USAA Bank

Insurance Agencies, Banking/Credit Unions, Mortgage Companies,

About us

When you join USAA, you become part of a family that's there for you during every stage of your life. Let us help you with insurance, banking, investments and retirement — because we're dedicated to helping you achieve your financial goals. Get started today. It's free to join. Initial loss reporting 24 hours a day, 7 days a week. DBA- USAA Casualty Insurance Company; USAA Investment Management Company & USAA Transfer Agency Company

Services we offer

Insurance agency. Banking. Auto Circle, Tax Center, Investments.

Reviews

4.81,548 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1301-1325 of 1548 reviews

Douglas S.
10/2014
5.0
insurance companies
  + -1 more
unknown
Description of Work: Well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Dan F.
10/2014
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Barbara S.
10/2014
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert W.
09/2014
3.0
insurance companies
  + -1 more
unknown
Description of Work: Could not speak to the same agent, too many conflicting information. |

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$638

Karolynn L.
09/2014
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald R.
09/2014
5.0
insurance companies
  + -1 more
unknown
Description of Work: Financial planning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah R.
09/2014
5.0
banks
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Sheryl A.
09/2014
5.0
banks
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Jane J.
09/2014
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggy E.
09/2014
5.0
banks
  + -1 more
unknown
Description of Work: immediate fraud report to my credit card

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lista A.
09/2014
5.0
insurance companies
  + -1 more
unknown
Description of Work: We have our auto and homeowners insurance with them, our checking and savings accts and credit cards. They are a great company. When we had an auto claim it was promptly handled with no hassle! Their credit card interest rates are very competitive and is the lowest we have. No fee for use of ATM and they reimburse any fee you are charged at someone else's ATM. The one caveat...a connection to the armed services is required. (You must be a service member or have a family member who is)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES D.
09/2014
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arnold N.
09/2014
5.0
insurance companies
  + -1 more
unknown
Description of Work: Issued a VISA credit card.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenn A.
09/2014
5.0
insurance companies
  + -1 more
unknown
Description of Work: Housing, auto, and medigap coverage, plus financial services

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Hank W.
09/2014
5.0
insurance companies
  + -1 more
unknown
Description of Work: Gtrat insurance company. We have been members for 45 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald M.
09/2014
5.0
banks
  + -1 more
unknown
Description of Work: No one better-been with them for over 45 years with zero complaints

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
09/2014
5.0
insurance companies
  + -1 more
unknown
Description of Work: Hail Damage repair on my car. USAA was very helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Douglas P.
09/2014
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

John L.
08/2014
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerard H.
08/2014
4.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0


michael S.
08/2014
5.0
insurance companies
  + -1 more
unknown
Description of Work: travel insurance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Adrian G.
08/2014
5.0
banks
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria A.
08/2014
5.0
insurance companies
  + -1 more
unknown
Description of Work: They provide me rental and car insurance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mario M C.
08/2014
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sam O.
08/2014
5.0
insurance companies
  + -1 more
unknown
Description of Work: I had a ticket for no insurance. Now the law requires me to maintain insurance for 2 years, even though I no longer own a car. USAA was very professional and their customer service is top notch. I not only *would* use this company again, I *have,* for other services. Why? Because their customer service really is THAT good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

PO Box 33490, San Antonio, TX 78265

www.usaa.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Insurance Agencies,
Banking/Credit Unions,
Mortgage Companies,
Financial Planning,
Real Estate Agents,
Auto Glass,
Accountants/Tax Consultants,
Travel Agencies,
Auto Sales,
Health Insurance - Agents & Companies,
Auto Service,
Auto Towing

FAQ

USAA Bank is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

No, USAA Bank does not offer free project estimates.
No, USAA Bank does not offer eco-friendly accreditations.
No, USAA Bank does not offer a senior discount.
No, USAA Bank does not offer emergency services.
No, USAA Bank does not offer warranties.
USAA Bank offers the following services: Insurance agency. Banking. Auto Circle, Tax Center, Investments.

Contact information

PO Box 33490, San Antonio, TX 78265

www.usaa.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM