USAA Bank

Insurance Agencies, Banking/Credit Unions, Mortgage Companies,

About us

When you join USAA, you become part of a family that's there for you during every stage of your life. Let us help you with insurance, banking, investments and retirement — because we're dedicated to helping you achieve your financial goals. Get started today. It's free to join. Initial loss reporting 24 hours a day, 7 days a week. DBA- USAA Casualty Insurance Company; USAA Investment Management Company & USAA Transfer Agency Company

Services we offer

Insurance agency. Banking. Auto Circle, Tax Center, Investments.

Reviews

4.81,548 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1051-1075 of 1548 reviews

William H.
09/2015
5.0
banks, insurance companies
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nora G.
09/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: Trying to get a mortgage with USAA is tough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia D.
09/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: Always a great experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eunyoung D.
09/2015
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth K.
09/2015
5.0
insurance companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mimi C.
09/2015
5.0
insurance companies, banks
  + 0 more
unknown
Description of Work: USAA holds checking and savings accounts for us, as well as being our car and home insurance provider. They are great. you could probably find insurance companies who will give you a slightly cheaper rate, but look to their customer service ratings before you decide. USAA pays claims promptly and thoroughly, no delay tactics or attempts to deny legitimate claims. I wouldn't want to use anyone else.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jane B.
09/2015
5.0
financial advisor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Heidi G.
09/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary C.
08/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: Auto Insurance
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard P.
08/2015
5.0
banks
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William M.
08/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: Auto insurance
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles B.
08/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Judy G.
08/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tony V.
08/2015
5.0
insurance companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

Brian B.
08/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary N.
08/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: Auto insurance
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeffrey B.
08/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: They are excellent with customer service. All us based. Very reliable, prompt with help. Very competitive on insurance pricing. The big thing I want to stress is great customer service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan R.
08/2015
4.0
insurance companies
  + -1 more
unknown
Description of Work: Car insurance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael A.
08/2015
5.0
insurance companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael A.
08/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rebecca B.
08/2015
5.0
insurance companies
  + -1 more
unknown
Description of Work: Auto insurance
Rating CategoryRating out of 5
Yes, I recommend this pro

M. Ellen H.
08/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

M. Ellen H.
08/2015
4.0
insurance companies
  + -1 more
unknown
Description of Work: Auto insurance
Rating CategoryRating out of 5
Yes, I recommend this pro

John W.
08/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael V.
08/2015
5.0
insurance companies, banks
  + 0 more
unknown
Description of Work: An excellent full-service bank: checking, savings, mortgage, car loans, investments. Excellent experiences with all services used through this bank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 33490, San Antonio, TX 78265

www.usaa.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Insurance Agencies,
Banking/Credit Unions,
Mortgage Companies,
Financial Planning,
Real Estate Agents,
Auto Glass,
Accountants/Tax Consultants,
Travel Agencies,
Auto Sales,
Health Insurance - Agents & Companies,
Auto Service,
Auto Towing

FAQ

USAA Bank is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

No, USAA Bank does not offer free project estimates.
No, USAA Bank does not offer eco-friendly accreditations.
No, USAA Bank does not offer a senior discount.
No, USAA Bank does not offer emergency services.
No, USAA Bank does not offer warranties.
USAA Bank offers the following services: Insurance agency. Banking. Auto Circle, Tax Center, Investments.

Contact information

PO Box 33490, San Antonio, TX 78265

www.usaa.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM