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Reed's Pool Service

Pool and Spa Service

About us

Welcome to Reed’s Pool Service! We specialize in in-ground pool cleaning and repairs. We offer: filter cleaning, pool cleaning, pool equipment repair, acid washes, tile blasting, and pool schools amongst others. We do pool repairs all over the city of Houston and surrounding areas. Please note that we ONLY clean pools in the Missouri City, Richmond, Sugar Land, and some Southwest Houston areas. About the owner, James Ayre: As a Texas native and a graduate from the University of Houston, I have deep roots in the state of Texas. I have been with Reed’s Pool Service for over 5 years and purchased the company from Reed Hartzog in August of 2017 just before Hurricane Harvey hit. While I was devastated by the damage to our city and state that Hurricane Harvey caused, I was proud to see our community pull together to help each other during that difficult time. It was a challenging beginning to my ownership, but it felt good to be a small part in helping people return to their normal lives by getting their pools back in order.

Business highlights

22 years of trusted experience

Services we offer

We specialize in in-ground pool cleaning and repairs. We offer: filter cleaning, pool cleaning, pool equipment repair, acid washes, tile blasting, and pool schools amongst others. We do pool repairs all over the city of Houston and surrounding areas. Please note that we ONLY clean pools in the Missouri City, Richmond, Sugar Land, and some Southwest Houston areas.

Services we don't offer

We do NOT do: Above ground pool/spa service/repairs, vinyl liner pool service/repairs, leak detections, tile work, pool re-plasters or remodels, and new pool construction.

Amenities

Warranties
Yes


Accepted payment methods

Check
CreditCard
Zelle

Photos of past projects

Reviews

4.9217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-217 of 217 reviews

Cheryl B.
07/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: The pool man was very prompt and helpful. He gave me a fair price for a new pool part which we will most likely go ahead with. He also explained the workings of some of our pool equipment. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Reed's Pool Service
Thanks!

Shela J.
06/2015
1.0
pool cleaners
  + -1 more
unknown
Description of Work: They would NEVER contact me back no matter how many messages I left.
Rating CategoryRating out of 5

Response from Reed's Pool Service
This is flat out incorrect. The customer sent me many emails through our regular email address (not through Angie's List, mind you). I responded to every single message, but she maintained she only got one or two of the five or six I sent her which obviously is not our fault. I will be contacting Angie's List to attempt to have this rating removed as we don't deserve this rating. Additionally, we never set up an appointment, nor did we do any work for her.

Kevin H.
04/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Pool heater installation. Highly recommend their work. Great communication.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Reed's Pool Service
Thank you very much!

Henry C.
04/2015
5.0
electrician, pool cleaners
  + 0 more
unknown
Description of Work: Replaced electrical conduit, relay switches, wiring, got equipment running.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Reed's Pool Service
Thank you! It's been a pleasure, we really appreciate your business.

John H.
01/2015
4.0
pool cleaners
  + -1 more
unknown
Description of Work: Install new gas pool heater - Overall, good company, very responsive, but high priced. They ripped out the old gas heater and installed a new one, the work went well except rather than cleaning up all the rust from the old heater, it was just pushed off the concrete slab and left as a rusting eyesore. It would only have taken a couple of minutes to sweep up all this rust and throw into trash after old heater was taken out for a clean professional job, but ...

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Reed's Pool Service
I apologize that my technician did not fully clean up after himself. That is something that we stress to our technicians. I wish you had let me know because I would have sent him back out to clean up. I really hope we get a chance to make it up to you in the future, and I can assure you that won't happen again. Thanks

Gary T.
12/2014
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Reed's Pool Service
Thank you!

Debbie P.
12/2014
5.0
electrician, pool cleaners
  + 0 more
unknown
Description of Work: Reed's performs my weekly pool care service and routing maintenance (replacing pool lights, replacing worn check valves, etc.) They have always been punctual and responsive, and would recommend them to my neighbors. I found them from a friend who was also very pleased with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed's Pool Service
We really appreciate the kind words! If there's anything we can do for you in the future please let us know.

mohammad S.
12/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: I use the company for pool maintenance. They do a good job and always come on time.
Rating CategoryRating out of 5
Yes, I recommend this pro

James M.
10/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Reed's Pool Service saved me. My pool was green 10 days before I was to sell my house. Mike came over and indicated that it would be cheaper for me to just sign up for service for a month rather than have him add chemicals to get the pool clear again. I asked if the pool would be clear in a week? He didn't make any promises but indicated that my pool wasn't that bad and would be a whole lot better. I signed up. Day 0 Green, Day 1 Grey- Green, Day 2 Grey and cloudy, Day 4 they vacuumed, Day 5 Clear. I am amazed at there performance. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Andrea S.
09/2014
5.0
pool cleaners
  + -1 more
.
Description of Work: Repaired broken pool filter, cleaned filter and serviced pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Response from Reed's Pool Service
Thank you very much, it's been a pleasure doing business with you.

T P.
07/2014
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chuan Z.
06/2014
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed's Pool Service
Thank you!

Patrick K.
06/2014
4.0
pool cleaners
  + -1 more
unknown
Description of Work: Communication was great. Minor things were left open/undone.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Reed's Pool Service
Thanks for your business, looking forward to getting another opportunity to work for you down the line. No minor issues next time, I promise!

Andrea S.
05/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Pool filter cleaning service was done quickly and well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Reed's Pool Service
We really appreciate that, please let us know if we can do something else for you in the future.

Joseph W.
05/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Reed came out to assess the pool and backyard on a potential home purchase. He was very professional, thorough and honest regarding the service provided. |We are very pleased with the service rendered. It was a key part of our decision making. (Thank you!) |If you are looking for a company that genuinely desire to assist you in your pool/backyard endeavors contact Reed's Pool... |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Reed's Pool Service
Thank you very much! I'm glad we were able to help you make your decision.

Dan W.
04/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Reed's pool service were so impressive we selected them even though they're a little higher than some of the others. They're punctual and thorough and our pool looks fantastic!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Reed's Pool Service
Thanks for the kind words! We truly appreciate it.

Pam M.
10/2013
4.0
pool cleaners
  + -1 more
Cleans pool every week
Description of Work: We use Reeds for our monthly pool cleaning service. Their customer service dept has been very attentive. I forgot to process one of the monthly invoices and they credited the $20 late fee without me asking.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$170

Contact information

802 Summer Park Dr Ste 101, Stafford, TX 77477

http://www.reedspoolservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
960

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

Reed's Pool Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Reed's Pool Service accepts the following forms of payment: Check,CreditCard,Zelle
No, Reed's Pool Service does not offer free project estimates.
Yes, Reed's Pool Service offers eco-friendly accreditations.
No, Reed's Pool Service does not offer a senior discount.
No, Reed's Pool Service does not offer emergency services.
Yes, Reed's Pool Service offers warranties.
Reed's Pool Service offers the following services: We specialize in in-ground pool cleaning and repairs. We offer: filter cleaning, pool cleaning, pool equipment repair, acid washes, tile blasting, and pool schools amongst others. We do pool repairs all over the city of Houston and surrounding areas. Please note that we ONLY clean pools in the Missouri City, Richmond, Sugar Land, and some Southwest Houston areas.
We do NOT do: Above ground pool/spa service/repairs, vinyl liner pool service/repairs, leak detections, tile work, pool re-plasters or remodels, and new pool construction.

Contact information

802 Summer Park Dr Ste 101, Stafford, TX 77477

http://www.reedspoolservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed