On the first visit, while the tests were being run, the guy was on the phone the whole time engaged in a personal argument. On the return visit it was a different technician, and he asked me where the issues were and said that the testing wasn't able to identify where the problem is. He got upset with me because I hadn't followed the first technician around. He got very angry with me and gave me a lot of attitude that I did not deserve. Both technicians lacked professionalism and did not do a good job at their customer service. I had to ask the second technician to leave.
Description of Work: They came in two weeks ago to begin some testing ($250.00-$300.00) to find out where the leak was. Then they came back to do the repairs more recently.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$250
Julie C.
06/2011
5.0
plumbing
+ -1 more
Called to get estimate for hose bib replacement, given estimate and work done on same day, a saturday. We called a few other places and his was the best price and he could do it same day. He arrived soon after speaking with him and completed the work quickly for the price that we were quoted. We will definitely use him in the future. Plus, it is a local business here in Wylie!
Description of Work: Hose bib replacement in front of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Brent C.
03/2011
5.0
plumbing, water heater repair
+ 0 more
Great Experience! This is the second time i have used them. They are honest (key ingredient for a plumber) and do quality work. Both times i used them i got competitive quotes, and their price is very reasonable (if not the best), especially for the work you get. I would highly reccomend them.
Description of Work: Replaced 50 gallon water heater, fixed leak in pipe behind drywall, added a drain pan and created a drainage system through the wall so it would empty in the back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,025
Rick L.
01/2011
5.0
plumbing, water heater repair
+ 0 more
Received 4 estimates to replace two 50-gallon water heaters in a very tight attic. Work was performed within estimated time frame. Work space was left clean and the product is operational and working as promised. I would use Hole-in One again. The plumbers were friendly, explained what, how and why the project will be done. They delivered as promised.
Description of Work: Replaced two 50-gallon water heaters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,950
Deema A.
11/2010
5.0
plumbing
+ -1 more
Hole in One Plumbing has my business for life and I have referred the company to a lot of co-workers. the company has a true jewel in plumber Chad! He works really hard, is very fast, and knew exactly where to find the leaks when he did the initial diagnosis of the sewer leak. He even found a second clean out drain that I never knew existed. Chad found the sewer leak under my home and hit the exact spot on the head. Unfortunately it was in my home office which took a ton of work to clear. But after seeing the standing water (?) that Chad had to work in, I now know why my foundation fell in. During the diagnosis visit, I asked for a second estimate to fix the issue with the sewer consistently backing up into my home. I was told more than once that I needed to replace the sewer line from the house to the street. Not only did Chad tell me I didn’t need my sewer line from my home to the street replaced, he diagnosed a broken connection to the city sewer line that was filled with tree roots. I can’t tell you how pleased I was with Chad and his integrity and honesty. Not only did he fix the problem, he told me that the original bend in the sewer line would not last and took the time to redesign the connection to a gradual slope. The digging crew that came out kept my home immaculate and worked really hard. The side walk and office floor were rebuilt and except for the color you would have never known work was done. The company’s integrity and truly honest and ethical plumber (Chad) was refreshing!!!!
Description of Work: sewer leak under my slab foundation was repaired along with the break in the sewer connection to the city sewer at the street.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,895
Ayrica E.
10/2010
1.0
plumbing
+ -1 more
The estimate was unprofessional. They destroyed a bush in the flower bed in the process of looking for the clean outs. They were unable to locate our sewer line to install clean outs. Another plumber is currently installing clean outs without difficulty. They also disassembled our overflow for the pool in search of the clean out and lost the "prime" on our pool pump, so we had to put in an emergency call to the pool guy.
Description of Work: Estimate to test the plumbing and install clean outs
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
Tobin H.
10/2010
5.0
plumbing
+ -1 more
It went well. They determined that there was no leak in our plumbing, so that was a good result. They didn't charge us. They seemed to be competent.
Description of Work: They came to test if there was a leak in the plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen L.
10/2010
5.0
plumbing
+ -1 more
Discovered a slow leak in my water line just outside my house. Scheduled an appt with Hole in One Plumbing for the next day. They arrived early and ready to start digging. Actual cost to fix the leak was about half the amount of the estimate they had provided over the phone. I was glad to find a professional efficient and fair plumber and will definitely use them in the future.
Description of Work: Services performed: Dug up water line close to the valve box. Found flow control leaking. Replaced flow control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Jerry L.
09/2010
5.0
plumbing
+ -1 more
Home was in the process of being sold and in the process we found we had a water leak in our slab foundation which was expected based on recent increases in our water bills. The man sent to locate the leaks was punctual and found there were leaks in 2 different areas. He gave an estimate and we scheduled the repairs for the next week. They showed up on time, drilled through the floors and made the repairs and re-poured the concrete. Upon retesting it was determined there was still some leakage in one of the areas and they went back in and repaired it staying late to get the job done. The carpets had been pulled up anyway by the new owner, so cleanliness wasn't a huge factor but they did a good job of leaving the place clean anyway. I was happy with the job and would use them again.
Description of Work: Located and repaired 2 slab leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
George C.
11/2009
5.0
plumbing
+ -1 more
I had an excellent experience working with them. They do good work and they are dependable. They come out when they say that they are going too. The estimates that I have received from them in the past are all either exactly or less than the end cost. I will absolutely continue to use them in the future.
Description of Work: Hole In One Plumbing LLC repaired a hole in a pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Cristi S.
10/2009
5.0
plumbing
+ -1 more
Oscar with Hole In One Plumbing has helped us on two different occasions. He was prompt both times. I was happy with his repairs and happier with the amount he charged. This company does a great job and I would recommend him to anyone.
Description of Work: Oscar has replaced two faucets for me, repaired a leak under my sink and repaired a leaky outdoor hose bib. He did a great job and we very extremely happy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Phillip K.
05/2008
5.0
drain cleaning
+ -1 more
Oscar is the sole owner/proprietor with a crew of three trucks. He came out to perform the work personally. He was very thorough and explained his process to me, the whole way. He let me know how some companies try to target as many repairs as possible in order to rack up sales (e.g. $1000 per home visit). He was kind enough to answer some questions unrelated to the purpose of his inspection and he even made recommendations on how I could fix some things myself. Overall, if I have an issue in the future, Hole in One will be the first company I call for a bid.
Description of Work: This service was included as a part of a line integrity check, post-foundation repair. HIOP performed domestic water and sewer tests on our copper and PVC pipes. Performed a Clean-out.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines
FAQ
Hole In One Plumbing LLC is currently rated 4.2 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Hole In One Plumbing LLC accepts the following forms of payment: Check,MasterCard,Visa
No, Hole In One Plumbing LLC does not offer free project estimates.
No, Hole In One Plumbing LLC does not offer eco-friendly accreditations.
No, Hole In One Plumbing LLC does not offer a senior discount.
Yes, Hole In One Plumbing LLC offers emergency services.
No, Hole In One Plumbing LLC does not offer warranties.
Hole In One Plumbing LLC offers the following services: Leaks, gas line repairs & replacement, drain cleaning, camera lines, sewer lines, slab leaks & plumbing repairs.