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Berkeys Air Conditioning Plumbing & Electrical

Heating and Air Conditioning, Plumbing, Electrical,

About us

Berkeys has been serving DFW since 1975. Berkeys offers plumbing, air conditioning & heating, and electrical services to homeowners. The company sells America’s top-rated brands of heating and air conditioning equipment known for high efficiency, reliability and serviceability. Berkeys Peace of Mind Plan ensures HVAC, Plumbing and Electrical systems all operate safely and at peak efficiency. Berkeys maintains an A+ rating with the Better Business Bureau (BBB) and has led the field in area newspapers’ readers’ favorite polls.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Air Conditioning & Electrical Repair, Maintenance & Installation. Clogged Drain & Sewer Cleaning. Repipe. Slab Leak Detection. Gas Lines. Air Conditioning & Heating Systems. Water Heaters. Tankless Water Heaters. Attic Insulation. Radiant Barrier. Air Filtration. Water Filtration. Surge Protection, Fuse Box & Electric Panel Inspection & Replacement. Electrical Troubleshooting. Light Fixture Installation.

Services we don't offer

Trees, Foundation Repair, & Appliance Repair.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,044 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
3%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 1044 reviews

Cindy Q.
06/2023
1.0
plumbing
  + -1 more
I called them out for a leak under my kitchen cabinet. They came right away which was great but thats where the "great" ended. The guy that came out that day could not determine where the leak was coming from and informed me that he would need to send someone with extra equipment. The was going to cost $450+ for leak detection. They came back the next day and within a few minutes and with no equipment the second guy knew it was coming from the dishwasher line. Since im not using the dishwasher I had him cap it off, which appeared to stop the leak. In the meantime he insisted on inspecting all my plumbing and informed me I needed a new water heater. Their fee; a ridiculous $2500. Upon checking my meter they said is was still moving indicating I still had a leak. He said they needed to turn off my emergency shut off to be able to determine if the leak was in the house or in the yard. I did not know where my shut off was (it ended being buried a foot) so they had to send more guys out the next day to find it and they already said it would have to be replaced. This was going to cost $2100 and 'HAD' to be done to find the leak. Then if the leak was in the yard it was going to cost a total of $6000+ to replace those lines. So I paid the 2K, the guys came out the next day and replaced the shut off valve. That was 6 weeks ago and I have never heard from any of them since. I asked 3 different men if they would be coming back to once again check for the leak and they yes, another person would be coming back out to do that. It appeared that once they had my money they weren't concerned with any follow up. I had determined by that point there was no way I was going to do any more business with them so I didn't even bother contacting them. It was quite clear that all they were concerned with was FINDING everything could possibly charge me for and gouge me with their extremely high prices. I will never do business with again nor recommend this company to anyone.
Description of Work: Leak fixed

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$2,000

Todd W.
04/2023
1.0
plumbing
  + -1 more
I had a bathtub leak on the second floor of my house that was leaking through the downstairs patio. I called Berkeys as they were able to come out same day and take a look. The guy that came out showed up when they said they would and did an inspection stating that they would have to cut a hole in the outside ceiling and repair from under the bath tub. He described it as complex and would take a couple of guys around 4 hours to repair with a $1900 quote. It was a bit of the fear sale so we agreed. The next day 2 guys showed up during the time window and went to town. One guy sat on the bench on our patio the hole time and the other guy actually did all the work. The repair was literally right above the hole and the plumber just replace the trap from underneath. Less than 2 hours and that is being generous. Was a pretty simple fix. I get that plumbing companies need insurance and certified plumbers but $1,900 for this job is excessive and felt taken advantage of. No complaints about the quality of the work.. no complaints about the work itself.. I just felt it was describe as being this complex job that was hard to do (fear sale) and they were in and out. I responded after the job and got a call from someone at the company stating its not a time and material and fixed bid.. I was told that I don't question a surgeon when I go to the hospital how much something costs. I was told that I am penalizing/judging them for being efficient. The arrogance is something else here.. so here is the power of the reviews.. use them if you want.. the work was good.. just be prepared to pay a couple of thousand dollars per hour and deal with extreme arrogance.. I gave a 1 star for the arrogance..
Description of Work: fix a leak in for our upstairs bath tub

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$1,900

Meryl M.
10/2022
5.0
plumbing, drain pipe
  + 0 more
Rene Y was our service man. He did a great job explaining everything we asked about & not having a U-joint under our tub! It was a box looking think that wouldn’t let us snake the problem. Rene showed us what it was & got right on the project. Rene came back today & has service set up promptly for us. We will always call Berkeys for any service we need. Berkeys & Rene are top rated with us! Thank you for seeing us the day we called! That’s customer care right there!
Description of Work: That’s not a U- joint

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,670

Scott H.
06/2022
1.0
plumbing, drain cleaning
  + 0 more
Classic bait-and-switch. Offered $123 deal on this site, spoke on phone and confirmed the $123 deal, tech showed up pretty late in the day and said he could only do it for 3x the amount of deal. I explained that I wouldn't need his service without original deal price. He said the clean out port would need to be located directly under the sink for me to qualify, which is nonsense. He came back and said if he could go through the sink with snake, I would qualify for $123 deal. But removing the trap under sink would make it full price. I said it takes 30 seconds to remove the trap, I'll go do it for you right now. He stood by the full price. Said if he had to go under sink, it would still be full price. Complete nonsense. If I remove the p-trap and expose the pipe for him, I have no idea how a clean out port at that location makes his job any easier. Definitely do not recommend.
Description of Work: Drain clean of slow draining sink

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$350

James T.
06/2022
1.0
auto repair, gas leak repair
  + 0 more
These people are con artists. I called them to fixed a gas leak around a coupling at the gas meter. The only reason I called them was because they were listed as a member of Atmos Energy Gas Dealer Network which offered a 20% discount (up to $250). The dispatcher who made my appointment said they would accept the 20% discount coupon but when the technician arrived, he said his manager told him they wouldn’t accept the coupon. They immediately started pushing their annual membership for $100 that renews automatically which basically offers nothing but a 15% discount off their outrageous rates. They charged $575 to perform a pressure test that took 30 minutes. Instead of offering to fix the area that was leaking they wanted to replace the entire gas line from the meter to the house for $2,700. When asked why they don’t just fix the area that is leaking the technician stated that they don’t do it that way. I would never have agreed to have them perform a $575 pressure test if they were only willing to replace the entire gas line in the yard. I basically paid them $575 for nothing. I called another licensed plumber who came out the next day and replaced the coupling and pipe leading to the gas meter for $385. This price even included the air pressure test. Avoid this company at all costs or you will be sorry.
Description of Work: gas leak around a coupling at the gas meter

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$575

Matthew M.
03/2022
5.0
plumbing
  + -1 more
Great work and solved a non-standard issue with our plumbing.
Description of Work: bath tub faucet install

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berkeys Air Conditioning Plumbing & Electrical
Hi [Member Name Removed], we truly appreciate the kind words you've shared about our company and employees! We do our absolute best to provide excellent service so thank you for sharing your positive feedback!

Cindy H.
02/2022
5.0
heating & air conditioning/hvac
  + -1 more
They are expensive but they were fine.
Description of Work: They check the heat and air system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for taking the time to leave us a 5 star review! Your feedback is very important. We never want our clients to feel they were taken advantage of. We try to keep prices fair and within the national average price. Our pricing, while we acknowledge is not the cheapest available, comes with long-term warranties, 100% satisfaction guarantees, from a company that will be there when you need us, 24/7. Our technicians are licensed, certified, and meet our rigorous requirements to ensure the customer receives the very best quality service and technical advice available. All of this is built into the cost of every job.

Pat K.
12/2021
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
It`s very well, I`ve been using them for 30 years. I highy recommend them.
Description of Work: New furnish, Water heater and airconditioning installation
Rating CategoryRating out of 5
Yes, I recommend this pro
$15,000

Response from Berkeys Air Conditioning Plumbing & Electrical
Hi [Member Name Removed]! Thank you so much for the kind review! We love to hear things like this come from our customers! We appreciate you taking the time to share your experience and we look forward to working with you and anyone you recommend us to! Have a great day!

Paul H.
11/2021
1.0
plumbing
  + -1 more
I hired Berkeys because of their good ratings on Angi. I had a leaky pipe which turned into a monumental issue. Required tunneling under my house to fix. That experience was ok although after it was finished, there was still a leak and they had to come back out to fix it a second time. Today I had a clogged pipe that had raw sewage backing up into my house. My tubs were full of it. Terrible. I called them for an emergency Sunday service. I explained the situation and they told me they could help today. After 5 hours of waiting, I called back. They said I was still on the list but could give me no idea as to when they could come out nor could they tell me how far down the list I was. Just that the tech would call when he was on the way. 3 hours later, a full 8 hours after my call, I still hadn't heard anything. Tubs full of sewage, and I can't run any water in the house and they weren't able to help me after saying they would be out today. I ended up just canceling the service call and I'll use someone else. If you can't manage to even have someone close to on the way after 8 hours, then you shouldn't have said you could help me today. I would have called someone else and had the situation resolved by now.
Description of Work: Clogged pipes

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$13,000

Deloris M.
09/2021
5.0
electrician
  + -1 more
Excellent service. They gave me a good price, they came on time, and did a good service.
Description of Work: They installed ceiling fan and light fixtures.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Berkeys Air Conditioning Plumbing & Electrical
Hi [Member Name Removed], we truly appreciate the kind words you've shared about our company and employees! We do our absolute best to provide excellent service so thank you for sharing your positive feedback!

Ray G.
09/2021
1.0
plumbing
  + -1 more
Had a slow leak in a shower faucet and called Berkey's based on reviews found on Google. Derrick Olwalia arrived and told us the existing pipes needed to be replaced - giving us a $600 option for a 3 knob install or a $1200 option for a single knob install, either one of which would require removing existing tile and installing a "trap door" for future access to the pipes. We chose the cheaper option. Derrick stated he didn't have the equipment or parts on hand and would need to return the following day to complete the work. Derrick returned the following day, removed the existing knobs and then told us that due to the degradation of the pipes we'd have to go with the $1200 option but yet again, he was pressed for time and couldn't complete the entire job that day. On the third day, Kevin Tolbert arrived and informed us that Berkey's could install the single knob option but that they would be leaving us with holes in the wall surrounding the new faucet and that he had no idea what the previous tech was referring to in regards to a "trap door" for pipe access. Two different techs, three different days, two different stories and when Kevin left he took one of the knobs with him, rendering our shower completely inoperable. I sent Berkey's home and was completely dissatisfied with the experience. I called another plumbing company who sent a tech out the same day AND HE INSTALLED NEW HARDWARE, WITHOUT DAMAGING ANY TILES FOR $300. I would not use Berkey's under any circumstances and will ensure all friends and family refrain from their services as well. Complete dishonesty, lack of accountability and extremely unprofessional service - go elsewhere for even the slightest of plumbing needs.
Description of Work: Replace Shower Faucet

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for taking the time to review Berkeys. Your feedback is very important to us. Please let me know how we could have served you better. Please email us at berkeyscs@gmail.com with any comments, questions or concerns.

Sandra S.
08/2021
5.0
plumbing
  + -1 more
They r the greatest. Berkeys’s has knowledgeable plumbers. They don’t waste time and they know exactly what they are doing. They get it done promptly and efficiently. They also have a discount program that you pay once a year. Joining the program has saved me hundreds of dollars this past year. I am very satisfied.
Description of Work: Replace water piped

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Berkeys Air Conditioning Plumbing & Electrical
Hi [Member Name Removed], we truly appreciate the kind words you've shared about our company and employees! We do our absolute best to provide excellent service so thank you for sharing your positive feedback!

Patrick F.
08/2021
5.0
heating & air conditioning/hvac
  + -1 more
So happy we called Berkeys. We knew them from a previous plumbing issue and trusted them. We had used the (well-known) company that installed the AC system a few years ago to try and repair our unit in the attic and they actually made it worse. They came out twice to attempt repair and ended up causing a leak in our attic. Berkeys came out, immediately identified and then repaired the multiple problems. Berkeys is now our go-to for heating and air as well as plumbing.
Description of Work: HVAC/Furnace/AC - evaporator coils issues and clogging

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you [Member Name Removed] for sharing with us your great experience! We truly appreciate your business and are happy to hear you are satisfied with the services you've received. We look forward to continued business with you! Have a great day!

Dawn S.
08/2021
5.0
electrician
  + -1 more
Great! He was very efficient and polite.
Description of Work: Replace the 9v doorbell transformer with a higher voltage transformer so my Ring would work consistently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you so much [Member Name Removed]! We surely appreciate your review! We love to hear from happy customers and we hope to work with you again in the future! Have a great day!

Ronnie B.
08/2021
5.0
auto repair, plumbing
  + 0 more
They showed up the same day and even upgraded the system under the sink since it was connected to the spigot outside no extra charge.
Description of Work: Outside spigot broke off.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for leaving a review, [Member Name Removed]! We are happy to hear you had a great experience with us!

Octaviano H.
08/2021
4.0
auto repair
  + -1 more
I was very pleased with the maintenance inspection done. Just trying to make a decision as to which way to go. Thank you
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Berkeys Air Conditioning Plumbing & Electrical
Hi [Member Name Removed]! Thank you so much for the kind review! We love to hear things like this come from our customers! We appreciate you taking the time to share your experience and we look forward to working with you! Have a great day!

Jennifer B.
08/2021
5.0
heating & air conditioning/hvac
  + -1 more
Service was completed quickly and professionally.
Description of Work: Annual air conditioning maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for leaving a review, [Member Name Removed]! We are happy to hear you had a great experience with us!

John D.
08/2021
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
Technicians were professional and courteous.
Description of Work: HVAC System
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you [Member Name Removed]! We are very happy to hear our technicians did such an amazing job!

Dana M.
08/2021
5.0
heating & air conditioning/hvac
  + -1 more
On time, up front with quotes, and kept us apprised all through the process. We did price comparisons and Berkeys was very competitive, if not the best.
Description of Work: Two new hot water heaters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for leaving a review, [Member Name Removed]! We are happy to hear you had a great experience with us!

Scott T.
08/2021
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
It went great. From the comfort advisor that came out initially to the installers, I was very happy with the service and more importantly, workmanship put into this expensive investment.
Description of Work: Complete A/C system replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Berkeys Air Conditioning Plumbing & Electrical
Hi [Member Name Removed], we truly appreciate the kind words you've shared about our company and employees! We do our absolute best to provide excellent service so thank you for sharing your positive feedback!

Amy J.
08/2021
5.0
auto repair, plumbing
  + 0 more
GREAT!!!! They sent out their resident specialist on blocked drains and he sure was an expert. He cleared up the drain and made sure it was clear for sure before he left. He (I think his name was Clayton) was friendly, professional and knowledgeable. I will definitely call them for any other plumbing needs as price was more than fair as well.
Description of Work: Washer was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you [Member Name Removed] for taking the time to leave such a nice review for Clayton! He will surely appreciate hearing you were happy with your experience. Have a great day!

Cecilia B.
08/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
The work and professional attitude was exceptional ! The electrician claimed everything he was doing. It was a long, hot day for them but they never complained and worked efficiently and got it all done in a day. Would definitely recommend them for any electrical service!
Description of Work: Breaker panel replacement; A/C system tune-up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Berkeys Air Conditioning Plumbing & Electrical
Hi [Member Name Removed]! Thank you so much for the kind review! We love to hear things like this come from our customers! We appreciate you taking the time to share your experience and we look forward to working with you and anyone you recommend us to! Have a great day!

Ross H.
08/2021
5.0
auto repair, plumbing, water heater repair
  + 1 more
Very well indeed; I am extremely satisfied with the products they recommended and the excellence of their work.
Description of Work: Installation of new tankless water heater and new toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Response from Berkeys Air Conditioning Plumbing & Electrical
Hi [Member Name Removed], we truly appreciate the kind words you've shared about our company and employees! We do our absolute best to provide excellent service so thank you for sharing your positive feedback!

Amy T.
08/2021
5.0
heating & air conditioning/hvac, plumbing, water heater repair, air duct cleaning, drain cleaning
  + 3 more
Technician showed up when expected. Took precautions (e.g., mask & booties). Listened to issue we were having. Diagnosed problem. Quoted solution and quickly and efficiently got us up and running again. Even showed us how to prevent issue from reoccurring. Final price was same as quote and payment was smooth. A/C has been running without issue ever since.
Description of Work: Unclog HVAC condensate drain to clear fault and get system running again

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$250

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for leaving a review, [Member Name Removed]! We are happy to hear you had a great experience with our technician!

Stephen S.
08/2021
5.0
plumbing
  + -1 more
Great. The plumber was very thorough and took pride in his work.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for leaving a review, [Member Name Removed]! We are happy to hear you had a great experience with us!

Contact information

1070 S Kimball Ave Suite 131, Southlake, TX 76092

http://www.berkeys.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
M-37968
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
11/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Generator,
Home Automation,
Phone Service - Landline

FAQ

Berkeys Air Conditioning Plumbing & Electrical is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Berkeys Air Conditioning Plumbing & Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Berkeys Air Conditioning Plumbing & Electrical does not offer free project estimates.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers eco-friendly accreditations.
No, Berkeys Air Conditioning Plumbing & Electrical does not offer a senior discount.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers emergency services.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers warranties.
Berkeys Air Conditioning Plumbing & Electrical offers the following services: Plumbing, Air Conditioning & Electrical Repair, Maintenance & Installation. Clogged Drain & Sewer Cleaning. Repipe. Slab Leak Detection. Gas Lines. Air Conditioning & Heating Systems. Water Heaters. Tankless Water Heaters. Attic Insulation. Radiant Barrier. Air Filtration. Water Filtration. Surge Protection, Fuse Box & Electric Panel Inspection & Replacement. Electrical Troubleshooting. Light Fixture Installation.
Trees, Foundation Repair, & Appliance Repair.

Contact information

1070 S Kimball Ave Suite 131, Southlake, TX 76092

http://www.berkeys.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day