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GM APPLIANCE SERVICE

Appliance Repair, Appliance Repair - Small

About us

**Your call to us will be the only call you'll need to make when you need APPLIANCE SERVICE AND REPAIR**FREE service call with completed repair or service. SAME DAY SERVICE AT NO EXTRA CHARGE. After hours service available on refrigerators and ice makers. We will help you obtain information on the warranty of your unit and can help you save money. Factory Trained Technicians that are knowledgeable in all aspects of the care, maintenance, and repair of your appliance. We also offer repairs for Sub Zero refrigerators, Sub Zero freezer repair, Sub Zero ice maker, and other high end appliance brands.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

repair and service ALL major brand appliances. washers dryers dishwashers refrigerators built in refrigerators microwaves cooktops ranges ovens built-in overs garbage disposals ice makers wine coolers downdrafts telescopic downdrafts freestanding freezers trash compactors

Services we don't offer

INSTALLATIONS AND REMOVALS

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.955 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-55 of 55 reviews

Errico P.
10/2020
5.0
appliance repair
  + -1 more
ice maker repair
Description of Work: Jennifer was very helpful in getting a tech lined up and quickly scheduling. Tech called ahead as planned, arrived early, was very efficient in the job, even made a couple other proactive adjustments to the unit. Great service and would use again/recommend for all appliance service needs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carl C.
08/2020
4.0
appliance repair
  + -1 more
Good job!!
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from GM APPLIANCE SERVICE
Thank you for taking the time out of your day to post a review. It is greatly appreciated

Bill B.
08/2020
5.0
appliance repair
  + -1 more
Replacement was on a timely basis.
Description of Work: Washing machine gear replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Carol S.
07/2020
4.0
appliance repair
  + -1 more
They honor their work.
Description of Work: Appliance Repair - Large
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from GM APPLIANCE SERVICE
I would never turn my back on any client. Thank you so much for believing in us!

Tom G.
04/2020
5.0
small appliance repair
  + -1 more
Good work, nice guy
Description of Work: Remove old and replace disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265.21

Response from GM APPLIANCE SERVICE
Thank you for taking the time to post a review. It was a pleasure serving you

Keshawna V.
04/2020
5.0
appliance repair
  + -1 more
Good, i'm completely satisfied.
Description of Work: Refrigerator repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from GM APPLIANCE SERVICE
Thank you very much for taking the time to write a review. we look forward to serving you again [Member Name Removed]! Stay safe

Adela R.
03/2020
5.0
small appliance repair
  + -1 more
Technician came to inspect issue with our microwave not working, immediately diagnosed the issue. A small part was needed and within 24 hours he returned and completed the repair. Will definitely use the for any appliance work needed in the future.
Description of Work: microwave repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from GM APPLIANCE SERVICE
Thank you for taking the time to post a review. I appreciate your business and if you need anything let me know. Sincerely, Jennifer Aguirre - Owner and Operator

Frances C.
03/2020
5.0
appliance repair
  + -1 more
Dryer was working good as new!
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GM APPLIANCE SERVICE
Thank you for taking the time to post a review. I appreciate your business and if you need anything let me know. Sincerely, Jennifer Aguirre - Owner and Operator

Joe L.
09/2019
5.0
appliance repair
  + -1 more
Everything went great. Got the needed part overnighted and had our family back in clean, dry clothes. Also cleaned the dryer out for us, which is always a pain to do, so was nice having a pro doing it this time. He cleaned out all the lint from inside that requires taking off the top, so no more worries about fire and runs more efficiently. Also, really nice guy. We'll call him when it goes out again.
Description of Work: Dryer settings were not working correctly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GM APPLIANCE SERVICE
It was a pleasure serving you [Member Name Removed]! Thank you for taking the time to review our company.

Truitt L A.
07/2019
5.0
appliance repair
  + -1 more
After a short delay in getting the needed part, my repair was scheduled. The repairman arrived on time and made the repair. He took the time to explain what was done, cleaned dirt and dust from the coils, and advised me on refrigerator maintenance. He was courteous and professional. When it turned out that one of the replacement parts was defective GM went above and beyond to get out and replace it before the 4th of July holiday. I plan to use GM for any appliance repairs I may need in the future.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dorothy A.
04/2019
5.0
appliance repair
  + -1 more
The repair went great, Walter explained all what was wrong with my washer and what needed to be done. He answered all my questions. He came on Monday to inspect and Tuesday it was repaired. Reasonable price too. I was super impressed by Jen, she went above and beyond to get us taken care of.
Description of Work: Fix my washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286

Response from GM APPLIANCE SERVICE
Thank you [Member Name Removed]! It was a pleasure servicing you. Have a great day!!

Nelly A.
12/2018
5.0
appliance repair
  + -1 more
They did a great job and I would recommend them always. They are very professional and are always on time. I will continue to use them.
Description of Work: They have done appliance repair for me for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cidnea B.
12/2018
5.0
appliance repair
  + -1 more
Excellent and very satisfied with the service.Very friendly,honest and prompt.Nothing negative to say about them and they were really good.
Description of Work: They reapair a washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hanora A.
09/2017
5.0
appliance repair
  + -1 more
Replaced struts, still didn't work Reported and they cancelled check payment. Suggested buy new washer which i did as sensors defective
Description of Work: Washing machine not draining well..shaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darrell Z.
05/2017
5.0
appliance repair
  + -1 more
The work went extremely well. I was very pleased from the scheduling of the initial assessment to the final work that was done.
Description of Work: Repaired wall oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GM APPLIANCE SERVICE
Thank you for the kind words [Member Name Removed] and thank you for the referral of your mom!

Isidoro D.
06/2016
5.0
appliance repair
  + -1 more
I have worked with and used a countless number of companies over the years. The customer service that Jenny exudes is fantastic, her techs are very knowledgeable and I prefer to definitely use them when I have future issues. 5 stars aren’t enough!
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha C.
05/2016
5.0
appliance repair
  + -1 more
They are very professional. Always go out of their way to fix the problem.
Description of Work: Fix dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mitchell J.
11/2015
5.0
appliance repair
  + -1 more
Though the job took longer then need be do to the poor design of the refrigerator, which required a lot of dismantling in order to access the malfunctioning parts, Walter was patient professional and friendly throughout the time he was here. So we can have full use of the refrigerator, he was able to make a temporary fix until the part can be replaced next week.
Description of Work: Found the cause of the problem regarding refrigerator cooling problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

lossie W.
08/2015
5.0
appliance repair
  + -1 more
Jennifer was so patient with me as I was in and out of the hospital because of a lung infection. I missed my appointment, I missed calls and yet she did not throw me in the trash can and forget she had a client. Alex was the serviceman, he was so nice and finished the job excellently. Thank you Both
Description of Work: My bottom freezer was forming ice around everything. The dual doors on the fridge would not close properly, you close one and the other pops open then you have to listen to the beeping alarm until somebody closes the door. I figured out the freezer was freezing up because of gaskets. I called them and they ordered the parts which was quite expensive but not as much as a new fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

SUSAN C.
07/2015
5.0
appliance repair
  + -1 more
I called this service to help me because my washer is dumb. Walter came out and repaired my washer. He was very professional. Jennifer was amazing and was helpful in any way she could be. If I have another repair, I will definitely use them again!
Description of Work: Replace some parts in my washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Angela B.
12/2014
5.0
appliance repair
  + -1 more
Very pleasant company and would call again in future if needed for additional repairs.
Description of Work: Dishwasher stopped in middle of cycle. Company was called to evaluate problem. Service tech arrived and troubleshot fault code. Determined part to replace dishwasher was not available any longer and even if it was available would be more than the cost of new dishwasher. Suggested replacing dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

David F.
12/2014
5.0
appliance repair
  + -1 more
Perfect. I was told by manufacturer that refrigerator door could not be repaired and replacement door would cost more than a new refrigerator. All I needed was a handle. They installed a handle at a fair price!
Description of Work: Repair appliance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Shivaughn B.
03/2014
5.0
appliance repair, small appliance repair
  + 0 more
From office staff to technician this company is the epitome of customer service and satisfaction. Professional, prompt friendly service lives here! They listened to my concerns addressed the issues, arrived within the projected 2 hour window which, by the way, was on the same day that I called! The diagnosis was no problem for the knowledgeable and friendly technician and he completed the repair in under 15 minutes. I am keeping their number handy!!!
Description of Work: Repaired dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

jennifer A.
02/2014
5.0
appliance repair, drain cleaning
  + 0 more
I called in because my washer was not draining. Walter arrived on time, immediately diagnosed the problem, presented the quote to me, and completed the work all within less than an hour. I am extremely happy and will definitely use them again. In fact, I have already referred them to 3 of my co-workers
Description of Work: Cleaned out the drain line to my washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

lee a N.
01/2014
5.0
appliance repair
  + -1 more
replaced glass in oven....did a great job in a timely manner
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170
    • 1
    • 2(current)
    • 3

Contact information

12022 Alston Dr, Stafford, TX 77477

http://www.gmappliancerepairhouston.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

GM APPLIANCE SERVICE is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

GM APPLIANCE SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, GM APPLIANCE SERVICE does not offer free project estimates.
No, GM APPLIANCE SERVICE does not offer eco-friendly accreditations.
Yes, GM APPLIANCE SERVICE offers a 15% senior discount.
Yes, GM APPLIANCE SERVICE offers emergency services.
Yes, GM APPLIANCE SERVICE offers warranties.
GM APPLIANCE SERVICE offers the following services: repair and service ALL major brand appliances. washers dryers dishwashers refrigerators built in refrigerators microwaves cooktops ranges ovens built-in overs garbage disposals ice makers wine coolers downdrafts telescopic downdrafts freestanding freezers trash compactors
INSTALLATIONS AND REMOVALS

Contact information

12022 Alston Dr, Stafford, TX 77477

http://www.gmappliancerepairhouston.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day