Len The Plumber, LLC.

Plumbing, Drain Cleaning, Water Heaters,

About us

Len The Plumber, LLC. is a leading plumbing and drain company serving Northern Virginia. Our certified professional plumbers are available same day to assist residential customers in Alexandria City, Arlington County, Fairfax County, Fredericksburg City, Loudon County, Manassas City, Prince William County, and Stafford County. Our knowledgeable plumbers have years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, heating systems, sewer, water, and gas lines. We’re open 7 days a week with no extra charge on evenings or weekends!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells

Services we don't offer

Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.0134 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
13%
3
10%
2
5%
1
16%


Rating CategoryRating out of 5
quality
4.2
value
3.4
professionalism
4.2
responsiveness
4.4
punctuality
4.4

Filter reviews by category

Showing 51-75 of 134 reviews

Mitchell and Sydney S.
06/2017
5.0
plumbing
  + -1 more
My wife called at 7 am , they came out by 8. They had everything fixed, including getting a part, by 10 am. We highly recommend them.
Description of Work: They repaired a plumbing issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donna K.
06/2017
5.0
plumbing, gas leak repair
  + 0 more
Len the Plumber sent a tech out within 12 hours who immediately diagnosed that the regulator needed to be replaced. Went above and beyond and checked for any and all gas leaks around the grill and outside lines, replaced it on the spot and made sure everything was safe, working, sealed, etc. Friendly, fast, efficient and excellent price
Description of Work: Our gas grill wasn't getting efficient gas flow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Len The Plumber, LLC.
Hi [Member Name Removed]! Thank you for your kind words and taking the time to leave us a review. We are always happy to help! We will pass your comments along to the team!

Thomas F.
05/2017
5.0
plumbing
  + -1 more
I had a Technician, from Len The Plumber, out yesterday (Sunday). These folks are wonderful. My Tech was great. In addition to being a Master Plumber, he was polite, articulate, considerate of my home and family and very understanding of the prior 24 hours I had just experienced. I had a national firm out first and sent them politely packing as they were a joke after not showing up after my first call in and scheduled visit. The Tech they sent was a disaster.
Description of Work: Thankfully, I called Len The Plumber and got great service at very fair rates to do 4 different work tasks: 2 toilets (complete internal component replacement and handles), main shut off valve replacement and shower handle innards replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Len The Plumber, LLC.
Hi [Member Name Removed] - Thank you for taking the time to leave us a review! We are so happy you had a great experience!

robert M.
04/2017
5.0
plumbing
  + -1 more
It was the hottest day of the year to do the work. The technician was great and it was done very well. The job took 2 days to complete the work, area was very clean when they left.
Description of Work: Replaced outside water line to house because it broke.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Nancy W.
03/2017
2.0
plumbing
  + -1 more
They were easy to schedule an appt with. However, they advised that the technician would call when they were on their way, which they did not. I think their services are very over priced. I had a clog in the main drain pipe out to my septic tank. The technician advised that he would have to first snake under the bathroom sink and if that did not clear the clog, he would remove the toilet and snake at that point. He had to do both and the toilet snaking ended up clearing the clog. The total bill was $584. which I think is very high for the service that was performed. Will not use them again.
Description of Work: Clearing of clog in main drain pipe to septic tank.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Mary P.
03/2017
5.0
plumbing, drain cleaning
  + 0 more
They are very good and I would use them again. It was a weekend call and they were very, very reasonably priced and very responsive and punctual.
Description of Work: They unclogged a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Hi [Member Name Removed] - thank you for taking your time to leave us a review. we are so happy that you had a positive experience with us. Please don't hesitate to call should you need anything.

melanie T.
02/2017
5.0
plumbing
  + -1 more
I had no problem getting a quick appt. The Len's plumber arrived promptly. He diagnosed and fixed the problem quickly and charged a reasonable price for the service. I was very happy.
Description of Work: I had a leak under my sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
[Member Name Removed], thank you for the review! We're grateful for your business and happy to hear you're pleased with our service.

Rebecca H.
02/2017
3.0
plumbing
  + -1 more
Len The Plumber was high. He was expensive and he really couldn't fix the problem. We didn't go with him because of the pricing. They didn't seem to really nail down the problem when we had another company come out that did. I think, the other company we went with set amount when they come out and do things and I think Len The Plumber did not. They had the quote too high.
Description of Work: Len The Plumber provided a plumbing service in our basement. There was water coming out of our basement that we didn't know where was coming from.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Len The Plumber, LLC.
[Member Name Removed] - We are always striving to improve our services and this type of feedback is very important. We appreciate you taking the time to leave your comments and will get them to our service manager.

Katy L.
02/2017
5.0
plumbing
  + -1 more
We initially had scheduled everything and they were very good. We canceled the call but they were very good and quick to respond. Price was comparable. Their responsiveness was good.
Description of Work: I got a quote from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay P.
01/2017
4.0
plumbing
  + -1 more
Work was great. Determined afterwards they really overcharged for the unit itself.
Description of Work: Replace sink disposal unit

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Eleanor M.
01/2017
5.0
plumbing
  + -1 more
Very professional manner and good work as far as I can tell. Work began on an emergency basis. Plumber showed up within two hours.
Description of Work: New outtake piping from tub and a new toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Gary G.
01/2017
5.0
plumbing, drain cleaning
  + 0 more
I received service within 2 hours of my call; very professional; completely satisfied with the results. I would use Len the Plumber for all my plumbing needs.
Description of Work: Snake a drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

James H.
12/2016
1.0
plumbing
  + -1 more
My husband met with these people the second time they came out because the first time we were in Texas and the second time we were here and they sent one or two people out the second time and that's when they hit us with the additional sixteen thousand and something dollars and told us all about how many trucks that was going to be all over the driveway and how they are going to dig here to there and it's going to be thirty or forty feet I thought my husband was going to cry he said I just did the driveway and it's a brand new flag stone patio and this guy said well you know you with heavy trucks and I don't think my husband knew anything about this lining that could go into these pipes so he said I will let you know which we got back to them and said don't bother but that's when he called these other plumber, he's furious with these people had quoted him that much money.
Description of Work: I used Len The Plumber for plumbing service. They had to go in and churn out this root that had grown into the pipe and told our renter that he could not get through the whole root and he tried and tried took the toilet up and told us when we called him couple days later that he had to tear the bathroom floor up, tear up this fellows bedroom floor, go out the back door and tear up our flag stone patio and then tear up the driveway to get to the sewer something, something and it was going to cost sixteen thousand two hundred and seventy dollars.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0

$810

Alan W.
12/2016
5.0
plumbing
  + -1 more
Terrific! Easily diagnosed and fixed. The tech was extremely helpful in providing both an explanation of work to be done and in completing the task. He was professional in every respect ... but, as a 21-year master plumber, that's what one would expect. Very friendly with a very positive attitude.
Description of Work: Upon flushing, a toilet, water leaked through the floor. Once the toilet was removed, the wax seal was found to be flat and required replacement. Also, the water turn-off valve was faulty and required replacement. The tech also checked for proper water pressure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Hugo J.
12/2016
5.0
plumbing
  + -1 more
They were very courteous and professional. If I need any plumbing service in the future I would definitely call them again
Description of Work: We had an emergency situation regarding the overflow tank on our water heater. They came out within the promised time frame of a few hours. They quickly diagnosed and thoroughly explained the issue. They then quickly repaired and replaced the tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

chris L.
12/2016
5.0
plumbing, drain cleaning
  + 0 more
he showed up on time, was neat and polite
Description of Work: I had a clogged kitchen drain. I called Len the Plumber Saturday AM, and within 2 hours the plumber showed up. His name was Tony Stango. He quickly identified the problem and repaired it. The price was fair, and he easily could have jobbed us by doing unnecessary work for a higher price, which has happened with another plumbing service I used a few years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191

Michael P.
11/2016
5.0
water heater repair, plumbing
  + 0 more
They checked the water heater, found the problem and fixed it.
Description of Work: Wasn't getting any hot water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Bill G.
11/2016
1.0
plumbing
  + -1 more
After the above encounter, I hired a highly rated contractor off Angie's List the next day for less than $1,500 and was very pleased with the work. As Len the Plumber states that satisfaction is guaranteed, I thought I would test their guarantee and politely ask for a refund of my trip charge. I emailed them, and they very promptly called to discuss my request. I provided him with the above facts and despite their quote being more than 50% higher than the price I paid for a highly rated reputable plumber (not "Joe" who works out of his truck), Robert at Len the Plumber insisted that their quote was "market". He said he would consider my request. That was the last I heard from him and my $49 check was cashed. From my experience, I could never recommend that anyone hire Len the Plumber unless they had an emergency and could not get another plumber to come and do the work timely, and understood that as a result they would pay top dollar.
Description of Work: I hired Len the Plumber to come and replace my water heater. I agreed to pay the $49 trip charge, "assuming" they would provide me with a reasonable, market rate price for replacing my water heater and they would do the work. They came a couple of hours late and provided me with a quote of nearly $2,400 to replace my 50 gallon gas water heater. I knew right off that the price was over market and unreasonable. I paid them the $49 trip charge and they went on their way.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$2,400

Donna A.
10/2016
5.0
plumbing
  + -1 more
Great! They were here in less than 2 hours and completed the job in less than an hour.
Description of Work: We had a lead in our outside faucet. And the pressure was almost non-existent. We called Len the Plumber and a technician was here the same day, right on time! I couldn't believe how fast and professional they were. 45 minutes later he was gone and everything was fixed! Amazing. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Jill B.
10/2016
5.0
drain cleaning, plumbing, excavators
  + 1 more
Len The Plumber's plumber, sorry don't recall his name, was 100% successful.
Description of Work: Unclog totally blocked kitchen sink. Advice - never ever pour Metamucil or like down your drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Hi there! We're so grateful for your 5-star review, and we happen to agree with you...NEVER pour Metamucil down your drain. Thank you for choosing our services for your plumbing needs. We greatly appreciate it!

Richard W.
10/2016
5.0
plumbing
  + -1 more
They were efficient. They did what they said they were going to do.
Description of Work: Plumbing services.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Alan W.
10/2016
5.0
plumbing
  + -1 more
Lawrence S. did the complete job quickly and professionally. He donned shoe coverings before entering the house. Had everything he needed in the truck, was friendly, courteous, professional in every way, fully explained the situation and what needed to be done. Couldn't have asked for a more reliable or responsive service or representative. Would certainly engage again if/when needed.
Description of Work: Called to fix leak under kitchen sink. Replaced piping, disposal, and faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,161

Response from Len The Plumber, LLC.
We're so happy to hear that our technician, Lawrence, did a great job in your home! We'll certainly share your kind words with him. Thank you again for your business, and we thank you for choosing Len The Plumber.

Alan W.
10/2016
5.0
drain cleaning, plumbing
  + 0 more
Job completed successfully, professionally. Representative (Robert R.) was personable and friendly, as well as proficient. Would certainly hire again.
Description of Work: Cleared clogged kitchen sink pipes below the disposal using a 50' snake. House is nearly 100 years old and line clogged after so many years of use. Also needed to access the line from the basement in order to complete the job. Not an easy task. Replaced trap connector upon completion (no additional charge). Used a drop cloth to protect floors while using the snake. Representative put on shoe covers before entering the house. Cleaned up before leaving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

A Marvin W.
09/2016
3.0
plumbing
  + -1 more
Way way way too expensive. Had them come out as they were same day service. Charged $186 to snake out our toilet which took about 5 minutes (no parts). Also wanted them to swap out shower valve cartridge but he quoted $254. Part is $30-$50 and it would have taken maybe 15 minutes to install. $254??? Ridiculous!!! If you need someone quick, perhaps give them a call. Otherwise, go elsewhere.
Description of Work: Toilet clogged and shower faucet cartridge replacement

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$186

Eleanor F.
09/2016
4.0
plumbing
  + -1 more
The service man did a very good job, it took him several hours to complete the work.
Description of Work: Sewer line backed up, leaving raw sewage coming from a basement toilet and shower. The service man had to drain the material from the plumbing lines.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Contact information

6598B Fleet Dr, Alexandria, VA 22310

https://lentheplumber.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Water Filtration and Softening,
Drain Pipe Installation

FAQ

Len The Plumber, LLC. is currently rated 4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Len The Plumber, LLC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Len The Plumber, LLC. does not offer free project estimates.
No, Len The Plumber, LLC. does not offer eco-friendly accreditations.
No, Len The Plumber, LLC. does not offer a senior discount.
Yes, Len The Plumber, LLC. offers emergency services.
No, Len The Plumber, LLC. does not offer warranties.
Len The Plumber, LLC. offers the following services: Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells
Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Contact information

6598B Fleet Dr, Alexandria, VA 22310

https://lentheplumber.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day