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Reed's Pool Service

Pool and Spa Service

About us

Welcome to Reed’s Pool Service! We specialize in in-ground pool cleaning and repairs. We offer: filter cleaning, pool cleaning, pool equipment repair, acid washes, tile blasting, and pool schools amongst others. We do pool repairs all over the city of Houston and surrounding areas. Please note that we ONLY clean pools in the Missouri City, Richmond, Sugar Land, and some Southwest Houston areas. About the owner, James Ayre: As a Texas native and a graduate from the University of Houston, I have deep roots in the state of Texas. I have been with Reed’s Pool Service for over 5 years and purchased the company from Reed Hartzog in August of 2017 just before Hurricane Harvey hit. While I was devastated by the damage to our city and state that Hurricane Harvey caused, I was proud to see our community pull together to help each other during that difficult time. It was a challenging beginning to my ownership, but it felt good to be a small part in helping people return to their normal lives by getting their pools back in order.

Business highlights

22 years of trusted experience

Services we offer

We specialize in in-ground pool cleaning and repairs. We offer: filter cleaning, pool cleaning, pool equipment repair, acid washes, tile blasting, and pool schools amongst others. We do pool repairs all over the city of Houston and surrounding areas. Please note that we ONLY clean pools in the Missouri City, Richmond, Sugar Land, and some Southwest Houston areas.

Services we don't offer

We do NOT do: Above ground pool/spa service/repairs, vinyl liner pool service/repairs, leak detections, tile work, pool re-plasters or remodels, and new pool construction.

Amenities

Warranties
Yes


Accepted payment methods

Check
CreditCard
Zelle

Photos of past projects

Reviews

4.9217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 217 reviews

Cleo H.
08/2022
5.0
pool cleaners, swimming pools
  + 0 more
They were very responsive and professional; came out right away when there was a repair needed.
Description of Work: Pool maintenance and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Keith K.
12/2021
5.0
pool cleaners
  + -1 more
professional, dependable, thorough. I no longer have to worry about balancing chemicals. My pool is clean every week.
Description of Work: weekly maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Litzi N.
10/2021
5.0
pool cleaners
  + -1 more
Very Happy with Reeds Pool Service we had major algae this year and the company we had couldn’t get it under control. Reeds’s came and got things under control and we now have a sparkling pool again. And the Owner called me right back and was very helpful.
Description of Work: Pool cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Reed's Pool Service
Thank you, I'm glad we could get you back to normal!

richard N.
08/2021
1.0
electrician, pool cleaners
  + 0 more
GREEN POOL until they put the right chemical in befor they where let GO!
Description of Work: monthly pool service

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$180

Response from Reed's Pool Service
This customer has a massive leak in their pool that we did everything we could to counteract for about a year and a half. We had a leak repair quoted to them that they failed to act on, so the pool water level was frequently below the skimmer, and then they would add water which would dilute the chemicals and keep the pool green. We were adding 9 and 12 gallons of liquid chlorine at a time in the summer which is a massive amount. Sometimes we were able to have the pool looking okay, but much of the time it was at least a little green. I will absolutely admit to an error when we commit one, and do whatever we need to make things right, but this was not one of those cases. Ultimately, if their pool leak had been repaired in a reasonable amount of time the pool absolutely would have been fine.

Robert S.
01/2021
5.0
pool cleaners
  + -1 more
Smooth transaction. They explained the repair process to me up front, arrived at the scheduled time and did the job for the quoted price. The owner also referred me to another company to investigate/repair a small leak I had in the pool.
Description of Work: Replace check valve on swimming pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Response from Reed's Pool Service
Thank you very much for this review, greatly appreciated!

Anthony G.
11/2020
5.0
electrician, pool cleaners
  + 0 more
Went very well. They identified the issues and leaks occurring and were able to quickly fix. They also identified other potential problems that I needed to monitor, which was great. Highly recommend them. This is my second time using them....
Description of Work: Pool equipment repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Reed's Pool Service
Thank you, we'll be here if you need us again.

Joe R.
04/2020
5.0
electrician, pool cleaners
  + 0 more
Incredible. They performed exactly as expected, Price was as quoted. Very professional. Would use again in a heartbeat.
Description of Work: Replace salt system, pump timer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1.5

Response from Reed's Pool Service
Really appreciate this stellar review!

Will C.
03/2020
5.0
pool cleaners
  + -1 more
All service done and completed by Reed's Pool Service has always been done in a professional, timely, and cost-effective manner. Reed's Pool Service is our go-to for service and maintenance.
Description of Work: Regular pool service and occasional maintenance/repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed's Pool Service
It's always a pleasure! We really appreciate your continued business.

Diana B.
02/2020
5.0
pool cleaners
  + -1 more
Great! Very professional. Helped me save the most money possible on parts.
Description of Work: Waterfall pump broke

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Reed's Pool Service
Thank you.

jerry H.
12/2019
5.0
pool cleaners
  + -1 more
Excellent service. Always responds to requests in timely manner. Very professional.
Description of Work: Weekly service + Ongoing pool repairs
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Reed's Pool Service
Thank you for this nice review, and your continued business!

Kimberly C.
12/2019
5.0
pool cleaners
  + -1 more
They have been completely awesome to work with. They are always consistent. They have definitely been the best pool company for the money.
Description of Work: Regular pool cleaning, maintenance and repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed's Pool Service
Thanks so much, always great to hear from longtime customers!

Lawrence D.
11/2019
5.0
pool cleaners
  + -1 more
Reed's Pool Service is the best pool service company we have had in the 13 years that we have owned our pool. I am so happy that we found this company. They are very efficient and knowledgeable.
Description of Work: Swimming Pool maintenance and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Reed's Pool Service
Thank you so much for this review. I know you don't just hand ratings out like this every day so I feel very thankful and proud that we were able to earn this. We'll keep working hard for you. Thanks again!

Joan P.
10/2019
5.0
pool cleaners
  + -1 more
The service man quickly identified the problems: one easy to fix and one more difficult and expensive. He advised us to do the cheap fix first to see how if works and said we can call him back later for the more difficult job if needed. This is good customer focus.
Description of Work: Repair pump suction line leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Reed's Pool Service
Thank you! With pool repairs there are sometimes a few ways you can proceed. We try to present all potential solutions and if the cheapest one makes sense we'll go with that one. We always try to provide the customer service we would want when we deal with other service providers.

Clifton O.
09/2019
5.0
pool cleaners
  + -1 more
Very responsive, great communication, and worked hard to solve pool chemistry issues.
Description of Work: Weekly pool servicing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Reed's Pool Service
Customer communication is what we really focus on, thanks for this review!

Cathy F.
08/2019
5.0
pool cleaners
  + -1 more
This is the best service I've had and I've been through 3 pool companies. The pool is clean and blue,
Description of Work: monthly pool cleaning and repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Reed's Pool Service
Thank you so much, we really appreciate it!

Keith H.
08/2019
5.0
pool cleaners
  + -1 more
Great service and very friendly. I would definitely recommend if you need dependable pool service at a resealable price.
Description of Work: Pool Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Reed's Pool Service
Thank you for this nice review!

Keith C.
07/2019
5.0
pool cleaners
  + -1 more
Honest and transparent with what was needed. Very responsive. James was texting with me late at night as we explored some parts options. Friendly and professional!
Description of Work: Pool Equipment Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed's Pool Service
We appreciate your business, thank you!

Brandi G.
07/2019
5.0
pool cleaners
  + -1 more
James has been a major influence on me using Reed's Pool Service instead of other companies in my area. Before I purchased my home I was just pushed around by other companies when I asked them for estimates for repairs. I guess they figured I may not purchase the home and therefore it was a waste of their time. James, on the other hand, help to detail costs for repairs and explained what/why the costs were. I ended up purchasing the home and James was out the next day to service my pool and make all the needed repairs within the following week. My family was able to enjoy the pool in no time. I am very grateful for his patience and thoroughness. He makes me feel like a valued customer instead of just a number. I would HIGHLY recommend this company!
Description of Work: Pool Repairs and regular maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed's Pool Service
Thank you so much for taking the time to write this amazing review! It's been an absolute pleasure working with you and your family. Thank you for giving us a shot at your business.

Jack S.
05/2019
5.0
pool cleaners
  + -1 more
Reed does not do this type of work but c and out anyway and provided an opinion and a recommendation on potential Next steps as well as a contact for someone who could assist with the problem
Description of Work: Need some advice on a plastering issue

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed's Pool Service
Thank you very much, it's always a pleasure to help in whatever way we can!

Deena S.
02/2019
5.0
pool cleaners
  + -1 more
Reed’s Pool Service is just that, SERVICE! They are a very professional, that offers a high quality of service, and are very automated with constant online information for the customer regarding the maintenance performed on your pool or detailed information on the repairs needed on your pool. We are so glad to have Reed’s Pool Service maintaining our pool.
Description of Work: Weekly pool maintenance plus pool equipment repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed's Pool Service
We really appreciate this great review, thank you for being such a good customer of ours!

dick W.
02/2019
5.0
pool cleaners
  + -1 more
Did not need to buy a new pump; they replaced the cracked diffuser.
Description of Work: Repair of pool pump

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Reed's Pool Service
Thank you, we always try to make repairs without replacing the entire unit wherever possible.

Karen H.
01/2019
5.0
pool cleaners
  + -1 more
Reed's Pool Service has always been available and prompt about coming to fix mechanical / electrical problems with our pool equipment. They do good work and provide a great service. Reed's personnel explain the issues and suggested repairs, as well as providing options, which I really appreciate.
Description of Work: Pool Equipment repairs (various)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Response from Reed's Pool Service
Thank you very much, we really appreciate your continued business!

Wade M.
01/2019
5.0
pool cleaners
  + -1 more
After going through several well-known names here in the Sugar Land area, I finally found Reed's Pool Service. Put simply, they do what they say they are going to do. They show up every week (no excuses) and they do a good cleaning job every single time. Just showing up may not seem like something worthy of praises. But, it's something many of their competitors seem to struggle with. I can count on Reed's -- and that's important to me. I've been with them for 3-4 years now and have been very pleased. Today (a Sunday), one of my actuators went out and was preventing the pump from building pressure. I was concerned because there is a freeze forecasted for tonight and I was afraid I'd get significant freeze damage to the system if I couldn't run the pump. I called James and left a voicemail. He called me back within 20 minutes and had someone at my house within 45 minutes -- on a Sunday. There is now a temporary "fix" in place pending an actuator replacement next week. So, I will not get any freeze damage tonight. Phenomenal service from James and his team! I highly recommend them.
Description of Work: Regular maintenance and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed's Pool Service
This is an incredible review, thank you very much. It's really important to us to help our customers out when needed. Please don't hesitate to contact us again on a Sunday if needed!

Jia Wei D.
12/2018
5.0
pool cleaners
  + -1 more
Very professional with quick respond. Very timely service and responsible.
Description of Work: Pool Maintenance

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed's Pool Service
Thank you very much!

Debbie H.
10/2018
5.0
pool cleaners
  + -1 more
My pump was repaired in a timely manner. I have used Reed Pool service since 2015 and they have been professional and efficient.
Description of Work: My pool pump was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Reed's Pool Service
Thank you, we're really thankful to have you as a client!

Contact information

802 Summer Park Dr Ste 101, Stafford, TX 77477

http://www.reedspoolservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
960

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

Reed's Pool Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Reed's Pool Service accepts the following forms of payment: Check,CreditCard,Zelle
No, Reed's Pool Service does not offer free project estimates.
Yes, Reed's Pool Service offers eco-friendly accreditations.
No, Reed's Pool Service does not offer a senior discount.
No, Reed's Pool Service does not offer emergency services.
Yes, Reed's Pool Service offers warranties.
Reed's Pool Service offers the following services: We specialize in in-ground pool cleaning and repairs. We offer: filter cleaning, pool cleaning, pool equipment repair, acid washes, tile blasting, and pool schools amongst others. We do pool repairs all over the city of Houston and surrounding areas. Please note that we ONLY clean pools in the Missouri City, Richmond, Sugar Land, and some Southwest Houston areas.
We do NOT do: Above ground pool/spa service/repairs, vinyl liner pool service/repairs, leak detections, tile work, pool re-plasters or remodels, and new pool construction.

Contact information

802 Summer Park Dr Ste 101, Stafford, TX 77477

http://www.reedspoolservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed