Houston Repair & Remodeling

Description of Work: The owner, Philip Warwick, came out to give me an estimate at my condo in appoximately late October, early november 2014. I had some repair work I needed in done in both of my bathrooms due to water damage from water entering from the unit above mine. I got three estimates and the estimate from Houston Repair & Remodeling was reasonable and the owner seemed to be professional and competent. I was waiting for my insurance company to approve the repair work, so it was about a week later that I contacted the owner, Philip, to engage his services. We set up a date for him to start (within a few days). A couple of days before the service was to begin, I was contacted and asked if it was possible to postpone my job due to some emergency with another client. I had just bought a new dishwasher and they offered to install it for free for the inconvenience. No problem at all. In the meantime, I had another issue with water coming into my unit from upstairs that created new damage in my bathrooms. I had to wait on insurance again so this further delayed the job. During this time, I tried repeatedly to get in touch with Mr. Warwick to ask him about the added costs for the new damage and to get a new start date. I tried to contact him for about a week to no avail. Finally, I called his office and they told me he was ill. I asked to please have him call me when he could. I finally got in touch with him through text message around December 19, 2014. Mr. Warwick said he'd been having migraines. Of course I was sorry he was feeling poorly, but he has a business to run. Two weeks is a ridiculous amount of time to keep a client waiting for a response. I was going out of town for an extended time over Christmas and into the new year, so we set up a new start date for January 15, 2015. Again, a couple of days before, his office called to tell me there had been another emergency with another client and could we please postpone my job again. At this point, they offered me a discount on the services so I wouldn't go elsewhere, so I agreed. We set up a new start date for a week later. Again, just before the start date, the job was postponed again. I was starting to get extremely fed up, but I was promised they wouldn't delay again, would do a great job, etc. So I agreed. On the start date, two of Mr. Warwick's "best guys" show up at my condo to start the work. Mr. Warwick is nowhere in sight. These guys had never been to my home before and were sent there with just a list of things to do. I had to show them where everything was and try to explain the repairs that needed to be done. I had been waiting to have my new dishwasher installed for over two months and that was the first thing I asked the guys to do. It took them a day and half just to install the dishwasher. I got a message from Mr. Warwick's office stating that I would have to pay for the installation, but they would cart it off for free. What?!?! I was told that it would be installed for free. Finally, they claimed it was a "misunderstanding" and of course they would install if for free. I called and demanded to speak to Mr. Warwick. I asked him why he didn't show up on the first day of the job to explain what needed to be done to his workers. It would only have taken a few minutes and would certainly have helped to make things go more smoothly. He basically stated that he had more important jobs to work on. Finally, after another day or so, the two guys claimed to be done. Half of the things I had discussed with Mr. Warwick didn't get done. At that point, I called his office and told them not to send the workers back. I'd had enough. Houston Repair & Remodeling suffers from a severe lack of organization and communication amongst its employees besides having an owner who clearly has difficultly keeping up with the demands of the construction industry. I would avoid using this company at all costs.

Description of Work: My big mistake was paying in advance. Many of the jobs listed on the work order were never started. Some of the tasks were incomplete, leaving my situation worse than it was when HR&R started. It is my belief that Phillip is a liar and a thief.

Description of Work: I am worse off than I was before HHR started the project. The worker was supposed to put a remote control in my ceiling fan. Now, I have no lights in my den. The worker promised to come back at 10:30 the next morning, but he did not.

Description of Work: float, texture and paint damaged sheetrock on ceiling |repair damaged hardiplank on garage | |it all looks great

Description of Work: Back door (with doggie door and window insert) was customized to our request, and the work was professionally performed at a reasonable price. We were happy with the work product and will use them again for other household items.

Description of Work: An attic AC unit had leaked into the room below causing the ceiling sheetrock to sag. HRR cut out the damaged sheetrock, checked and sprayed for mold (although none was found, it was a precaution), replaced insulation and sheetrock, matched the paint and texture, and replaced the ceiling fan with a new one that I purchased. They also replaced the ceiling fan in another room and switched the blinds in the two rooms. The job took two days and both employees that showed up were professional and polite.

Description of Work: Replaced tube and tile. Worked very hard with the schedule of the renters in the home. Then ensured that we were satisfied with the work and came back to do corrections at no charge.

Description of Work: My home is old and has needed a lot of repairs. I have been pleased with every business I have chosen from Angie's List, but Houston Repair and Remodeling was absolutely amazing. Phillip Warwick gave me an estimate for replacing rotten wood on the exterior on my home. When he presented the contract, he offered a price to replace the windows and doors on the back of my house. There was absolutely no pressure. I was able to accept his offer and have the windows and doors replaced as well as the wood. The crew completed the wood on one day and came back the next day to do the windows and doors which required that they work on the inside of the house. The crew worked very hard, respected my home as they removed the old windows and doors, and cleaned up everything when they were finished. They went above and beyond anything I expected. I even found little things that they did that were not specified in the contract. I was so overwhelmed that I had tears in my eyes when I tried to express my appreciation to Phillip when he came by to check on the job. I will use HRR again and encourage others to choose them as well.

Description of Work: We had our glass repaired on our front door, Houston repair did a great job and were vey timely.

Description of Work: Installed fans and light kits. Service went well. Kind of expensive but prompt a no problems.

Description of Work: HOUSTON REPAIR AND REMODELING

Description of Work: We have used Philip in the past and didn't hesitate to use him again for adding a garage access to our attic. Our house has one small one in the house but we needed another one in the garage d/t all of our extra stuff. Philip and his assistant came out on a super hot day and word diligently to add the extra access in for us. Even though it was hot, they worked through the day neatly and continuously. When they left, they left the garage cleaned and neat, no mess left! The access has proven to be sound and secure as we have filled the attic to capacity. I can't remember the exact amount that was spent on the access but I do remember that it was very reasonable. I don't hesitate to contact Phillip for any other estimates or work that I need done.

Description of Work: I just had electrical work done in my home by Houston Repair & Remodeling. I have an older house that needed quite a bit of updating, and Phillip was able to do it all in just a few hours which I appreciated since I had to be without electricity while he was working! He told me exactly what he was doing, and why it had to be done. He has a good work ethic, communicates well, and is very professional. I will definitely have him back again.

Description of Work: Mr Warwick gave me an estimate to do work on my home. I hired him and when he came out he found structural problems. He brought these to my attention, fixed some mortar to prevent any more water leakage and then told me that his work ethic would prevent him from going any further with the job. He stated that he felt I should not spend the $ to have the items fixed until a foundation expert took care of the problem.

Description of Work: We used Houston Repair & Remodeling service to do some repairs on windows, gutters, we had a hole in the roof and squirrels were coming in and to patch that, and some door repair. We last used his service four weeks ago.

Description of Work: Power washing siding and pool area, along with driveway and sidewalks to front of home.

Description of Work: had pendant lights placed.shutters,chandelier put up and dimmers placed as well.service was great. was very comfortable leaving house with him while i ran some errands.

Description of Work: Replaced rotten trim on 5 windows and around the back door and painted the trim. Replaced a small area of interior trim and painted it.

Description of Work: They replaced and painted some rotted wood along my roof and above my garage. .

Description of Work: No services were performed.

Description of Work: Phillip relocated two outlets and installed a chandelier on a vaulted ceiling.

Description of Work: replaced broken pipes.

Description of Work: I had an under ground electrical cable ran from the main box in the garage to a new box installed in a new shed about 50 feet from the garage. New box and power added in shed.

Description of Work: HRR made the house safe from electrical fires caused by bad wiring. Prior to HRR's work, the electrical wiring was wired incorrectly and the electrical box needed replacement. HRR put in a new box and checked out the wires to ensure they were safe.

Description of Work: Bathroom lights installed....fencing replaced....bathroom tiling....lights replaced in the garage....new fan in a room with a vaulted ceiling --- we could not find an extension pole with the antiqued bronze coloring, so Phillip painted one!