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Plumbing Plus

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a locally owned and operated plumbing company located in the Sugar House area of Salt Lake City, Utah. This location makes it easy for us to provide services for many cities in the Greater Salt Lake Area. Our general area of service covers any area between Tooele and Park City; from Bountiful to Draper. We operate with the highest standards of integrity. We are licensed, bonded, and insured. Our plumbers are qualified and experienced. Plumbing Plus also has great reviews on Angie's List, an online listing service where member consumers can rate and reviews contractors and other service companies.

Business highlights

41 years of trusted experience

Services we offer

Plumbing interior repairs, kitchen & bath remodels, high end new construction, radiant heat, residential boiler install & repairs, drain cleaning, sewer videoing, sewer laterals, water main repairs & replacements, excavation, swamp coolers, sprinkler repairs, underground boring equipment. Water heaters.

Services we don't offer

Heating & air, commercial boiler repairs & replacements.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8420 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 420 reviews

Betty S.
08/2017
5.0
plumbing
  + -1 more
They were great to work with and I have used them before. They are reliable.
Description of Work: Plumbing Services--replaced a sink faucet and disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Allison J.
07/2017
4.0
irrigation systems, plumbing
  + 0 more
It went okay. They had quoted me a price for the stop waste valve, but not for the other work so when I got the bill it was higher than I had expected. They were on-time and overall did good work, but when they came to replace the stop waste I didn't even talk to the technician. He showed up and did the work, but I would have appreciated knowing he was there.
Description of Work: I was having issues with the water pressure in one of my bathrooms. They also replaced the stop waste valve.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Kathleen M.
07/2017
5.0
plumbing, drain cleaning
  + 0 more
Excellently. Fast, and he didn't leave a mess. Plumbing Plus is now in my phone "contacts."
Description of Work: A drain line was routed (not the main line).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Thomas W.
07/2017
5.0
plumbing
  + -1 more
Fabulously well. I called about 9AM, they showed up at 10:30 AM (exactly as promised) and took care of the problem perfectly. I will definitely hire these guys the next time I need a plumber.
Description of Work: I had a hose bib fail which caused a major leak in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Karen L.
06/2017
5.0
plumbing, drain cleaning
  + 0 more
The experience has been really good. I would give them an "A" on everything.
Description of Work: They replaced the ring under the toilet and cleaned out a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Elizabeth H.
06/2017
5.0
plumbing
  + -1 more
They had to reschedule to a later date from their original service date, but after that everything went smoothly. They completed the work quickly and the cost seemed reasonable.
Description of Work: They replaced two sections of pipe (that go to two different outdoor hose bibs) that had damage from improper winterization.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Lisa U.
05/2017
5.0
plumbing
  + -1 more
I have used Plumbing Plus several times and am always happy with their service. It pleases me to support a small local business that just gets the work done instead of pushing maintenance contracts and mission statements etc. The large "chain operations" are remarkably annoying these days. I strongly recommend Plumbing Plus!
Description of Work: Replacing a utility sink in our basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve A.
04/2017
1.0
plumbing
  + -1 more
About 4 months after installing this plumbing, I went out for the day to run some errands. When I came home, my home had been flooding for upwards of 6 hours. I contacted Plumbing Plus and had Renee come out to assess the damage. Originally they said they would make us whole again and not to worry about it. Renee insisted that they take the broken valve with them and said the manufacturer of the valve had to pay for it. Shortly after we received word that they will not cover a single repair from the flood. We asked if they would pay for half of $15k that we have forked out for the repairs, Plumbing Plus denied this as well. Eventually they cut off communications between us and no longer return my calls. I am now left with roughly $29k+ of repairs on areas of the house that were recently remodeled right before Plumbing Plus came out. One of the toilets they installed now continuously runs, yet Plumbing Plus denied being at fault here as well. The company has left me with thousands and thousands of dollars in damage. The way the treated me throughout this process was ridiculous! I have been nothing but professional with them over the phone, yet they are treating me like crap. I now have to pay a new plumber and remodeling company to fix all of the damaged property.
Description of Work: Plumbing Plus came in and did a lot of plumbing work for me including installing a pump to flow hot water quicker to the upstairs bathroom. This pump attached to a plastic valve under the sink.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Plumbing Plus
We installed a new water heater and a recirc system with a fitting under the master bath sink on 11-06-15. The cost for this job was 2,025.00. We received a call August 2016 that the hot water was not reaching the upper floor bath. We dispatched our tech that installed said device and discovered the fitting under the master bath sink had failed. We installed a new fitting. The member had a Dr appointment and left our tech to finish the job. All was well when we left, approximately an hour after we left the member arrived home to find a leak and called into us. We advised him to shut the water off under that sink until we could get our tech back. We arrived back to the members house within a half hour. In the meantime the office spoke with the member and sent the operations manager to his home to access the damage and take pictures etc Upon arrival, we discovered the leak ran from the upper floor down into the dining and kitchen area. No attempt was made to start cleaning the water up as of yet. The countertops was stacked full of papers and other devices etc. Should an attempt to clear the area so water could be cleaned up quickly the water damage would have been very minimal however the owner choose to wait for the disaster cleanup company which arrived approximately 3 hours after the leak was discovered. We found the fitting we installed was defective which caused the leak. The member was in agreeance with us in regards to the bad fitting. The member mentioned to us at this time he has decided it was time to remodel his master bath and wanted tile all the way into the master bedroom. Our Operations Manager mentioned to him he was welcome to do as he wished however the cost over and above what our insurance would cover would be on him. At this time we advised him to call his insurance and we called our insurance to start the claim process. The claim is still under investigation to determine if the manufacture would be held accountable or if our insurance would reimburse his insurance claims. The member called into our office asking us to pay for a new kitchen farmhouse sink, faucet and other items that were not ruined by the water damage. He told us he decided to remodel his whole kitchen since there was some minor items that were damaged. The member asked us for 9,000.00 over and above what the insurance agreed to pay for the remodel work that was not affected by the water damage. We declined as it still has not been determined fault. The work he was going to do had nothing to do with the damage. Our insurance adjuster took over from here and advised us not to return to this client'[Member Information Removed] house until the claims have been settled. Plumbing Plus took all the right steps and have left it up to the insurance companies to handle. We do stand behind our work, we do take care of our clients and we do listen in times of need. This claim is more difficult based on 3 parties involved and insurance companies rules. If the client wanted a full kitchen remodel that'[Member Information Removed] up to him, the damage in the kitchen was minimal along a back-splash area. We did not ruin the kitchen sink, the faucet, the cabinets nor the counter-top. Full documentation and pictures are on file for the insurance claim. We are very sorry for the damage, hassle and the client being put out as they have been but feel under the circumstances the client was asking for more than what should have been expected and what the insurance companies felt necessary. Plumbing Plus ALWAYS takes their responsibilities seriously and feel as if we have done all that should have been done. No company would cover costs in this situation over and above the damaged areas.

Betty S.
04/2017
5.0
plumbing
  + -1 more
it went well, i would use them in a heartbeat. Great to work with, and got the faucet i wanted even tough it was a special order, and they fixed the disposal.
Description of Work: replace sink faucet and disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

H H.
03/2017
5.0
plumbing
  + -1 more
Plumbing Plus was extremely responsive, less expensive than other plumbers we contacted, punctual, and didn't try to up-sell us on services that could be done, but weren't necessary. We appreciated their honesty immensely.
Description of Work: General plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg G.
03/2017
5.0
plumbing
  + -1 more
Great. The gentleman came out right in time. Soldered the cracked valve body and replaced the valve assembly. Works perfectly!
Description of Work: Leaking shower valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

jeffrey T.
03/2017
5.0
irrigation systems
  + -1 more
They provided prompt service along with great pricing. They are very responsive and do great work.
Description of Work: They replaced a valve on my sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig H.
02/2017
5.0
appliance repair, heating & air conditioning/hvac, plumbing
  + 1 more
Fixed it but had to come back and reseal.
Description of Work: Work on boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369

Nathaniel W.
12/2016
1.0
plumbing, drain cleaning
  + 0 more
We chose Plumbing Plus based on excellent reviews on Angie's List so we were surprised when our experience was the exact opposite. The negative experience started off immediately upon arrival. I had scheduled an appointment for service between 4-6pm because I was working overnight shifts and knew I would be sleeping during the day. The plumber showed up many hours early around noon and without calling ahead. I was woken up to pounding on the door after working a long night shift. Without even a "hello" the plumber marched inside and the only comment he ever made during his brief 3 minute stay at our house was "where's this drain?" To his credit, he did unclog the drain with impressive efficiency, but then proceeded to abruptly walk out and drive off without letting us know he was finished with his work or that he was leaving. He completely neglected the second portion of our work request which was to fix a leaking faucet (I ended up doing this myself a few days later.) I got a bill in the mail for $150, which I worked out to be $3000/hr. I called and asked if that amount was a bit excessive for the poor service that was provided and I was told that I would be given a call back with a more reasonable price. A few days went by and I never received any call back or any kind of apology so I ended up grudgingly paying the bill. Perhaps this was just a fluke since so many other reviews seemed positive, but I will certainly not use this plumbing company again and would not recommend it to others.
Description of Work: Clogged drain and leaking faucet

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$150

Response from Plumbing Plus
(Member name removed) we are sadden about this post and your poor experience with us. I would like to mention I show we billed the 125.00 for the drain work we did not 300.00. I don't recall getting a message from you or would have immediately returned your call. We do not like when we have unhappy customers and strive hard to make sure this situation does not occur. Why my tech arrived so early I will need to talk to him about this. We are normally very good about our schedules and calling ahead if we are running early ( or late) As our other reviews show we do normally provide above exceptional customer service but somehow we failed you. I reviewed my notes from the call and did not see any mention about another issue except for the clogged bathroom sink. My drain cleaning guy does not do repairs so I would have had to schedule a journeyman plumber to do any other type of repair if it was not a drain issue we missed. I am normally very upfront on costs prior to sending someone out and you should have been given a quote prior to the schedule being confirmed. I know it is too late to try and save this account however we would like to pass along our sincere apologies for the hassles it sounds like we put you through.

Elizabeth G.
12/2016
4.0
plumbing
  + -1 more
They didn't have a camera system on a cable and were not able to find the real cause. They were a good firm but they didn't have the right equipment for the routering part of it. A toilet on the second floor of the house had been blocked and they cleared out the line within the house. They fixed things so that we didn't have a hazardous situation on the second floor but they didn't find what was the ultimate cause in the basement or under the house. I thought the price was reasonable because it took hours to do the work that they did and they were charging me $108 an hour. It was mostly labor. The work that they did was okay but they didn't solve the root cause. I might have had them on different jobs, like kitchen sink parts previously and I thought they were good. I would use them again, it's just that they were a bit short sighted in this case and didn't think outside the box to realize that there was a problem down stream that caused all of the plumbing blockage.
Description of Work: They did help me at the upper parts of the plumbing blockage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$711

Response from Plumbing Plus
Hi, I am just seeing this review. I have looked into what we completed for you and was under the impression all was well after we completed installing the new cleanout and cabled the main line again after the cleanout. If we had more of an issue I could have sent [Member Information Removed] camera guy out to camera but again all seemed well to my knowledge when we left. I am very sorry about the outcome not being what was expected. If we had known we would have jumped through hoops to make sure all was well. As you can see from all of our reviews we strive hard to please the clients and make sure they feel as if they paid for what was needing to be accomplished. If you are still have these issues I would be happy to help figure this out with you. We take these reviews very seriously and will reach out to you and see what if anything can be done to make sure you have everything resolved. Thank You

todd H.
12/2016
4.0
plumbing
  + -1 more
We were happy with the original service performed and the work of the plumber that did our work. We were not happy with trying to set up future work. We asked the company to submit a bid/price for some more re-piping. They came out and looked at the job and promised a price estimate the following week. We never heard from them again. Why would a company waste man hours doing an estimate and then not follow through? Honest mistake? Maybe. I must say they were very expeditious in sending the bill for the completed work! Just another contractor mystery.
Description of Work: New frost free spigot and a shutoff valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$300

Response from Plumbing Plus
[Member Name Removed], we would like to say thank you for the positive part of this review knowing we failed you in the end. I am not sure how or why you never received the promised proposal. Being busy is not a reason to fail when the customer needs our help. We have looked at the job, did not bill the time to look and know that it is possible to do what you need to have done after reviewing the work the 2nd time. You opening the area up more to allow us to see what is going on and should have expected us to follow through with this. As you can see by all of our reviews we pride ourselves in offering excellent customer care. Somehow we lost track of this and for this we are truly sorry. I will send a bid today but understand if you would prefer not to consider us at this time. Please accept our sincere apology. Rene Operations Manager

amy K.
11/2016
5.0
excavators, plumbing, drain pipe
  + 1 more
They are friendly, professional, punctual and honest.
Description of Work: I've used Plumbing Plus for numerous tasks over the years, including: Stop-waste valve replacement (they own a small excavator so they did *all* the work very reasonably) Dishwasher install Leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay L.
10/2016
5.0
water heater repair
  + -1 more
My old 40 gallon water heater was in a very tight space. Apparently the newer water heaters have a much larger diameter and I was concerned that I might have to drop to a 30 gallon. Plumbing Plus had the foresight to purchase a supply of the "older" size WHs so I was able to have a 40 gallon WH installed. I may have paid more than the average but at least I didn't have to downsize. I believe the office staff worked really hard to find a WH that would fit. The installer was great.
Description of Work: Water heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,225

Matthew K.
10/2016
5.0
plumbing
  + -1 more
Service was scheduled within 24hrs. Upon arrival they replaced the unit, took about an hour and pricing was fair. Would absolutely use Plumbing Plus again.
Description of Work: Had an issue with a sink garbage disposal that had cracked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike S.
10/2016
5.0
appliance repair
  + -1 more
awesome! I would hire again in a heartbeat!
Description of Work: fixed broken sprinkler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

krish A.
09/2016
5.0
plumbing, drain cleaning
  + 0 more
Called 1st thing Tuesday. Appt scheduled for noon. Came on time, did the job in 1/2hr and charged very reasonable. Can't complaint. Prompt and professional response.
Description of Work: kitchen sink drain clogged and backed up. The suspected blockage was too far down (beyond 5ft).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Calvin W.
07/2016
5.0
plumbing, drain cleaning
  + 0 more
Renee was fabulous working with to schedule service at our duplex. I gave her the tenants contact info and she scheduled with them when to come perform services. Toilet clean-out was great. Would recommend to others.
Description of Work: Clogged toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Issac B.
06/2016
5.0
plumbing
  + -1 more
I called Plumbing Plus for a bid and was called back the next day. I am working on a do it yourself project and came to a point at which I wasn't sure what to do. I figured I was going to have to pay a professional to do a portion of the job. I talked to Paul and he talked me through it at no charge! Great guy. Great company.
Description of Work: Consultation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory H.
04/2016
5.0
plumbing
  + -1 more
Wonderful. Paul inspected my line and was honest in his opinion - nothing needed at this time, no upselling and no BS. When I need any work done in the future I am coming back to this company.
Description of Work: Analysis of old sewer line

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David L.
02/2016
5.0
plumbing
  + -1 more
Called Plumbing Plus after another plumber quoted me $675 to replace a broken pressure regulator valve. Plus quoted me $250-$300 unless there was an unusual problem. I scheduled the appoint for two days later. They called 30 minutes before coming and where right on the scheduled time. Technician was friendly and went right to work - took just over an hour. Charge was $275, right where they told me. I would definitely use them again.
Description of Work: Replaced broken pressure regulator valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Contact information

2021 S 1100 E, Salt Lake City, UT 84106

http://www.plumbingplusutah.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
357375-5501
Trade License Locale
Utah
Trade License Authority
Utah: General
Trade License Expiration
11/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Lawn Irrigation,
Excavating,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Drain Pipe Installation,
General Remodeling,
Natural Gas Lines,
Heating and Air Conditioning

FAQ

Plumbing Plus is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Plumbing Plus accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Plumbing Plus offers free project estimates.
Yes, Plumbing Plus offers eco-friendly accreditations.
Yes, Plumbing Plus offers a 5% senior discount.
No, Plumbing Plus does not offer emergency services.
Yes, Plumbing Plus offers warranties.
Plumbing Plus offers the following services: Plumbing interior repairs, kitchen & bath remodels, high end new construction, radiant heat, residential boiler install & repairs, drain cleaning, sewer videoing, sewer laterals, water main repairs & replacements, excavation, swamp coolers, sprinkler repairs, underground boring equipment. Water heaters.
Heating & air, commercial boiler repairs & replacements.

Contact information

2021 S 1100 E, Salt Lake City, UT 84106

http://www.plumbingplusutah.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed