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RC Willey

Carpet Sales and Installation, Appliance Sales and Installation, Appliance Repair,

About us

RC Willey is a furniture store, electronics store, appliance store, mattress store and a flooring store with locations in Salt Lake City, Las Vegas, Sacramento, Reno & Boise. We have a massive selection of living room furniture including sofas, sectionals & loveseats. We have tons of bedroom furniture including bedroom sets, bunkbeds, kids bedroom furniture, nightstands and dressers. In our electronics store we sell the newest tvs, 4K televisions, iPads, laptops, headphone and bluetooth speakers from Sony, Bose & Beats. Our appliance selection is massive as well with refrigerators, washers & dryers, cooktops & ranges, dishwashers, vacuums & microwave ovens from brands such as LG, Samsung, GE, Frigidaire and Whirlpool. We have mattresses for every budget and all sizes from twin, full, queen, king and California King mattresses from brands such as Serta, Tempur-Pedic, Beautyrest & Aireloom. We also sell and install flooring including carpet, wood, laminate & tile from Stainmaster, Mohawk, Shaw, and Tuftex. On top of all this we offer a variety of outdoor furniture including patio sets, patio tables and chairs and BBQ grills from Weber and Traeger. RC Willey is your one stop shop for everything home. We have five locations in Utah – Draper, Salt Lake City, Riverdale, Layton and the Orem Mall; two locations in Las Vegas – Henderson and Summerlin; two locations in Sacramento – Rocklin and near Elk Grove (Delta Shores); and locations in Reno and Boise. Consider signing up for RC Willey Blue Rewards . . . only $99 for one year. Benefits include special Rebates, Extended Warranties, Free Delivery for an entire year, free next-day Express Delivery on purchases with a RC Willey Payment Plan on select products, and Special "Member Only" Offers. When it comes to furniture, appliances, electronics, mattresses or flooring, no other store has the quality or vast selection of products offered by RC Willey.

Business highlights

93 years of trusted experience

Services we offer

RC Willey is a retailer of home furniture, electronics, appliances, mattresses and flooring with stores in Utah, Idaho, Nevada and California.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.550 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
20%
3
6%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 26-50 of 50 reviews

R V.
03/2021
4.0
appliance repair, furniture sales
  + 0 more
Good service.
Description of Work: New furnishings

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from RC Willey
[Member Name Removed] Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews@rcwilley.com

Talitha D.
05/2018
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Great! Love R C Willey!
Description of Work: New hardwood floors and carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from RC Willey
[Member Name Removed], Thank you for your review! We appreciate your feedback. I hope you enjoy your new hardwood floors and carpet. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Social Media/Online Reputation Manager RC Willey Corporate Offices reviews at rcwilley.com

Frances G.
03/2017
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from RC Willey
Thank you for your review! We appreciate your feedback. I hope you enjoy your new appliances. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Online Reputation Manager RC Willey Corporate Offices

maxine M.
02/2016
5.0
furniture sales, mattresses
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

Response from RC Willey
Thank you for your review! We appreciate your feedback. I'll make sure to pass your review on to our management. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Online Customer Service Manager RC Willey Corporate Offices web.support@rcwilley.com

Bonnie B.
10/2015
5.0
appliance repair, appliance sales
  + 0 more
unknown
Description of Work: Purchased suite of kitchen appliances. All went well except delivery. The delivery people were horrible - rude and unprofessional. It was too bad because it tainted an otherwise excellent experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$10,000

Response from RC Willey
[Member Name Removed], Thank you for your review! We appreciate your feedback. I'll make sure to pass your review on to our management. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Online Customer Service Manager RC Willey Corporate Offices web.support@rcwilley.com

Darla M.
07/2013
5.0
appliance sales
  + -1 more
They have been very helpful.
Description of Work: I have purchased funtiure, TV's, appliances, a file cabinet from this store. They also deliver the furniture. I am using them now for my new home build.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RC Willey
[member name removed], Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if I can do anything for you and thank you for shopping at RC Willey! Adam Young Online Customer Service Manager RC Willey Corporate Offices web.support@rcwilley.com

Michael H.
02/2013
5.0
carpet installation
  + -1 more
The service was fine.
Description of Work: I purchased the carpet and they arranged for the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RC Willey
[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com

Anthony V.
02/2013
5.0
carpet installation
  + -1 more
The serivce was good.
Description of Work: We purchased carpet and they intalled it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from RC Willey
I'm RC Willey's Online Reputation Manager. Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if you have any questions or concerns and I'd be happy to help. Thank you for shopping at RC Willey! Adam Young Community/Online Reputation Manager RC Willey Corporate Offices adam.young@rcwilley.com

Lisa F.
08/2012
5.0
furniture sales, mattresses, appliance sales
  + 1 more
see above
Description of Work: We moved to UT nearly 3 years ago and needed to furnish a few rooms. We hasd heard of RC Willey and checked them out. We have been back several times since. They have the best selection around here and I always frind something. The sales people are always nice and helpful. I know sometimes there might be a few too many asking you if you need help - but hello? That is thier job! Anyway we have purchased dining room set, couch, 2 recliners, king bed, a bedroom set, refridgerator & a grill. The delivery service has always been first rate!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from RC Willey
[Member Name Removed], Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if I can do anything for you and thank you for shopping at RC Willey! Adam Young Online Customer Service Manager RC Willey Corporate Offices web.support@rcwilley.com

Leo B.
07/2012
5.0
appliance sales
  + -1 more
We would use them again.
Description of Work: We purchased a refrigerator from RC Willey.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from RC Willey
[Member Name Removed], Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if I can do anything for you and thank you for shopping at RC Willey! Adam Young Online Customer Service Manager RC Willey Corporate Offices [Hyper Link Removed]

KELVIN L.
10/2006
4.0
water heater repair
  + -1 more
So far seems fine.
Description of Work: Fix water heater leak.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$450

MARK L.
06/2006
5.0
carpet installation
  + -1 more
I have used them before, and they always do good work. I've never had a problem with them, so I will continue to use them in the future.
Description of Work: We bought the living room carpet from them, and they installed it, too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from RC Willey
[Member Name], Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if I can do anything for you and thank you for shopping at RC Willey! Adam Young Online Customer Service Manager RC Willey Corporate Offices web.support@rcwilley.com

06/2006
4.0
hardwood floor
  + -1 more
They put in the wrong flooring but they handled it great and got the right floor in in a timely manor. They cleaned up there mess after the job was done and I was very pleased. I would recommend to family and friends.
Description of Work: R C Willey leveled and put in moisture barrier, and also installed hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$6,500

06/2006
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
I felt this company couldn't give you an exact time to perform the work. They gave you a time slot of 8-4 in the afternoon and they came at 4:30 pm. In terms of punctuality they could have given more of an exact window.
Description of Work: They put a new furnace and water heater in the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

06/2006
4.0
carpet installation
  + -1 more
This company has a large variety of flooring. It's good quality flooring, too. They installed it good, and they also cleaned up after themselves. The carpets look great.
Description of Work: They installed carpet in several rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from RC Willey
[Member name removed], Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if I can do anything for you and thank you for shopping at RC Willey! Adam Young Online Customer Service Manager RC Willey Corporate Offices web.support@rcwilley.com

TRICIA S.
06/2006
5.0
carpet installation
  + -1 more
We have hired R.C. Willey to complete the installation of carpet the condo renovations we are completing. They are very competitive with their prices but their quality of product is unsurpassed.
Description of Work: Carpet install and purchase of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

JOHN G.
06/2006
2.0
carpet installation
  + -1 more
Our experience with this company was average to poor. We requested certain installers based on recommendations and we did not get them. The installers that came made many visible seems while installing our carpet.
Description of Work: We had our living room and dining room recarpeted. It was 1100 square feet.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$7,000

06/2006
4.0
appliance repair
  + -1 more
The installers were clean and looked professional. They came out on time with the new dishwasher and were very polite and friendly. I would recommend them to friends and will be having the same person come out and do any future work for me again.
Description of Work: They delivered the dishwasher. Then they took the old one away for me. They tested the new one to make sure it was working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from RC Willey
[Member name removed], Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if I can do anything for you and thank you for shopping at RC Willey! Adam Young Online Customer Service Manager RC Willey Corporate Offices web.support@rcwilley.com

SHARON D.
06/2006
5.0
carpet installation
  + -1 more
We really like their promptness. We hired this company another time to deliver furniture for us, and they scratched the furniture. They immediately bought us new furniture. They try very hard to satisfy their customers.
Description of Work: They removed the existing carpet and replaced it with new carpet. The $1200 cost includes everything (carpet, materials, and labor).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from RC Willey
[member name removed], Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if I can do anything for you and thank you for shopping at RC Willey! Adam Young Online Customer Service Manager RC Willey Corporate Offices [removed hyperlink]

06/2006
5.0
ceramic tile
  + -1 more
I'VE DEALT WITH RC WILLEY FOR 25 YEARS AND HAVE ALWAYS HAD A WONDERFUL EXPERIENCE. THE CUSTOMER SERVICE WAS HELPFUL. THEY KNOW THEIR PRODUCT AND HAVE AN EXCELLENT SELECTION. PRICES ARE VERY GOOD.
Description of Work: I HAD THEM PULL UP OLD FLOOR AND INSTALL NEW CERAMIC TILE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

DENNIS R.
06/2006
5.0
carpet installation
  + -1 more
This is the first company that I have ever had that cleaned up after themselves. They did a wonderful job on everything. The pricing was even better that what I was told.
Description of Work: They replaced my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from RC Willey
I'm RC Willey's Online Reputation Manager. Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if you have any questions or concerns and I'd be happy to help. Thank you for shopping at RC Willey! Adam Young Community/Online Reputation Manager RC Willey Corporate Offices adam.young@rcwilley.com

06/2006
4.0
carpet cleaners
  + -1 more
The tech was at my house on time, and he was a very nice man. He cleaned two rooms and a hallway. He did a very good job.
Description of Work: He shampooed my carpets.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

06/2006
5.0
carpet installation
  + -1 more
They were excellent. I was originally unhappy with the seam. When I called, they came right out and fixed it. I didn't have to argue. They were very concerned to make sure I was satisfied. I am very pleased with their service.
Description of Work: They did a total replacement of carpet upstairs, which was about 2000 sq. ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

06/2006
5.0
carpet installation
  + -1 more
The company was very nice. They laid all the carpet without any problems. They were always on time, and I never had to call to check on them. The work was done to my satisfaction.
Description of Work: I had carpet laid in three rooms in my home. We had a flood in our home and had to replace all of the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from RC Willey
[member name removed], Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if I can do anything for you and thank you for shopping at RC Willey! Adam Young Online Customer Service Manager RC Willey Corporate Offices [hyperlink removed]

06/2006
5.0
carpet installation
  + -1 more
I thought they did a great job. They were very clean and were prompt about the installation. I didn't have any problems, and the carpet looks great!
Description of Work: I bought the carpet from them and they installed it for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from RC Willey
[member name removed], Thank you for your review! We appreciate your feedback. I have passed it on to our management as well. Let me know if I can do anything for you and thank you for shopping at RC Willey! Adam Young Online Customer Service Manager RC Willey Corporate Offices [hyperlink removed]
    • 1
    • 2(current)


Service hours

Sunday:
Closed
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM

Licensing

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Appliance Sales and Installation,
Appliance Repair,
Furniture - Sales,
Mattresses,
Water Heaters,
Hardwood Flooring Sales and Installation,
Carpet Cleaning,
Heating and Air Conditioning,
Hauling,
Flooring Sales and Installation,
Ceramic Tile

FAQ

RC Willey is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 7:00 PM

Tuesday: 10:00 AM - 7:00 PM

Wednesday: 10:00 AM - 7:00 PM

Thursday: 10:00 AM - 7:00 PM

Friday: 10:00 AM - 7:00 PM

Saturday: 10:00 AM - 7:00 PM

RC Willey accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, RC Willey does not offer free project estimates.
No, RC Willey does not offer eco-friendly accreditations.
No, RC Willey does not offer a senior discount.
No, RC Willey does not offer emergency services.
Yes, RC Willey offers warranties.
RC Willey offers the following services: RC Willey is a retailer of home furniture, electronics, appliances, mattresses and flooring with stores in Utah, Idaho, Nevada and California.

Service hours

Sunday:
Closed
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 7:00 PM