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Reed's Pool Service

Pool and Spa Service

About us

Welcome to Reed’s Pool Service! We specialize in in-ground pool cleaning and repairs. We offer: filter cleaning, pool cleaning, pool equipment repair, acid washes, tile blasting, and pool schools amongst others. We do pool repairs all over the city of Houston and surrounding areas. Please note that we ONLY clean pools in the Missouri City, Richmond, Sugar Land, and some Southwest Houston areas. About the owner, James Ayre: As a Texas native and a graduate from the University of Houston, I have deep roots in the state of Texas. I have been with Reed’s Pool Service for over 5 years and purchased the company from Reed Hartzog in August of 2017 just before Hurricane Harvey hit. While I was devastated by the damage to our city and state that Hurricane Harvey caused, I was proud to see our community pull together to help each other during that difficult time. It was a challenging beginning to my ownership, but it felt good to be a small part in helping people return to their normal lives by getting their pools back in order.

Business highlights

22 years of trusted experience

Services we offer

We specialize in in-ground pool cleaning and repairs. We offer: filter cleaning, pool cleaning, pool equipment repair, acid washes, tile blasting, and pool schools amongst others. We do pool repairs all over the city of Houston and surrounding areas. Please note that we ONLY clean pools in the Missouri City, Richmond, Sugar Land, and some Southwest Houston areas.

Services we don't offer

We do NOT do: Above ground pool/spa service/repairs, vinyl liner pool service/repairs, leak detections, tile work, pool re-plasters or remodels, and new pool construction.

Amenities

Warranties
Yes


Accepted payment methods

Check
CreditCard
Zelle

Photos of past projects

Reviews

4.9217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 217 reviews

Tammy C.
10/2017
5.0
pool cleaners
  + -1 more
Pool always looked perfect. I was so happy to have the new motor installed without a hitch. Everything is working beautifully.
Description of Work: Regular smite eve and a new motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruben D.
10/2017
5.0
pool cleaners
  + -1 more
The flooding made the pump non working, needed a new one
Description of Work: Pool pump not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Natalie B.
09/2017
5.0
pool cleaners
  + -1 more
i have been using Reed for over a year to clean and maintain my pool each week. Service is prompt, response is always quick, and troubleshooting has been nearly a breeze with them. i would recommend the company to anyone looking for a pool company and am happy to continue service with them as long as i have a pool.
Description of Work: I currently use Reed for my weekly pool maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Sunny C.
09/2017
5.0
electrician, pool cleaners
  + 0 more
Pool is clean and chemistry is perfect. Website provides updates on when and what services are done. Fast replies when you have questions or problems.
Description of Work: Weekly pool cleaning and maintenance. They will also repair equipment and warranty their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Wade M.
09/2017
5.0
pool cleaners
  + -1 more
About 6 months ago, I switched from Sweetwater Pools to Reed's Pool Service. The Reed's price is slightly higher than what Sweetwater was charging me. But, the service from Reed's is much better. The Reed's pool cleaning guy shows up every week and does a good job. With Sweetwater, they often gave excuses such as "it rained on Monday and we're still behind schedule so we can't spend as much time on your pool this week." I'm not sure why Sweetwater thought it was my problem that it rained or why I should get less service that week while paying the same monthly price. But, so far, I have not experienced any of those "excuses" from Reeds. Reeds shows up regularly and does a good job. I've also had the same cleaner for all 6 months. With Sweetwater, they had frequent turnover and I had a new guy every few months. When it comes to maintenance and repair issues, Reeds is also better. James Ayre at Reeds is very professional and responsive. He promptly sent qualified technicians who could identify and repair the problems. I highly recommend Reeds for full service pool cleaning and maintenance.
Description of Work: Regular weekly full-service pool cleaning (including all chemicals).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Belinda M.
09/2017
5.0
electrician, pool cleaners
  + 0 more
They are very dependable and are available whenever there is any equipment issues.
Description of Work: They provide our weekly pool service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Peter A.
09/2017
5.0
pool cleaners
  + -1 more
They were responsive and did a good job. The cost on the LED lights was high, but that is due to the manufacturer pricing them that way. I would definitely use Reed's again (and have used them since the initial work).
Description of Work: They installed a new control board on my pool pump, light, heater controller. They repaired pool pipes that had been damaged in the freeze. They also installed new multi-color LED lighting in my pool and spa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Jichao Y.
08/2017
5.0
pool cleaners
  + -1 more
The technician diagnosed the problems and fixed everything very efficiently. We compared with other pool services, the price is very fair.
Description of Work: We contacted Reed's pool service for some malfunction on pool heater, water fall pump leak, and GFCI.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jason R.
08/2017
5.0
pool cleaners
  + -1 more
After going through 4 different pool repair companies, I finally landed on Reeds whom was able to fix the issue at relatively low cost (low cost for the labor, for sure!). If you need pool repairs done, take it from me - call Reeds first, you'll be glad you did!
Description of Work: Needed to repair inoperable pool lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Nancy P.
08/2017
5.0
pool cleaners
  + -1 more
They are extremely reliable and do a great job. They return calls and emails promptly. It is a pleasure to work with them and I highly recommend their service.
Description of Work: Weekly Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

david M.
08/2017
5.0
electrician, pool cleaners
  + 0 more
Great - was good on problem solving issue and fixing properly.
Description of Work: Serviced heater and replaced pool light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry C.
08/2017
5.0
pool cleaners
  + -1 more
Very responsive, answers all questions promptly with reasonable prices for services and gives great tailored recommendations for our particularly Leafy swimming pool !
Description of Work: routine maintenance and pump motor and other equipment replacements

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
08/2017
5.0
pool cleaners
  + -1 more
Reed is doing our pool since years and we are very happy with them, never had any trouble They are always punczual and on top of everything, be it a broken part at the cleaner or something else: They notice and fix it. The water in our pool is always crystal clear and chemical levels optimal.
Description of Work: Pool service, weekly maintenance and ocationally repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shilpa R.
07/2017
5.0
pool cleaners
  + -1 more
Very reliable, great communication.
Description of Work: Regular pool cleaning and maintenance work. Pricing was approximately $200 per month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ashly N.
07/2017
5.0
pool cleaners
  + -1 more
They have been great on every repair I have needed. Very easy to work with.
Description of Work: Pool repair on multiple pump issues, they also installed a new heater, and do monthly maintenance now for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory H.
06/2017
5.0
pool cleaners
  + -1 more
A prompt and complete diagnosis was done, service options were explained, and once a decision was made the work was completed very quickly. The technician who performed the work was very professional and knowledgable about our system, and communication from the office and with the technician was excellent. This is my 3rd or 4th time using Reed's for work on my pool equipment, and I would recommend them if you're looking for a job well done.
Description of Work: Replacement of a Pentair 3HP variable-speed pool filter pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia D.
06/2017
5.0
pool cleaners
  + -1 more
Always on time and doing an excellent job!!! We would never change pool companies.
Description of Work: Reed's has been maintaining our pool for about two years now. After many different companies that we tried in the past we were so fortunate to find them. They troubleshoot problems and fix them helping keep our pool looking pristine and running like new. Our pool is over 18 yrs old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lee S.
06/2017
5.0
pool cleaners
  + -1 more
Reed's has been consistently reliable.
Description of Work: Regular swimming pool maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy H.
06/2017
5.0
pool cleaners
  + -1 more
All the work was done professionally and in a timely manner.
Description of Work: Pool heater replacement and new filter system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

John P.
06/2017
5.0
pool cleaners
  + -1 more
Went very smoothly. The weekly pool maintenance is very professional and they spend more time than prior pool companies we used to make sure the pool is in great shape. Other pool companies did superficial work. We are very pleased with the company.
Description of Work: We use Reeds Pool Service for maintenance of our pool equipment and for servicing our pool on a weekly basis. They provided us with the best price for replacing our control panel and our remote control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Curt F.
06/2017
5.0
pool cleaners
  + -1 more
Great service! I've been using Reed's pool service for almost a year now and am very happy with them! These guys actually know how to clean and maintain a saltwater pool. My brother uses them for his chlorine pool and is also very pleased with their service.
Description of Work: Weekly pool maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Cynthia T.
05/2017
5.0
pool cleaners
  + -1 more
The pool associate comes weekly to clean the pool and check/add chemicals as needed. Since Reed's began taking care of my pool, I love my pool again! Before I was trying to keep it myself and was always having trouble balancing chemicals and had algae growing weekly. Now I have a beautiful, clean, sparkling pool, free of algae, and all I have to do is enjoy it! For repairs, I send an email one day and I have a reply from them that day or the next as to when someone will be out to fix my pool. So easy! I don't have to take my Polaris out of the pool - they come and repair it for me at my house so I don't have to take it to a pool repair shop. I am very happy with the service I receive from Reed's Pool Service and would definitely recommend them to anyone with weekly maintenance needs or repair services.
Description of Work: Reed's Pool Service has been maintaining our pool with weekly pool cleaning/chemical monitoring for the last two years. They have also done several repair services on my pool equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jesus M.
05/2017
5.0
electrician, pool cleaners
  + 0 more
service is great, the company is very prompt in responding to service request, and they know their job and do it very well.
Description of Work: all pool related except building the actual pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith M.
05/2017
5.0
pool cleaners
  + -1 more
Excellent service. Very professional. Very quick response and price is always great. Wouldn't trade them for anyone else.
Description of Work: Weekly pool service - repairs and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Teresa T.
05/2017
5.0
pool cleaners
  + -1 more
They always do a good job, and quickly. I haven't done a price comparison in quite a while, because I have decided that the reliability is worth more than saving a few dollars.
Description of Work: Reed's pool service provides weekly pool maintenance and quickly sees to repairs as they become necessary.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

802 Summer Park Dr Ste 101, Stafford, TX 77477

http://www.reedspoolservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
960

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

Reed's Pool Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Reed's Pool Service accepts the following forms of payment: Check,CreditCard,Zelle
No, Reed's Pool Service does not offer free project estimates.
Yes, Reed's Pool Service offers eco-friendly accreditations.
No, Reed's Pool Service does not offer a senior discount.
No, Reed's Pool Service does not offer emergency services.
Yes, Reed's Pool Service offers warranties.
Reed's Pool Service offers the following services: We specialize in in-ground pool cleaning and repairs. We offer: filter cleaning, pool cleaning, pool equipment repair, acid washes, tile blasting, and pool schools amongst others. We do pool repairs all over the city of Houston and surrounding areas. Please note that we ONLY clean pools in the Missouri City, Richmond, Sugar Land, and some Southwest Houston areas.
We do NOT do: Above ground pool/spa service/repairs, vinyl liner pool service/repairs, leak detections, tile work, pool re-plasters or remodels, and new pool construction.

Contact information

802 Summer Park Dr Ste 101, Stafford, TX 77477

http://www.reedspoolservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed