Owner operated. No subs. Cost is determined by the job. No travel charges.
Appliance Rescue is a family owned and operated business dedicated to giving it’s customers the best service possible. We currently service The Woodlands and Spring areas.
We at Appliance Rescue appreciate our customers and to show it we have a “20/20 on-time guarantee”.
What this means is, we will be at your door within 20 minutes of our scheduled appointment or you get $20.00 off your bill. Repair or not. Put that on top of our 1 year warranty on parts and labor and our satisfaction guarantee, you would think there is nothing else to offer.
Wrong. Our scheduling is ON THE HOUR. We won’t give you the typical 4 hour window of arrival. We schedule our customers on EXACT times that fit their schedules.
Alan listened to my efforts to correct the problem. He thoroughly checked all the lines as well as the ice maker itself. He quickly realized that a section of the line feeding into the ice maker had become blocked when water froze in the line. He disassembled the line and removed the connecting section that feeds into the ice maker, ran warm water over the build up of ice then reassembled the line. He stayed to make sure water would run through the line and the ice maker would begin filling with water. Alan was very friendly and I highly recommend his appliance repair service to everyone.
Description of Work: Fixed ice maker's water line which had become blocked when water froze in the line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Linda Y.
07/2013
5.0
appliance repair
+ -1 more
He is just great. I was very pleased that he took $50 off the price, and was not expecting it. He is very thorough in his work, and was very intent on solving our problem. Once he figured out what was going on, he quickly fixed it.
Description of Work: He most recently came out last month and fixed our oven. He is pretty much the only one we use for all kinds of large appliance repairs. Our oven was getting a lot of moisture on the glass and sweating to the point that it was going on the blink. He originally came out, checked it out, but could not find out what was causing the sweating. The second time I called him out, he had actually contacted several of his colleagues to try to find out if they had any idea what was going on. He was very intent on getting it fixed for me. He finally figured out that it was the blower, and replaced it. He even deducted $50 from the price to make up for not being able to fix it the first time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Herman W.
07/2013
5.0
appliance repair
+ -1 more
Oven was 17 years old. New control no longer available. Sent out old control for rebuild. Installed rebuilt control Has been fine for over a year. Completely satisfied.
Description of Work: electronic control on wall oven not working. Had old unit rebuilt and installed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$289
Rebecca W.
07/2013
5.0
appliance repair
+ -1 more
We've been so very happy with the service provided by Appliance Rescue Service. He was out to our house a few times over the course of several months because our part was on back order. He really knows his stuff and is very helpful. The only downside is that he's so good that he's really busy. Rarely can he come out immediately to look at something. Most of the time he's worth the wait for us though!
Description of Work: Replaced oven control panel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$250
Teresa H.
06/2013
5.0
appliance repair
+ -1 more
Very professional, early for the appointment, and knowledgeable. Will use again for other appliance repairs.
Description of Work: Microwave wire was sparking, so replaced wire
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Julie B.
05/2013
5.0
appliance repair
+ -1 more
Came on time, did a great job.
Description of Work: New drain pump for my front loading washer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
George C.
05/2013
5.0
appliance repair
+ -1 more
Simple e-mail exchange. After leaving a message, he e-mailed back quickly. Turned out that a switch needed to be turned on that someone had mistakenly turned off. No need to for him to come out.
Description of Work: Visited the website and left a message describing my problem with a dishwasher in my new house and requested to schedule an appointment. Within a few minutes, Alan e-mailed back -- turned out what we thought was a potentially expensive problem was quickly fixed and didn't require a visit. If we experience any "real" problems in the future, we will be sure to come to him for help.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Lester B.
05/2013
5.0
appliance repair
+ -1 more
Our clothes dryer seemed to be emitting the odor of natural gas. The owner of Appliance Rescue came out, noted that it was the faint odor of and quot;new houseand quot; that the dryer will and quot;emphasizeand quot; because of the heat, and that it would disappear over time. He checked out the machine, shortened up and properly installed the exhaust vent, and put everything back in place. He was very courteous and reasonable, on time, and knowledgeable. We would definitely use Appliance Rescue again.
Description of Work: Came out to check a "natural gas odor" that seemed to be coming from our clothes dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
niels N.
04/2013
5.0
appliance repair
+ -1 more
Called a week and a half ago to schedule an appointment. Technician advised that they were quite busy and that it would be a week or so until he could come out to repair two items. Because of the ratings in Angie's List, I decided to wait for what I believed was the right choice of repair people. This was a great choice! Technician arrived promptly at 8:00 A.M. and went straight to work. Started dishwasher and then went immediately to freezer. Examined freezer and advised what was wrong and what it would cost to repair. Fixed same. Went back to dishwasher which had started its cycle. Examined dishwasher and disassembled lower section. Found some trash and a stone? Cleaned same and advised that it may need a new pump and motor. Gave an estimate and then went back to work assembling unit. Works fine without new parts and I was pleased. No hassle, no B.S. Just good honest repair work, on time and for a fair price. Technician explained everything and was quite friendly and had a very customer service attitude. I wouldn't hesitate to recommend this company. It was well worth the wait for an appointment.
Description of Work: Repaired a non-working freezer and a dishwasher that was making excessive noise and not functioning properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
E M.
04/2013
5.0
appliance repair
+ -1 more
He had it repaired in 20 minutes. It was just something in there that needed to be removed.
Description of Work: He fixed our dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Jeanne Marie C.
01/2013
5.0
appliance repair
+ -1 more
Went very well. Saw another small problem with washing machine that he fixed the following week for no charge.
Description of Work: Droll personality. Quick. In and out under 1/2 hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Lynette W.
01/2013
5.0
appliance repair
+ -1 more
Wonderful. They are a great company.
Description of Work: They are very prompt courteous and professional. They came out and had to order a part which they then came and replaced the next day. We will use them again for sure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
bradly R.
12/2012
5.0
small appliance repair
+ -1 more
Excellent communication, prompt arrival. Called when he was on the way. Inspected my microwave, found inverter board failing. Gave quote but recommended to NOT fix it, rather use it till it died then purchase a new unit. Thank you for the honest evaluation, and not pushing a repair.
Description of Work: Estimate repair of Microwave
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Kelly T.
12/2012
5.0
appliance repair
+ -1 more
The job went great--Alan was right on time when he said he'd be there, and got the work done very quickly. He was also really super nice, and in the future, I will call him any time I have an appliance act up. I would give my very highest recommendation to Alan at Appliance Rescue Service to anyone needing appliance repair.
Description of Work: I had a refrigerator ice/water dispenser that was acting up, dispensing ice all over the kitchen floor randomly and a burning smell was coming from the motor. The fridge is about 10 years old but I didn't want to replace it yet. Alan came out and tested it and found that the time delay was bad. He ordered the new part and installed it for a very reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Wei Y.
11/2012
5.0
appliance repair
+ -1 more
Found APPLIANCE RESCUE SERVICE from Angie's List. Liked its review. Called and left a message on Saturday. Got a call from Alan on Monday morning. Made a schedule for Tuesday. Show up 20 minutes before the appoint. Alan is very knowledgable and prefessional. He explained what is wrong immediately and recommend the repair. At the beginning, I didn't want to chang the ice maker. But eventually changed my mind. The whole process is quick and hassle free.
Description of Work: Remove the ice build up in the freezer, change ice maker and the flow regulator in the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Jerald G.
11/2012
4.0
appliance repair
+ -1 more
I have used this service a number of times to fix my appliances and have been satisfied.
Description of Work: Washing machine needed repair. It wasn't cheap but I believe the price was fair. Good response time.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
Mark F.
11/2012
5.0
appliance repair
+ -1 more
A few days ago I scheduled an appointment for Appliance Rescue Service to come and look at my dryer, which was not drying efficiently. The appointment was set for 9:00am. On the day of the appointment I could not remember if it was set for 8:00am or 9:00am and called him at about 8:20am to see if he was still coming. About 8:30am he showed up and got right to work. Fixed the vent in no time and fixed the washing machine agitator with parts he already had on hand. The cost for service was reasonable and I will definitely call him again if I need appliance repair.
Description of Work: Repair man unclogged dryer vent that goes from wall to exit of house, which in my case is at the 2nd story roof. He also noticed the agitator on the washing machine was broken and fixed that with parts needed that he had on hand.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
David N.
11/2012
5.0
appliance repair, small appliance repair
+ 0 more
Repair man was nice and showed that he knew what he was doing. It was an easy fix. But I know that he could handle a more complex type of fix.
Description of Work: Our gas stove burner stopped working - lighting automatically. They fixed it very fast.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Tom S.
10/2012
5.0
appliance repair
+ -1 more
Arrived ahead of time. Diagnosed problem. Had part with him. Good price.
Description of Work: Burners on gas countertop would not ignite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Patrick M.
08/2012
5.0
appliance repair
+ -1 more
Owner was prompt, professional, effective and thifty. I highly recommend.
Description of Work: GE refrig was defrosting. ARS checked all components and determined that the circuit board was defective. Owner had the replacement board in his truck. Completed his work in 30 minutes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Bill R.
07/2012
5.0
appliance repair
+ -1 more
Excellent experience in all respects. Jake was friendly and very knowledgable. In addition, he was well prepared, as he had the applicable replacement part on his truck.
Description of Work: Our old gas dryer was making a loud noise upon startup and not drying efficiently. Jake came out arrriving on time, quickly disassembled the unit and diagnosed the problem, which was a defective (and old) part. He replaced the part, performed a complete check of the unit and was gone in slightly less than 30 minutes. Service work on an appliance cannot be done any more efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Richard R.
07/2012
5.0
appliance repair
+ -1 more
Excellent. Easy appointment. Showed up on time. Provided a price and fixed the problem.
Description of Work: Diagnosed and Replaced a pump in an LG clothes washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jennifer R.
07/2012
5.0
appliance repair
+ -1 more
Jake came out on a Saturday and was very prompt and professional. He spent a good deal of time inspecting and diagnosing the damaged fridge despite me telling him at the onset that we'd already decided to replace the unit and had no intention of repairing it (or using Appliance Rescue Service to repair it). A lesser company would have walked away or done the bare minimum, realizing that they wouldn't be getting any business from the time invested during the estimate. I was shocked at the low-price of the Saturday service call - only $30.00. I even asked Jake to double-check, as I expected a price 4x that - especially for a Saturday visit. He assured me that $30 was the standard rate for house-calls. That's one heck of a bargain. I will, without hesitation, consider Appliance Rescue Service again should the need ever arise.
Description of Work: We had a lightning strike a tree in our front yard and the power surge damaged our refrigerator (among other items). Homeowner's Insurance company required we get a repair estimate to verify the cause of the damage and estimate for repair or replacement. We'd used Appliance Rescue Service in the past and couldn't be happier with our last experience. They agreed so send somebody out (on a Saturday) and evaluate our fridge. They did a thorough evaluation and concluded that the fridge was damaged due to power surge, as expected. Left me with a written repair estimate, as required by the Homeowner's Insurance company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Shelby V.
07/2012
5.0
appliance repair, small appliance repair
+ 0 more
Alan was on time, and worked quickly. Appreciated his explanining what was wrong, and showing me the elements of the oven/microwave that needed to be repaired.
Description of Work: Alan replaced the heating element on the oven. Also looked at the microwave to determine what needed to be repaired. He did not have the part for the oven that day, but did return the next morning to install and fix! We decided not to get the microwave fixed because it was more cost beneficial to buy a new one. We appeciated his honesty in explaning that the microwave wasn't in the best condition and that it would likely be best for us to just buy a new one instead of him repairing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Angel M.
06/2012
5.0
appliance repair
+ -1 more
Excellent service! Jake was polite, prompt (even early the day he came back with parts he had to order),and helpful. I was given honest ansers about my washer and they were able to fix it with a warranty on parts and service.
Description of Work: Washing machine repair on a ten year old washer.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Appliance Rescue Service is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Appliance Rescue Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Appliance Rescue Service does not offer free project estimates.
No, Appliance Rescue Service does not offer eco-friendly accreditations.
No, Appliance Rescue Service does not offer a senior discount.
No, Appliance Rescue Service does not offer emergency services.
No, Appliance Rescue Service does not offer warranties.
Appliance Rescue Service offers the following services: Appliance repair.