Additional phone - (801) 528-9123. Financing available. Additional contact name - Chad Stephens. Additional DBAs - Chad Stephens Inc.
Comfort Solutions Heating Air Conditioning And Fireplaces.
Description of Work: I have a large list of issues about problems with this company starting with scheduling (not showing up when they said they would) to leaving litter in front of my house, leaving the crawlspace open with the light on, cutting large holes in the wall that I had to end up patching. Almost every interaction with this company was unpleasant and most of the work done was poor. I would not recommend using this company.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
Cynthia S.
03/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Same day appointment. They will work on older furnaces when others will not. Discovered it was a simple fix, a clogged water tube. I do not know how much a drip cap should be, but was charged 85.00 on top of the 79.00 service charge.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
judy B.
03/2015
1.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: they screwed up the furance and ac installed it wrong it took a long time to get it rightthe new furance had water in it so it rusted the pipes were not right it cost over $8000 dollars the furance and ac. they are stupid and not professional
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
James E A.
02/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Installed A New Air conditioner and Furnace. The installation was perfect I will wait until later to see how the equipment & service preforms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
John A.
01/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Furnace diagnostic, replaced smart valve ignitor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$337
Penny R.
10/2014
5.0
air duct cleaning, heating & air conditioning/hvac
 + 0 more
unknown
Description of Work: Cleaned coils on furnace unit. Replace blower wheel. Excellent job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$681
Linda V.
10/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Diagnosed the problem quickly and finished the service quickly. I would recommend them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Phil E.
05/2012
5.0
heating & air conditioning/hvac
 + -1 more
See above.
Description of Work: After the wife spelled out how much more comfortable I would be with air conditioning in the house this summer as opposed to making payments on a new Harley-Davidson I consulted Angie's List for a local contractor that installs ductless A/C systems. Comfort Solutions popped up with good reviews so I gave them a call on a Wednesday and spoke to a helpful gentleman (Josh) who showed up as promised the next day to take measurements and promised to provide an estimate. He called the next day and brought out the contract with a promise to begin work the following week. As promised a uniformed crew of two arrived on Monday about 10 minutes early and began work on the installation of three indoor and three outdoor Mitsubishi ductless air conditioning systems (Mr. Slim). The entire install took three days and could not have been more professional. The main installer (Wayne) was knowlegeable, courteous and extremely skilled as the installation required the placement of three indoor wall units, three outdoor compressors and the electrical circuitry to make it all work. At the end of each day (and these were 9 and 10 hour days) Wayne cleaned up his work areas and took pictures of his progress for review by "his boss". The job was completed Wednesday. Josh called back on Thursday and asked if he could come out and check on the finished product today (Friday). He showed up at the appointed time with a complimentary portable gas grill, to make sure the system worked as promised and answer any questions we had. We liked the option of paying it off in twelve months, interest free. This outfit goes way beyond expectations and deserves the absolute highest ratings Angie allows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,336
Terry S.
12/2010
5.0
heating & air conditioning/hvac
 + -1 more
They did a great job. They were here on time. They actually stayed till about ten o'clock to make sure everything was done. I would recommend them, I think they did a real good job.
Description of Work: I hired this company to install a heating and air unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine T.
10/2009
5.0
heating & air conditioning/hvac
 + -1 more
Comfort Solutions was professional, punctional and not afraid to go the extra mile. Torsten (the sales engineer) went beyond the call of duty and even removed a 30 feet tall tree out of my back yard (in his off-time) to make the ACs space more functional (a tree I needed/wanted removed for years). Torsten also filled out all rebates for me and sent them in, making receiving them a breeze. I cannot recommend Torsten enough. If you need a new AC or furnace, call Comfort Solutions and ask for Torsten. His prices were lower than any other company out there (I had 7 estimates done), and the work flawless. He added an extra vent in the vaulted ceiling of my bedroom to ensure that room would get cooler in the summer time (something that other companies were going to charge me extra for, yet Torsten did automatically to make the system work properly). I was amazed how some of the companies did estimates without doing a heatloss calculation. Torsten came with all the right equipment, did a thorough measurement and installed the system right for my house. I truly cannot recommend them highly enough.
Description of Work: I had a new AC and furnace installed. They removed the old systems and replaced it with a top of the line Trane system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
DAN T.
08/2006
1.0
heating & air conditioning/hvac
 + -1 more
Had two appointments with them. The first appointment they called one hour after the scheduled time to say they had run into bad traffic. The second time they called 20 minutes after they were supposed to be there. This time the excuse was that a meeting did not allow them to arrive on time. Inexcusable! I had to take work off for both appointments. This kind of flakiness really chaps my hide!
Description of Work: They were supposed to come give me an estimate for putting in Central Air. When I spoke with the late estimator he also said that they like to take 1.5 hours to do estimates! Yowch! That is a long time! I have had two others come out and they each took 15 minutes at the most.
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
06/2006
4.0
heating & air conditioning/hvac
 + -1 more
They were referred to me by my father and were very worth it by being on time and very professional. They cleaned up the entire job when completed.
Description of Work: They came into upgrade your furnace and water heater to new standards to get up to code. Green sticker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,780
DAVID B.
06/2006
5.0
heating & air conditioning/hvac
 + -1 more
I feel very positive that they did the best work that I have ever had done in my home. They set me up in a very timely manner. They even did a follow up call.
Description of Work: He inspected my furnace and cleaned it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Fireplaces,
Gas Logs,
Air Duct Cleaning
FAQ
Comfort Solutions is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Comfort Solutions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Comfort Solutions does not offer free project estimates.
No, Comfort Solutions does not offer eco-friendly accreditations.
No, Comfort Solutions does not offer a senior discount.
Yes, Comfort Solutions offers emergency services.
Yes, Comfort Solutions offers warranties.
Comfort Solutions offers the following services: Heating, air conditioning & fireplace.