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GM APPLIANCE SERVICE

Appliance Repair, Appliance Repair - Small

About us

**Your call to us will be the only call you'll need to make when you need APPLIANCE SERVICE AND REPAIR**FREE service call with completed repair or service. SAME DAY SERVICE AT NO EXTRA CHARGE. After hours service available on refrigerators and ice makers. We will help you obtain information on the warranty of your unit and can help you save money. Factory Trained Technicians that are knowledgeable in all aspects of the care, maintenance, and repair of your appliance. We also offer repairs for Sub Zero refrigerators, Sub Zero freezer repair, Sub Zero ice maker, and other high end appliance brands.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

repair and service ALL major brand appliances. washers dryers dishwashers refrigerators built in refrigerators microwaves cooktops ranges ovens built-in overs garbage disposals ice makers wine coolers downdrafts telescopic downdrafts freestanding freezers trash compactors

Services we don't offer

INSTALLATIONS AND REMOVALS

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.955 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 55 reviews

Sean L.
02/2021
5.0
appliance repair, small appliance repair
  + 0 more
I am very thankful to have found GM Appliances. They were very responsive to get me scheduled for my LG refrigerator repair. They called the manufacturer to handle the warranty details. Their pricing was less than I expected. They were very polite and communicative throughout the entire process. The service technician was professional and knowledgeable about my particular brand of refrigerator, which happen to be difficult to do work on according to several other companies that wouldn’t even accept my repair job. GM Appliance is a rare company these days. They were fair and treated my like I was their only and best customer. I cannot recommend them enough.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

clay M.
12/2020
5.0
appliance repair
  + -1 more
Very good service! Ordered part and within 2-3 days installed! Not very talkative but that’s ok. Gave costs prior to install. Thanks
Description of Work: DW repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John M.
12/2020
5.0
appliance repair
  + -1 more
Tech showed up on time and fixed things quickly. We are pleased with the service.
Description of Work: repair dish washer and microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GM APPLIANCE SERVICE
We enjoyed servicing you and thank you for taking the time to post a review

Robin M.
11/2020
5.0
appliance repair
  + -1 more
Very professional and knowledgeable. Would definitely hire again.
Description of Work: Over the range microwave install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GM APPLIANCE SERVICE
Thank you so much for taking time out of your day to review us. We look forward to servicing you again

Vivian E.
10/2020
5.0
appliance repair
  + -1 more
Great, information given on job and amounts
Description of Work: Compressor for refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$717

Allan J.
07/2020
5.0
appliance repair
  + -1 more
GM appliance staff were courteous and friendly on the phone, making setting up appointment easy. They sent a guy over in a matter of days. The first visit was brief because after 5 minutes of looking at the fridge he said it was a sensor that needed to be replaced and I'd have to unplug the fridge for 24 hrs. I did and he returned the next day as promised to replace the sensor. The repairman was quick and to the point. I have no complaints about services rendered and would definitely recommend to a friend. I thought the pricing was fair (I was honestly ready to pay more). I was charged labor, new sensor and taxes. Overall, very happy with GM Appliance Service-- give them a chance!
Description of Work: My Samsung refrigerator needed a sensor part replaced to sufficiently cool inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Bobby A.
07/2020
5.0
appliance repair
  + -1 more
Unfortunately the oven cannot be repaired. However, Yuri (repairman) came out several times at our convenience to try everything he could. He replaced the gas valve twice. Jennifer (Office Manager) did not make us pay for the valve or the additional service calls once the determination was made that it could not be repaired. You will not find a nicer or more professional repair company around. I would recommend them to anyone needing an appliance repair.
Description of Work: Gas Oven Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Carole S.
07/2020
5.0
small appliance repair
  + -1 more
Walter was on time, courteous, and professional.
Description of Work: Install over range microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Ron M.
06/2020
5.0
appliance repair
  + -1 more
In and out, done in an hour or so. Had the parts in his truck.
Description of Work: Replaced a drain pump on a Kenmore Elite front-load washing machine.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268.04

Tanya R.
06/2020
5.0
appliance repair
  + -1 more
Called late afternoon and had service man come the next morning. He had to get the part and came next day and repair was done. Quick and well done service.
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard C.
06/2020
5.0
appliance repair
  + -1 more
Recommended against repairing. They were very prompt, competent and had energetic follow up. Stood out from the other competitors I contacted from Angie’s list.
Description of Work: Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Daniel G.
05/2020
5.0
appliance repair
  + -1 more
Fast and efficient- and not too costly!
Description of Work: replaced the compressor on my Kenmore Elite refridgerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adnan K.
05/2020
5.0
appliance repair
  + -1 more
Excellent and prompt service. I was accommodated during the pandemic when stores were shut. The repair person was quick and fast. My repair was taken care of the same day. They’re doing an excellent job serving the community.
Description of Work: Appliance Repair - Large

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Bob O.
05/2020
5.0
appliance repair
  + -1 more
As Advertised. I/we are very pleased. Would call them again.
Description of Work: Remove and replace defrost sensor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181

Jennifer H.
05/2020
5.0
appliance repair
  + -1 more
Great responsiveness. Came out immediately and fixed the issue within days.
Description of Work: Refrigerator ice maker repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda D.
05/2020
5.0
appliance repair
  + -1 more
Technician showed up on the same day. Was back in the morning to finalize the repair. Was done quickly and professionally. I definite would recommend this company.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Dorothy A.
05/2020
5.0
appliance repair
  + -1 more
It went great, as usual. I have used GM Appliance before and was completely satisfied. Fast professional service as well as great prices.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Troy B.
05/2020
5.0
appliance repair
  + -1 more
Great repair service. The tech was very knowledgeable & fixed the problem immediately
Description of Work: Repaired my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from GM APPLIANCE SERVICE
Thank you for taking the time out of your day to review us! We enjoyed serving you. Sincerely, Jennifer Aguirre - Owner and Operator

Mary M.
05/2020
5.0
appliance repair
  + -1 more
Very prompt and efficient. Worked with me in an emergency. They stayed clam as I flipped out lol. Thanks Jennifer and crew for talking care of us when needed.
Description of Work: Appliance Repair - Large

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rania M.
05/2020
5.0
appliance repair
  + -1 more
They told me that the vent hood I had ordered needed another part. They were professional and courteous. I hope to hire them when the part comes in.
Description of Work: Appliance Repair - Large

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jenny M.
05/2020
5.0
appliance repair
  + -1 more
GM Appliance Repair responded to my call right away when I called and was polite and courteous getting details from me on what I needed. They showed up to give an estimate when they said they would be here and practiced social distancing while giving the estimate. After review, a repair was suggested. The initial visit cost is deducted from the repair bill if you decide to do the repair. Very low pressure. After the part was ordered they came back at the time agreed to. No 12 or 6 hour time of arrival window - thank goodness! and again practiced social distancing. Very important to my family because we have a high risk family member at home. Repair was made and price was exactly as stated. Very nice, easy to understand repair explanation, and very helpful and personable office person. They came when they said they would. Quick and Easy. Reasonably priced. What else can you ask for? Highly recommend
Description of Work: Appliance Repair - Large Dryer overheating and making very loud noises
Rating CategoryRating out of 5
Yes, I recommend this pro

john M.
03/2020
5.0
appliance repair
  + -1 more
Very professional, figured out the problem but did not have part on truck, ordered it and repaired.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from GM APPLIANCE SERVICE
Thank you for taking the time to post a review. I appreciate your business and if you need anything let me know. Sincerely, Jennifer Aguirre - Owner and Operator

Thomas S.
03/2020
5.0
small appliance repair
  + -1 more
They were amazing to work with. I have a home warranty but the home warranty company I work thru makes you jump thru Hoops to have a small part replaced in my dryer. Alex my technician said that they would be back in 3 days to do repair once the warranty company approved the repair. I had issues with that and Alex stayed and repaired my dryer anyways. I paid him my deductible. The warranty company is now refusing to pay them the labor and time. These are amazing people to work with they care about human beings and not bs*** **** behind the scenes garbage. By all means I will use them in the future and you should too.
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from GM APPLIANCE SERVICE
Thank you for taking the time to post a review. I was glad we could help you. I appreciate your business and if you need anything let me know. Sincerely, Jennifer Aguirre - Owner and Operator

Samuel M.
03/2020
5.0
appliance repair, small appliance repair, appliance sales
  + 1 more
100% recommend!! I was about to buy a whole new refrigerator but GM APPLIANCE SERVICE saved my entire month! Quick and professional service at its BEST! Thank you GM APPLIANCE SERVICE.
Description of Work: refrigerator
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from GM APPLIANCE SERVICE
Thank you for the kind words. I appreciate your business and if you need anything let me know. Sincerely, Jennifer Aguirre - Owner and Operator

Deandra B.
03/2020
5.0
appliance repair
  + -1 more
It was a great experience! They were punctual and reasonably priced for the services. Staff was friendly and knowledgeable about repairs. I would definitely recommended and use the services again.
Description of Work: Washing machine and dryer fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GM APPLIANCE SERVICE
Thank you for taking the time to post a review. I appreciate your business and if you need anything let me know. Sincerely, Jennifer Aguirre - Owner and Operator
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Contact information

12022 Alston Dr, Stafford, TX 77477

http://www.gmappliancerepairhouston.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

GM APPLIANCE SERVICE is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

GM APPLIANCE SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, GM APPLIANCE SERVICE does not offer free project estimates.
No, GM APPLIANCE SERVICE does not offer eco-friendly accreditations.
Yes, GM APPLIANCE SERVICE offers a 15% senior discount.
Yes, GM APPLIANCE SERVICE offers emergency services.
Yes, GM APPLIANCE SERVICE offers warranties.
GM APPLIANCE SERVICE offers the following services: repair and service ALL major brand appliances. washers dryers dishwashers refrigerators built in refrigerators microwaves cooktops ranges ovens built-in overs garbage disposals ice makers wine coolers downdrafts telescopic downdrafts freestanding freezers trash compactors
INSTALLATIONS AND REMOVALS

Contact information

12022 Alston Dr, Stafford, TX 77477

http://www.gmappliancerepairhouston.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day