Berkeys has been serving DFW since 1975. Berkeys offers plumbing, air conditioning & heating, and electrical services to homeowners. The company sells America’s top-rated brands of heating and air conditioning equipment known for high efficiency, reliability and serviceability. Berkeys Peace of Mind Plan ensures HVAC, Plumbing and Electrical systems all operate safely and at peak efficiency. Berkeys maintains an A+ rating with the Better Business Bureau (BBB) and has led the field in area newspapers’ readers’ favorite polls.
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, Air Conditioning & Electrical Repair, Maintenance & Installation. Clogged Drain & Sewer Cleaning. Repipe. Slab Leak Detection. Gas Lines. Air Conditioning & Heating Systems. Water Heaters. Tankless Water Heaters. Attic Insulation. Radiant Barrier. Air Filtration. Water Filtration. Surge Protection, Fuse Box & Electric Panel Inspection & Replacement. Electrical Troubleshooting. Light Fixture Installation.
Description of Work: Dug a long trench and laid a new gas line. Also inspected in the crawlspace for any leaks. Showed up hours later than promised for the actual work and that resulted in not passing city inspection for two extra days (well that and using an external valve that didn't meet the specific city code requirements). The whole reason we chose them was it was going to be the coldest week of the year and they said they could get the work done in one day. Even after getting green-tagged, it required multiple phone calls for two follow-up visits: one to backfill the trench and one to replace the bricks they knocked out of my wall (which we were told by workers would be replaced, but told by the people on the phone they were not responsible for). The final result was satisfactory but the journey to get there was not. Also multiple other companies have told us we overpaid, but the price we paid WAS the price quoted so it isn't like they were dishonest in that regard. In fairness I should also mention Berkey's charged us $250 or so for fixing a few small attic leaks but removed that charge in an effort to make up for the house having no heat or hot water for two extra days. Too much drama and too many disagreements for me to ever utilize their services again. Maybe you'll have better luck.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$6,600
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your review. Clearly we should have communicated better on this job, on what we are responsible for, and what we are not responsible for, and we obviously failed in this case. From a time of work standpoint, while we estimate how long a job can take, there are occasions in which jobs simply take longer than anticipated due to what we run into. From a pricing perspective, many times after the fact, a competitor may say they would have done the job for $x, but until the actual job is seen and what is required is fully understand, those estimates are generally just that, vs. a firm price, that we quoted and stuck by, even though the job took longer than anticipated. And as you stated, we tried to offer a good will gesture by crediting off the charge for the leak repairs we made in the attic. I am glad the overall quality of the work was good and your problem is resolved, and I do hope that down the road you will consider us again.
LOUISE C.
06/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They know what they're doing and they get the job done correctly the first time, but they're always trying to sell you something else while they're at your house. After a while that gets a little irritating.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your review, and for your business. I appreciate the comments that we do it right the first time. Yes, it is true that we are always looking out for ways to provide our customers with new products, enhanced efficiency, safety, ways to prolong the life of your equipment, etc. And, yes, we are trying to grow our business, but I hope that we do not do it in a way that comes across as pushy, etc. We will take your feedback and discuss with our technicians, because we never want to come across as selling you something that you would not benefit from, or again, as pushy!
SANDRA F.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: A electrician came out to give estimate on how much it would cost to ground/bond CSST gas line to my tankless water heated installed in 2011. The code changed in 2009 to bond these lines but the city of Keller didn't adopt this code apparently until after I had this installed. After reading and seeing on the news that these lines could explode in lightning storm if not grounded/bonded I became concerned. I'm still deciding weather I will have this done because it's not an easy fix. I've had another electrician come out and I have also talked to city of Keller code office. All tankless water heaters with CSST gas lines must be grounded/bonded to date..prior to this install I didn't have any CSST gas lines in my attic..all hard black pipe..At city of Kellers suggestion, I plan on talking to the manufacturer of this CSST piping to get their opinion..
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your review! I hope we have the opportunity to be of service for this repair, and for all of your Electrical, HVAC, and Plumbing needs!
James S.
05/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: We have extended mtce plan and have received good service but when we have gotten bids for other work they seem to be always higher priced. If they got their prices more in line with the industry we would use them more.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your business, we appreciate it very much. We are always working on ways to ensure that our pricing is competitive in the market place, but there are so many factors, beyond the base price, that ultimately make a huge difference. Some of these include length of warranty, service after the sale (24/7 for us), compliance with permit requirements, just to name a few. At Berkeys, our commitment is to give you a fair price, and to stand behind our work 100%. We hope to continue to have an opportunity to be of service to you!
Steve C.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: New A/C and heat unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your business, we appreciate you taking the time to review us, and we are thankful to have the opportunity to work with you!
James M.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Semi annual av tune up
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your business and for the A review! We appreciate you!
Connie D.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They came and performed the seasonal tune-up/check |They performed the necessary tests. Advised me of a couple features that might be useful and provided all necessary documentation. |The tech was pleasant, professionsl,prompt, and educational. |I certianly got my monies worth.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you very much for your business and for the A review! We appreciate you very much!
Dana K.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced kitchen fixture
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Lisa M.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your A review, we appreciate your business very much!!
Laura H.
04/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your review, while a B is good, we would love to be an A, and we will work hard to exceed all of your expectations! Thank you for the business!!
Paul P.
03/2015
4.0
plumbing
+ -1 more
.
Description of Work: 1.Replace 4" Frost Proof Hose Bibb (6")-Outside faucet |2.Rebuild Moen Single Handle T&S Valve-Shower O-ring replacement for leaky shower head. The Berkey team is prompt, professional, and don't force you to do anything. I'm a DIY type person so I try to minimize what I have them do b/c I think they're a little pricey. I've never had an issue with any of the work they've though.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$526
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your review! We strive for all A's, and understanding you are a do-it-yourselfer, I understand that it seems expensive when you hire someone to do things you aren't as comfortable with doing. We are pleased that you appreciate our quality of work, and I hope when you have future needs that you will continue to rely on Berkeys to take great care of you!
Kevin C.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you so much for the A review, and thank you for your business too! We greatly appreciate you and hope we can help you in the future!
April N.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: System tune up. They always find quite a few issues. Some I fix and some I dont. You Pay top dollar but they are typically good at what they do
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
CAROL P.
03/2015
5.0
plumbing
+ -1 more
Great
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,256
Robert S.
03/2015
4.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Replaced capacitors in AC unit which had failed. All repairs covered under warranty for system they had installed. Obtaining of parts and repair done as they noted and within the time period they said they would complete
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Loretta G.
03/2015
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
+ 1 more
unknown
Description of Work: Commode backed up and caused considerable damage in master bath. |They dug under house, found the problem and fixed pipes that were cracked.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Ellen R.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Winter heating system check up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you very much for your A review and for your business. I hope that we can be of service to your home for many years to come.
Joyce F.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: We had a regular scheduled maintenance. We have used Berkeys many times for the heating and air conditioning and are very satisfied,
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Dan H.
02/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
unknown
Description of Work: Replaced two AC units and two heat furnaces. Also installed new water heater and replaced 3 toilets. Very good communication and workmanship and quickly resolved a couple of issues that arose during the course of work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,500
Nancy M.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: The hot waster faucet in the master bath would not turn off. The cartridge inside that mechanism was completely stripped (house was built 20 years ago). Nick the technician had to remove the tub skirt and retrofit much of the hardware, then install a new hot/cold water and faucet. This involved twice having to get parts brought to him and one trip to the hardware store for a screwdriver that fit. It was a lot of work. A 20-year-old bathtub has parts that aren't made anymore. Nick did a great job, and I used our discounts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$832
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you for your business, your A review, and your comments regarding our technician Nick. We are very happy you were pleased with the effort and results of our work and hope we can help you again in the future!
Alfredo R.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Very professional and punctual. The diagnosis on my HVAC unit was that I needed a new one as the recommendation for replacing the parts was very expensive. The quote for a new system installed was out of my price range and I was unable to get financing for this. Therefore, I was forced to get a cheaper option from another vendor. | |If I did have the funds I would have definitely chosen Berkey's to do the work. The tech seemed very knowledgeable about HVAC systems and even gave me tips to improve efficiency once the unit was up and running again. | |I did end up purchasing Berkey's BAM service for twice a year maintenance on my unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you very much for your A review and for your business. I hope that we can be of service to your home for many years to come.
rajkiran V.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you very much for your business and for your A review, we appreciate you very much!
Lynn W.
01/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I contracted them to clean and inspect three HVAC systems in the home. They sold me "up" on their service contract, stating that if I bought the contract then the costs of parts would only be their cost; with no markup. | |Turns out, we needed a new valve. The cost of "instillation" was more than if I had another company do it. So, I told them no, cancelled the contract and had another company do it; and I saved money.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Response from Berkeys Air Conditioning Plumbing & Electrical
Berkeys A/C, Plumbing, and Electrical has always done flat rate pricing and does not break down parts and labor. If there was a miscommunication about the charges for a part, we apologize. Our pricing comes with long term warranties and 100% satisfaction guarantees. Our technicians are licensed, certified, and meet our rigorous requirements to ensure the customer receives the very best quality service and technical advice available.
Cindy A.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: The valve in our shower broke when trying to install a new handle/backplate. We had to turn the water off - and would have had to go without all weekend - but Berkey's has weekend service. They were prompt, professional and did a great job. We have used them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phyllis B.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Berkeys Air Conditioning Plumbing & Electrical
Thank you very much for your business, and for your A review! I hope we can be of service for you again when the need arises!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Generator,
Home Automation,
Phone Service - Landline
FAQ
Berkeys Air Conditioning Plumbing & Electrical is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Berkeys Air Conditioning Plumbing & Electrical accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Berkeys Air Conditioning Plumbing & Electrical does not offer free project estimates.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers eco-friendly accreditations.
No, Berkeys Air Conditioning Plumbing & Electrical does not offer a senior discount.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers emergency services.
Yes, Berkeys Air Conditioning Plumbing & Electrical offers warranties.
Berkeys Air Conditioning Plumbing & Electrical offers the following services: Plumbing, Air Conditioning & Electrical Repair, Maintenance & Installation. Clogged Drain & Sewer Cleaning. Repipe. Slab Leak Detection. Gas Lines. Air Conditioning & Heating Systems. Water Heaters. Tankless Water Heaters. Attic Insulation. Radiant Barrier. Air Filtration. Water Filtration. Surge Protection, Fuse Box & Electric Panel Inspection & Replacement. Electrical Troubleshooting. Light Fixture Installation.