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Ash Cleaning & Restoration

Carpet Cleaning, House Cleaning, Upholstery Cleaning,

About us

Ash carpet cleaning & Restoration, Truck-mounted hot-water extraction is designed to wash away contaminants such as; soils, beverages, food, urine, vomit, feces, pollen, pet dander, carcinogens & other pollutants within your carpet to promote a healthier environment without leaving a sticky residue that can cause rapid re-soiling. By using this method of cleaning, which is recommended by most carpet manufacturers, along with the skilled IICRC certified technicians, you can be assured you are getting the very best process available Inspect areas prior to cleaning. Pre-spot spots & spills. Apply environmentally safe pre-conditioning agents to release soils. Groom in pre-conditioner to remove caked on soils. Hot water extract with Truck-mounted system. Post-spot stubborn area for maximum spot & stain removal. Apply DuPont carpet protector to help shield against spill absorption & fiber abrasion. (Optional) Groom carpet to expedite drying & enhance appearance. Customer evaluation for final approval. Ash Cleaning & Restoration prides itself in using the latest equipment & products. Our goal is to help our customers achieve the best results when they contract our services. Whether it is treatment for water damaged carpet, stains or pet odor removals. Ash Cleaning & restoration has been serving northern Virginia, the District of Columbia, & southern Maryland since 1995. Family owned, & operated our core business philosophy centers around total customer satisfaction. Ash Cleaning & Restoration realize that a customers’ carpet, & upholstery represents a important investment in their homes, and décor. Like any other investments, they require professional maintenance to provide a long lasting life, and beauty. Well maintained carpets and upholstery also help ensure a healthy home by reducing the amount of dust and allergens that are present.

Business highlights

29 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Water Damage Assessment Water Extraction – Water Removal Mold Control Content Pack-Out Disinfection & Anti-Microbal Treatment Sanitation & Deodorization Direct Insurance Billing Conducting. Ash Restoration provides the following services: •Water Damage Assessment •Water Extraction – Water Removal •Mold Control •Necessary Structural Repairs •Content Pack-Out •Disinfection & Anti-Microbal Treatment •Sanitation & Deodorization

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 144 reviews

Gary P.
07/2022
1.0
carpet cleaners
  + -1 more
They would not honor the deal and wanted to charge me $169.
Description of Work: Clean three rooms of carpet
Rating CategoryRating out of 5

Michael P.
05/2021
5.0
carpet cleaners
  + -1 more
It went great. They arrived early, had very impressive equipment, and left the carpets in better shape than in years.
Description of Work: Deep cleaning two carpets that had been stained by our cat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Chris S.
09/2020
5.0
carpet cleaners
  + -1 more
It went great. They were doing a rental move out across the street and I got a business card. Several weeks later I called on a Saturday late afternoon to set up for the following week. They called me back and set up for the following morning. The man arrived on time, he was polite and did an excellent job. My carpets look great and I would hire them again.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Ash Cleaning & Restoration
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.” THank you Ash

Jennifer K.
09/2020
5.0
carpet cleaners, house cleaning
  + 0 more
Amazing service! Scheduling is a breeze and the staff communicates very well. The teams sent out to perform the services were wonderful! They work quickly but VERY detailed! Our house looks and smells amazing! You would not be disappointed with this company!
Description of Work: Move in cleaning and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ash Cleaning & Restoration
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.” Thank you Ash

Daniel r H.
09/2020
5.0
carpet cleaners, house cleaning
  + 0 more
Excellent work! I got my entire deposit back
Description of Work: House and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Ash Cleaning & Restoration
“Thanks so much for sharing your experience with us. We hope to see you again soon.” Ash

Frances & D.
09/2020
5.0
house cleaning
  + -1 more
They were prompt, courteous, and very pleasant, they do a very good job and their office is accommodating, they're always happy to work to fit my schedule I have them for about 18 mos no w and intend to continue.
Description of Work: They did general house cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ash Cleaning & Restoration
“Thank you for your review. We will share this with the store team to let them know how we are doing.” Ash

Jacqueline O.
09/2020
5.0
house cleaning
  + -1 more
They were very nice and I had no issue.
Description of Work: They did housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ash Cleaning & Restoration
Thank you so much for taking the time to leave us a rating.” Ash

Chris S.
09/2020
5.0
carpet cleaners, house cleaning, sewer cleaning
  + 1 more
Ash and his team go above and beyond! You will never need to look for another cleaning company again!
Description of Work: Cleanup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ash Cleaning & Restoration
"Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!" Ash

Nari H.
09/2020
5.0
carpet cleaners, house cleaning, sewer cleaning
  + 1 more
Excellent! They are fast, responsive, and always ready to resolve an issue if one comes up. I am a property manager and I work with them ALL the time.
Description of Work: Water Remediation, Mold Remediation, and House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ash Cleaning & Restoration
"Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!" Ash

Willie P.
06/2017
3.0
carpet cleaners, sewer cleaning, floor cleaning, oriental rug cleaning
  + 2 more
Ash Maid had to return to redo some cleaning of stain areas.
Description of Work: Cleaning and sanitizing basement floor/woodwork wall area, steps and large rug. The area most affected was the laundry room and small portions of the adjacent room.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$680

Alvin L.
05/2017
4.0
carpet cleaners, house cleaning
  + 0 more
Went well - pretty thorough cleaning of all appliances, floors, and surfaces. Steam cleaning of all carpets was quite good. I'd consider hiring them again in the future.
Description of Work: Move out deep cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Jillian G.
04/2017
5.0
carpet cleaners
  + -1 more
They were punctual, professional and the results, effective. You can see, in the before/after photo, how they got the stains out! It took about 24 hours to dry (longer than they predicted).
Description of Work: We needed carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Ash Cleaning & Restoration
We are glad we have been able to achieve customer satisfaction. We thank our customer for taking the time to rate the technician.

Pamela S.
10/2016
5.0
carpet cleaners
  + -1 more
Technician was late, but the company called to report that due to some problems with the machine, he would be late so was fully informed. 'Super Mario' made those carpets look like new. Great job!
Description of Work: Move out carpet cleaning at a Reston condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Ash Cleaning & Restoration
thank you for your business

Susan W.
07/2016
5.0
carpet cleaners
  + -1 more
Couldn't have gone better. They came out to do an estimate the day after I called-- and showed up on time. Very polite and professional. They said they would try to treat the stained areas first and if they didn't come out, they would stop and not charge us (that's because I thought they wouldn't come clean and would probably need replacing). They were available immediately (next day), showed up on time, gave me a carefully itemized bill. The carpets were like new-- even the stained areas.
Description of Work: Carpets cleaned in rental property -- 8 areas, hallways, stairs (included several stained areas in living and dining rooms)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Ash Cleaning & Restoration
thank you for your business

Anne-Marie T.
01/2016
5.0
carpet cleaners, house cleaning
  + 0 more
They came out to clean a large townhome with a lot of square footage of carpet when I moved out. The manager Mo came out to give me an estimate based on a coupon I saw on their website. He was extremely nice, gave me a quote which was much more competitive than other companies, and we set up the appointment. The tech who came out was very friendly and did a great job. They even pre-treated a set of stairs that had seen a lot of traffic over the years - they were really a lost cause but Ash Cleaning tried. My landlords were actually quite impressed and even asked me for the name of the company.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ash Cleaning & Restoration
We sincerely thank our customer for her feed back and rating.

Mark W.
07/2015
4.0
carpet cleaners
  + -1 more
Cleaning was overall successful, only missed a few spots here and there. I'm pretty sure they did not clean my finished basement carpet, but they did clean the bathroom down there. Convenient to use one company to handle both issues, I might go with them again in the future.
Description of Work: Clean House and steam clean carpets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$495

Response from Ash Cleaning & Restoration
We thank our customer for taking the time to give us his feed back and rate his home cleaning teams.

Chrisitne R.
06/2015
5.0
carpet cleaners
  + -1 more
Wonderful Service!!! The contractor was SO nice, and worked hard! I felt bad that my carpets were so bad, but he did a great job!!!!
Description of Work: Clean years of dirt, grime, and crude out if our carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$339

Response from Ash Cleaning & Restoration
We sincerely thank our customer for her feed back and rating our carpet technician. Look forwards to serving her home/carpet cleaning in the near future.

Tong S.
05/2015
5.0
carpet cleaners
  + -1 more
Professional, timely and functional in getting things done.
Description of Work: Cleaned our carpets and some additional wor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ash Cleaning & Restoration
We thank our customer for the feed back and rating. we are glad the carpet technician achieved our customer's satisfaction which is our ultimate goal.

Joel S.
04/2015
5.0
carpet cleaners
  + -1 more
The technician showed up on time, did a quick walkthrough and went right to work. He was friendly and professional, and the carpets looked great when he was done. There was one ink spot that he could not remove, despite a lot of effort, which he stopped and pointed out to me while he was working on it. He seemed knowledgeable about carpets, talking to me about the type of carpet we have and suggestions for keeping it in good shape. The price was as good or better than anything else I found, and the carpets look great. A very good experience.
Description of Work: Carpet cleaning in 8 rooms plus closets, hallways and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Ash Cleaning & Restoration
We thank our customer for the feed back and rating. We are glad the technician achieved our customer's satisfaction which is our ultimate goal.

Caroline B.
03/2015
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
Straight forward job. Went well. Was satisfied with the results.
Description of Work: Steamed cleaned my carpets and rugs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Ash Cleaning & Restoration
We thank our customer for taking the time to give us her feed back. Look forwards to serving her home and carpet cleaning need in the future.

Thomas F.
03/2015
5.0
house cleaning
  + -1 more
Wonderful-timely thorough and pleasant.
Description of Work: cleaned bsment. kitchen, living/dining room, bedroom & 2 bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ash Cleaning & Restoration
We thank our customer for taking the time to give us his feed back and rate the team.

David B.
03/2015
4.0
carpet cleaners
  + -1 more
[pk[ i was not at the house (rental) when the service was performed but they arrived on time and completed the job in a professional manner. i also did not see the work personally, but only heard through tenant
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ash Cleaning & Restoration
We thank our customer for his feed back and rating of his cleaning crew.

Traci N T.
03/2015
5.0
house cleaning
  + -1 more
The ladies arrived within timeframe, performed services more than expected. Everything was wonderful.
Description of Work: Cleaned bathrooms, kitchen, dusted, straightened, vacuumed carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Ash Cleaning & Restoration
We thank this customer for taking the time to give us a feed back and rate her home cleaning crew. We look forwards to serving her home cleaning need again in the future.

Carol N.
02/2015
5.0
house cleaning
  + -1 more
Both cleaning ladies arrived on time. They were professional and pleasant.
Description of Work: Change beds, cleaned bathrooms, vacuumed, dusted. They included fun touches like decorative fans for tissue rolls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Nan M.
10/2014
5.0
carpet cleaners
  + -1 more
This review process does not cover services that were not performed. Not an accurate survey.
Description of Work: Did not perform any service, we are out of their service area. I gave them a "A" because I had no Not Applicable choice and I would not want to give them a lesser rating.
Rating CategoryRating out of 5
$134

Response from Ash Cleaning & Restoration
Sorry over 50 miles from our service area.

Contact information

6416 Grovedale Dr #300, Alexandria, VA 22310

https://www.ash247.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
House Cleaning,
Upholstery Cleaning,
Sewer Cleaning,
Water & Smoke Damage

FAQ

Ash Cleaning & Restoration is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Ash Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ash Cleaning & Restoration offers free project estimates.
Yes, Ash Cleaning & Restoration offers eco-friendly accreditations.
Yes, Ash Cleaning & Restoration offers a 10% senior discount.
Yes, Ash Cleaning & Restoration offers emergency services.
Yes, Ash Cleaning & Restoration offers warranties.
Ash Cleaning & Restoration offers the following services: Water Damage Assessment Water Extraction – Water Removal Mold Control Content Pack-Out Disinfection & Anti-Microbal Treatment Sanitation & Deodorization Direct Insurance Billing Conducting. Ash Restoration provides the following services: •Water Damage Assessment •Water Extraction – Water Removal •Mold Control •Necessary Structural Repairs •Content Pack-Out •Disinfection & Anti-Microbal Treatment •Sanitation & Deodorization
Ask for Details

Contact information

6416 Grovedale Dr #300, Alexandria, VA 22310

https://www.ash247.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed