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18 years of trusted experience
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Reviews
4.549 Reviews
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Showing 26-49 of 49 reviewsRyan J.
09/2016
house cleaning
+ -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Response from English Maids
John F.
07/2016
house cleaning
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from English Maids
Mary Ellen B.
07/2016
house cleaning
+ -1 moreunknown
Description of Work: Very professional. Pleased with their cleaning services.
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Yes, I recommend this pro
$100
Response from English Maids
Benny W.
04/2016
house cleaning
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$132
Response from English Maids
Annette B.
12/2015
house cleaning
+ -1 moreunknown
Description of Work: 2 people came, one did amazing the other horrible
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Yes, I recommend this pro
$375
Response from English Maids
Christina D.
09/2014
house cleaning
+ -1 moreunknown
Description of Work: The cleaning service was adequate. I had no complaints. But I asked for my dog to be turned back in and my dog was left outside twice in the July heat. I stopped service promptly.
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$110
Response from English Maids
Sammi F.
07/2014
house cleaning
+ -1 moreunknown
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Yes, I recommend this pro
Response from English Maids
Cheryl S.
07/2014
house cleaning
+ -1 moreunknown
Description of Work: We used them once a month for about a year. They did a wonderful job in the beginning. The last three months we used them there were little details that were overlooked. I would call the owner to report these as asked. But after awhile, I got tired of having to call and the quality of the work continued to get less. We finally decided it wasn't worth the cost.
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$125
Response from English Maids
Janet D.
07/2014
house cleaning
+ -1 moreunknown
Description of Work: Cleaned thoroughly and efficiently. HIGHLY recommend.
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Yes, I recommend this pro
Response from English Maids
Patricia B.
06/2014
house cleaning
+ -1 moreunknown
Description of Work: Whole house cleaning -did a wonderful job!
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Yes, I recommend this pro
$225
Response from English Maids
Pamela D.
06/2014
house cleaning
+ -1 moreunknown
Description of Work: No service were used because no one called me back.
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Response from English Maids
Tanya C.
04/2014
house cleaning
+ -1 moreunknown
Description of Work: I hired English Maids to do a one time deep cleaning on my home. They were very prompt and professional and did a good job. They estimated it would take 4-5 hours and it took 4 so I was pleased. I would use them again.
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Yes, I recommend this pro
$300
Toni R.
11/2013
house cleaning
+ -1 moreThey did a very good and thorough cleaning. I especially appreciate how responsive they are to resolving any problems or special requests in a timely manner. Everyone I've dealt with has been very courteous and helpful.
Description of Work: They did a monthly housecleaning preceded by a deep clean.
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Yes, I recommend this pro
$150
Carleen S.
07/2013
house cleaning
+ -1 morenone-without even looking they quoted $175.oo
Description of Work: none-without even looking they quoted $175.oo
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James T.
07/2013
house cleaning
+ -1 moreI have been using them for about 3 years. They send 2 people for an hour to hour and half. It is always the same people who come out and the work meets my expectations.
Description of Work: I use English Maids for housecleaning services. They do standard deep cleaning, vacuuming, dusting , bathrooms and things like those.
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Yes, I recommend this pro
$125
Margaret C.
07/2013
house cleaning
+ -1 moreI got them when I had the surgery and the knee problems. It is $65 an hour when they did that deep cleaning and they did three hours of work, and I don’t know they exactly three hours worth of work. They took their time and they were little slow to get the stuff done and it wasn’t as thorough as I thought it should have been or the deep cleaning. I think they cleaned the tub but not as well as they could have; it seemed like they did it too fast. Then two weeks later, they came, they regular, it was $120 for that and I don’t think it was worth the money because they just cleaned a tub and a couch, they missed one bathtub and I thought they could have done a little bit better job. I would still use them another two times and I probably will not use them after that. I think it could have been because of over scheduling, they were trying to get to as many people as they could in one day and they were here for maybe an hour and a half or maybe even shorter than that. They are okay with me telling them what to do, like I told them they probably need to concentrate a little more on the shower stall for example. I figure they should be doing it without me asking, like the sliding glass door, I should tell them ahead of time to make sure they get that done. So I feel like every time I have to tell them what to do rather than them doing it.
Description of Work: I used English Maids for deep cleaning. Right now, I am using them every two weeks for general housecleaning.
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Yes, I recommend this pro
$245
Nick C.
06/2013
house cleaning
+ -1 moreThey were pretty good. Their prices were okay; they were satisfactory. The quality of the work was pretty good. They did a good job. When my wife got home, she didn't b*tch.
Description of Work: We used English Maids for housecleaning.
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Yes, I recommend this pro
Daniel H.
06/2013
house cleaning
+ -1 moreThey are very professional. They come here when they are called. They are also receptive to any problems that you have. They are good, they are excellent!
Description of Work: English Maids comes here every two weeks to do housecleaning.
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Yes, I recommend this pro
$117
Connie L.
06/2013
house cleaning
+ -1 moreTo say the least they do some things that needed to be done but the things that I explained to the young lady they wouldn't do. If she had told me that they wouldn't do the curtains then we could have not wasted each others time. They are very expensive $300 for 2 ladies to come for 3 - 4 hours to do their "top to bottom" cleaning. After that $135 for a couple of hours once a month. Needless to say they will not be coming to my mom's house.
Description of Work: I called English Maids to see if they would give my Mom and I an estimate. Since I live out of state and my mom is 82 I hate to spend all my time when I visit cleaning. I told the young lady that I was looking for someone to come in and do a top to bottom cleaning as my mom is not physically able. I needed curtains taken down, washed and put back up; vacuum under beds and anything else my mom wanted. They had someone in the area at the time and came by 1/2 hour after I called. Lady looked at the house and told my mom what they would and wouldn't do.
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$300
Jeannette S.
03/2013
house cleaning
+ -1 moreThe experience has been a very positive one for me in all aspects. I look forward to a long professional relationship with English Maids.
Description of Work: I had the English Maids clean for the first time in December and was so pleased with them that I have arranged to have them come every other week. They are prompt, thorough. very pleasant and I like them and look forward to having come. They do a beautiful job and I am lucky to have found them. They dust, sweep, mop, vacuum, clean the bathrooms and the kitchen, make the beds if I ask them to, empty the trash cans and do the hundred little things that make my house look, smell and feel finished. I couldn't be more pleased.
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Yes, I recommend this pro
$120
Kimberly D.
06/2012
house cleaning
+ -1 moreOverall they did an excellent job. I couldnt find a bit of dust. If you want your house to look beautiful, spotless and clean. They are the best!
Description of Work: I had a deep clean of my entire home. Two English Maids came to my house and did the job. They were there for at least four hours. They swept, mopped ,dusted every knook and cranny in my house.
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Yes, I recommend this pro
$300
Sarah P.
09/2011
house cleaning
+ -1 moreunknown
Description of Work: The cleaning ladies were always very nice and respectful, and the owners are easy to get in touch with, but overall, their service was not worth at all what they charged me. They charged me nearly $250 per month for a once-per-month 'deep cleaning,' and I only felt like they 'deep cleaned' like they were supposed to one time in the year that they cleaned my house. They were usually rushed to get to their next appointment, and oftentimes left things that should have been done during a 'deep-cleaning' - such as cleaning the baseboards, windowsills, and mopping the bathroom floors - undone. At one point I asked the owner if I could switch to a twice-per-month normal cleaning as opposed to the deep cleaning (which wasn't being done, anyway), and she told me that it would "cost the same because it would take the same amount of time." If I was really getting a deep-clean, isn't it logical that that would take longer than a normal clean? Overall, very unhappy with this service.
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Yes, I recommend this pro
Response from English Maids
Mac M.
06/2011
house cleaning
+ -1 moreThey were slow to run check thru bank.
Description of Work: they did a very good job.
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Yes, I recommend this pro
$250
R M.
02/2010
house cleaning
+ -1 moreThey come every week. I love all of the ladies who have been here!!
Description of Work: Kay will come and give you a free estimate. Two ladies will come and do what you want done and in a way you want it done. Great job!! The ladies are polite, well trained, and on time. I have them every week to keep my house clean.
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Yes, I recommend this pro
$85
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Contact information
3500 Hillcrest Dr Ste 2A, Waco, TX 76708
http://www.englishmaids.bizService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
English Maids is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
English Maids accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, English Maids offers free project estimates.
Yes, English Maids offers eco-friendly accreditations.
No, English Maids does not offer a senior discount.
No, English Maids does not offer emergency services.
No, English Maids does not offer warranties.
English Maids offers the following services: One-time basic cleaning, One-time deep cleaning, Weekly, bi-weekly or monthly cleanings, On-call cleanings, Move-in and move-out cleanings, Residential & commercial cleaning.
Contact information
3500 Hillcrest Dr Ste 2A, Waco, TX 76708
http://www.englishmaids.bizService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PM