move In cleaning service, Move Out Cleaning service, Weekly cleaning service, Bi-Weekly cleaning service, Monthly cleaning service, As needed Cleaning service, one time cleaning service , Green Cleaning service upon request, regular cleaning service, Best house cleaning company, Rated best house cleaning service.

Services we don't offer

Laundry Services, Carpet Cleaning or Post Construction

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9147 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
1%
2
1%
1
1%
Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 126-147 of 147 reviews
Carolyn N.
02/2016
5.0
house cleaning
  + -1 more
Great
Description of Work: The ladies come every other week to clean my ~1500sqft home w/ two large dogs and they are fantastic. The owner is responsive and I like the fact that they give you a two day email notice so if you need to make adjustments you have time to do so plus it is a good reminder.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Maid Solution LLC
Dear Member, Thank you for choosing Maid Solution to service your home. We are glad that your standards are being met. Please don't hesitate to contact us directly with any feedback or concerns. We take all feedback in a positive and constructive way. We will make sure to share your review with your team. Regards Gerson de Loza Quality Manager
Ashley H.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: The women that clean our house are very professional, curteous, and prompt. We have hired them as our regular cleaning service providers.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Maid Solution LLC
Dear Member, Thanks for choosing Maid Solution to service your home on a biweekly service. We will make sure to share your review with your team. Our quality manager will regularly follow up to make sure we are meeting your standards Regards Paula Garrison General Manager
James B.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Date of service 3-30-15. Cost of service $99.00.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Maid Solution LLC
Dear Member, Thanks for taking the time on sharing your experience with Maid Solution. Please let us know if we can assist you in the future Regards Paula Garrison General Manager
Stacy H.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: The team arrived on time and did an excellent job cleaning the townhouse. They cleaned the hardwoods floors well and thoroughly cleaned my ceiling fans.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Maid Solution LLC
Dear Member, I am glad everything went will with service. We will make sure to share review with team Regards Gerson de Loza Quality Manager
Heather J.
09/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$110
Response from Maid Solution LLC
Dear Member Thank you for sharing your experience with other members. I am glad everything is going well with service. Regards Gerson de Loza Quality Manager
William C.
09/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Complete move out cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Response from Maid Solution LLC
Dear Member, We are glad everything went well with your service. Please let us know if we can assist in the near future. Regards Gerson De Loza Quality Manager
Denise S.
08/2015
5.0
house cleaning
  + -1 more
Well
Description of Work: Cleaned apartment
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Maid Solution LLC
Dear Member, I am glad everything went well with the deep cleaning of your home.We will make sure to share your review with team. Regards Paula Garrison General Manager
Christina G.
08/2015
4.0
house cleaning
  + -1 more
They do a good job.
Description of Work: Clean the house.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Maid Solution LLC
Dear member, Thank you so much for using our service and for sharing your experience. regards Paula Garrison General Manager
Deborah M.
08/2015
5.0
house cleaning
  + -1 more
As always, they did a fine job
Description of Work: Basic cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Maid Solution LLC
Dear Member, Thanks for your feedback. We are glad that everything is going well with your bi weekly service. Please don't hesitate to contact us if you ever have a concern or any feedback. regards Paula Garrison General Manager
alan F.
08/2015
5.0
house cleaning
  + -1 more
Excellent.
Description of Work: Cleaned 2 bedroom apartment
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Maid Solution LLC
Dear member, Thank you so much for posting a review. We will make sure to keep up with high quality standards and please don't hesitate to share any feedback. We take all feedback in a positive way and productive way. Best regards Paula Garrison General Manager
Dana W.
07/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Provided move out cleaning. The staff was prompt and professional. The ladies thoroughly deep cleaned and sanitized the space. Will absolutely engage for future cleaning services.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from Maid Solution LLC
Dear Member, Thanks for sharing your experience with other members. We are glad you were satisfied with your Move out cleaning. We have teams specialized on this type of service.Please let us know if you need our services in the future regards Paula Garrison General Manager
Brandon S.
07/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Maid Solution LLC
Dear member, Thanks for taking the time to post a review about your experience. Our goal at Maid Solution is to provide excellent service. We are glad you were satisfied with our service regards Paula Garrison General Manager
Jill K.
07/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: arrived on time, did good job
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Maid Solution LLC
Dear Member, We appreciate your feedback. Please let us know if you need future services. It was a pleasure servicing your home. I will make sure to share this review with your team. regards Gerson de Loza Quality Manager
Maura C.
07/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: A good cleaning of two full bathrooms and a large kitchen were done thoroughly and to customer speciations. Very happy with work done!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from Maid Solution LLC
Dear Member, Thanks for sharing your experience on Angie's List. As a small family owned business we are able to satisfy better your personal requirements for cleaning your home. Please let us know if we can be of any help in the near future. v/r Paula Garrison General Manager
DeAnn F.
06/2015
5.0
house cleaning
  + -1 more
It went very well.
Description of Work: Housecleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
Response from Maid Solution LLC
Dear Member, We appreciate your feedback. I am glad everything is going well with your monthly service. Thanks for sharing your experience with other members. We look forward to servicing your home for many years to come. regards Gerson de Loza Quality Manager
Rob B.
06/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Two cleaners arrived on time and cleaned thoroughly and efficiently. I was given the opportunity to purchase man hours in addition to the Angie's special without issue.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Maid Solution LLC
Dear Member, Thanks for choosing Maid Solution to clean you home. We appreciate your feedback. Please let us know if you need additional services in the future. regards, Paula Garrison General Manager
Marla V.
05/2015
2.0
house cleaning
  + -1 more
unknown
Description of Work: Each time they came (4)we noticed something not dusted or surface not cleaned and other items that we expected done based on our experience with other services were extra cost. The house just did not feel clean.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0
$125
Response from Maid Solution LLC
Dear Member, We are really sorry that you were not satisfied with our service. My quality manager and I have tried to contact via email and phone many times to correct the issues but we were not able to get in touch with you. We take all feedback seriously and follow up regularly with our clients. The team was always willing to do extra things that are not regularly included in our general cleaning but many of those extra things take significantly more time. Let me know if you would like us to give you an estimate to add all the other extra tasks. The team will be happy to do them. regards Paula Garrison General Manager
Deborah K.
05/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Whole house cleaning. Prompt and courteous, very good job.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Response from Maid Solution LLC
Dear Member, Thanks for choosing Maid Solution to clean your home on a regular basis. We really appreciate your feedback and your business. We will make sure you we follow up regularly to ensure consistency. regards Gerson de Loza Quality Manager
DeAnn F.
04/2015
5.0
house cleaning
  + -1 more
No comments
Description of Work: housecleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$314
Response from Maid Solution LLC
Dear Member, Thank you for taking the time to rate and review Maid Solution and for considering using us for regular services. regards Paula Garrison General Manager
Asher and Jeri L.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They general manager, Paula, contacted me to clarify things. They went above and beyond. Two women came out and they did the work that we had spoken about. They were on time and they did excellent work. During the visit the quality control employee came by and I thought that was impressive. I am very impressed with this company and I will be using them again. I would give them an A+.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Maid Solution LLC
Dear Member, It was a pleasure meeting you. We greatly thank you for posting a review for Maid Solution. I am glad you were happy with the customer service and the performance of our cleaning crew. As a small locally owned business we can better satisfy your personal requirements.The owner Paula Garrison has a high degree of participation in the company. Paula started this business from scratch and is really passionate about her company. I really enjoy working with her teams. Everyone has a positive attitude and we take any feedback in a positive way.Please feel free to contact me directly if you ever need to share feedback. regards Gerson De Loza Quality Manager
Donna R.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: The cleaning team was courteous. They worked in a soeedy manner. They cleand my upstairs and downstairs. |I was very pleased with the cleaners and the manager who called and communicated with me.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Maid Solution LLC
Dear Member, I am glad team was able to finish job efficiently in the time allotted. We will make sure we share your review with them. At Maid Solution customer satisfaction is our number one goal. Being a small locally owned company we can satisfy better your personal requirements. We look forward to servicing your home. regards Gerson de Loza Quality Manager gerson @maidsolution.com 703-971-5753
John R.
05/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: Maid Solutions has been terrific from the first contact! Paula the owner is very hands on with getting you a quick quote for the work needed to be done and the follow up on how the house was cleaned by her employees has been great. The cleaning staff itself are fantastic and really pay attention to detail.I love coming home to a clean home. I highly recommend them for the work they do and for their fair pricing.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Maid Solution LLC
thanks for review

Contact information

6176 Grovedale Ct Ste 100, Alexandria, VA 22310

http://www.maidsolution.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
1512468
Trade License Locale
6176 grovedale ct suite 100
Trade License Authority
County of Fairfax
Trade License Expiration
12/10/2017
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning

FAQ

Maid Solution LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 2:00 PM

Maid Solution LLC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Maid Solution LLC offers free project estimates.
Yes, Maid Solution LLC offers eco-friendly accreditations.
No, Maid Solution LLC does not offer a senior discount.
No, Maid Solution LLC does not offer emergency services.
No, Maid Solution LLC does not offer warranties.
Maid Solution LLC offers the following services: House cleaning cleaning service, Maid Services, cleaning Spring cleaning service, Deep Cleaning service, Move In cleaning service, Move Out Cleaning service, Weekly cleaning service, Bi-Weekly cleaning service, Monthly cleaning service, As needed Cleaning service, one time cleaning service , Green Cleaning service upon request, regular cleaning service, Best house cleaning company, Rated best house cleaning service.
Laundry Services, Carpet Cleaning or Post Construction

Contact information

6176 Grovedale Ct Ste 100, Alexandria, VA 22310

http://www.maidsolution.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM