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Barlow Service Experts

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Barlow Service Experts has been providing expert service to the Salt Lake City community in heating, air conditioning, indoor air quality, and plumbing for 70 years. Our NATE-certified technicians have experience servicing, repairing and installing all brands of furnaces, air conditioners, air handlers, and indoor air quality equipment. We even offer a variety of home energy solutions so you can start saving big on your heating and cooling expenses. Plus, all of our work is backed by our 100% Service Guarantee for 365 days. Call Service Experts in Salt Lake City at 801-871-8425 now to schedule an HVAC repair service, routine maintenance or to request a free estimate.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Heating and Air Conditioner Repairs and Installation on all makes and models Plumbing Services also include: Tankless, Water Heater, Boiler, Softener Repair and Installation on all makes and models

Services we don't offer

We do not service or repair appliances.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6397 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
9%
3
5%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 326-350 of 397 reviews

Aaron C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: MountainWest Service Experts replaced my old AC unit and added a new return to my home. Dennis worked with me to get me the deal that I wanted. The installers were very professional, punctual, and did an excellent job on the installation (as far as I can tell, at least!).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Barlow Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Mountainwest Service Experts and we appreciate your business!

Michael N.
06/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Our AC died and they came to replace a part--within just a few hours of when I called. The technician was professional, quick, respectful of our home, etc. We'll definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Barlow Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and we appreciate your business!

Curt H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Stated that they do not work on dishwashers.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Barlow Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Bob Y.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Check our furnace and air conditioner. This was covered under our maintenance agreement. We renewed the maintenance agreement. Gave recommendations for future replacements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Response from Barlow Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Roy K.
04/2015
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced one of two furnaces with higher efficiency unit, installed central air conditioning and removed existing swamp cooler on roof. Required installation of new coolant piping and 220V power supply through finished basement and attic. Most work completed within a week of sales presentation. Workers were professional and courteous, leaving all work areas complete and clean. One aesthetic issue came up during installation and contractor promptly came up with satisfactory resolution. Also came back to do some finishing touches and extra work items without being asked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from Barlow Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Erin A.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Barlow Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Laurie J.
04/2015
5.0
plumbing
  + -1 more
It was okay, they did a good job.
Description of Work: They fixed a leak in a pipe for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$815

Response from Barlow Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Mark S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The company contacted me the very same day I ordered the service. We quickly determined that the service we needed was not provided and they encouraged us to request a refund. The company was very prompt and professional in helping us sort out the situation.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Barlow Service Experts
Thank you for taking the time to share your review. We appreciate your business and glad we could help out the same day!

Jen A.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced my furnace and changed the filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Barlow Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Jay M.
03/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: they showed up with the wrong model the first day had to reschedule for the following day almost 5 hours to install

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Barlow Service Experts
Thank you for taking the time to share your review.

Richard S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Barlow Service Experts
Thank you for taking the time to share your review. We appreciate your business!

John Martin H.
03/2015
5.0
heating & air conditioning/hvac, plumbing, water softeners
  + 1 more
unknown
Description of Work: Inspected and serviced my water softener. Added the purifier. Tested the water hardness. He also answered questions about my upstairs toilet and tested the water softness. Both areas were soft water. He was very professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$47

Response from Barlow Service Experts
Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

Melody B.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: He networks with other services and sent us Mike the plummer. Mountainwest helped me a lot by phone to help determine what steps I needed to take for a repair. Very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Barlow Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Adrianna D.
02/2015
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Had some problems with my gas fireplace he got it fixed. Still works good. He was helpful also on some questions I had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Barlow Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Robert W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed a winter tune up on our Furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

TIM H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced furnace and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,700

Janice N.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They inspected my furnace. Found that, due to the way it was installed, the heat exchanger was rusted. They were able to show me on a camera the damage. They recommended a new furnace. I got a second opinion and replaced the furnace, but with the second opinion company. They did a good inspection job for the money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

karen R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Janell P.
12/2014
4.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Full replacement of water heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Barlow Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Larry M.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joanne E.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Perfect.
Description of Work: Serviced two furnaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GARLAND M.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced a garbage disposal unit. Install was OK, price was not!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$342

Polly M.
10/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected and serviced furnace. Went well, but serviceman said furnace was starting to rust and develop a crack, probably due to moisture and showed me a picture of the inside where the problem was. I told him it was only 8 yrs old and I would get it checked by the co. that, put it in. He then seemed a little frustrated and kept apologizing for the bad news, which I found odd. When the other co. came they did a complete check of the furnace and could find no problem and that or any other area. Consequently I have lost confidence in Mountainwest.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$49

Jerry M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tune our furnis up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Jill L.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked furnace |No hidden fees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48

Contact information

6867 S 700 W, Midvale, UT 84047

https://www.ThompsonAndSons.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
8114026-5501
Trade License Locale
Utah
Trade License Authority
UT Division of Occupational & Professional Licensing
Trade License Expiration
11/30/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Air Duct Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Gas Logs,
Heating Oil,
Insulation,
Gas Grills,
Dryer Vent Cleaning

FAQ

Barlow Service Experts is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Barlow Service Experts accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Barlow Service Experts does not offer free project estimates.
Yes, Barlow Service Experts offers eco-friendly accreditations.
Yes, Barlow Service Experts offers a 5% senior discount.
Yes, Barlow Service Experts offers emergency services.
Yes, Barlow Service Experts offers warranties.
Barlow Service Experts offers the following services: Residential & Commercial Heating and Air Conditioner Repairs and Installation on all makes and models Plumbing Services also include: Tankless, Water Heater, Boiler, Softener Repair and Installation on all makes and models
We do not service or repair appliances.

Contact information

6867 S 700 W, Midvale, UT 84047

https://www.ThompsonAndSons.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM