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Berkeys Air Conditioning Plumbing & Electrical

Heating and Air Conditioning, Plumbing, Electrical,

About us

Berkeys has been serving DFW since 1975. Berkeys offers plumbing, air conditioning & heating, and electrical services to homeowners. The company sells America’s top-rated brands of heating and air conditioning equipment known for high efficiency, reliability and serviceability. Berkeys Peace of Mind Plan ensures HVAC, Plumbing and Electrical systems all operate safely and at peak efficiency. Berkeys maintains an A+ rating with the Better Business Bureau (BBB) and has led the field in area newspapers’ readers’ favorite polls.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Air Conditioning & Electrical Repair, Maintenance & Installation. Clogged Drain & Sewer Cleaning. Repipe. Slab Leak Detection. Gas Lines. Air Conditioning & Heating Systems. Water Heaters. Tankless Water Heaters. Attic Insulation. Radiant Barrier. Air Filtration. Water Filtration. Surge Protection, Fuse Box & Electric Panel Inspection & Replacement. Electrical Troubleshooting. Light Fixture Installation.

Services we don't offer

Trees, Foundation Repair, & Appliance Repair.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,044 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
3%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 951-975 of 1044 reviews

Jonathan A.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Heating inspection, |Good

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JIM M.
01/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They charged way too much and then did not fix the problem. They had to come out a second time. The second guy at least was able to explain things better and fix the problem. First guy was in such a hurry it was ridiculous. It was a horrible experience and I will never use them again. That are all about the money not honesty and quality.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$400

Response from Berkeys Air Conditioning Plumbing & Electrical
Berkeys A/C, Plumbing, and Electrical offers upfront pricing and our policy is to get authorization to do work before any work is started. The work was approved but, unfortunately, the first technician did not completely fix the problem. We are glad that we could get another technician to resolve the issue. Our pricing, while we acknowledge is not the cheapest available, comes with long-term warranties, 100% satisfaction guaranteed, from a company that will be there when you need us, 24/7. Our technicians are licensed, certified, and meet our rigorous requirements to ensure the customer receives the very best quality service and technical advice available.

Marialyce S.
01/2015
2.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: They unclogged the drain pipe, but left toilet paper that they cleaned out in my flower beds. He said that that wasn't in his "job description." The men from Dry Force even said that they didn't think it was professional either.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$400

Response from Berkeys Air Conditioning Plumbing & Electrical
Berkeys A/C, Plumbing, and Electrical offers 100% satisfaction guaranteed., We were not aware that the technician did not clean the area, as that is part of the job. We sincerely regret that we didn't have the opportunity to come back and finish the job and would have been more than happy to if we had been made aware.

Mark J.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Margaret P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your business, we are very happy that you were pleased with our service!

Robert E.
01/2015
4.0
plumbing, water heater repair, drain pipe
  + 1 more
.
Description of Work: Replaced a hot water heater (inside house closet); and installed drainage (pvc and copper pipe lines) from the tank to the outside wall. Added an automatic shut off valve (and sensor) on the water supply line to the tank. The install was good and I believe the set-up significantly reduces or protects exposure to home damage should the tank ever leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your business, and thank you for your review! We appreciate you very much!

James S.
01/2015
4.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Had a failure with my water heater and had guests coming for a visit so I was desperate. Of 3 companies listed on Angie's List Berkeys was able to come out the soonest. Technician was pleasant and appeared very knowledgeable and competent. He replaced my 12-year old, 50 gallon gas water heater within a reasonable time, then presented me with an invoice for $1793.00 (50 gal, 6 year water heater - $1666.00, and plumbing permit - $127.00). I thought this price was high but it had been 25 years since I purchased a water heater (for a different house) so I assumed this was the going rate. Also, I had a somewhat urgent need so I paid without questioning. Since then, friends and neighbors I have spoken to said they were able to have similar water heaters replaced for a lower cost. So I may use Berkeys for future needs but I will definitely get a quote before committing to anything.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you very much for your business and for your review too! We appreciate it very much. I am pleased that you were very satisfied with our service and our installation. From a pricing perspective, it is often times not an apples to apples comparison, as products vary greatly, along with installation methods, warranties, etc. While Berkeys may not always be the lowest cost, we pride ourselves very much on doing it right the first time, with the finest, best trained technicians in the area, and an undying commitment to ensuring both immediate and long-term satisfaction. I do hope that the next time you need any Plumbing, HVAC, or Electrical work completed that you will choose Berkeys!! We value your business very much!

Laura S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I am on the BAM plan and it is very worthwhile. During my furnace tune-up they tried to sell me additional items, didn't understand why these things were not addressed prior to the initial install of the new HVAC system approx. 1 year ago. You will pay for the fancy trucks and uniforms, but the BAM plan is very cost effective for keeping your units tuned-up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Harold G.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Two inspections per year for plumbing, HVAC, and Electrical for $99 is a good deal. Decided on major tank overhaul for 4 toilets. Need to call them for a re-visit as two toilets are not working as they should. Problem with the BAM inspection is that you have to make 3 different appointments,one each for Plumbing, HVAC, Electrical. In my case, made appointment for Electrical (4 hour window); then they did not show. Got a call said they were running "late". Despite issues, I will continue with Berkey's hoping they can work some of the kinks out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your business, and for your patience! Our electrical department is new for us, and we are still working out some of the kinks from a staffing/scheduling standpoint. I hope we can continue to be of service to you home, and if there are issues after we leave, we will make them right, as I believe we have demonstrated to you.

George H.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia H.
01/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Replaced leaking water heater. I have used Berkey's for four years; they installed a new heat pump in 2010, continue to provide semi-annual P/M service, and just replaced the water heater. They are professional, timely, and responsive. Their prices are on the higher end of the spectrum, but they are dependable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,660

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your business and your review, we appreciate you very much!

Elizabeth S.
01/2015
1.0
plumbing
  + -1 more
..
Description of Work: I kick them out of my house. Wanted to open wall to check water line to new refg. Never check to see the nut was loose on the turn on. After talking to the manager and reduced the price to 179.00 still to high. never even pulled the refg. out to look at the connection. I called another plumber and only paid service call. He tighten the nut. |

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$300

Response from Berkeys Air Conditioning Plumbing & Electrical
We responded directly to this customer on the date of our service call, back last May 29, 2014. We apologized for not explaining the reason that we do not simply tighten packing nuts due to the high risk of future failure and possible flooding issues/water damage issues. The option that we offered to replace the valve for the customer was a permanent fix, and we stand behind our recommendation.

Jennifer W.
12/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They told us we needed to replace the A/C unit, and quoted nearly $8,000. We had a second opinion, and the other company was able to flush the system and it has been working great ever since! We will need to replace it, but we will go with this other company that quoted us a much better rate than Berkeys and was very honest about how we could temporarily fix the problem to make it through the season.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Berkeys Air Conditioning Plumbing & Electrical
I am sorry to see you were not happy with our recommendation to replace your unit. Based on the age of the unit, we typically do not make recommendations for repairs, as we believe this not be in your best interest based on again the age, and overall condition of the equipment. In retrospect, we still should have offered you repair options, with our recommendation still for replacement. From a replacement estimate standpoint, it is critical to make sure you are comparing apples to apples, not only from an equipment choice standpoint, brand, efficiency, rating, warranty etc., but also from an installation standpoint, as there are wildly different approaches and methods. When it is time for replacement, we hope that you will give us another opportunity and we will do our best to provide you with the best solution for your home.

Celesta W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: HVAC Checkup and Service |Berkeys is always professional and their employees are knowledgeable. However, I am sometimes concerned with their focus on marketing while performing service functions. Though I don't enjoy the tradition of stating a multiple hour window for the appointment, it's the way it is!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$360

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your business and the overall good review. We take your feedback seriously, and never want you to feel pressured into buying something. We also will never make recommendations to you that we don't believe will benefit you in either comfort, safety, or efficiency. But, we are always looking for ways to help our homeowners and at the same time grow our business!

SANDRA F.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I am a BAM member, which means they service my air, heat and plumbing yearly for $99..

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rick E.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new heating and AC system for our downstairs. Very professional and we were extremely happy. We've had this for just over a year now and have had zero issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your business and for your A review! We appreciate you very much!!

Amanda G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: 6 month check up. I have used their services for years. You pay $99 for a checkup on heating and air and plumbing. They do the check up, then give you information of any other work they recommend, but do not put pressure on you to have it done immediately. Have been pleased with their work and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your business and the A review! We appreciate you very much!

Kim W.
12/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: I actually used them twice. The first time was for the AC and then for the water heater. In both cases they did a very good job and the guys doing the work were both friendly and efficient

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your business and for your A review! We appreciate you very much!

John S.
11/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Amanda G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen R.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Changed AC filter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

kathrina P.
10/2014
5.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
.
Description of Work: Cleared a clogged drain in upstairs bathroom. A variety of methods were used to clear it. It was the drain the AC goes to and that is what caused the clog; he also gave us info on how to avoid future problems. Very professional, very knowledgeable. He also checked the hot water heaters and pointed out possible problem areas. Great tech, great company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Ronald H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It was great.
Rating CategoryRating out of 5
Yes, I recommend this pro

rajkiran V.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They come out 3 times a year to do maintenance on my system. It was pretty good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert W.
10/2014
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
Electrical and Plumbing too now!
Description of Work: HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1070 S Kimball Ave Suite 131, Southlake, TX 76092

http://www.berkeys.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
M-37968
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
11/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Generator,
Home Automation,
Phone Service - Landline

FAQ

Berkeys Air Conditioning Plumbing & Electrical is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Berkeys Air Conditioning Plumbing & Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Berkeys Air Conditioning Plumbing & Electrical does not offer free project estimates.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers eco-friendly accreditations.
No, Berkeys Air Conditioning Plumbing & Electrical does not offer a senior discount.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers emergency services.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers warranties.
Berkeys Air Conditioning Plumbing & Electrical offers the following services: Plumbing, Air Conditioning & Electrical Repair, Maintenance & Installation. Clogged Drain & Sewer Cleaning. Repipe. Slab Leak Detection. Gas Lines. Air Conditioning & Heating Systems. Water Heaters. Tankless Water Heaters. Attic Insulation. Radiant Barrier. Air Filtration. Water Filtration. Surge Protection, Fuse Box & Electric Panel Inspection & Replacement. Electrical Troubleshooting. Light Fixture Installation.
Trees, Foundation Repair, & Appliance Repair.

Contact information

1070 S Kimball Ave Suite 131, Southlake, TX 76092

http://www.berkeys.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day