F M 1960 Plumbing & Air Conditioning Inc

They did a great job.

Very professionals

unknown

unknown

unknown

unknown

They are courteous, clean, and prompt. It was an overall good experience.

Although not the lowest bid we received, they did excellent work at a reasonable price. They were responsive to phone calls and punctual in arriving on the job. Perry made some suggestions that saved us from doing unneccessary work (and spending extra money). Overall a professional job. Their willingness to co-ordinate timing with our other contractors made the job go smoothly and made our lives much easier. We were very pleased with the outcome.

Excellent job on all work performed. The estimate was right on and I was pleased not only with the quality of the repairs but also the professionalism displayed by staff handling phone calls and the technician who performed all of the work. This was a major job since the old water heater had been in the attic for over 10 years. I was pleased to see that all parts used were new and the new water heater lines were neatly insulated and all lines bracketed in place neatly. The technician explained everything that was involved with the main job and also what needed to be done with installation of new water hoses for the washing machine--they don't use those old black rubber ones which can fail--and for the bathtub drain installation. A neat panel was installed over the place where he had to cut through the wall. Part of the water heater job required an additional person and that individual showed up on a timely basis so that we did not have any delay in the job. Although the water heater installation was the original job, after he was there, I discovered these other problems and they accommodated us and had to come back the second day but did not charge another trip fee. The work was completed on a timely basis and they were very responsive when I called a couple of days after the job was finished because we smelled some gas. There was a minor leak at the site of one of the fittings. No charge of course. First class outfit all the way. I used them last year and will continue to use them not only for plumbing but also for AC work. They don't try to talk you into any unnecessary work and gave me a Sr. Citizen discount since it was a big job. If you want cheap...don't call them...but if you want the job done right and at a reasonable price, definitely call.

Overall, the job went excellent. I called them at the last minute the Wednesday before Thanksgiving. Another plumber had told me he could not get it done until after the holiday and I had a house full of company. The other plumber said he could not get the over-sized tank until after the weekend. FM 1960 came through for me and worked into the evening. On Thanksgiving I had hot water! It was expensive and more than I would usually pay but I was happy to pay it.

He was on time and very professional. He also took 10% off for senior discount.

Woke up Sunday morning with hot water spraying out from the plumbing under the sink (after turning on the dishwasher). I called FM 1960 Plumbing on Monday. They came out same day, gave an estimate, came back the following day to fix everything. Perry was very professional, very neat, replaced all the old, twisted lines under the sink. His work was beautiful. I couldn't have asked for a better job. He gave a 10% Angie's List discount. I will definitely use them in the future.

The guy that came out was very professional and fixed the problem quickly.

when I called their number, someone took the message right away. And an appointment time was set early the next morning. Although we agreed on the price over the phone once the plumber confirmed the diagnosis, I do feel that the rates are a little high, but the satisfaction of knowing that it was repaired by a reliable company already rated on Angie's List made it more palatable. I should have inquired when I made the call that the trip charge was $50.

It went very well. It was very professional. I had 4 estimates. Theirs was the most reasonable solution and not the cheapest but was no way the highest either. I felt much more comfortable with their idea of how to fix the problem and they proved me correct.

The plumber arrived on time, identified the problem. Inforomed me that the faucets were unique and the parts would have to be ordered. He asked if I wanted the parts ordered and told me an approx. cost. The parts came in about 2 weeks, He called and installed the parts. Excellent work, Neat, clean and careful.

went very well. professional, showed up on time and were clean.

I had been meaning to replace these two water heaters since shortly after moving in as they were rumbling and were approaching 10 years old. Also, I did not want a water heater failure in the attic as happened at my old house. After checking Angie's List, the first page of results returned estimates as high as $1600 each! I had done my research on a plumbing website and all these estimates seemed out of range even for the best water heater (Bradford & White). I even checked a home improvement center first and I am so glad they failed to call me back until the next day because my research found out that the brand they sell (Whirlpool) has had many, many failures of the brand and that a class action settlement was reached sometime last year. I called Spring Plumbing and Lynn put me in touch with Perry who came out within the hour and gave me a written estimate of $1700 for both Bradford and White units! I had to go beyond the first two pages of Plumbers on the list because of the high estimates, lack of answers to calls, lack of returned calls or unavailability. Perry said he could have the units out and begin work at 8am the next morning. The next morning the units were delivered and shortly after, Perry came by with his helper to install the units. They spread drop cloths down on the carpeting and somehow wrestled the old water heaters down my winding stair case without scuffing the walls. Additionally, Perry advised that I get two shut off valves replaced which he did for an additional $125. The entire job took about 4 hours. My lesson learned is that especially in a crowded category like plumbing, the best bet may not be found on the first page.

I would not use Spring Plumbing again as I think the prices charged are way out of line. The work was straight-forward, and to charge roughly $300 an hour for labor is in my opinion outrageous. I contacted the company this morning and asked what they charged for a service call. The lady told me $50 and told me she would refund the other $25 of the $75 that the plumber had me pay. I told her about calling the other companies and having the work done for much less and she just said she would refund the $25.00.

We originally planned to install 3 faucet sets. However, our serviceman told us we had been sold the wrong set for one of the bathrooms. In the master bath, one of the faucet handles had to be cut off to remove it. That took the most time. Also, even though we had purchased nice Kohler fixtures, we needed an additional line for each faucet that had not been included in the sets. Our installer had the correct lines for the project. The installation of both sets was easily and expertly installed. They worked great and looked even better. The cleanup was meticulous and thoughtful. They also recycle the old equipment.

They're good people! I called them to repair my toilet while another contractor was used to replace the flooring upstairs and the ceiling in my den. Due to my inexperience, I called them out to my home too early TWICE and the plumber couldn't do the work because the floor wasn't ready yet. When the entire bathroom was done I called them a THIRD time and they came out and finished the job. Even with the extra trips, the price originally quoted was what I paid. They really have a lot of patience!

Plumber arrived within 90 minutes of first call to company. Guy was nice, wiped his feet as he went in and out on a rainy day, showed me what he did, etc.

The men were friendly and knowledgeable. They arrived in the timeframe I was given. They completed the work quickly.

This company is very good. They have very nice attitudes, on the phone and in person. The people are very upfront; they will not hesitate to tell you some of there secrets. The work was done in a very timely manner. They were in and out of here. I liked their work and there attitudes so much that I set up an appointment for them to do the plumbing in a bathroom I am planning to build.

We feel he did an excellent job, in two days. Apparently the original homeowners didn't have it installed level, so it began to leak, and didn't get good evaporation. It's been fine ever since they came out and took care of the problem. The gentleman who came out to fix it was very polite and did a good job while he was here.