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Kiwi Carpet Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Air Duct Cleaning,

About us

Kiwi offers cleaning & restoration services, including carpet cleaning, carpet repair, rug cleaning, upholstery cleaning, tile cleaning, wood floor cleaning, air duct cleaning & more! If you ever have water damage or a flood emergency, we're always available 24/7 for immediate dispatch.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning & carpet repair, air duct cleaning, rug cleaning, rug repair, upholstery cleaning, wood floor cleaning and waxing, tile floor and grout cleaning, water damage repair and restoration & mold remediation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.274 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
16%
3
11%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.4
Showing 51-74 of 74 reviews

Obediah L.
09/2017
5.0
carpet cleaners
  + -1 more
very well
Description of Work: cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$159

Patricia B.
05/2017
5.0
carpet cleaners
  + -1 more
Great, they are very good
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph F.
03/2017
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
Great job again!
Description of Work: I have had my furniture and two rugs cleaned by Kiwi. This is my third time coming up and very happy with the expertise and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from Kiwi Carpet Cleaning
Thank you for your review!

Linda C.
11/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Kiwi Carpet Cleaning
Thank you so much for the review!

Jim M.
10/2016
5.0
carpet cleaners, floor cleaning
  + 0 more
Good job. no problem
Description of Work: whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Courtney M.
09/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Kiwi Carpet Cleaning
Thank you for the review!

Lawrence N.
09/2016
4.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Kiwi Carpet Cleaning
We appreciate the review, thank you!

Cynthia B.
06/2013
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: Kiwi was supposed to clean my carpets using their six step process.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$245.6

Stephanie G.
04/2013
1.0
carpet cleaners, air duct cleaning
  + 0 more
They never showed!
Description of Work: We called last week and set up an service for Kiwi to come out and clean our carpets and air ducts. They said they would come between 2 and 4 on Saturday. I rushed home from work to wait. They called at 3:30ish and said they were running late and would be there between 4:30 and 5. Fine. At 5:45, I wondered what was going on! We were having company over that evening, and I didn't want wet carpets. My husband called, and all they said was that they could come out on Tuesday! We'll be out of town on Tuesday for a funeral! If Tuesday would have worked, we would have scheduled for a Tuesday! I don't mind if people are running late. But NO phone call to let us know they weren't coming at all is COMPLETELY UNACCEPTABLE. I wonder how long we would have sat around wondering if we wouldn't have called! Unprofessional, at best.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Kiwi Carpet Cleaning
Dear (member name removed), I am so sorry and discouraged to hear of your experience with our services on Saturday. We agree with your statement that the incident is unacceptable and I truly hope you will understand that this not the standards of service that we work to achieve on a daily basis. Your account has been notated with a complimentary warranty cleaning. Feel free to either email me or call into the call center to make this arrangement 1(800)333-5494. Please let me know if there is anything else I can do for you. Respectfully, Summer DeLavan Resolution Manager Kiwi Services, Inc. www(dot)KiwiServices(dot)com

DICK W.
12/2005
5.0
carpet cleaners
  + -1 more
The results were excellent and very prompt. The company had a service truck with all equipment. The company does offer special discounts after the first initial cleaning and I have used them several times with good results.
Description of Work: KIWI Steam Services cleaned the carpet in three rooms and also cleaned the sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

12/2005
3.0
carpet cleaners
  + -1 more
The cleaning itself was a moderately decent job, but they did not do what they advertised. This was the first time we had called Kiwi and we knew the base price. What they did not advertise is the extra cost they try to charge if you want them to scrub or use chemical treatments on the really bad areas. All the furniture was moved to get close to the walls and they were polite enough. The heavy traffic areas could have been done better though.
Description of Work: Kiwi Carpet Cleaners steam cleaned all the carpeting in our house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$100

GEORGE C.
12/2005
4.0
carpet cleaners
  + -1 more
The cleaners arrived on time and immediately moved the furniture to make room for the cleaning job. A couple of the rooms that needed to be cleaned were thick pile and are not easy to clean. Our teenage daughters room was the real reason we called Kiwi, as it was utterly filthy. I never thought they would get it clean, but they did. It looks like a new carpet now. The only thing I did not like was the attempt to charge me more for the stairway. They based this on the number of steps on the staircase, which I thought was frivolous. Aside from that, the job went well.
Description of Work: Kiwi Services Carpet Cleaning steam cleaned the carpets in four rooms and two different stairways.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

BART K.
12/2005
5.0
carpet cleaners
  + -1 more
Kiwi Carpet Cleaners are an excellent company to do business with. They came in and moved our furniture and then cleaned the carpet. The crew was very helpful and they know what they are doing. They did a great job on my carpet and were able to get up all the stains. I will definitely use them again soon.
Description of Work: Kiwi Services Carpet Cleaning cleaned our carpets in a couple of rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

12/2005
5.0
carpet cleaners
  + -1 more
There were only three rooms that are cleaned on a regular basis by Kiwi. The first time they cleaned our carpets, the entire house was done. Since then, only the living room, den and family room are cleaned. Kiwi concentrates on the center of the rooms, where it is the dirtiest. If we ask them to do extra, we have to pay for it. They arrive at the time we have set up in advance and always do a good job.
Description of Work: Kiwi Services Carpet Cleaning steam cleaned the carpets of three rooms on the main floor. Price listed is per room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

THOMAS M.
12/2005
4.0
carpet cleaners
  + -1 more
Kiwi Services Carpet Cleaning have come out to my place a few times. I believe that they clean the carpets good, and their workers are on time and courteous. They helped move the furniture and are professional. They do good quality work. I have been satisfied with their work, and their price includes five rooms.
Description of Work: Kiwi Services Carpet Cleaning cleaned five rooms of my carpet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

12/2005
5.0
carpet installation
  + -1 more
Kiwi had come to my home with a very professional look; they seemed to be very skilled at this type of work. Everything was done to my standards. The people had the carpet laid and finished in the correct way in a very respectable time. Everything was replaced perfectly. They even cleaned up as they went along.
Description of Work: Kiwi installed some carpet in my living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

12/2005
4.0
carpet cleaners
  + -1 more
I have the carpets cleaned every three months. I have to pay upfront, which is fine, as I do not mind at all. Actually, I would rather pay upfront than have to worry about being billed all the time. The people who do the cleaning were ok, I guess. I always get a different technician coming out, and I don't like that very much. I would rather have the same person coming out- that way I would know exactly what to expect. I do not mind other people, but everybody does a different quality of work.
Description of Work: Kiwi Services cleaned the carpets throughout the entire house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

12/2005
5.0
carpet cleaners
  + -1 more
I liked the work they did on cleaning my carpets. I was amazed at the price to do my whole house. When they were finished, the carpet looked really good. The workers were very respectful. They didn't leave a mess behind, so I didn't have to pick up after them.
Description of Work: KIWI Services Carpet Cleaning cleaned the carpets throughout my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

12/2005
5.0
carpet cleaners
  + -1 more
The initial carpet-cleaning job was $99 and every time we call them after that is only $25. This comes in handy when our grandchildren make a mess. Kiwi comes over and cleans just the one area that needs it. They moved the furniture the first time, but we move it for all other trips if it needs to be moved. Our carpets are always spotless these days.
Description of Work: Kiwi Carpet Cleaners steam cleans our carpets at least twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

ZACK P.
12/2005
5.0
carpet cleaners
  + -1 more
We have used Kiwi before, so after the initial trip the rest of the trips are only twenty dollars. They clean the heavy traffic areas real well, going over it several times if necessary. When Kiwi did the carpets the first time, all furniture was moved. The subsequent trips this is not done because it is not needed. If we want to do the full cleaning job, we would have to pay the full price again. We may end up doing that maybe once a year.
Description of Work: Kiwi Services Carpet Cleaning steam cleans the carpets in the main rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

12/2005
5.0
carpet cleaners
  + -1 more
Kiwi Services are very punctual, professional carpet cleaners, and we just had them clean the carpets in three rooms in our house. The work was great; they moved the furniture and shampooed the carpets in an efficient manner. They told us to call within a year, and they will return to do a freshen up cleaning for approximately four dollars a room. The carpets look new again, and we will be calling them to return for the freshen up cleaning before the year ends.
Description of Work: We just had our carpets cleaned by Kiwi Services. They moved the furniture, shampooed carpets in three rooms, & told us about the 1 year warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mike S.
12/2005
5.0
carpet cleaners
  + -1 more
The first time Kiwi cleaned our carpets, they did a very thorough job on the whole first floor. All furniture was moved then scrubbed, and they went over areas twice if they needed it. After the initial cleaning, however, they just do a once over without moving furniture. That is usually all that is needed after the first job anyway, and it does not take much time out of my day either.
Description of Work: Kiwi Carpet Cleaning steam cleans our carpets as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

12/2005
4.0
carpet cleaners
  + -1 more
Kiwi Services answered my call quickly and followed up readily with an estimate and cleaning service. Their prices were very reasonable, and they were able to explain the specific cleaning solution and the difference in steam and foam. The cleaning was scheduled as soon as a day and time were set, and the technician was on time. He added stain shield to the carpet and gave me a one-year guarantee. If he has to come out within the year for any reason, he will clean each room for four dollars. He did a good job, and the carpet was nice and clean.
Description of Work: Kiwi Services Carpet Cleaning cleaned my carpet throughout my two-story house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$189

CARL L.
12/2005
5.0
carpet cleaners
  + -1 more
Kiwi Steam Services does great work. About eight months ago, they came and shampooed four rooms in our house. They were very efficient and moved everything in the room to clean the carpets. When they were finished, everything looked great. The carpets dried very quickly and smelled great. Kiwi offers a one-year guarantee, where they will come back within a year and do a fresh up job for four dollars a room. They were just here to do the fresh up, and we were pleased with the charges.
Description of Work: I used Kiwi Steam Services to shampoo four rooms in my house. They moved the furniture and cleaned the carpets; there were no spots left. The carpet cleaning comes with a year guarantee, and we just used them to come out and refresh the carpets under the warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
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Contact information

9595 Six Pines Dr Ste 8210, The Woodlands, TX 77380

http://www.kiwiservices.com/texas/the-woodlands/

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Air Duct Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Carpet Sales and Installation,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Kiwi Carpet Cleaning is currently rated 4.2 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Kiwi Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Kiwi Carpet Cleaning offers free project estimates.
Yes, Kiwi Carpet Cleaning offers eco-friendly accreditations.
No, Kiwi Carpet Cleaning does not offer a senior discount.
Yes, Kiwi Carpet Cleaning offers emergency services.
Yes, Kiwi Carpet Cleaning offers warranties.
Kiwi Carpet Cleaning offers the following services: Carpet cleaning & carpet repair, air duct cleaning, rug cleaning, rug repair, upholstery cleaning, wood floor cleaning and waxing, tile floor and grout cleaning, water damage repair and restoration & mold remediation.

Contact information

9595 Six Pines Dr Ste 8210, The Woodlands, TX 77380

http://www.kiwiservices.com/texas/the-woodlands/

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM