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Reed's Pool Service

Pool and Spa Service

About us

Welcome to Reed’s Pool Service! We specialize in in-ground pool cleaning and repairs. We offer: filter cleaning, pool cleaning, pool equipment repair, acid washes, tile blasting, and pool schools amongst others. We do pool repairs all over the city of Houston and surrounding areas. Please note that we ONLY clean pools in the Missouri City, Richmond, Sugar Land, and some Southwest Houston areas. About the owner, James Ayre: As a Texas native and a graduate from the University of Houston, I have deep roots in the state of Texas. I have been with Reed’s Pool Service for over 5 years and purchased the company from Reed Hartzog in August of 2017 just before Hurricane Harvey hit. While I was devastated by the damage to our city and state that Hurricane Harvey caused, I was proud to see our community pull together to help each other during that difficult time. It was a challenging beginning to my ownership, but it felt good to be a small part in helping people return to their normal lives by getting their pools back in order.

Business highlights

22 years of trusted experience

Services we offer

We specialize in in-ground pool cleaning and repairs. We offer: filter cleaning, pool cleaning, pool equipment repair, acid washes, tile blasting, and pool schools amongst others. We do pool repairs all over the city of Houston and surrounding areas. Please note that we ONLY clean pools in the Missouri City, Richmond, Sugar Land, and some Southwest Houston areas.

Services we don't offer

We do NOT do: Above ground pool/spa service/repairs, vinyl liner pool service/repairs, leak detections, tile work, pool re-plasters or remodels, and new pool construction.

Amenities

Warranties
Yes


Accepted payment methods

Check
CreditCard
Zelle

Photos of past projects

Reviews

4.9217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 217 reviews

Cathy B.
05/2017
5.0
pool cleaners
  + -1 more
Everything completed - totally satisfied! I highly recommend them.
Description of Work: I have been using Reed's Pool Service for over 10 years now and wouldn't think of using anyone else. They are reliable, extremely knowledgeable and they're pricing is reasonable. They have done everything from cleaning my pool to a variety of repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa T.
05/2017
5.0
pool cleaners
  + -1 more
They always do a good job, and quickly. I haven't done a price comparison in quite a while, because I have decided that the reliability is worth more than saving a few dollars.
Description of Work: Reed's pool service provides weekly pool maintenance and quickly sees to repairs as they become necessary.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David R.
05/2017
5.0
pool cleaners
  + -1 more
good very clean on time and locked gate
Description of Work: Pool clean

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$195

Ann C.
05/2017
5.0
pool cleaners
  + -1 more
Reeds has done an exceptional job maintaining our pool and equipment. I would highly recommend them for your pool needs.
Description of Work: Weekly pool maintenance plus a pool pump replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura T.
05/2017
5.0
pool cleaners
  + -1 more
Great! Every technician was professional, punctual and amazing!
Description of Work: When we moved in our house, the pool was a disaster. The heater wasn't working, and the pool was turning green from the pollen and leaves. Reed's was able to tackle every problem and fix everything to perfection!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Ann H.
05/2017
5.0
pool cleaners
  + -1 more
Excellent. From the time I called and asked for an estimate to when the work was completed was less than a week.
Description of Work: Replaced the lights in the pool and hot tub and fixed the heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$284

Ann Marie M.
05/2017
4.0
pool cleaners
  + -1 more
They did a great job, in spite of the many surprises involved with the hot tub that had been filled in by a previous owner & used as a fire pit! Did not always arrive when they said, but usually called if they were going to be late. Willingly taught us how to maintain the pool going forward instead of pushing to have us set us cleaning with them. Theirs was not the cheapest bid, but also not the most expense by a long shot.
Description of Work: Complete resurface/re-tile of large in-ground pool & hot tub, plus replacement of pool lights, also hot tub heater & piping.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$12,000

Deborah W.
04/2017
5.0
pool cleaners, swimming pools
  + 0 more
Wonderful. Just wish they did pool service in West Houston. They were great.
Description of Work: Worked on regulating the pool pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Deborah W.
04/2017
5.0
pool cleaners
  + -1 more
Fabulous, still working well after all these months. No complaints
Description of Work: Fixed pool pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William F.
04/2017
5.0
pool cleaners
  + -1 more
James response was quick and professional and the entire transaction was very easy. They showed up when they said they would and they were courteous and professional. To say it simply, there was not one thing that I was upset with and I enjoyed my interaction with James and Richard. I would definitely use them again.
Description of Work: I had a new multi-color pool light put in and a part replaced on my pool cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,360

Matthew H.
03/2017
5.0
pool cleaners
  + -1 more
Great. Richard determined the problem, trouble shot the heater malfunction, fixed the problem, fixed the leaks, and gave basic information on trouble shooting and maintenance of heater and pool chlorinator. I would absolute recommend Reed's, courteous, returned calls, arrived with in time window, professional.
Description of Work: Diagnose pool/spa heater and leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
03/2017
5.0
pool cleaners
  + -1 more
These guys are great. They listen well to access the situation and likely solution, they can get to the house/equipment reasonably quickly even during the summer months, they're polite and respectful. They do very thorough work and have solved my pool problems in every situation. I will continue to send them my business.
Description of Work: Multiple projects over the last several months ranging from replacing motherboard on salt converter to stopping leaks at the pump to replacing pool lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary H.
10/2016
5.0
pool cleaners
  + -1 more
This is not the first time I have used them. They clean the large filters for my pool and they do an outstanding job. They answer any questions I might have and will make suggestions if needed. The gentleman that comes out is always very friendly. They return phone calls in a timely manner. They are the only pool service I will use.
Description of Work: They cleaned the filters on my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

ISRAR A.
09/2016
4.0
pool cleaners
  + -1 more
I asked Reed's for a diagnostic service / pool inspection. I never owned a pool and just bought a home with a pool. They had offered a 50 point pool/spa inspection and to check for any problems. The employee was prompt and did answer my questions, helped me with pool maintenance questions. And found four problems. I was emailed a cost breakdown of the repairs needed within a day. My only complaint is for the 50 point pool inspection, I thought there was going to be some sort of checklist and I would receive one for my records. Of the four repair items, I was able to fix one on my own. I've sought bids from other companies for the remaining three so still have to decide on a contract for the repairs. I would consider using Reed's again for diagnostic service and in the future for pool cleaning. For now, I am planning to clean the pool on my own.
Description of Work: Diagnostic service

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.95

ted M.
08/2016
5.0
pool cleaners
  + -1 more
fantastic. explained a lot of good care and upkeep ideas, answered all my questions.
Description of Work: my DE filter was blowing sediment back into the pool as well as not filtering so the water was constantly green. i'd taken it to another local shop, they inspected and did a few things that did not help (and sold me a bunch of chemicals that didn't help either). Reed's came out, figured out the problem, didn't have the part but came back the next day, repaired the filter and i was swimming the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

jan M.
07/2016
5.0
pool cleaners
  + -1 more
They arrived on time performed the work. The service personnel were very professional, quickly changed out the unit, performed the necessary plumbing modifications and ran a new control cable from the heater to our Intelitouch control panel. The unit works perfectly. We are quite pleased with the results.
Description of Work: The recent visit from Reed's pool service was to replace the pool heater. They had made a previous visit to unsuccessfully repair the unit. The fault was diagnosed with the controller board and LCD display. The unit is almost 10 years old so we chose to replace the heater in lieu of repairing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Robert B.
06/2016
5.0
pool cleaners
  + -1 more
Everything was fantastic and done in a timely manner!
Description of Work: Replaced the circuit board on the salt sill -- Pool repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Kent C.
06/2016
5.0
pool cleaners
  + -1 more
The team at Reed's has always been very helpful and punctual and provides quality service. They always take the time to provide useful information beyond just completing the repair. Additionally, they are diligent in advising about the cost of repairs and options and keeping he customer interests in mind. I will continue to use them in the future.
Description of Work: Replaced main control board. Has also performed other equipment repairs in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Robert M.
04/2016
5.0
pool cleaners
  + -1 more
I called Reed's pool service on Tuesday. Their technician Richard showed up Tuesday afternoon and I was able to show him what I needed. On Wednesday morning Richard showed up and installed the new pump. I had also requested some additional plumbing in order to raise the pump several inches off the ground to prevent any damage due to high water. Within an hour he was done. He gave me a short rundown of the equipment. Richard also tested out my pool heater they had installed a few months ago to insure there was no water damage. Very professional - I mean the guy knows what he is doing. Everyone concerend (front office and technician) are very professional and polite. Very nice group of guys. Pool equipment repair/replacement is expensive, but well worth it when done right. This is my 3rd time working with them and I haev not been disappointed. I highly recommend. Thanks to all. Robert
Description of Work: Replaced 15 year old pool pump/motor with new 2hp Jandy pump/motor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Reed's Pool Service
We really appreciate you taking the time to write this great review. Thank you very much for your continued business!

Anita C.
04/2016
5.0
pool cleaners
  + -1 more
The repairman was awesome, professional,friendly and did a great job very knowledgable
Description of Work: Repaired our pool pump

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed's Pool Service
Much appreciated, thanks!

tony Q.
04/2016
5.0
pool cleaners
  + -1 more
Went great, technician was quite knowledgable and willing to share the information
Description of Work: Provided insightful knowledge to new pool owner and resolved filter issues -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith C.
01/2016
5.0
pool cleaners
  + -1 more
Highly recommended. Good communication and quick/thorough service.
Description of Work: Cleaned 4 pool filter cartridges and salt chlorination elements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Reed's Pool Service
Thank you very much.

Anh C.
01/2016
5.0
electrician, pool cleaners
  + 0 more
Grade A service at a very competitive price. Our service guy was great. Both times he was right on time and communicated the work he was going to do. I will do business with Reed's Pool Services again!
Description of Work: The provider replaced my pool heater and repaired 2 underwater light fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Reed's Pool Service
We really appreciate the time taken to write this fantastic review!

Darrin M.
12/2015
5.0
pool cleaners
  + -1 more
It went well, they were good
Description of Work: inspected my pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Zachary B.
10/2015
5.0
pool cleaners
  + -1 more
I noticed that a connection between a piece of solid PVC and flexible PVC hose which connects to my pool cleaner pump was leaking. I called Reed's and they were able to schedule a time within a day or so of when I called. The guy showed up on time and was able to replace the connection in the space of about ten minutes. They price was reasonable and they were up-front about the cost for a service visit. I waited a little over a month to write this review to make sure the work was solid. Sure enough, it's still holding up perfectly. I'll definitely call Reed's again the next time I need any work on my pool.
Description of Work: Replaced a PVC connection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Response from Reed's Pool Service
Thank you very much for this amazing review!


Contact information

802 Summer Park Dr Ste 101, Stafford, TX 77477

http://www.reedspoolservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
960

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

Reed's Pool Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Reed's Pool Service accepts the following forms of payment: Check,CreditCard,Zelle
No, Reed's Pool Service does not offer free project estimates.
Yes, Reed's Pool Service offers eco-friendly accreditations.
No, Reed's Pool Service does not offer a senior discount.
No, Reed's Pool Service does not offer emergency services.
Yes, Reed's Pool Service offers warranties.
Reed's Pool Service offers the following services: We specialize in in-ground pool cleaning and repairs. We offer: filter cleaning, pool cleaning, pool equipment repair, acid washes, tile blasting, and pool schools amongst others. We do pool repairs all over the city of Houston and surrounding areas. Please note that we ONLY clean pools in the Missouri City, Richmond, Sugar Land, and some Southwest Houston areas.
We do NOT do: Above ground pool/spa service/repairs, vinyl liner pool service/repairs, leak detections, tile work, pool re-plasters or remodels, and new pool construction.

Contact information

802 Summer Park Dr Ste 101, Stafford, TX 77477

http://www.reedspoolservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed