USAA Bank

Insurance Agencies, Banking/Credit Unions, Mortgage Companies,

About us

When you join USAA, you become part of a family that's there for you during every stage of your life. Let us help you with insurance, banking, investments and retirement — because we're dedicated to helping you achieve your financial goals. Get started today. It's free to join. Initial loss reporting 24 hours a day, 7 days a week. DBA- USAA Casualty Insurance Company; USAA Investment Management Company & USAA Transfer Agency Company

Services we offer

Insurance agency. Banking. Auto Circle, Tax Center, Investments.

Reviews

4.81,548 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1076-1100 of 1548 reviews

MIKE D.
08/2015
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph W.
08/2015
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


GEORGE L.
08/2015
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen C.
08/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: This is the second home we have purchased through them. Very helpful, precise, and polite. We have used the USAA insurance for cars, rental and home since 1986 and have never been disappointed in their services. They even have travel insurance. We are just starting online banking with them and expect to be very happy with that too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248,000

ANN T.
08/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: they handle all my accounts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sanford W.
08/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: been with them several decades

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Lisa S.
07/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: home insurance claim.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elsbeth C.
07/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: Quoted price for life insurance was too high. Otherwise, we have been thrilled with this company for our other insurance needs. They are super responsive and their service is superior.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Kay U.
07/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: Knowledgeable, helpful, and professional. They have provided me with good, sound advice.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lori P.
07/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

KENNETH F.
07/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: Info and mortgage rates types and advice and types of checking and savings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom G.
07/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: Great bank and insurance company. Banked with them for 15 years. Insurance off and on for 30 years. Sometimes their insurance is not competitive in a particular market because they do not like to expose themselves to too much risk. But they are upfront about that philosophy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anzhelika L.
07/2015
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Breanne M.
07/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: insurance
Rating CategoryRating out of 5
Yes, I recommend this pro

Janice L.
07/2015
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

patricia K.
07/2015
5.0
insurance companies, banks
  + 0 more
unknown
Description of Work: I needed bank information and the USAA agent was helpful.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro

Loretta T.
06/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Blake M.
06/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sherif E.
06/2015
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Don C.
06/2015
5.0
insurance companies, banks
  + 0 more
unknown
Description of Work: Banking, insurance, credit cards,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah E.
06/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: USAA provides for all my financial needs. Checking, savings, loans, insurance, etc. They are a little more expensive than other insurance companies, but you get what you pay for. They can't be beaten in customer service, amenities, and overall quality. I love USAA!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Thomas V.
06/2015
5.0
insurance companies
  + -1 more
.
Description of Work: I've been with USAA for over 40 years. They provide excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marie S.
06/2015
4.0
insurance companies
  + -1 more
unknown
Description of Work: insurance
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon P.
06/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: insurance
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve H.
06/2015
4.0
insurance companies
  + -1 more
unknown
Description of Work: insurance
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

PO Box 33490, San Antonio, TX 78265

www.usaa.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Insurance Agencies,
Banking/Credit Unions,
Mortgage Companies,
Financial Planning,
Real Estate Agents,
Auto Glass,
Accountants/Tax Consultants,
Travel Agencies,
Auto Sales,
Health Insurance - Agents & Companies,
Auto Service,
Auto Towing

FAQ

USAA Bank is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

No, USAA Bank does not offer free project estimates.
No, USAA Bank does not offer eco-friendly accreditations.
No, USAA Bank does not offer a senior discount.
No, USAA Bank does not offer emergency services.
No, USAA Bank does not offer warranties.
USAA Bank offers the following services: Insurance agency. Banking. Auto Circle, Tax Center, Investments.

Contact information

PO Box 33490, San Antonio, TX 78265

www.usaa.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM