Amenities
Free Estimates
YesReviews
3.3185 Reviews
Showing 151-175 of 185 reviews
Elizabeth L.
09/2017
lawn service
 + -1 more...
Description of Work: ...
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Lynne K.
04/2016
lawn service
 + -1 moreunknown
Description of Work: Lawn care, shrub trimming, mulching
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Catherine .
06/2015
lawn treatment
 + -1 moreunknown
Description of Work: Lawn fertilization - Hard to reach them.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Larry J S.
06/2015
lawn treatment
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$54
Arthur C.
05/2015
lawn treatment
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$49
STEVE W.
07/2014
lawn service
 + -1 moreunknown
Description of Work: We've used TruGreen for both lawn and tree and shrub service for years. We've had very little problem with their lawn service and not much problems with their tree and shrub service until the past two or three years. |Unfortunately, they changed the people who did our trees and sent out people who knew very little about trees or the diseases they were treating and as a result, we ended up with problems that were not being resolved. |Let me say, we will continue using TruGreen for lawn service, but not for tree and shrub service. |At one point, the tree service sent out a tech who didn't even know what kind of trees he was treating. They said once we were treating them too early, and the same year said we were not treating them soon enough. The last tech said the problem with the trees was not what the earlier tech said (but a check with an accredited aborist found out it was). I was also able to confirm the disease with a simple check on Google. |At one time, I asked them to treat for diseases, but they simply fertilized the trees. When I emailed and called them twice, they finally came around and treated our trees twice in two days. |I fired the tree service shortly afterward and hired a professional arborist who is more expensive, but hopefully knows what he's doing.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$60
Marc L.
03/2014
landscaping
 + -1 moreWasn't present.
Description of Work: Lawn winter treatment
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$40
BRUCE W.
04/2004
lawn treatment
 + -1 moreI HAD CALLED THEM TO FIND OUT WHEN THEY WERE GOING TO SERVICE MY LAWN, BECAUSE I HAD ALREADY PAID THEM. AFTER 4 BUSINESS DAYS, THEY DID NOT RETURN MY CALL AND THE PEOPLE I HAD TALKED WITH ON THE PHONE HAD NOT BEEN HELPFUL. I WOULD NEVER USE THEM AGAIN.
Description of Work: LAWN TREATMENT OF FRONT AND SIDE YARDS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$33
STEVE B.
03/2004
lawn treatment
 + -1 morePERFORMED WORK AS PROMISED. AGGRESSIVE ABOUT PUSHING FOR EXTRA UNNEEDED SERVICES. REGULARLY SOLICITS ADDITIONAL SERVICES VIA PHONE.
Description of Work: LAWN FERTILIZER TREATMENT SERVICE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$300
Alyce B.
03/2004
lawn treatment
 + -1 moreI HAD A GREAT EXPERIENCE WITH THIS BRANCH. I ASKED TO BE ON THE CALL AHEAD LIST WHICH MEANS THAT THEY WILL CALL YOU BEFORE COMING OUT TO SPRAY THE LAWN. THEY CALLED AHEAD, DID A GREAT JOB, AND THE OFFICE STAFF WAS VERY HELPFUL GETTING MY ACCOUNT SET UP TO NOT RECEIVE SALES CALLS. GREAT EXPERIENCE.
Description of Work: LAWN FERTILIZER AND WEED CONTROL.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$45
TERESA J H.
01/2004
lawn treatment
 + -1 moreTHEY PRETTY MUCH FOLLOW YOUR INSTRUCTIONS. NORMALLY THEY CALL AHEAD SO I CAN PUT MY DOGS IN. I GET A DISCOUNT FOR PAYING FOR THE WHOLE YEAR WHICH INCLUDES 5 TREATMENTS.
Description of Work: I HAVE USED THEM FOR LAWN TREATMENTS FOR MANY YEARS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
LARRY C.
12/2003
lawn treatment
 + -1 moreCOLLECTION LADY CALLED THREE TIMES EVEN AFTER WE TOLD HER OF OUR BURNED OUT LAWN AND HEAVY WEED INFESTATION PROBLEMS. THIS WAS AFTER I HAD E-MAILED THEIR CORPORATE OFFICE AND GOT A CALL FROM THE LOCAL CUSTOMER SERVICE AGENT. HE DID A GREAT JOB SOOTHING THIS UPSET SOUL, BUT I FIND THEIR SALES TACTICS SUSPECT AND THEIR WHOLE OPERATION A FRUSTRATING EXPERIENCE. NEVER AGAIN WILL I EVEN CONSIDER USING THEM. I PERSONALLY FEEL THEIR WHOLE OPERATION IS A SCAM. THEY KEPT PUTTING DOWN APPLICATIONS THAT I DID NOT ORDER, THEN CHARGING ME. ALTHOUGH THIS LAST TIME THEY DIDN'T CHARGE ME (YET). THE CSR, AGAIN, HAS BEEN FINE, BUT I DO NOT TRUST THEM, ESPECIALLY THE COLLECTION DEPARTMENT. THEY DON'T SEEM LIKE THEY LISTEN OR CARE. ALL THEY WANT IS THE MONEY, BUT I HAD THE WORST LAWN EVER THIS PAST SUMMER (FIRST TIME I HAD USED THEM) AND THEY ACTUALLY HAD TO RE-SEED. THEN WANTED ME TO PAY THEM FOR MORE APPLICATIONS!
Description of Work: I WILL NEVER USE THIS COMPANY AGAIN.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$100
DEBORAH B.
10/2003
lawn treatment
 + -1 moreTERRIBLE, TERRIBLE SERVICE EXPERIENCE. WE'D PAID FOR A WHOLE YEAR OF TREATMENT, AND WHEN WE MOVED TO A NEW HOUSE, THEY SAID THEY'D TRANSFER OUR PRE-PAID CONTRACT TO THE NEW PLACE. THEY CAME AND SPRAYED THE NEW YARD, BUT KEPT BILLING US. IT TOOK 2 MONTHS OF PHONE CALLS TO GET THEM TO ACKNOWLEDGE THAT WE DID IN FACT HAVE A PRE-PAID CONTRACT. TO MAKE MATTERS WORSE, THEY WOULD CALL US LATE IN THE EVENING TO SAY THAT OUR PAYMENT WAS OVERDUE (EVEN THOUGH WE'D ONLY RECEIVED THE BILL THE WEEK BEFORE!!!!). I SENT THEM A LETTER TODAY REQUESTING THAT MY ACCOUNT BE CANCELED, BUT I'M EXPECTING TO HAVE TO ENDURE TWO MORE MONTHS OF PHONE CALLS BEFORE THEY FINALLY DO CANCEL THE SERVICE! AGAIN, HORRIBLE COMPANY!!!!! RUN AWAY FROM THEM!
Description of Work: SPRAYED LAWN.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$200
ALISAN R.
09/2003
lawn treatment
 + -1 moreTHEY ARE NOT PUSHY WITH THEIR OTHER SERVICES, THEY ARE DEPENDABLE, FRIENDLY, POLITE AND TAKE GOOD CARE OF MY LAWN. THE COST IS FOR THE YEAR (FOUR TREATMENTS) WITH A SENIOR DISCOUNT. MOST RECENTLY I HAD MY LAWN AERATED. WITH MY SENIOR DISCOUNT IT WAS $70.
Description of Work: LAWN FERTILIZATION AND TREATMENTS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$140
MICHELLE K.
09/2003
lawn treatment
 + -1 moreTHE SECOND APPLICATION TO THE LAWN WAS DONE TWO HOURS BEFORE IT RAINED. THEY DID NOT COME BACK ON THEIR OWN TO RE-APPLY THE FERTILIZER THAT HAD BEEN WASHED AWAY. WE CALLED AND WERE TOLD THAT THEY SERVICE TOO MANY PEOPLE TO BE ABLE TO COME BACK ON THEIR OWN INITIATIVE TO DO RE-APPLICATIONS. IT'S UP TO THE CONSUMER TO CALL IN AND REQUEST IT. I WAS HARASSED WHEN I TOLD THEM I WANTED TO CANCEL THE SERVICE. WHEN I AGREED TO HAVE A RE-APPLICATION DONE FOR FREE AND ANOTHER COMPLIMENTARY TREATMENT DONE I THOUGHT THAT WAS THE END OF THE SERVICE, BUT IN THEIR MINDS IT MEANT I HAD AGREED TO CONTINUE ON WITH THEM. THEY CAME BACK AGAIN AND DID ANOTHER APPLICATION THAT WE WERE BILLED FOR AS IF WE HADN'T CANCELLED THE SERVICE. IT TOOK THREE MONTHS OF CALLING IN TO COMPLAIN BEFORE THEY WOULD FINALLY CREDIT BACK THE AMOUNT OF THIS FINAL APPLICATION THAT WE DID NOT AUTHORIZE.
Description of Work: WE HIRED THEM TO FERTILIZE OUR LAWN AND TREAT IT FOR WEEDS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$36
CATHY C.
08/2003
lawn treatment
 + -1 moreTHEY KEEP CALLING FOR REPEATED SERVICE AS LATE AS 9:30 AT NIGHT RIGHT AFTER THE PROBLEMS STARTED. THEY CAME OUT TO TREAT THE LAWN AFTER WE TOLD THEM WE WANTED THEM TO CALL BEFORE COMING OUT BECAUSE WE HAVE DOGS AND WE DIDN'T WANT THE ANIMALS OUTSIDE AFTER THE TREATMENT. WHEN THEY DID THE AERATION THEY DAMAGED 2 OF OUR SPRINKLER HEADS AND THEN TOLD US TO REPAIR THEM AND THEY WOULD PAY FOR THEM ABOUT WHICH WAS $85. WE HAVE SENT THEM A LETTER ON 8/05/03, AS OF TODAY 08/18 WE STILL HAVE HEARD NOTHING FROM THEM. THEY KEEP BLOWING US OFF THEY WILL NOT CALL BACK EVEN AFTER THEY SAY THEY WILL.
Description of Work: THEY TREATED THE LAWN WHILE WE WERE OUT OF TOWN AFTER WE TOLD THEM WE DIDN'T WANT A FALL AERATION.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$155
Paul S.
08/2003
lawn treatment
 + -1 moreTHEY WERE WILLING TO SCHEDULE TREATMENTS AROUND MY SCHEDULE.
Description of Work: LAWN FERTILIZATION AND TREATMENTS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$70
PAM M.
05/2003
lawn treatment
 + -1 moreTHIS COMPANY CLAIMS TO GUARANTEE THEIR WORK BY DOING A REPEAT APPLICATION IF NOT SATISFIED. TWICE WE COMPLAINED WEEDS WERE NOT DYING, BUT THERE WAS NO RESPONSE. WHEN WE CANCELLED SERVICE WITH THEM THEY CLAIMED THEY HAD NO RECORD OF US ASKING FOR THESE REPEAT APPLICATIONS. ANYONE USING THIS COMPANY SHOULD BE PREPARED TO SPEND A LOT OF TIME ON THE PHONE. THEY CALL FREQUENTLY WITH OFFERS FOR ADDITIONAL APPLICATIONS TO TREAT FOR INSECTS, ETC... WHEN YOU TELL THEM ''NO THANK YOU.'' THEY GO ON AND ON WITH WARNINGS OF DOOM AND GLOOM IF YOU DO NOT TREAT. THE PHONE OPERATORS DO NOT KNOW HOW TO TAKE ''NO'' FOR AN ANSWER. WHEN WE CANCELLED OUR SERVICE WITH THEM, THEY CAME OUT AND TREATED AGAIN ANYWAY. WE CALLED TO CLEAR UP THE CONFUSION, BUT IT TOOK ABOUT 4 DIFFERENT PHONE CALLS BEFORE THEY FINALLY CANCELLED OUR SERVICE, CLOSED OUR ACCOUNT AND AGREED NOT TO BILL FOR THE UNWANTED TREATMENT. (AT LEAST I THINK THEY FINALLY HAVE IT RIGHT.)
Description of Work: LAWN FERTILIZED, WEEDS SPRAYED
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$240
JILL K.
05/2003
lawn treatment
 + -1 moreTHEY TREAT SEVERAL YARDS AROUND MY NEIGHBORHOOD, THEY KEPT CALLING ME AND KEPT LEAVING NOTES ON THE DOOR SO, FINALLY I CALLED THEM TO DO THE WORK "THEY ARE VERY PUSHY" WHEN I CALLED TO USE THEM. I TOLD THEM, THEY NEEDED TO MAKE AN APPOINTMENT B/C I HAVE 2 CATS AND A DOG AND I DONT WANT THEM OUT SIDE WHEN THEY DO THE TREATMENT. I TOLD THEM I WANTED THEM TO CALL BEFORE THE APPOINTMENT B/C I WANT TO BE HOME WHEN THEY DO THE TREATMENT. WE MADE AN APPT FOR WED, AND THEY SHOWED UP ON TUE WHEN I WAS GONE. MEAN WHILE IT HAD RAIN VERY HARD AND THEIR TRUCK MADE HOLES AND RUTS IN MY YARD AND THEY SPRAYED THE LAWN AND ENDED UP KILLING FLOWERS AND BUSHES.
Description of Work: LAWN TREATMENT
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$148
JOHN B.
10/2002
lawn treatment
 + -1 moreYARD WAS IN GREAT SHAPE A YEAR AGO. UNDER THEIR CARE, I HAVE BEEN SEEING MORE WEEDS ALL THE TIME. THEY FAILED TO NOTICE THAT GRUBS WERE KILLING PATCHES OF GRASS. THEY ARE VERY INTERESTED IN SELLING ADDITIONAL SERVICES.
Description of Work: LAWN FERTILIZATION. 6 TREATMENTS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$200
LAURA & CHRIS W.
07/2002
lawn treatment
 + -1 moreWE HAD THEM DO IT ONCE, AND THEN THEY KEPT COMING OUT AND SPRAYING AND BILLING US FOR IT, EVEN AFTER WE TOLD THEM TIME AND AGAIN NOT TO COME OUT. THE OFFICE IS HORRIBLE! THE WORKERS WHO ACTUALLY DID THE TREATMENT SEEMED KNOWLEDGEABLE AND FRIENDLY, BUT THE COMMUNICATION BETWEEN OFFICE AND CUSTOMER IS VERY BAD AND THE OFFICE WILL SAY ONE THING ABOUT BILLING, AND THEN STILL SEND US A BILL. THEY FLAT OUT LIE. WE EVEN TOLD THEM WE WOULD PAY THE TOTAL BILL IF NO ONE FROM THE COMPANY EVER CALLED YOU AGAIN, THEN A WEEK LATER SOMEONE CALLED TO SEE IF WE WANTED THEIR SERVICE. WE HAD A PINE IN THE BACK YARD THAT WAS LOOKING BAD AND THEY TOLD US AFTER A FEW FERTILIZER TREATMENTS THAT IT WOULD BE FINE, THEN IT DIED WITHIN SIX MONTHS AFTER THE TREATMENT? THEN, AFTER PAYING OVER $200 TO KEEP THAT TREE ALIVE THE SERVICE TECH TOLD ME " OH YEAH, WHEN THEY GET LIKE THAT WE WOULDNT HAVE EXPECTED IT TO LAST MORE THAN A YEAR OR TWO". THIS HAS BEEN THE WORST SERVICE EXPERIENCE WEVE EVER HAD!
Description of Work: THEY WERE SUPPOSED TO COME OUT EVERY SIX WEEKS, BUT ONE INSTANCE THEY CAME OUT AFTER TWELVE WEEKS, AND THEN THEY TREATED THE LAWN TWICE ON THE SAME DAY AND THEN AGAIN A WEEK LATER. THE LAWN REALLY STRUGGLED AND WE WERE NOT HAPPY WITH THE SERVICE. WE WERE CONTRACTED WITH THEM FOR ONE YEAR OF LAWN SERVICE, AND THEN WITH TREE AND SHRUB TREATMENT THEY HAVE AN ARRANGEMENT WHERE YOU LET THEM KNOW TO DO THE SERVICE AS NEEDED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
10/2001
lawn treatment
 + -1 moreUNWILLING TO GO BY WHAT WAS AGREED UPON.
Description of Work: VARIETY OF LAWN AND LANDSCAPING SERVICES. PAID $39 PER TREATMENT
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$39
JEAN E.
08/2000
lawn treatment
 + -1 moreHAVING BEEN USING FOR 10 YEARS. OVER THE PAST YEAR-HAVE HAD PROBLEMS-HAVE TO COME BACK OUT TO RE-TREAT & THE LAWN LOOKS HORRIBLE. KL
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
09/1999
lawn treatment
 + -1 moreHARD TO ARRANGE TIMES FOR THEM TO COME OUT WHEN THEY COULD PUT THEIR PETS INSIDE. WHEN THEY HAD BEEN THERE, DIDN'T LOOK LIKE WORK HAD BEEN DONE. THEY ALSO CAME OUT WITHOUT MEMBERS' KNOWLEDGE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
07/1999
lawn treatment
 + -1 moreSINCE WE STARTED USING THE SERVICE, WE HAVE FOUND TWELVE DIFFERENT BUSHES THAT ARE PARTIALLY DEAD. THEY SAID IT WAS OUR FAULT FOR NOT WATERING PROPERLY AND I WISHED TO DISCONTINUE THE SERVICE, BUT HE DISCOURAGED THIS SAYING THEY WOULD DIE FOR SURE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Contact information
unknown, Unknown, TX 44904
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Tree Service,
Landscaping,
Pest Control,
Mulch and Topsoil,
Pavers and Hardscaping,
Delivery Service
FAQ
TruGreen Lawn Care - 5140 is currently rated 3.3 overall out of 5.
Yes, TruGreen Lawn Care - 5140 offers free project estimates.
No, TruGreen Lawn Care - 5140 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 5140 does not offer a senior discount.
No, TruGreen Lawn Care - 5140 does not offer emergency services.
No, TruGreen Lawn Care - 5140 does not offer warranties.
Contact information
unknown, Unknown, TX 44904