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Texas Best Garage Door Co.

Garage Doors, Doors

About us

A family-owned-and-operated business, Texas Best Garage Door Co. in Porter, Texas, provides 24-hour emergency garage door service, repair, and installation. With more than 20 years of combined experience, we have professionally serviced and repaired more than 10,000 garage doors of residential and commercial properties. If you wish to get in touch with us, our courteous staff is equipped to answer your questions and assist with small problems over the phone. It is our belief that our customers deserve the best.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Garage Door Installation; Garage Door Service & Repairs; Garage Door Sales

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8152 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 76-100 of 152 reviews

Barbara R.
07/2017
1.0
garage doors
  + -1 more
Very, very pushy to make me buy entire new system and rollers. Not trust worthy.
Description of Work: I did Å„ot use these people. Wanted to sell an entire new system, found thru another company, only to be reset after a thunderstorm.

Rating CategoryRating out of 5
professionalism
1.0


Response from Texas Best Garage Door Co.
Mrs. [Member Name Removed] first of all we are sorry that we made you feel this way about our company. I've tried to reach out to you personally on several occasions but our attempts were unsuccessful. According to Angie's List you purchased a tune up back in April, which included a 21-point safety inspection. Our technicians at that time advise customers of any issues they may see or any old parts that may require repair to make your garage door work properly. However we NEVER pressure anyone to purchase them, its always up to our customers to make these decisions its simply our responsibility to inform you guys to prevent any further garage door problems or injuries.

Sal G.
07/2017
5.0
garage doors
  + -1 more
Everything went fine. He replaced the rollers. And now it does not make a ton of noise opening or closing.
Description of Work: Garage door check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Dean L.
06/2017
5.0
garage doors
  + -1 more
Good. We added new ball-bearing rollers to rejuvenate our 20 year old door.
Description of Work: Garage door tuneup & 1spring replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

George P.
06/2017
5.0
garage doors
  + -1 more
Ended up with additionally replacing springs and cables for additional $250. Suspect I got some upsell, but original equipment was probably pretty old. Guys were nice enough.
Description of Work: Came out for tune up and roller replacement coupon deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

sarah P.
06/2017
5.0
garage doors
  + -1 more
Prompt arrival time and extremely helpful staff.
Description of Work: Garage door tune up and spring replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia T.
06/2017
5.0
garage doors
  + -1 more
He cleaned it and fixed it. Very friendly. Good work
Description of Work: Spring was off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hector V.
06/2017
5.0
garage doors
  + -1 more
Very well, technician was polite and gave good advice
Description of Work: replace rollers on two garage doors, general maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Terence F.
05/2017
5.0
garage doors
  + -1 more
Technician was on time and did work efficiently. Would hire again and recommend to others.
Description of Work: Paid for a garage door tune-up .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Beth M.
05/2017
5.0
garage doors
  + -1 more
Excellent. They knew the right size of motor and spring I needed for my garage door. They were punctual and efficiently replaced the motor and spring. I now have a quiet opening garage door for the first time since I bought the house. Very pleased and will recommend them to friends and family.
Description of Work: Garage door motor, spring and rollers needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Olrick N.
05/2017
5.0
garage doors
  + -1 more
It was great. It was excellent. He was on time, professional and friendly. The guy worked for maybe a half hour. There was one worker.
Description of Work: I bought a Deal for a garage door tune up. The guy changed the wheel, and he did a tune up and made sure everything was greased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lynda A.
05/2017
5.0
garage doors
  + -1 more
The installation went very well, no problem were incurred. Installers were very professional, and explained operation of the garage door. Will definitely use their service again.
Description of Work: Installed garage door opener and serviced garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Pete H.
05/2017
5.0
garage doors
  + -1 more
The guys determined that the rollers were old and not tracking well. That was the main cause of door not opening and closing properly. The chain needed adjusting as well. They also recommended a change in the springs which were original to the door. I paid more than for just a tune up but the door now opens and closes very quietly and easy. The guys were methodical and quick. Very polite.
Description of Work: I thought my door opener needed adjusting due to a malfunction so requested this service. I believed a tune up would take care of the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa S.
05/2017
5.0
garage doors
  + -1 more
It went very well. The technicians listened to what I had to say that was happening with my garage door, and then did a check of things on the door and determined that it was the mother board that was bad. They returned the next day to complete the job, and also installed an emergency unit for me to be able to get into my garage if I am unable to use the remotes to open the door. That was very helpful for me to have been given that information.2
Description of Work: My garage door was opening and closing on its on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$255.7

Chandler W.
05/2017
5.0
garage doors
  + -1 more
TBG replaced my rollers quickly and efficiently, and troubleshot the balance issue. The solution did require extra expense, but I am happy with the result, and TBG's professionalism.
Description of Work: I took advantage of an Angie's List special offer of garage door maintenance and roller replacement. Right before I saw this post, I noticed that my door's force settings and balance were both dangerously off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Selene H.
05/2017
5.0
garage doors
  + -1 more
Outstanding service! Definitely would recommend and use again. Very thorough and particular everything was done right - took extra time to double check. Great service!!!
Description of Work: Replaced garage rollers, springs and did tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David N.
05/2017
5.0
garage doors
  + -1 more
Omar was punctual and answered all my questions. He did good work and I would recommend him to others.
Description of Work: I had new rollers, pulleys and springs installed on the two garage doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary H.
05/2017
5.0
garage doors
  + -1 more
They arrived on time, and worked on door and showed me upgrades that are available in future. Now door opens smooth and quite. So glad I did the maintenance package.
Description of Work: They got the squeaks out of the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Julie V.
04/2017
5.0
garage doors
  + -1 more
The company was prompt in responding to communications. The technician was polite, professional, and thorough. We are happy with the new weatherstripping.
Description of Work: We had weather stripping replaced on the bottom of one garage door.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Travis W.
04/2017
5.0
garage doors
  + -1 more
Service was wonderful. The gentlemen were very courteous, efficient and quick. I would highly recommend this company to fix/replace your garage door.
Description of Work: I needed to have the spring replaced. I also had TBG replace my wheels on the track.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Ann I.
04/2017
5.0
garage doors
  + -1 more
Super! i got a call to schedule within 24 hours of buying the deal on Angie's List. I was able to get an opening for just two days later. On that day Omar phoned to tell me that he was on his way. Two men came, went right to work, checked everything for me, replaced the rollers, recommended replacing the old single spring with 2 torsion springs as I had at my former house. Finished up, tidied up. Did a great job. I feel secure and know that if I'm concerned about anything related to the garage door I can call Omar at TBG - Texas Best Garage Door Co. Thanks to Angie's List for helping me find him.
Description of Work: I selected an offer for a $69 garage door tune up and roller replacement because my garage door was noisy as it opened and closed and the opener had opened and shut itself a few times. My house is 15 years old. The opener was replaced about 9 years ago. Door spring looked dirty, maybe rusty, and as a senior citizen who needs to use a walker to get around, I can no longer climb ladders to service things myself. I needed a responsible person to check it for me. I was excited to see this offer from a local company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenda C.
04/2017
5.0
garage doors
  + -1 more
Very well. They were punctual and checked out the garage door, advising the rollers needed replaced as well as the springs needing maintenance. Although they replaced the rollers, we will have the maintenance done another time .
Description of Work: Checked out the maintenance of the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Ken B.
04/2017
5.0
garage doors
  + -1 more
Went very well. Edwin did not try to sell us additional services, just provided us with the age of the springs and motor.
Description of Work: Garage door tune-up to include replacement of old ball bearing rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Jared W.
03/2017
5.0
garage doors
  + -1 more
Great. Timely and thorough. We then called him to come back for our other door ($120 for the second trip).
Description of Work: Garage door tune-up (popping and banging noises; sometimes door would reach bottom and go back up).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha H.
03/2017
5.0
garage doors
  + -1 more
TBG was hired to evaluate our opener and do maintenance. Maintenance was done but the opener continued to have problems, due to age and poor quality of original opener unit purchased through at a department store. The technicians from TBG were professional and efficient and we are thrilled with the quality of the new garage door opener.
Description of Work: Maintenance, repair or replace a garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas W.
03/2017
5.0
garage doors
  + -1 more
it went very well. They tested it multiple times with me and made adjustments to ensure I was satisfied.
Description of Work: Garage door wouldn't open all the way. They replaced the springs, wheels, and adjusted everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Contact information

23221 Aldine Westfield Rd Suite 756, Spring, TX 77373

http://www.tbgaragedoorservice.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Texas Best Garage Door Co. is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Texas Best Garage Door Co. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Texas Best Garage Door Co. offers free project estimates.
No, Texas Best Garage Door Co. does not offer eco-friendly accreditations.
Yes, Texas Best Garage Door Co. offers a 5% senior discount.
Yes, Texas Best Garage Door Co. offers emergency services.
No, Texas Best Garage Door Co. does not offer warranties.
Texas Best Garage Door Co. offers the following services: Garage Door Installation; Garage Door Service & Repairs; Garage Door Sales
Ask for Details

Contact information

23221 Aldine Westfield Rd Suite 756, Spring, TX 77373

http://www.tbgaragedoorservice.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day