Description of Work: They repaired my shower. They were quick and efficient and fixed the problem. They were easy to contact and were very quick to respond via phone or text.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Patti L.
12/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Excellent job done. Plumber came at scheduled time, kept us up to date if time might change. Work done quickly and thoroughly.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from LAYNE PLUMBING
We appreciate your business. If we can be of help in the future, please do not hesitate to give us a call. Thanks...Kathy Bryant Layne Plumbing
Bill C.
04/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Various plumbing issues: installed bar sink and fixtures, bath fixtures in 3 baths.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$700
Response from LAYNE PLUMBING
Thank you.....as always, we appreciate your business! Kathy Bryant Layne Plumbing
Robert E.
03/2015
5.0
plumbing
+ -1 more
.
Description of Work: Cleaned out hot water lines in guest bathroom tub and sink. Replaced parts in the bathtub faucet. | |I have used Layne Plumbing for a number of small jobs over the last 2-3 years and they always do a professional and cost effective job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from LAYNE PLUMBING
Thanks, as always we appreciate your business! Kathy Layne Plumbing
Valerie F.
03/2011
5.0
plumbing
+ -1 more
They were on time, very professional but charming too. They even cleaned up afterwards. I have found them reliable, honest and knowledgeable about their work. I would use then again whenever -
Description of Work: This time around, Layne replaced a cartridge in the kitchen faucet. In the past, he has replaced commodes, shower faucets, and water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Jerrilyn K H.
05/2010
5.0
plumbing
+ -1 more
We arranged a time that was convenient and they phoned and notified me of the arrival time and were prompt. The work was done quickly and efficiently. It is an old house and working with the water lines is tricky. There were no problems. I really recommend this company. This is the second time they have done repairs in my home and they have been prompt, efficient and cost effective.
Description of Work: I sent Kathy pictures of the work to be done, which was to remove the kitchen faucet, and move the hot and cold supply lines from the wall to under the sink. They were able to give me an estimate from the pictures. We were remodeling the counter top and replacing the sink so the sink was already out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lane W.
03/2010
5.0
plumbing
+ -1 more
They gave me a window of noon to 3 pm, and arrived at around 12:30. I was pleased, because I had other things to do, and I never seem to get the early portion of the time frame offered. They came in and looked at the situation. At this point, one of the workers let out a few curse words. I for one hate the use of bad language in any situation, thus I knocked down the professionalism part to a "B" grade. In my opinion, a professional, no matter what career, should not use bad language in front of a customer. They looked at what needed to be done, began work, and finished in about 30 minutes or so. They wrote up my bill, took my card information, and asked how I heard about them. They charged $175 for a 30 minute job. I know people have to make money, but this seemed a tad bit high, especially since on the phone the secretary quoted me a price of $125 per hour. The parts they put on were not that expensive, so I'm not sure why they charged so much. All in all, however, I would use this company again. Ultimately, I just hate it when its a job that I can't figure out or do on my own.
Description of Work: Had a leaky sink in the spare bathroom. They replaced several pieces that had become worn and the integrity was compromised. Replaced parts that I had replaced about 6 months ago, so I'm not too sure why they did that, but regardless, the job got done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from LAYNE PLUMBING
As a rule we do not use profanity on the job and agree it is not professional. At time of call for service, homeowner asked price which was just a ballpark price of $125.00/hr labor (plumber and helper) and any parts needed to do the job. This particular call was finished in a shorter time because there were 2 master plumbers and a helper on the job (all 3 were meeting to go to another job), however the charge was only for 1 plumber and 1 helper. This type of repair is generally a 1 hour job with 1 plumber and 1 helper. Our company policy is if owner installed parts and the master plumber deems them inferior they will always be replaced since we have to warranty our work. In this case homeowner used hardware store parts, which are not plumbing wholesale house quality. The general public must understand a plumbing service technician must carry a vast array of materials on a repair vehicle so that additional charges are not incurred if the part is not there. All parts are charged at list price. Having said all of this we do appreciate your business and hope to service you in the future.
Patrick K.
01/2010
5.0
plumbing
+ -1 more
It was fantastic. It is obviously a family-owned business and Layne was the person who performed the tasks. Layne and his wife, Cathy, were responsive to the initial enquiry. Cathy called me at 8 AM to advise me of the time window. Layne arrived within the promised time window. The job was professionally done. My house and my toilets remained spotless after the job. It was a pleasure using Layne Plumbing and I will definitely use him again.
Description of Work: Replace three toilets with Kohler "Cimmaron" elongated toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,185
Michelle F.
01/2010
5.0
plumbing
+ -1 more
Layne Plumbing arrived at our home in order to give us an estimate on the requested job and an approximate time required to complete the job. The estimate was square on, and they arrived exactly as stated and finished the job with professionalism. Our new exterior gas lanterns look beautiful, and are functioning without problems. Layne Plumbing did a fantastic job, and we are extremely pleased with the outcome. We will definitely call them back for any plumbing needs! Michelle Feavel
Description of Work: Layne Plumbing removed old gas lanterns from the exterior of our home and replaced them with higher grade gas lanterns. This required working with natural gas pipelines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
SUSIE E.
11/2009
5.0
plumbing
+ -1 more
It went very well. They arrived when they said they would arrive (a big plus for me) and the work was perfect. They were in and out quickly (less than 30 minutes).
Description of Work: Had them replace our garbage disposal. The original disposal has been used for 16 years, and we had concern whether it would work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Marise M.
08/2009
5.0
plumbing
+ -1 more
Why I liked them: I had a single day allotted to be at home to have all this work performed. Three very experienced, very neat/clean, polite plumbers arrived exactly when they were expected and completed all work within 4 hours, for exactly the price that was estimated. Their work was extremely neat and clean and sound. These guys really knew their stuff. And they were smart and pleasant to be around. They worked well with/around other contractors also the premises; they showed great care with my home and took special care to protect all the walls/floors being updated as well. I have already found an additional project for them to come back and perform. And I trust them enough to leave a house key for them to do the work without my being onsite. I also appreciate the fact that they use email to communicate as well as phones; this can be a huge convenience, helping ensure clarity of project requests and enabling flexibility in timing connections. About my project: 2009 updated the interior of my 45 year old ranch-style home, including all painting (ceilings, walls, closets, trim, kitchen cabs…the works), all floors (carpeting, laminate, tile), numerous plumbing fixtures, etc. About me: I have extremely EXTREMELY high standards. I don’t have tons of money, but I will spend for high quality that represents good value. (This is illustrated in my choice of vehicles—I drive an Acura. That might be pricier than some would have, and it’s also less expensive than what others might choose.) I am a consumer who gets involved and has to understand the why’s and wherefore’s of all contractor work, so I can maintain it for the long term. I work, and I have to juggle contractor appointments to suit my availability to meet them at my house.
Description of Work: What they did: installed 3 new Toto toilets; installed 3 new bathroom sink faucets (Jado, Phyrich, Grohe); replaced valve for washing machine feeds; replaced valve for an outside faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Becki M.
08/2009
5.0
plumbing
+ -1 more
Perfect. They were in and out within about 45 min. well dressed, polite knowledgeable
Description of Work: Installed new dishwasher in kitchen and installed hot/cold shower valve in master bath.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Karl W.
05/2009
5.0
plumbing
+ -1 more
It went great. I got an in person estimate at first, and after the quote i scheduled the service a week later. They showed up on time, worked quickly and cleaned up after themselves. Overall a very good experience.
Description of Work: Layne and his crew installed bath and shower fixtures for me in 2 bathrooms. I had some old fixtures that needed to be updated, and they had to cut through the wall to get at some of the fixtures to replace them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jerrilyn K H.
03/2009
5.0
plumbing
+ -1 more
They did a good job and were in and out quickly.
Description of Work: My garbage disposal started leaking from the bottom. They gave me a quote over the phone. I choose the medium priced/quality disposal. We agreed on a day, and they called that day to arrange the time. They notified me when they would be at my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jon V.
03/2009
5.0
plumbing
+ -1 more
Excellent experience! Scheduling took a week and now I know why ....this plumber is in demand. Arrived as scheduled and explained what he needed to do and why.
Description of Work: Replaced 4 water turn off valves that had corroded due to mineral deposits in the water and re-seated a new toilette. I had a new tile floor put in a bathroom and the tiler removed the old toilette to do his work. I decided to buy a new toilette and the tiler installed it at the end of his work on the new floor. Installation was not done correctly and the toilette leaked immediately.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Howard G.
02/2009
5.0
plumbing
+ -1 more
Came promptly, worked fast, explained everything and did not try to sell me repairs I didn't need.
Description of Work: Fixed faulty diverter valves in a couple of faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Judy R.
10/2008
5.0
plumbing
+ -1 more
Courteous, caring professional, knowledgeable and reasonable.
Description of Work: I had a leak outside my home and in the upstairs bathtub. Two plumbers had previously, on different occasions, tried to fix the tub leak to no avail. One plumber even cut 3 or 4 feet of my ceiling out trying to find the leak. Layne plumbing came in and assessed the situation and found the site. Quoted a price and went to work. Very efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
DAVID C.
07/2008
5.0
plumbing
+ -1 more
Very well. I couldn't have asked for quicker and more efficient service.
Description of Work: Two toilets were continuing to lose water and thus needing to replenish their basins too quickly, making a constant noise of water moving. Layne Plumbing came in and worked very well to figure out the problem (worn down drain stops and pumps), installed new devices on the spot and solved the problem quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
SUSIE E.
07/2008
5.0
plumbing, water heater repair
+ 0 more
Overall, the project went well. The price was competitive, even less than 2 other quotes. He took the time to explain our options, and even said we didn't have to replace both water heaters at the same time since one of them was not leaking yet. He was prompt and the work was completed on time.
Description of Work: They replaced 2 hot water heaters in the attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
JACK M.
10/2007
5.0
plumbing
+ -1 more
MR. LAYNE BRYANT AND A HELPER SHOWED UP ON TIME, IT TOOK HIM ABOUT 45 MINUTES, AND HE DID GOOD WORK. I WOULD USE THEM AGAIN. LABOR = $125 + PARTS.
Description of Work: THEY REPAIRED 2 TOTO TOILETS AND REPAIRED ONE MOEN FAUCET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert N.
10/2007
5.0
plumbing
+ -1 more
Work was completed in a professional manner. Layne Plumbing employees were pleasant and a pleasure to deal with. The work area was left clean.
Description of Work: Repaired beak in underground fitting at water meter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
06/2007
5.0
plumbing
+ -1 more
They were prompt, efficient, and good.
Description of Work: I was having water that was coming from my garbage disposal that was going into my dish washer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
STEPHEN H.
02/2007
5.0
plumbing
+ -1 more
Layne is very professional and very reasonably priced. I'm a remodeling contractor and I use Layne for many of my remodeling projects.
Description of Work: Relocated plumbing for kitchen sink (moved p-trap and supply lines), installed new faucet, garbage disposal, and dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$415
BRUCE S.
08/2006
5.0
plumbing
+ -1 more
This was our first effort to use Angie;s List for a repair service with excellent results. Layne returned my call, scheduled an appointment, and made the necessary repair as promised.
Description of Work: There was a galvanized water line leak in the ceiling of the master bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
BECKY F.
08/2006
5.0
plumbing
+ -1 more
I called them over the weekend, and they came out on that Monday. They were very friendly and nice. I was satisfied.
Description of Work: They replaced valves to the washer.
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling
FAQ
LAYNE PLUMBING is currently rated 4.9 overall out of 5.
LAYNE PLUMBING accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, LAYNE PLUMBING does not offer free project estimates.
No, LAYNE PLUMBING does not offer eco-friendly accreditations.
No, LAYNE PLUMBING does not offer a senior discount.
No, LAYNE PLUMBING does not offer emergency services.
No, LAYNE PLUMBING does not offer warranties.
LAYNE PLUMBING offers the following services: RESIDENTIAL PLUMBING REPAIRS AND REMODELING SERVICES.