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Plumbing Plus

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a locally owned and operated plumbing company located in the Sugar House area of Salt Lake City, Utah. This location makes it easy for us to provide services for many cities in the Greater Salt Lake Area. Our general area of service covers any area between Tooele and Park City; from Bountiful to Draper. We operate with the highest standards of integrity. We are licensed, bonded, and insured. Our plumbers are qualified and experienced. Plumbing Plus also has great reviews on Angie's List, an online listing service where member consumers can rate and reviews contractors and other service companies.

Business highlights

42 years of trusted experience

Services we offer

Plumbing interior repairs, kitchen & bath remodels, high end new construction, radiant heat, residential boiler install & repairs, drain cleaning, sewer videoing, sewer laterals, water main repairs & replacements, excavation, swamp coolers, sprinkler repairs, underground boring equipment. Water heaters.

Services we don't offer

Heating & air, commercial boiler repairs & replacements.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8420 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 420 reviews

jan B.
07/2013
5.0
plumbing, water heater repair
  + 0 more
It went great. I will definitely use this provider again.
Description of Work: Repair a broken water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Nick C.
07/2013
3.0
plumbing, water heater repair
  + 0 more
Called over a week ago for service. Paul called back next day to get some more info on current water heater model. Said it would take a day or two to track down replacement. Didn't call back for over a week. When I tried calling office line was busy (tried twice). HIs administrator did call today. Said they had misplaced my phone number. Quote was $1900 to replace the water heater -- which was higher than other quotes. I found a different plumber from Angie's List with next day service at a cheaper price.
Description of Work: Replacement of Water Heater (Induction Type)

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$1,900

Response from Plumbing Plus
When we transferred your information into our journal we keep we failed to put the number down in the book and threw the scratch paper away. We were overwhelmed that week and sorry we did not respond quicker then we did. I called to let you know we lost track over the holiday and to make sure you were taken care of only after doing a internet search to find a good number. The main reason why I tried hard to find you was to make sure you did get the water heater done and to offer our apologizes for not getting back to you sooner. Please see ALL of our other reviews to understand we normally don't have this happen and again we are sorry but it sounds like it was in your favor since you found someone to do the job a little less expensive then what we could have done it for. Again please read OUR OTHER TERRIFIC REVIEWS to see what kind of a company we are and how hard we try to do a great job and offering a good service at a fair price. No service related company is 100% fail proof but we strive to be as close to that as possible and I think our ratings says all of that and more.

Wendy C R.
06/2013
3.0
irrigation systems
  + -1 more
I was told they would call the morning of the appointment to confirm time. They called with a time of between 11:00am and 1:00pm. They called again at 11:00am to say they would not be coming until 2:00pm or after. Left to run an errand and they showed up while not home. It was frustrating to loose most of my day off waiting and did not like them coming when I was not home.
Description of Work: Repaired broken sprinkler line

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$180

Response from Plumbing Plus
Dear Member, We can not control how long some jobs take and when a job is scheduled in the middle of the day its always a risk that we might be running behind schedule. We did call and let you know that was the case and sorry you wasted your day waiting for us but unlike the utility company's we try to give a 2 hour window instead of a 4 hour window which at times creates issues but we respect our clients time and do everything possible to accommodate that schedule. I am sorry we arrived while you were not home and normally our men call a client when they are on the way. If this did not happen then we had a communication error between the office, you and the technician and again for this we apologize but again when running late that means the jobs after you are also being pushed back and we try hard to accomplish each job schedule for any said day. It saddens us when we get a review such as this as we strive hard to offer great customer service as all of the other reviews show. In our business customer service, doing a fantastic job and be fair priced is our #1 priority. Our sincere apologies for your day be taken waiting for us to help you with your issues but again look at all of our reviews to get a true picture of the care we take with each and every one of our clients.

Anita B W.
06/2013
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
The tech was on time and knew exactly what to do. Tried a quicker easier fix, when that didn't work went one level down and got right to the problem. 100 year old home has many challenges but tech knew how to fix and was great to explain what he was doing.
Description of Work: Unplugged main drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Linda L.
06/2013
5.0
plumbing
  + -1 more
Very well. See above.
Description of Work: It is Sunday, Father's Day and Paul answered the phone promptly. He cannot come out today, but was extremely helpful to us. He tried to help my husband resolve the issue by phone. He said he can have someone to our home by 9 a.m. tomorrow if we cannot get it resolved based on the advice he gave us. I would definitely recommend him based on how helpful he was.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian M.
06/2013
5.0
plumbing
  + -1 more
Owner made special effort to schedule before a memorial weekend. Workers were efficient and friendly owner called to assure work was done to my satisfaction. Workers knew what they were doing and did excellent efficient work. I appreciated the hand digging that saved cement and landscaping. Honored the Angie's list discount even though the wording in the ad should have stipulated it didn't apply to bid jobs. Honest, customer oriented and hard working. They are great. Will definitely use them again. Hopefully, not for a main line again.
Description of Work: Replaced main plumbing supply line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Sean C.
06/2013
5.0
plumbing
  + -1 more
They did a great job. Service was prompt and professional, and the price was fair. They were able to fit us in on short notice. We would definitely use them again!
Description of Work: Installed new water line for fridge, and removed old copper tubing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Steve G.
06/2013
5.0
plumbing
  + -1 more
I wasn't home at the time but my wife was. It was a full days job for 2 workers. They only had one question which was quickly resolved. When I got home everything looked good and everything works well.
Description of Work: Lots of little jobs, Replace two outside hose bibs, Replace the Valves on the Tub/Shower and the other Shower. Replace the main valve coming into the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,650

Response from Plumbing Plus
We are very confused by this post since all seems to have gone well, the grading a great, the comments are good but he claims he would not hire us again. We will check in with this member and see if this was an error on posting or if in fact he was not 100% satisfied. We strive hard to make sure all of our customers are happy with the work done and want to make sure they will call us again. Thanks for the great post, the perfect grading and hopefully this was just an posting error and hiring again.

Stephen B.
06/2013
5.0
plumbing
  + -1 more
I had them do a bid via email using just pictures of my home and they provided an estimate. On the day they were supposed to work the serviceman was scheduled to come at 8AM and they came at 7:55AM which was just fantastic! He came in and realized that there was a much better way to do the gas line than what was originally thought which was using the flex pipe. The pipe cost substantially more than the black pipe but was far less labor so they agreed to do it for the original price. I asked for the Angie's list discount but what the discount doesn't say is it doesn't apply to bids but they discounted it anyways just to keep to their word! Really great guys, would happily hire them again!
Description of Work: They ran a gas line for my new gas cooktop through the attic and down through the wall to the connection point.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$477.93

George Z.
06/2013
5.0
plumbing
  + -1 more
Amazing service! He was always pleasant and friendly. He was very knowledgeable about the job. Both times we had him come out we had him tack on an extra task at the end of the job we called him for, and he was always willing to take a look and fix it if he could. He was very cost conscious. He offered to go buy us a screw for a shower handle, but said that it was about a 20 cent screw, and gave us the option of having him do it or letting us get the screw and put it in ourselves. He told us exactly where to get the screw and was extremely helpful so that we were able to fix the handle ourselves (we are not handy people). All of the jobs we had him do were very reasonably priced. He worked hard from beginning to end, was very professional, and skilled. He cleaned up after himself after every job. He was great at communicating. I can?t find a single thing wrong with his service!! Highly recommended!!!
Description of Work: He (Jeremy) fixed a toilet that was improperly installed (Toto toilet missing a rubber ring) and switched the hot and cold in the sink and shower (they had been improperly installed by the previous owner). We liked him so much that we had him come back for a big job. He located a pipe leak between our kitchen and the basement ceiling below the kitchen. To do this, he had to cut the dry wall ceiling (it was ruined anyway) and the kitchen cabinent under the sink. Twice during these repairs he had to leave to get parts and returned promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

joanie P.
06/2013
5.0
drain cleaning, plumbing
  + 0 more
It was so quick and easy, there are really no details.
Description of Work: Unclogged a shower drain that had been clogged on and off for a couple of years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Angela W.
05/2013
5.0
plumbing
  + -1 more
Plumbing Plus has been doing the plumbing repairs on our home for 30 years. There have been a few times when we have tried another plumber and were sorely disappointed. The repair mentioned above was for replacing our water line from the water meter to the house. Because our home is almost 100 years old there were some issues that may not normally been encounters. The took care of all issues with ease and were very respectful that they were in our home. Since the last big repair they have been back to do more small repairs. I will always use Plumbing Plus in the future.
Description of Work: Replaced water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Judy S.
05/2013
5.0
plumbing
  + -1 more
Rene was very helpful in providing specifics about costs, expecially since I was talking about property outside of Salt Lake City. She explained things I could do to try to fix the situation without incurring expense. I appreciated her being willing to do this even if it meant I would not need one of their plumbers to do the work. I was able to resolve my problems using her suggestions. Thanks, Rene!
Description of Work: I called and talked to Rene about some plumbing problems.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

mark N.
05/2013
5.0
plumbing
  + -1 more
They were excellent. Their plumber, Eric, was very thorough, very professional, and very patient trying to find everything that you needed.
Description of Work: I used Plumbing Plus for plumbing services. They did some leaks in the wall and they also did all over plumbing check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Karin D.
05/2013
5.0
plumbing
  + -1 more
I called, they answered. They gave me an exact quote over the phone. They arrived on time, and did the work correctly. The price was very reasonable.
Description of Work: This was probably the most pleasant plumbing experience I have ever had. The plumber was very prompt, courteous and did an excellent job!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Jeff R.
05/2013
5.0
irrigation systems
  + -1 more
I had a broken sprinkler pipe. Plumbing Plus was able to come out the next day. They showed up on time and did an excellent job.
Description of Work: Repair of cracked PVC pipe for sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Pam G.
05/2013
4.0
gas leak repair
  + -1 more
The plumber took the time to fix the problem and went over and above to give good service. After hearing symtoms, and asking questions the plumber climbed on top of my roof to clear a stoppage that was causing us to smell sewer gases. apparently the sewer vent was clogged, he got a very long sewer pipe and cleared the vent from the roof. in the rain..this was very impressive..
Description of Work: smelling sewer gas, coming up through our bathtub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$159

Lori H.
04/2013
5.0
plumbing
  + -1 more
Excellent Excellent Excellent *See above
Description of Work: We had a main valve leak. The plumbers gave a reasonable estimate and were very timely in doing the repair. The service men were polite and friendly while at our house. A huge hole had to be dug up. Once they were finished, the yard was clean and tidy. Once we turned on the water and sprinklers ran for a week, water came up through. We called and they came out to look, reassuring us that it was normal happening. There was no charge for the follow up visity. I would highly recommend calling Plumbing Plus. We have a pipe in our basement that needs attention. We will be calling them, and only them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Curtis H.
04/2013
5.0
plumbing, water heater repair
  + 0 more
Everything from start to finish was first class. Great experience!!!
Description of Work: Replace water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

J G.
04/2013
5.0
plumbing
  + -1 more
Showed up promptly, were clean and polite
Description of Work: Replaced a drain in the bathtub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cherie H.
04/2013
5.0
plumbing
  + -1 more
The technician arrived about 90 minutes past his estimated window, but he was extremely courteous, professional, and helpful. As we couldn't replicate the leak from yesterday and he didn't provide any service, he waived the fee and said he'd add it to the repair ticket if end up needing work done. I will certainly be calling them again!
Description of Work: The plumber came out to look at a sink disposal that was leaking yesterday. Since calling, the disposal hasn't leaked so the technician suggested keeping a close eye on it and calling back if the leak becomes steady or worse.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

SCOTT W.
04/2013
2.0
plumbing
  + -1 more
I called Plumbing Plus to open a clogged ABS kitchen drain in a rental house. I had already tried chemicals, a snake, and a pressure cannister. They sent someone right up on a frigid Saturday afternoon in January, but when he arrived he appeared hungover. He repeated everything I had already tried, again with no success. He then concluded that the drain pipe was frozen and said he didn't have the equipment to thaw it out but charged me anyway. I asked Plumbing Plus to waive the charge since they hadn't solved my problem but they refused. The next day I had to call Roto-Rooter and they sent a very professional plumber who used a hot water pressure sprayer which took about 40 minutes to open the pipe. Roto-Rooter charged me twice as much as Plumbing Plus but he said that if they don't solve the problem they don't charge you.
Description of Work: Opening a clogged ABS kitchen drain.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$150

Response from Plumbing Plus
Dear Member, As you can see by all of our other post we truly do care about our customers. Your call was the FIRST of many frozen drain lines we encountered this last winter due to the freezing temps we experienced. When you called on a Saturday we did not have one of our plumbers available so we sent an outside drain cleaning person to attempt to help you. Should the line had been clogged like you thought we would have gotten it cleared. We did charge you 117.53 and not 150.00 since we hired an outside source to attempt to help you however we had no idea at the time that it had been cold enough to cause frozen drains. After reviewing our call logs we do not show you called in to voice your concern about the bill and have no records of the call or I am sure we would have worked with you as our customers concerns are our concerns as well. We had to pay the man for the trip out regardless and feel bad that you did not voice the concerns. Things are not always as they seem and in this case the person we sent to you was not hungover since he does not drink. He suffered a major head trauma accident several years ago which caused him to lose his career as a Rocket engineer and forced him into doing something he could handle with the head injury he has. Had we known the line was frozen or had we seen other frozen drains prior to your call we would have tried a different method or let you know to call someone else. Again mis- communication on your part is contributing to this issue that could have been easily fixed had we had the communication from you prior to paying the $ 117.73. We are truly a customer oriented company that strives to do the best job possible but we are not fail proof. As we stated if you read all of our reviews you will see that we do care and want our customers to be satisfied 100%. Thank you from a business that does care and would have loved to work this out if you had given us the opportunity to do so.

Carvel T.
04/2013
5.0
plumbing, water heater repair
  + 0 more
See above. After the job was done, I remembered that I had forgotten to ask the plumber for the 15% discount on labor offered on Angie's List. When the bill for the full amount arrived today I phoned their office & left a msg. The owner called me within a half hour, & agreed to discount the labor. Everyone we dealt with at Plumbing Plus, and especially the plumber assigned to us, were very thoughtful and professional. He left the work area cleaner than he found it.
Description of Work: Our leaking (20 yrs. old) water heater was replaced the afternoon after I left a msg. w/ their answering service. A set total price was quoted over the phone for either an energy-efficient model (which we ordered) or a standard model. But the energy-efficient heater wouldn't fit. The plumber assigned to us, who had arrived about 1:30 pm, quickly arranged for delivery of the smaller standard model, and had it working by about 5:00 pm. We are very pleased with every aspect of the services we received. I would have rated them "A" for the price, but I don't know whether the price is high or low, because I didn't get other estimates. My wife wanted the old one removed before more water leaked under the basement carpet, so we hurried things up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Scott D.
04/2013
5.0
plumbing, water heater repair
  + 0 more
I don't remember it being a bad experience. I remember him talking about the water heaters. They got it done all in one day and I appreciated that. They took care of it quickly. I haven't had to call them back. I was happy with them and if I needed more work on my water heater, I would go back to them.
Description of Work: Plumbing Plus replaced our water heater.

Rating CategoryRating out of 5
quality
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John R.
04/2013
5.0
plumbing, water heater repair
  + 0 more
I called on a Monday to set up an appointment for later in the week; I was informed that someone would be available that afternoon to come out. The plumber came out around 2:00PM and looked at the problem area and announced the tank was rusting through. Not wanting another A O Smith tank, I asked what was available and the price. They use Rudd tanks as a normal procedure. There were two models and the price for each was quoted, with the more efficient tank costing about $100 more, but offering a $50 rebate. Once I decided on the more efficient tank, another plumber was dispatched to pick up the tank and deliver it to my house; in the meantime, the plumber proceeded to drain the old tank and disconnect it. The old tank was removed in a careful manner -- it was tipped at about a 454 degree angle to get more of the water at the bottom drained out; then, a large plastic bag was placed around the bottom of the tank (to avoid any possible water from gushing out on the stairs or the floor) and the tank removed -- without making a mess. The new tank was promptly delivered and over the next 2-1/2 to 3 hours it was installed. The plumber carefully connected the tank, making the connections to the copper piping, and adjusting the vent so it fit correctly. From his actions, the plumber knew what he was doing and took time to make sure things were done correctly. After testing, he stated the expansion tank was still in good working condition and I decided to forgo the installation of the new expansion tank that came with the water heater. I was billed for the tank about two weeks later. I have NO complaints on the plumber or the Plumbing Plus firm and would use them again.
Description of Work: The call was to determine if the leak in the utility room was due to the water heater or some other condition (water softner or spring run-off coming down through the foundation.) The plumber determined the problem was the A. O. Smith water heater -- he could see on the bottom of the tank where it was rusting away and drippping on the floor. (The tank was 9 years old.) I decided the tank should be replaced before it flooded the basement, including the finished area, with 40 gallons of hot water. The old tank was removed and a new, more effficient, Rudd hot water tank installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$930

Contact information

2021 S 1100 E, Salt Lake City, UT 84106

http://www.plumbingplusutah.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
357375-5501
Trade License Locale
Utah
Trade License Authority
Utah: General
Trade License Expiration
11/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Lawn Irrigation,
Excavating,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Drain Pipe Installation,
General Remodeling,
Natural Gas Lines,
Heating and Air Conditioning

FAQ

Plumbing Plus is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Plumbing Plus accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Plumbing Plus offers free project estimates.
Yes, Plumbing Plus offers eco-friendly accreditations.
Yes, Plumbing Plus offers a 5% senior discount.
No, Plumbing Plus does not offer emergency services.
Yes, Plumbing Plus offers warranties.
Plumbing Plus offers the following services: Plumbing interior repairs, kitchen & bath remodels, high end new construction, radiant heat, residential boiler install & repairs, drain cleaning, sewer videoing, sewer laterals, water main repairs & replacements, excavation, swamp coolers, sprinkler repairs, underground boring equipment. Water heaters.
Heating & air, commercial boiler repairs & replacements.

Contact information

2021 S 1100 E, Salt Lake City, UT 84106

http://www.plumbingplusutah.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed