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MY FLOORING AMERICA

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Established 1972 Providing the very best service and custom installations of flooring for over 4 decades - 2nd generation family ownership - nationally affiliated with over 2500 stores with the largest buying power and price protection along with lifetime installation warranties.

Business highlights

52 years of trusted experience

Services we offer

RESIDENTIAL FLOOR COVERINGS, CARPET, TILE, WOOD AND LAMINATES, AND CUSTOM RUGS, INSTALLATION AND MAINTENANCE, STATE OF THE ART SHOWROOMS. Lifetime warranties

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.545 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
9%
3
7%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 26-45 of 45 reviews

HM L.
06/2016
5.0
flooring contractor
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from MY FLOORING AMERICA
We appreciate the feedback. Come back and see us.

Leslie B.
03/2016
5.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,500

Response from MY FLOORING AMERICA
Thanks for the feedback. Come back and see us.

Chuck S.
03/2016
5.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Response from MY FLOORING AMERICA
Thank you for the feedback. Please let us know if we can be of any further assistance.

Clifford P.
12/2015
4.0
carpet installation, flooring contractor
  + 0 more
great
Description of Work: remove old and then install new carpet on starirs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from MY FLOORING AMERICA
We're not happy with B's. We stand behind our products and installation so please let us know if you have any further feedback or issues with the flooring. Our Fulfillment Team can be reached at 281-338-9995 or by email at fulfillment@myfloorteam.com Thanks for your feedback.

JOHN H.
08/2015
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Took up a Bamboo Floor that Prestige Flooring put in and replaced it with a tile floor that looks like wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from MY FLOORING AMERICA
[Member Name Removed], We appreciate you taking the time to post a review about your flooring experience. We Value your business. We are here for all your flooring needs. Please don't hesitate to call us with any questions or needs in the future. Thanks again for choosing My Flooring America.

Ken M.
12/2014
4.0
flooring contractor
  + -1 more
unknown
Description of Work: Store staff was polite and helpful, the crew that installed were excellent, the scheduling was really difficult! Small corrections needed to be made after installation. Scheduling that was also difficult. Had it not been for the scheduling problems I would have rated them an "A", the communications was a significant problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$4,000

Response from MY FLOORING AMERICA
Thank You for your comments as your feedback is very important to us. May we reach out to you directly to gain more specific feedback about your communication frustrations so that we can learn from and correct whatever issues caused this to happen? Thanks, My Flooring America

Orlin B.
06/2014
4.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Holly D.
11/2008
5.0
flooring contractor
  + -1 more
We have had a great experience with this company. The crew that came out and did the work was very professional and did a great clean up job and finished the job quickly and did work for the highest quality.
Description of Work: This company came out and installed slate floor at my mothers house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly D.
11/2008
5.0
carpet installation
  + -1 more
We have had a great experience with this company. The crew that came out and did the work was very professional and did a great clean up job, and finished the job quickly and did the highest quality work.
Description of Work: This company came out and installed carpet for my mother at her home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2006
5.0
carpet installation
  + -1 more
Scott took my call quickly and came around to give an estimate for new carpet. His prices were very reasonable and he showed me lots of samples and explained their stain resisters and warranties. The installation was scheduled as soon as the carpet was available and the carpet installers were right on time. After they removed the old carpet, they put it in a safe place so I could donate it to another family. They did an excellent job and cleaned up any mess.
Description of Work: Scott sent the carpet installer to my house to install new carpet in my three bedrooms, living room, dining room and hall. The installer tore up the old carpet first and moved all the furniture around while he laid the new carpet and padding. He moved all the furniture back in place as he finished each room. He cleaned up the remnants as he worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

02/2006
5.0
flooring contractor
  + -1 more
Flooring America took my call quickly and came to give an estimate for new carpet and hardwood floors. Their prices were fairly good. They showed us samples of different hardwood flooring, carpet and explained the warranties. The installation was scheduled as soon as the carpet and flooring were available. The installers were right on time. They did an excellent job, took the old carpet with them, cleaned up all the mess and left the house looking great.
Description of Work: The carpet installer came to my home to install new carpet in my three bedrooms. They also installed hardwood floors in the dining room, living room, and entry. He ripped up the old carpet and moved the furniture around to install the new carpet and padding. He also moved things around to install the hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

W C.
02/2006
5.0
carpet installation
  + -1 more
Flooring America took my call right away and Matt came by to give an estimate for installation of new carpet. His prices were high, but he showed me samples of beautiful high quality carpet and padding and explained the stain resisters and warranties. The installation was scheduled as soon as the carpet was available and Matt was right on time. He was careful when unloading the carpet and rolled it out on the floor to measure and cut it. He was most careful when moving the furniture so he wouldn't scrape the wall. He did an excellent job, picked up all the remnants and left the house in great condition.
Description of Work: Matt installed new carpet and padding in my game room and dining room, and he carpeted the stairs as well. He moved the furniture as he carpeted and put it back in place after he finished each room. He removed the old carpet and padding one room at a time and loaded it in his truck. He cleaned up all the remnants as he worked.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

02/2006
5.0
carpet installation
  + -1 more
Flooring America showed me samples of carpet and followed up with an estimate for installation. Their prices were very reasonable and they explained the warranties and the proper care of carpet. The installation was scheduled as soon as the carpet was available and the carpet layers showed up on time. They cleaned up all the remnants and did an excellent job. The insurance company paid for it, because there was a fire and the carpet was smoke damaged.
Description of Work: The carpet layer installed new carpet in my bedroom and living room, because a fire damaged the two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2006
5.0
carpet installation
  + -1 more
The Customer Service Department took our call immediately and followed up with an estimate for new carpet. Their prices were a little high, but their carpet was the highest quality and they explained the stain resisters, warranties and showed us samples. The installation was scheduled as soon as the carpet was available and the carpet installers were right on time. They did an excellent job, and the carpet looks great. They cleaned up any mess and left the house in tip top shape.
Description of Work: The carpet installer tore out the old carpet and moved the furniture to install new carpet in the three bedrooms upstairs. He took away the old carpet and hauled it away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

JIM T.
02/2006
5.0
ceramic tile
  + -1 more
Flooring America returned my call immediately and stopped by to give an estimate for ceramic tile. Their prices were very reasonable, and they explained the warranties and their guaranteed work. The tile was scheduled as soon as a day was available, and the workers were right on time. They brought in the tile and other tools and started working in my master bedroom. They cleaned up as they went, and was careful not to get grout on the tile. They did a beautiful job, and left the house in tiptop shape.
Description of Work: I had ceramic tile installed in my master bedroom and hall. They cleaned up the mess as they worked and kept the grout off the tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

12/2005
5.0
carpet installation
  + -1 more
Flooring America had a great showroom that we went to on three separate occasions to select the type of carpet that we wanted. The salesman was nice and helpful in picking out the selections. The company came out and finished the project in one day. They removed the old carpeting and replaced it in six rooms and a hallway. I have had no problems since the installation was completed.
Description of Work: Flooring America removed some old carpeting and installed new carpeting in six rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2005
5.0
carpet installation
  + -1 more
The sales representative took my call immediately and came around to give an estimate for new carpet installation. Their prices were quite reasonable and he showed us samples of carpet and explained the warranties and the stain resistors. The installation was scheduled as soon as the carpet was available and the installers were on time. They were careful while putting the furniture back in place and they did a wonderful job. They cleaned up all the remnants and left the house in tip-top condition.
Description of Work: I had new carpet installed in my three bedrooms upstairs and one bedroom downstairs. The installers also moved the furniture and took up the old carpet and hauled it away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

12/2005
5.0
ceramic tile
  + -1 more
They were very good workers and cleaned up all the mess left behind. I already gave several referrals to my friends and neighbors. The guarantee, I guess, was the clincher for me, as it lasts as long as I own the home. The tile looks beautiful, and they have done great work for me; however, it's expensive.
Description of Work: Flooring America installed ceramic tile in my dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,250

12/2005
5.0
carpet installation
  + -1 more
Flooring America answered my call promptly and followed up readily with an estimate and installation. Their prices were a little high, but they were able to show us top of the line carpet and explain the warranties and stain resistors. The installation was scheduled as soon as the carpet was available, and the installers were on time. They rolled out the carpet, cut it to fit, laid it, and sealed the edges. They did an excellent job and cleaned up all the mess. The carpet looks great, and they left the house in tiptop shape.
Description of Work: Flooring America installed new carpet throughout my three-bedroom home in Friendswood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

12/2005
4.0
hardwood floor
  + -1 more
Flooring America answered my call promptly and followed up readily with an estimate and installation. Their prices were very competitive, and they showed me different types of flooring, but I picked out the Caribbean. The installation was scheduled as soon as the materials were available, and the installers were on time. There was a slight delay due to product shortage, but the installers did a wonderful job. The floors were perfect, and the guys cleaned up all the mess and left the house looking great.
Description of Work: Flooring America installed Caribbean wood floors in my three bedrooms, hall, three standard closets, and two master suite closets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$17,000
    • 1
    • 2(current)

Contact information

520 Highway 6, Sugar Land, TX 77478

http://www.myflooringamericasugarland.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

MY FLOORING AMERICA is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 7:00 PM

Tuesday: 10:00 AM - 7:00 PM

Wednesday: 10:00 AM - 7:00 PM

Thursday: 10:00 AM - 7:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

MY FLOORING AMERICA accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, MY FLOORING AMERICA offers free project estimates.
Yes, MY FLOORING AMERICA offers eco-friendly accreditations.
No, MY FLOORING AMERICA does not offer a senior discount.
No, MY FLOORING AMERICA does not offer emergency services.
Yes, MY FLOORING AMERICA offers warranties.
MY FLOORING AMERICA offers the following services: RESIDENTIAL FLOOR COVERINGS, CARPET, TILE, WOOD AND LAMINATES, AND CUSTOM RUGS, INSTALLATION AND MAINTENANCE, STATE OF THE ART SHOWROOMS. Lifetime warranties

Contact information

520 Highway 6, Sugar Land, TX 77478

http://www.myflooringamericasugarland.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM