Aire Serv of Central Texas

It went pretty well. He pointed out alot of problems I had and fixed them on the spot. He was extremely professional.

The tech James arrived on the original appointment. It had rained several days before and he explained that he could not perform all of the work because of the mud and he offered me the option to reschedule. I appreciated that. When he came to the next appointment he was prompt, professionally dressed and acted in a professional manner. He did a lot for the $99 special so when he said our capacitor was not functing correctly, we felt comfortable letting him replace it, hence the $136.58. I would recommend Aire Serv. Great job.

On August 7, two service techs arrived at our home by 830am. They were professional, considerate and more than competent. Our new air conditioner unit was in and cooling by 230pm. There was no mess left for us to clean up and we even received a cell number for assistance. AireServe was unable to get the unit we ordered, so we we're upgraded, not delayed. On September 23, AireServe returned to fix a minor install error for our filter system- no questions asked and no additional charge. Keith called my husband on Saturday and Sunday to make sure we were okay to wait until Monday. It is this type of professionalism that will keep us as customers. Our new system is fantastic and Brad Byrd did a great job customizing our purchase. The whole team deserves recognition for a job well done!

pd $99 8 Aug 13 got apt 9 Aug 3-5 James Lavendor Dee office manager call and said call center messed up and that there was a emergency house no air. Rescheduled to 15 Aug 0800 (Brandan) called Airserv after 0800 talk to Dee again and said call center messed up and canceled my apt and scheduled me for 16 Aug 13 James Lavendor 1000-1200 emergency house no air rescheduled to 20 Aug 13 James Lavendor 1000-1200 Airserv needs to hire more people to cover emergencies and fix there problem with call center. 20 Aug 13 1000-1200 James Lavendor show on time performed my service and pointed out the inside and outside conpastors needs replaced $293.00 Didn,t get a copy of inspection checklist nor a (receipt I'll get that in the mail). How do clean drain pan and line with cover on?

It was an Angie's List Big Deal that I purchased. It was fine. They were prompt with their service and the deal was exactly as described. it was a pleasant experience. The guy was nice and answered all my questions and offered me further service that we declined. They came 2-3 days after we purchased the deal. I think they probably went above what I thought that they would do and so it was a high quality service. When something came up, I gave them a call again.

It went really well. He was really very professional and knowledgeable ma. He came out ,did service our air conditioning unit and didn't take very long. He did good. I did spend more because I had a part of the air conditioning unit that needed to be replaced.

He told me we needed a new coil and a whole new system and wanted me to meet with someone from his office that he would call that day to come by and give me prices. He said he wasn't able to to put freon in. It had a leak. He also put on the receipt that we have an entirely different system than we do! I called another company for a second opinion and they were able to screw something on the condensing unit that may be why it was leaking and put 4 lbs of freon in. Said the system was only 6 years old and was working fine after their inspection. I called Airserve and tried to get a refund for the inspection that was done because the guy didn't even know what kind of system I have. It was all on the invoice he gave me. They would not refund our money because they felt the inspection was done. Clearly the guy they sent didn't know much or wanted to sell us a new system. If they had refunded the 86 apr. dollars and apologized, I may have remained a customer. I believe the guy was new. I had to pay the other company as well.

It was good. He seemed friendly. He seemed like he knew what he was doing, like he'd done a number of them before. I could tell you he seemed like he was pretty thorough. I'd never really had any of this service done before. I'm a first-time home buyer. It seems like he cleaned it up pretty well. He spent a couple of hours doing the work and he was working the whole time. I was pretty satisfied.

I had a very positive experience with this company. I purchased the $99 "Total Comfort Tune-up" which the company offered through Angie's List. (I actually purchased three of these coupons, since my house has a total of three cooling zones.) The service consisted of inspecting both the air-handler units in the attic and the A/C units on the outside, as well as cleaning the A/C units. The technician who performed the worked (James) was very courteous and professional. I would definitely contact Aire Serv again for any future HVAC needs that I may have.

James arrived on time and first thing he did when I answered the door was hand me his business card. He was clean, well dressed in company uniform and polite. We went over what my concerns were with both units, showed him the attic and what I wanted done. He proceeded to perform maintenance and routine cleaning of both units. I was very pleased with his service and the experience! I would recommend them again.

Their service was real good. They were very professional. They are what you expect to receive. There are no surprises.

Their service was good. Everything got fixed that needed to be fixed. They were very friendly.

Their service was great. They seemed to be really trustworthy. We have used them in the past and I am sure if we need air conditioning or heating services we would consider them.

We were very pleased. I felt they were very professional. They were very aware of what our needs were. They were very service oriented.

They reduced my cost with a different type of unit. I could not be more pleased with them. They did a fantastic job.

After checking Angies list, I called Aire Serv. They had a service man here within two hours. They sent Brandon Heart. He checked the unit and found two parts bad. He had one of the parts with him but had to order the other one. He came back the next morning with the part. After installing the part he test ran the unit several times. It still acted up at times. Brandon checked venting and found a piece of roofing in my vent. After removing roofing from vent he test ran. Unit working properly. I signed up for the maintance plan they offered. I will use this company from now on.

The initial installation was completed in one day a surprise to me. I was hesitant because they were quoting replacement with an Amana unit. My research had considered this a lower teir a/c unit but went with it because of warranty 10 year and financing of 4yr no interest. The initial installation included an Amana compressor an Amana filter unit but a Goodman evaporator coil and high efficiency fan (not Amana). After pricing Goodman units online 4ton evaporator units I was greatly upset at how low their cost was but the first down draft installation leaked water everywhere. As an engineer it had nothing to do with the way Aireserve installed unit the Goodman was just engineered improperly for a down draft installation although the unit was installed as directions had called for. Aireserve contacted manufacturer and Aireserve was not at fault. Aireserve immediately had different down draft from Goodman the very next day for installation which has not leaked so far they promised four service check ups but their standard is only 2. As of this point they have come out for heating season tune up as scheduled. The personnel and quick service has at this time made me a happy client but as a disabled veteran I am still concerned about quality of unit but not excellant service by company. Also a positive is electrical savings promised has at this time been true about 50-60 dollars a month excellent.

I like them a lot, so I bought their plan. They are really good.

They are prompt with returning phone calls and they are very friendly. They provided good information and were good at protecting my floors when they came in for the work.

have three (Carrier) central air conditioning units. They are appoximately 8 years old. Aire Serv has serviced these units for various problems. Last week, one stopped working and had a coolant leak. Air Serv came out within 24 hours and fixed it. They are so professional.

Very courteous, and they arrived when they said they would. The technician was pleasant and knowledgeable.

Very quick service - this was after-hours and total time for them to respond and arrive at my house was well under an hour - the repair itself took about 40 minutes. The technician, Robert, was very professional and knowledgeable - great experience!

I called two companies to ask about having the units checked. This company was very quick to return my call and schedule an appointment. They were on time and performed the service professionally.

I was very satisfied, they were very professional. I have no complaints at all. They were prompt, efficient, and very competent.

See above. NOTE: did not include price since every job is dependent on existing installation, etc which may be different in each case.