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Ash Cleaning & Restoration

Carpet Cleaning, House Cleaning, Upholstery Cleaning,

About us

Ash carpet cleaning & Restoration, Truck-mounted hot-water extraction is designed to wash away contaminants such as; soils, beverages, food, urine, vomit, feces, pollen, pet dander, carcinogens & other pollutants within your carpet to promote a healthier environment without leaving a sticky residue that can cause rapid re-soiling. By using this method of cleaning, which is recommended by most carpet manufacturers, along with the skilled IICRC certified technicians, you can be assured you are getting the very best process available Inspect areas prior to cleaning. Pre-spot spots & spills. Apply environmentally safe pre-conditioning agents to release soils. Groom in pre-conditioner to remove caked on soils. Hot water extract with Truck-mounted system. Post-spot stubborn area for maximum spot & stain removal. Apply DuPont carpet protector to help shield against spill absorption & fiber abrasion. (Optional) Groom carpet to expedite drying & enhance appearance. Customer evaluation for final approval. Ash Cleaning & Restoration prides itself in using the latest equipment & products. Our goal is to help our customers achieve the best results when they contract our services. Whether it is treatment for water damaged carpet, stains or pet odor removals. Ash Cleaning & restoration has been serving northern Virginia, the District of Columbia, & southern Maryland since 1995. Family owned, & operated our core business philosophy centers around total customer satisfaction. Ash Cleaning & Restoration realize that a customers’ carpet, & upholstery represents a important investment in their homes, and décor. Like any other investments, they require professional maintenance to provide a long lasting life, and beauty. Well maintained carpets and upholstery also help ensure a healthy home by reducing the amount of dust and allergens that are present.

Business highlights

29 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Water Damage Assessment Water Extraction – Water Removal Mold Control Content Pack-Out Disinfection & Anti-Microbal Treatment Sanitation & Deodorization Direct Insurance Billing Conducting. Ash Restoration provides the following services: •Water Damage Assessment •Water Extraction – Water Removal •Mold Control •Necessary Structural Repairs •Content Pack-Out •Disinfection & Anti-Microbal Treatment •Sanitation & Deodorization

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 144 reviews

Quitin M.
02/2021
5.0
carpet cleaners, house cleaning
  + 0 more
Outstanding!
Description of Work: Move out clean
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ash Cleaning & Restoration
"Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!" Ash

GMERICE R.
02/2021
5.0
carpet cleaners, house cleaning
  + 0 more
Exceptional for both services
Description of Work: House cleaning and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ash Cleaning & Restoration
Thank you so much for taking the time to leave us a rating.” Ash

Alison L.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did abs amazing job before I moved into my home!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Ash Cleaning & Restoration
We are glad our crew has achieved our customer's satisfaction which is our ultimate goal.

Caroline B.
04/2016
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: I bought a package for townhouse move in cleaning and had to redo most of the cleaning of drawers and cupboards as it had been extremely poorly done. We supervised part of the cleaning but had to leave mid way through and I can only assume they left at the same time we did. Very disappointing. Will not be using companies from Angie's list again as this is the second time I receive poor service from a company selected through them
Rating CategoryRating out of 5

Response from Ash Cleaning & Restoration
We are terribly sorry that you were not completely satisfied with the move-out cleaning. We offer free re-clean of ANY area(s) that we may have missed, or not done to your satisfaction by letting us know within 24 Hrs. of the cleaning. All you had to do is call us!

Lee W.
01/2016
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Steam cleaned two carpeted rooms; I was originally told someone would show up at 8am and wait for the cleaner to arrive, but the cleaner showed up at 0730 and said he would be done by 0800, as I had to leave for work. He was able to finish around 8 as promised and it appears he did a good job but I haven't had the chance to see it after it has dried. The company sent me e-mails letting me know he had arrived and was there, but I was not checking email at the time. I gave them my phone contact number, but no call was made to let me know of the change in plans. All in all, they were responsive and performed the requested service, but there was a slight breakdown in communications. Regardless, as of now, I would probably use this provider again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Ash Cleaning & Restoration
We thank our customer for taking the time to give us his feed back and rate the technician. We apologize for the miscommunication as we were trying to accommodate his schedule as best we could.

Shaun W.
12/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$495

Response from Ash Cleaning & Restoration
We thank our customer for his feed back and rating. We look forward to serving his home cleaning need again in the near future

Ron K.
12/2015
1.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: I used Ash to clean a completely empty 2 bedroom condo before move in. While the team of 2 arrived on time the quality of their work was very poor. After the crew rushed off to their next appointment I began looking closely at the quality of work and quickly realized they missed a number of "common" areas to include under the kitchen sink, both medicine cabinets, dish washer, dining room light fixture, kitchen cabinet doors, entry doors as well as vent covers and other areas. I immediately called and registered my dissatisfaction and requested a new crew be dispatched to which the company immediately agreed to. Within an hour the same crew returned - extremely unhappy. I began pointing out where they missed and what I wanted them to clean. They hastily and begrudgingly started to wipe a few items down but didn't want to bring their cleaning supplies back in when asked (with the exception of a damp rag and spray bottle). When I asked them to clean the heavy dirt of the HVAC return vent in the main room the one worker quickly rubbed it with her cloth and declared it "un-cleanable". When pressed she explained they didn't have some simple items like a scrub brush or degreaser needed to clean the vent cover. It was at that time I dismissed them and called another company to redo the work.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$500

Response from Ash Cleaning & Restoration
We thank this customer for his feed back.

Stephanie W.
09/2015
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Ash Cleaning & Restoration performed a move out clean and carpet cleaning of my rental property. The tenant had left the house in disorder with the carpets being especially bad. The cleaning team and carpet cleaner did an amazing job at making my home look good again. Very prompt with response and scheduling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Response from Ash Cleaning & Restoration
We are grateful to our customer for taking the time to give us her feed back and rate the teams that cleaned her home.

Abdirahman S.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: One of my neighbor's pipes burst and flooded my basement. This was in February, the middle of winter. I called many companies, and they were all completely booked up and couldnt get to me for a week at the earliest. Ash Cleaning & Restoration came out the same day and started work. They came and cleaned all the carpeting, removed and replaced the padding under the carpet, and replaced the drywall. Additionally they ran dryers and de-humidifiers in my home for over a week which I really appreciated. They were very responsive, professional, and courteous. They also worked with me for the payment, because a lot had to go through my neighbor and their insurance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ash Cleaning & Restoration
We thank our customer for taking the time to give us his feed back and rate the crew. It was a pleasure serving him and we were glad to have been able to respond to his request that cold, snowy night of February.

Chris S.
06/2015
5.0
carpet cleaners
  + -1 more
Very good.
Description of Work: carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

Response from Ash Cleaning & Restoration
We thank our customer for his feed back and rating. We are glad the crew did great job.

Romeo M.
05/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ash Cleaning & Restoration
We thank our customer for his feed back and rating. We are glad our technician achieved the customer's satisfaction which is our ultimate goal.

Shirley S.
04/2015
5.0
house cleaning
  + -1 more
Polite, hard working.
Description of Work: Complete house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ash Cleaning & Restoration
We sincerely thank our customer for taking the time to give us her feed back and rate her home cleaning team. We look forwards to continue to serve her home cleaning need.

Doris W.
03/2015
5.0
Excellent workers.
Description of Work: They cleaned, mopped, dusted, and straighten all areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Ash Cleaning & Restoration
We thank our customer for her Feed Back and rating Looking forwards to working with her again in the near future.

Gerry N.
03/2015
5.0
house cleaning
  + -1 more
Great!
Description of Work: Through cleaning of 1st floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ash Cleaning & Restoration
We thank our customer for taking the time to give us his feed back ad rate his home cleaning team

Carla H.
03/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Ash Cleaning & Restoration
We thank our customer for taking the time to give us her feed back and rate her home cleaning crew.

Roberta D.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned rugs, sofa, and love seat. Very nice, prompt and efficient service. Quality of cleaning these very soiled pieces was amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Ash Cleaning & Restoration
We thank this customer for taking the time to give us a feed back and rate the crew.

Takae T.
02/2015
5.0
air duct cleaning
  + -1 more
Move-out cleaning.
Description of Work: They cleaned the entire house(7600 sg) in 3 hrs! I am really impressed with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from Ash Cleaning & Restoration
We really appreciate this customer taking the time to give us a feed back and rating. We are glad the team did a very good job and achieved our customer's satisfaction which is our ultimate goal.

Camille R.
01/2015
5.0
carpet cleaners
  + -1 more
Cancelled purchase
Description of Work: Cancelled purchase
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ash Cleaning & Restoration
Look forwards to serving your home cleaning need in the near future.

Tim F.
09/2014
5.0
Very good! Happy!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra C.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned my townhouse after I moved out, including carpets. The company did a great job on the carpets. The house cleaning was good, I did ask for the workers to revisit some areas and they did without fuss. Overall, good job. I would use them again if they offer a coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from Ash Cleaning & Restoration
We thank our customers for taking the time to leave their feed back . It is a great motivation for our teams to keep them striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need again in the near future.

Benjamin A.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ash Cleaning & Restoration
We thank our customers for taking the time to leave their feed back . It is a great motivation for our teams to keep them striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need again in the near future.

Romeo M.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We originally expected to have just the seven area carpets cleaned as the deal stated. We the technician arrived, he surveyed our spaces and cleaned additional space at no extra charge! The tech was clean, thoughtful of our possessions, and provided a very professional service. The carpet looked wonderful once cleaning was completed...BRAVO, Ash Cleaning and Restoration! You have our future service and recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Response from Ash Cleaning & Restoration
We thank our customers for taking the time to leave their feed back . It is a great motivation for our teams to keep them striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need again in the near future.

Tracy F.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The carpet cleaning was fantastic. The staff were prompt and thorough with the job. They carefully pointed out spots they were unable to clean and gave recommendations for preserving their work. Definitely will use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Ash Cleaning & Restoration
We thank the customer for taking the time to give us her feed back which is most appreciated. We will rely her compliments to the crew which will encourage them to keep doing an excellent job in order to achieve customers' satisfaction at all time

Rick W.
05/2014
5.0
carpet cleaners
  + -1 more
Excellent job.
Description of Work: Cleaned first floor carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Ash Cleaning & Restoration
We thank our customers for taking the time to leave their feed back . It is a great motivation for our teams to keep them striving for excellence. Customers’ satisfaction is our main goal. We look forwards to serving this customers Home/carpet/Upholstery need again in the near future.

Mark H.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Arrived on time, very professional and knowledgeable. Great work overall!
Description of Work: Carpet cleaning five(5) rooms. Couch cleaning. Stairs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

6416 Grovedale Dr #300, Alexandria, VA 22310

https://www.ash247.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
House Cleaning,
Upholstery Cleaning,
Sewer Cleaning,
Water & Smoke Damage

FAQ

Ash Cleaning & Restoration is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Ash Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ash Cleaning & Restoration offers free project estimates.
Yes, Ash Cleaning & Restoration offers eco-friendly accreditations.
Yes, Ash Cleaning & Restoration offers a 10% senior discount.
Yes, Ash Cleaning & Restoration offers emergency services.
Yes, Ash Cleaning & Restoration offers warranties.
Ash Cleaning & Restoration offers the following services: Water Damage Assessment Water Extraction – Water Removal Mold Control Content Pack-Out Disinfection & Anti-Microbal Treatment Sanitation & Deodorization Direct Insurance Billing Conducting. Ash Restoration provides the following services: •Water Damage Assessment •Water Extraction – Water Removal •Mold Control •Necessary Structural Repairs •Content Pack-Out •Disinfection & Anti-Microbal Treatment •Sanitation & Deodorization
Ask for Details

Contact information

6416 Grovedale Dr #300, Alexandria, VA 22310

https://www.ash247.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed