FORTRESS ROOFING

Description of Work: Roof inspection

Description of Work: Missing shingles replaced

Description of Work: Fortress Roofing just replaced our roof. They did a great job, cleaned up daily and were very professional. I highly recommend them.

Description of Work: They use quality supplies. They are a great company. I've used them for years for roofing.

Description of Work: .

Description of Work: Installed a new roof and rain gutters.

Description of Work: Had leaks coming through the roof of our school that no other roofer could locate. They found that the prior roofers had used the wrong pipe boots for the job since we have a metal roof. They replaced all the boots, found some other leaks, sealed everything and were done in under 2 hours. The young man did in two hours what I paid two other roofers 3x that time and money.

Description of Work: They complete tear down and re roof.

Description of Work: They came over and looked at the project. They told me they would get back to me, but I did not hear from them. I called them back and had to remind him who I was and where I lived. He said he would get back to me with a bid within a week. I never heard from him.

Description of Work: NOTHING

Description of Work: Never bothered to make an apointment

Description of Work: Replace some shingles make repairs.

Description of Work: The bid was written up clearly and on their corporate letter head. The Forman on the job came thru for us with a very short window and hard deadline to complete the job. After the job was done we had a few questions ...they came out a day later and went over our concerns....we will be definitely using them again to roof over the area when we switch out our swamp cooler for A/C next year. We are very happy to have a 50 year roof warranty.

Description of Work: Had a leak that I had several other roofers try and find and fix. They came out. Figured it out. The chimmeny cap. Replaced it and some 2 by 4's in the chimmeny. Problem solved. Trust Rob Fullerton.

Description of Work: I called for an estimate to replace roof on house & carport. Just got voicemail and left a message. When they hadn't called back by the next afternoon I called againg. They set up an appointment and were on time. Did a good inspection, sat in truck and figured out an estimate which they printed out and gave me on the spot. Of the companies I got bids from they were in the middle. Think they would be okay but felt that another company was more helpful and knowledgeable about what I wanted so I went with them.

Description of Work: Had a leak in my roof. I thought it was from another company, who replaced the roof (and went out of business in the recession). I had hired someone in 2011 to come and fix it. No luck. Got hold of these guys, they diganossed the problem (leaky chimmeney cap). I had another Angies list guy who came to the same conclusion. His bid was in 4 didgets. Thiers was 3. Chose Fortran. Not one leak since. Highley recommend for quality, and integrety. Rob Fullerton is a great, trustworthy, individual.

Description of Work: The did a repair job for me. I would use them again. My job was so small that I had to wait a while before they could work me into their schedule.

Description of Work: The owner of Fortress Roofing called personally and apologized that our request for a bid was not forwarded from the person first contacted in the company. He did ask if he could come out and give us a bid but we let him know that we had already contracted with another company. We appreciate the fact that he followed up on my complaint to Angie's List.

Description of Work: I went with the architectural style - Fortress stripped off the old, checked flashing and replaced; added new vents,etc. Outstanding performance

Description of Work: I called and left a voice mail for the work I needed done but never received a returned phone call.

Description of Work: When I first called I left a message. After a couple of rounds of phone tag we were able to talk, gave my address, etc. Then a message was left on my machine stating he was in the general area of my house (stating he had the first 3 digits of my house number but not the last, unreadable or something??) but on my street. He said that he has work booked up through December and wouldn't be able to do my roof until Jan. The problem I had w/this is that he didn't mention this in any of our previous conversations/messages. I had told him that my roof is leaking and that the sooner the better would be best. He never mentioned he was booked out through all of this. Then, when he gets to my circle and sees that it is a small job (townhome), suddenly he's busy. Of course, this is an assumption on my part. Maybe he suddenly got a humongous job that would keep him busy until January. But my "phony excuse alert" went up. I think I am like most folks, tell me the truth (the job is smaller than he wants to spend his time on). Yeah, you run the risk of the customer getting ticked off, but frankly I'm more ticked off that a pretty flimsy excuse would pass as acceptable.

Description of Work: Work was not performed.

Description of Work: They redid the entire roof. Took off two existing layers of shingles and re-shingled. The bid included installing all flashings, but as you'll read below, one of the several problems that we ran into was that they reused the existing "counter flashing" (that's the metal piece that's installed where a wall intersects the roof; improperly installed flashings are the major cause of roof leaks) after wrecking it when they took off the old roof. That created a workmanship issue that snowballed into a major finishing problem as they tried different solutions. They started off on schedule, but the ten day project turned into a 6 week endurance test.

Description of Work: Remove and haul off all original shingles, including multiple layers of wood shakes and asphalt shingles. Remove and dispose of existing gutters. Install new plywood OSB over roofing deck, felt, and shingles along with water shields and attic ventilation. Complete a final cleanup.