The Perfect Light

It went well.

As planned

Amazing as always

It went very well

unknown

They did a great job. They were professional, neat and on-time. We plan to use again.

We agreed to a contract and they got started and pulled the men off the project and then put different men on the project and broke a tile on my roof. The also lost my holiday decorations. I will not use them again in the future nor would I recommend their services to others.

They’re great and do a beautiful job. I’ve never had any problems and they listen and accommodate our timelines. You need to check with Perfect Light on availability to take the lights down because they’re taken down by area and not first-come, first -serve.

The service was good and they were punctual.

Everything went well. They were very prompt and did the work exactly as promised.

They do a good job putting the lights up and are pretty good to responding to light outages. I do wish they would have a little bit faster response time to light outages during the week of Christmas.

Their main office is good but doesn’t always carry through. I wish they would let me know when they come out so I could talk with them beforehand about concerns I have. The Mosquito Repellers are working well and I also have had landscape lighting with them for 8 years. Again, my only concern is that they do not let me know when they arrive.

They installed most of our landscape lights and the initial installation was good. I was not happy with being charged a second trip charge but ended up paying this fee. A different person, not with the Perfect Light, fixed the non-working lights.

It took them three times to come back and get all the lights working. They were very apologetic and I have received several follow-up phone calls to make sure everything is working properly now. I would recommend them to others.

They’re great and I’ve never had any issues. I have recommended them to my neighbors and would highly recommend them to anyone.

They’re excellent. If one light bulb were to go out I would call them and they would come right out.

The work they perform is of high quality and they schedule a pick-up time to remove the lights. They’re very accommodating.

They did a fine job and completed it in a day.

We were completely satisfied with the work.

I contacted The Perfect Light to get them to give me an estimate on outside lighting for my front yard. The young man who came out to talk to me seemed to know his business but he sounded like he was reading from a script. Kept stating all the obvious reasons why outside lighting was important and how it helped the value of your home, etc. I felt like he was talking to me like I had no sense at all (I'm I am old enough to be his grandmother!). He gave me a very general quote and asked me to sign an estimate sheet that said I was "comfortable making a decision the night of the demo," which I did. However, he never followed up on the estimate. When I called the company in January and explained that I was still looking for outside lighting and that I did not want that same person to come out to my house, the salesman sounded very insulted and said "he's out best sales person." I never called them to make the second appointment.

The process has always gone well. If you schedule each year before Thanksgiving, you get a discount, which is nice when you're paying so much. They'll come hang the lights around Halloween , but they won't turn on until after Thanksgiving -- everything is on a timer. After Christmas, they'll come again and take everything down, store whatever and then begin again the following year. They'll get a hold of me in late summer to schedule the upcoming season. I usually pay half then to schedule and then the other half when they're done hanging the lights in Oct/Nov. They don't like to give you a date and time. They give you a week or so as the window which can be hard if you work and want to be home for the install for any reason (like dogs in the yard, locked gates or whatever else) I had a problem one year with a section going out. A crew came out to fix it the next day. Another year, some scrooge stole the yard lights, stakes and all -- it took them about a week to replace those (we had to pay for them but that was expected). Their office can sometimes be a bit disconnected, but someone has always called me back and addressed whatever. A friend who I referred this year is having a problem getting them to install -- they're not giving her a time like I mentioned above and she wants her lights up as they promised. She hired them just before Thanksgiving to be put up the day or so after. I'm not sure what the reason is for the hold up, but their office isn't communicating very well with her (that disconnection I spoke about? and new help). Who knows the reason, but overall, they've been great with me. I just wish they'd get hers going. Their prices are too high for that kinda stuff to be happening. I guess that means hire them early to late summer for Christmas, you'll be on their schedule and they'll have product --- no problems that way.

I paid for Christmas lights, installation and storage of the lights. I was told that storage for the lights is 50% of the cost of the lights. This year I was told that part of the lights I bought last year had a different storage rate - 100% of the cost of the lights. I elected to retrieve my lights. I was told they could ship the lights to me (close to $100 in shipping fees) or I could pick them up. I was told by two different employees that my lights were in storage in Sugar Land. I agreed to pick up my lights there and made an appointment to do so. A couple of days later, they cancelled the appointment. I called back to reschedule the appointment and now am being told that my lights are in Spring and I must travel 55 miles to pick them up. Every time I speak with them, there is a different story. It is obvious they are trying to coerce me into paying a huge shipping fee. This is ridiculous. After 5-6 weeks of going back and forth with them, I told them I would pick up my lights in Sugar Land. They told me the lights had been sent to the Spring warehouse. My husband and I spent an entire Saturday morning making the roundtrip to Spring, only to be told our lights were not there. At that point, they said they would deliver them (why wouldn't they do that over 2 months ago?). When we finally received our lights (many weeks after we first requested them), we hired a lighting contractor to install them on our home. The contractor told us that not only were the lights a fire hazard but were not up to local code and legally they could not install them. We were told it would be dangerous to install these lights. This company is simply fraudulent.

They did a great job and they stayed in touch with us. They did a really good job at explaining what they were going to provide and then they provided it. We didn’t get any other quotes so I don’t know about the price. I was really impressed with them and I intend to write them a letter and thank them.

They had been out once before to replace some bulbs. They are courteous, I guess the first time when they did come out and didn't charge an arm and a leg for just a few bulbs. I would call them again, I will put it that way, if we had problems.

Horrible on the Christmas lighting. Original price was a rip off for what I got. Was to put up & take down each yr for half, price was way higher for lousy work. Bad on the front & back yard lighting, over priced and no maintenance, outrageous.