AJS Carpet Cleaning provides the best professional cleaning services in Provo, Orem, Salt Lake City, and throughout the state of Utah. Get expert pet stain removal, tile and grout cleaning, and color repair for residences and Class A commercial buildings along the Wasatch front. Hire this cleaning company and you will get superior results. We make stains disappear, and restore the appearance of your furnishings. Our services are backed by a full money back guarantee. You will discover why our truck mounted steam system has been the best solution for spotless carpet cleaning in homes and offices anywhere in Utah, since 2000.
Provider was late but did call. Very courteous and did a great job, carpet looked great and dried quickly
Description of Work: cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$199
Maria K.
09/2013
4.0
carpet cleaners
+ -1 more
We had purchased a big deal for the service, and I am not delighted. He came, he moved the furniture very nicely, cleaned it very nicely, and in a timely manner. One of the things that I had told him in the beginning was that I have a dog, and he wets on the floor, and I told him that I want the smell out of here. So he cleaned the carpet, and the smell didn't go away. I know it can be done, because I have had it done before several times by another cleaner. I hate the smell, and so I called him back. He and his friend came back with a blue light, and I know about the blue light because I worked for the police department once. I knew the dog hadn't wet on the carpet since he cleaned it, otherwise I would have seen it, so what he did, was to go around with the blue light, and say that there was no urine in the carpet. I said that I understood that, and that is not what I was saying but the smell was in the pad. He said that the smell would never come out, which I know is not true. I wasn't pleased. He contacted me pretty quick after I purchased the big deal. He was a really nice, I have had issues with carpet cleaners before, but he was nothing like that, he was very appropriate, he seemed very nice and honest, he came right back, but I think he just didn't get it. The smell was the whole reason for me to get it done, but he just wasn't listening to me when I was telling him what I needed.
Description of Work: We used AJS Carpet Cleaning, Inc.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$149
Paul B.
09/2013
5.0
carpet cleaners
+ -1 more
Great job, great price, well done
Description of Work: Cleaned my carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lavinia P.
09/2013
5.0
carpet cleaners
+ -1 more
I called AJS last minute on a Saturday morning and they were able to help me with my last minute request before my guest arrived on Monday morning. They were on time, prompt and stayed longer than they thought to make sure the quality of work was done. I was impressed and so grateful for their willingness to come last minute to clean a 5 bedroom home, stairs and a family room, plus two large rugs. AJS is very professional, friendly and their costs was very reasonable, even on a Saturday. Thank you AJS!! You guys were awesome!!! I highly recommend them to everyone!!
Description of Work: Clean all my carpets and extra big rugs in the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Patty P.
09/2013
5.0
carpet cleaners
+ -1 more
very nice polite guy. Did the work very quickly and thoroughly.
Description of Work: clean carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Beate E.
09/2013
5.0
carpet cleaners
+ -1 more
after purchasing the deal I was contacted right away and could pick a service date and time that was good for me. On the day the technician was right on time (!) He cleaned the carpets in the rooms I paid for and also my staircase in addition, for which the company charges a very reasonable price. Carpets are clean, even my pet stains were removed. The technician gave those spots extra attention at no extra charge.
Description of Work: clean carpets as agreed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132.5
Taran M.
09/2013
5.0
carpet cleaners
+ -1 more
It was an Angie's List Big Deal that I purchased. It went pretty well. He called to let me know when he was coming. He was very friendly. My carpets turned out nicely. Overall, it was a pretty good experience. I added some square footage so I did pay a little more than the deal price. The price was reasonable.I thought they would vacuum beforehand. I wasn't sure if they would or not. I felt like my carpets needed it and after the shampooing was done, I could tell that it did needed a vacuuming afterwards. Other than that, I thought it was pretty well done.
Description of Work: AJS Carpet Cleaning came out to clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Lance C.
08/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
They were able to work autonomously. They did work in a vacant house. They got in without me being there and cleaned without being supervised. They didn't charge me for anything extra.
Description of Work: Did work covered under $149 for Five Rooms of Carpet Cleaning, Deodorizing, and Stairs Big Deal I had purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul D.
06/2013
5.0
carpet cleaners
+ -1 more
General Cleaning was OK, However: I had to request he put protection under the furniture when he moved it back over the wet carpet and he only did this on the pieces I insisted on Left several areas that were so wet I had to use a fan to dry for two days Requested he treat two areas of spots: Had a rust spot under a caster. He took out 50% and quit. I used resolve to finish the job after he left Had marks from where an area rug had bled a dark color from dye. The dark color is gone, but there is a pink color left and I am now having another carpet cleaner come to remove clean this area. *Update* The owner of the company followed up and notified me that the person doing the job was new and still training. He rectified the issue within two days of talking to me. I would definitely hire Victor again, and he was right on it. He was very apologetic and came out as soon as he could fit me in the schedule.
Description of Work: Cleaned Living Room, hallway and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from AJS Carpet Cleaning Inc
Thank you for taking the time to tell us about the problem with your recent carpet cleaning service. We are committed to providing exceptional service to you. Unfortunately, we fell short of our goal this time. We are glad you brought this matter to our attention so we can get it corrected right away, and we will attempt to do this on our return visit scheduled for Friday afternoon. We are happy for the opportunity to redo the problem areas. If you are not completely satisfied, we would like to know immediately. We truly value you as a client and thank you for taking the time to help us continually improve our service.
Sam W.
06/2013
5.0
carpet cleaners
+ -1 more
They did a good job. They cleaned really well. They were there on time.
Description of Work: I used AJS Carpet Cleaning, Inc. to clean the bedroom and stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jeff P.
05/2013
3.0
carpet cleaners
+ -1 more
The carpet cleaner showed up bye himself so he could not move anything. He did not spray any presoaker on the existing spots. He just used his cleaning equipment on the three rooms and then he left.
Description of Work: He cleaned three rooms of carpet.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$99
Response from AJS Carpet Cleaning Inc
Hi [member name removed], I am very sorry you had an experience like that. This is totally unacceptable, and is not at all typical of the performance of our technicians. Please call me at 801 368-0705, and I will come to your location, and personally re-do the entire job, to your satisfaction, at no cost to you.
Elizabeth & Kent C.
04/2013
5.0
carpet cleaners
+ -1 more
They were wonderful. It was a carpet with horrible messes from a tree dropping problem that was brought in by people's shoes for weeks, there were black stains all over the carpet. I couldn't rate him higher. He did a big living room, a hall, and two flights of stairs. It was extraordinary.
Description of Work: They came and checked my carpet and stairs and in the same day had it cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
SHERI R.
04/2013
5.0
carpet cleaners
+ -1 more
The carpet cleaning tech came back again two days later and redid the spots that were the most worn and had not dryed clean and left a brown haze. Then the next day the owner came by and looked and he came with the tech the next week (3 times total) and they tried new chemicals and found that an acidic process did the best work. My only regret is I didn't have them redo the whole hallway just the one portion. They bent over backwards and came more than 2 times to correct after the carpet dried and didn't come out cleanly. This was better than any previous carpet cleaners have done and the value was great.
Description of Work: I had my carpets cleaned in my kitchen/family room, hallways, a portion of my master bedroom and 14 stairs. This was done with an Angie's list deal and was an excellent buy at 3 rooms or 600 sq.ft. plus stairs were extra.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Scott A.
03/2013
5.0
carpet cleaners
+ -1 more
Came right on time as agreed. Gave an instant quote and performed the cleaning. He knew his stuff. I said there were no pets in the home at all, but he spotted some areas that he said were pet stains. I guess the tenants didn't tell me everything. Friendly and efficient I knew I could trust this man. I didn't stay for the cleaning but asked him to lock up when he was done. When I checked the next day the carpet was perfectly cleaned, the home was locked and secured. The carpets look and smell fresh and new. A perfect job. I don't shop on price alone and I'm guessing his prices are higher than others. When I saw how other carpet cleaners cheat on a YouTube video I decided right then and there that paying the cheapest isn't the way to go. I want the carpets cleaned well, with real soap and chemicals and not just water. I want the germs killed and the carpets fresh and clean. I'm willing to pay top dollar for that and to get the best. AJS Carpet Cleaning IS the best.
Description of Work: Full home carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from AJS Carpet Cleaning Inc
Thank you very much for these comments, [member name removed]. We appreciate this very much. It was a great pleasure to serve you.
John L.
03/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Wes Muhlestein was prompt, courteous, and fast and thorough. My rug looks bright & beautiful and I appreciate it so very much.
Description of Work: Cleaning carpet and upholstery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Vicki L.
02/2013
5.0
carpet cleaners
+ -1 more
Les was very efficient, clean (shoe covers) and very thorough! He went over ares to try to get out the mos stains. Very good job!!
Description of Work: Carpet cleaning in rental condo. Carpet was very dirty, 3 bedrooms, living area and hall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Adele D.
11/2012
4.0
carpet cleaners
+ -1 more
We has an appointment at 12:00 pm, but they were 30 minutes late. We called them and they had not put the appointment in their records. They came within 30 minutes and were finished in about an hour and a half. They told us the carpet would be dry in 4 hours but it took until later the next day to be completely dry and we could bring the furniture back in. We thought they did a good job and glad Angie's List was able to refer them to us. Thanks.
Description of Work: They cleaned the living room and 11 stairs, and the family room and hall area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$130
Marsha F.
07/2012
5.0
carpet cleaners
+ -1 more
We just bought a house and needed the carpets cleaned and dried before we moved in. The catch - we needed the carpets cleaned within two days to fit that schedule. AJS Carpet Cleaning was very responsive, and fit us in the day after we called. They pulled up on on time and got to work right away. They also measured all the carpet areas and gave us a quote beforehand. They charge 22 cents per square foot. The carpets showed the high traffic lanes, and we could distinctly see where the previous owners furniture had been. After he finished, the carpet looked like new.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Patricia H.
04/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They're a family run business and they’re unbelievable. They can make an old couch look new.
Description of Work: I have them come out for my job as a Realtor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
nancy P.
10/2011
1.0
carpet cleaners
+ -1 more
I called them. Then they came and gave me a bid. We then set up a time. They were supposed to be at my house at 10 o’clock and I am still waiting for them. I am not going to have them do it since it’s ridiculous. They are still not here; so I am not going to use them. They quoted me around $400. I am not going to use them in the future at all.
Description of Work: I received an estimate from AJS Carpet Cleaning, Inc. for carpet cleaning about a month ago.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from AJS Carpet Cleaning Inc
Dear Member, We are very grateful that you finally called back and allowed us to apologize sincerely for this incident. We tried many times, unsuccessfully, to contact you and advise you that due to an emergency, we would have to re-schedule that appointment. Thank you for your understanding, and your agreement to re-schedule that appointment for Tuesday, October 25. Please be assured that we will do everything we can to accommodate and please you, including our offer of a significant discount for the inconvenience we caused you.
Amanda D.
10/2011
5.0
carpet cleaners
+ -1 more
I called on Wednesday and was able to schedule an appointment for Thursday evening. On Thursday Victor was running late, but called before our appointment time to let us know when he would be there. He arrived right when he said he would when he called, and quickly got to work. He got out the many spots that had been left by my two small children, and also got rid of all of the darker spots along our baseboards. The carpets look amazing!
Description of Work: Cleaned carpets with focus around baseboards.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Joanie M.
09/2011
4.0
carpet cleaners
+ -1 more
I think they have been sold since the first time I used them. I say this because someone else came out to do the cleaning the last time I used them. The person, who came out, did not do the job as good as the person who had come out earlier. There was a lot of soap left in the carpet. The carpet does look clean, but I know there is soap in it because it crunched under my feet when the job was done. It did seem overly wet; I could feel the soap in it even after it had dried. I do not like the residue left in my carpet. The person, who came out the first time, was much better. He was awesome; he seemed to know a lot about carpets. The last time I used them, I spent $180 on the job. The work on the carpet mats in the car was nice; it came out well. However, he did not do spot cleaning as I did not need it. He was about an hour late; he was not as punctual as I would have liked him to be. He was very clean and neat, though. I do not think I will use this company again.
Description of Work: I have used AJS Carpet Cleaning, Inc. twice. The last time they came out was a month ago. They cleaned my carpet. Also, they cleaned the carpet mats in my car as a promotional offer.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$180
Response from AJS Carpet Cleaning Inc
We are very sorry to learn about your negative experience with this job. Customer satisfaction remains our No. 1 priority, so please contact us to have this job re-done at no cost to you.
Aaron J.
02/2011
5.0
carpet cleaners
+ -1 more
Vincent did an amazing job, was very friendly and professional, and really made our carpets look like new again. We have neighbors he told us he had worked with, and when we mentioned him to them later they started gushing about how great he is and how long they've been having him do their carpets. I highly recommend AJS!
Description of Work: Cleaned carpets in two rooms and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Connie R.
07/2010
5.0
carpet cleaners
+ -1 more
They are very thorough and hard working and I would recommend them to anybody. I would not use anyone else to clean my carpets.
Description of Work: They have cleaned the carpets in my office and in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
AMANDA R.
03/2010
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I'm very picky when it comes to carpet cleaners. I need someone to do a thorough, but proper job. I have several little children and I want them to play and crawl on clean carpets. I also don't want mold from carpets that get too wet from a cleaning. I want someone who protects my walls and baseboards from the hoses. Since I have small children, I need someone reliable and honest so I can plan to take my kids somewhere else while our carpets are being cleaned. I found AJS and I won't use anyone else. I can leave them alone in my house without worry. They protect my walls and baseboards from the hoses rubbing. They are careful with my furniture. They take care of little extras that other companies always ignored. They come when they say they are coming. They do a great job at a terrific price. I've been using them for 4 years and I hope they are in business for a long time!
Description of Work: I use AJS at least twice a year to come clean my carpets and upholstery. I've tried several cleaners over several years before I found AJS. They move light furniture (chairs, end tables, sofa tables, toy boxes, large toys, etc.) and do a thorough job cleaning. The best part is that I trust them in my home. Not only are they scrupulously honest, but they protect and treat my furniture with care.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile
FAQ
AJS Carpet Cleaning Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
AJS Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa