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Topaz Cleaning & Restoration

Carpet Cleaning, Ceramic Tile, Dryer Vent Cleaning,

About us

Topaz has won numerous awards with Angie's List for superior service and customer service. If you’re looking for top-quality cleaning services in your area, look no further than our team at Topaz Cleaning & Restoration. We’re proud to offer professional residential and commercial cleaning services that are designed to meet your unique needs. Whether you need carpet cleaning, air duct cleaning, or pressure washing for your home or business, our team is knowledgeable and friendly. Quality and satisfaction matters to us. That’s why our guarantee has 5 points– one for each point of the Texas star! Experienced & Certified Service – Our technicians are trained to make sure the job is done right. 30-Day Satisfaction – If you’re not happy, we’re not done! Respect – We will treat you, your property, and your time with professional care. Integrity – If a mishap does happen we will repair or refund to make it right. Commitment – We will be there when we promise!

Business highlights

28 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Commercial and Residential: Air Duct Cleaning, Area Rug Cleaning, Carpet Cleaning, Drapery & Blind Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Stone Cleaning, Water Damage, Natural Stone maintenance-cleaning polishing and sealing indoors and outdoors, Pressure washing, Decks and Patio maintenance.

Services we don't offer

Shower Re-Grouting, maid services.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,131 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 1131 reviews

Elizabeth G.
10/2016
5.0
upholstery cleaning
  + -1 more
Fantastic, would highly recommend them! The owner himself came out and did estimate. Very easy to work with, worked with my schedule and went above and beyond to make this a positive experience (let me drop off couches, helped load, stayed late so I could pick up after work). Very satisfied, couches look and smell great! Very reasonably priced, too :)
Description of Work: Living room set cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from Topaz Cleaning & Restoration
Thank you, We try to accommodate our clients whenever we can.

Victoria S.
10/2016
5.0
countertops
  + -1 more
It was not necessary to seal countertops at this time. Will call them again in January.
Description of Work: checked to see if granite countertops needed sealing

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karen W.
10/2016
5.0
carpet cleaners
  + -1 more
The serviceman was on time and worked quickly. The rooms look good except for some stains he couldn't remove in one bedroom.
Description of Work: Carpets cleaned in 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Topaz Cleaning & Restoration
Thank you for the feedback. "Stains" this is what makes us different than the rest, A stain will not come out if it comes out during cleaning you should not have to pay extra for stain removal. A stain is a stain and a spot will come out.

Virginia L.
10/2016
5.0
carpet cleaners
  + -1 more
It was only 1 man but he did a great job. The carpet looked great!
Description of Work: Topaz cleaned two bedrooms and the upstairs hall. I couldn't include the 3rd bedroom because it took me over the limit for this promotion. I also had the stairs (16 steps) cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Topaz Cleaning & Restoration
Thank you for the review. We work hard to accommodate our clients budgets. We understand some of us live on a tight budget and if we can split your work requested into separate appointments just let us know.

PAUL F.
09/2016
5.0
carpet cleaners
  + -1 more
I used to clean carpets for a living, so I appreciate the extra effort. This is the best carpet cleaning I have ever received.
Description of Work: Purchased Angie's coupon for $99 which covered carpet cleaning for most of my first floor. I paid for additional square feet and heavily soiled areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Topaz Cleaning & Restoration
Thank you very much. coming from a former cleaning technician this means a lot. We are constantly looking for ways to improve our service and through reviews we can do that. Again thank you for the response.

Brittany P.
09/2016
5.0
dryer vent cleaning
  + -1 more
Fast and friendly. Accommodated my schedule
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry M.
09/2016
5.0
carpet cleaners
  + -1 more
Great, very satisfied. Will usr again.
Description of Work: Clean area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Topaz Cleaning & Restoration
Thank you very much for the review. These reviews are how we train our technicians in customer service.

Matthew B.
09/2016
5.0
carpet cleaners
  + -1 more
Very happy with Topaz - came out to the property first time and recommended we wait to clean the carpets until move in was completed.. They immediately re-scheduled once we completed the move in and showed up on time. completed the job to satisfaction
Description of Work: Capet cleaning for two rooms and closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Topaz Cleaning & Restoration
Thank you for the response. We are glade that we could accommodate the situation in moving in.

DEAN P.
09/2016
5.0
countertops
  + -1 more
Very thorough work. The counter-tops and even the edges shine. I am very Satisfied.
Description of Work: Cleaned and sealed granite counter-tops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$100

Michael B.
09/2016
4.0
carpet cleaners
  + -1 more
Average experience. Only one person. Have used previous companies that moved small furniture and placed the bed on risers and cleaned under the bed. This was not done this time. It seemed to be a good cleaning.
Description of Work: Clean the carpet in three rooms and one hallway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Response from Topaz Cleaning & Restoration
Thank you for your review, they are very much appreciated.

Laura D.
09/2016
5.0
carpet cleaners
  + -1 more
Great job! We have tried other companies and have decided to stay with Topaz (formerly named COIT) We used the 3 room plus hallway Angie's list special and added another room plus stain treatment. They deduct the 600 sq. ft, included with the deal and charge the difference. David was thorough and got the job done in much less time than it would have taken me to do it myself. Carpet looks great!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Topaz Cleaning & Restoration
Thank you for the review. We strive to give the best service in San Antonio. Your responses help us achieve that.

Kathy T.
09/2016
5.0
countertops, marble & granite, oriental rug cleaning
  + 1 more
Jake showed up on time - and had great customer service! He gave great advice regarding other work we needed completed. He told us that some of the projects we wanted completed were not feasible or too costly for the reward ! You have to respect that - so often the vendor is only interested in the bottom line. We were also delighted to find out they provide many other services and sent our oriental carpets to be cleaned as well. We will definitely use this company again and are grateful for the great service
Description of Work: We moved into our newly built home in 2011. We had not had the granite sealed since that time. we purchased the deal from Topaz Cleaning and Restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Kathy T.
09/2016
5.0
countertops, oriental rug cleaning
  + 0 more
Picked up carpets. Arrived on time. Friendly staff. Excellent job. Will trust them again with our rugs.
Description of Work: Cleaned several expensive oriental carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Barbara W.
09/2016
5.0
carpet cleaners, marble & granite
  + 0 more
They arrived on time, completely explained the process and finished the work quickly. Although my countertops do not look like new, they do look better. The company representative explained to me upfront that it would not look brand new, so I can not fault them for this. Highly professional and informative. I'd hire them again.
Description of Work: Clean and reseal granite countertop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Topaz Cleaning & Restoration
Thank you so much for your review.

David O.
09/2016
4.0
carpet cleaners
  + -1 more
The price was okay. I had to pay additional money and I didn't like that. Everything was done well.
Description of Work: I used COIT Cleaning of San Antonio. They just cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Topaz Cleaning & Restoration
It helps us if the deals that are purchased match the service requested. We do our best to accommodate our clients needs and wants. Please let us know if you need more than whats on the deal your purchased.

alice C.
08/2016
5.0
carpet cleaners
  + -1 more
very well. crew was competent, professional and did a good job on a pet-stained carpet.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Pamela K.
08/2016
4.0
ceramic tile
  + -1 more
The first technician was prepared only to clean carpet so I had to re-schedule. The second technician did an excellent job, even cleaning the chrome soap dish to a high shine, getting rid of 99% of the corrosion on it. He also cleaned the corner of the tub that a pole shelf left non-slip tread stuck to. I was very satisfied and plan to keep that tile when I renovate the bathroom because I love the 50's tile color.
Description of Work: Bathtub/Shower tile and grout cleaned and re-caulked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Susan R.
08/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great- the gentleman was very specific and explained what he was going to do to the sofa and chair.
Description of Work: Sofa and chair need to be cleaned .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glenda R.
08/2016
5.0
carpet cleaners
  + -1 more
Exceptional detail. Great job. Looks and smells new.
Description of Work: Carpet cleaning, bedrooms and hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary J D.
08/2016
5.0
carpet cleaners
  + -1 more
Excellent. On time, courteous, great job
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Evan R.
08/2016
5.0
countertops, marble & granite
  + 0 more
It went great. They were super flexible when our schedules changed and were right on time. Great quality of service and I would recommend for large granite countertops.
Description of Work: Granite cleaning & sealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan P.
07/2016
5.0
upholstery cleaning
  + -1 more
David arrived right on time (actually a little early, but he called first). He was friendly and efficient and did a great job.
Description of Work: I had a 3-cushion sofa and an armchair cleaned and deodorized on an Angie's List deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gogi D.
07/2016
5.0
carpet cleaners
  + -1 more
David was a true professional by helping me move carpet runners and heavy chairs. He was courteous, detailed, and eager to please. Added, his sense of humor added to his quality of work.
Description of Work: Carpet steam cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John F.
07/2016
1.0
carpet cleaners
  + -1 more
The tech arrived at the agreed time. He asked me for proof that I had paid Angie's List for the work. I told him I didn't have any proof and suggested he call Angie's List. He then proceeded to measure the rooms, record the results and said he needed $70.00 plus and proof of my $99.00 payment to continue. His manner was abrupt and I told him to gather his things and depart the property . One positive- I called Angie's List and they refunded my $99.00 purchase without hesitation.
Description of Work: I bought a Angie's List Deal that stated Coit would clean rugs in 3 rooms plus a hallway for $99.00. I waited a week for Coit to call and then I called them. I called three times over 4 days and got no answer. Each time an operator said I was unable to leave a voicemail because the system was not set up. Two days later I got a call from Coit to schedule the work.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0


Response from Topaz Cleaning & Restoration
We try to give the best pricing with Angie's that we can. The three room and a hall $99 with a 600 sq. ft. max. is a great deal. It is [Member Information Removed] in the ad that there is a 600 sq. ft. max. We do appreciate the clients that [Member Information Removed] purchased the coupon and used it. This would be like comparing a grocery coupon for buy one get one free and expecting to get three. Mr. [Member Name Removed] we would like to be able to honor your purchase according to the specifications of the coupon. We are glad that Angies was able to give you a full refund. Should you decide you want to [Member Information Removed] a quality cleaning job done we will be happy to give you the same special to show you our quality. In a special note to everyone please read your coupons for any service from any company to eliminate hard feeling between the client and the service company.

Kenneth S.
07/2016
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Coit worked me in fast. Communication was great. Work was accomplished and for the most part looks good. Some spots didn't come out but, I think the technician tried to remove them. My couch while it doesn't look much better...the smell is better. I believe the color beige is too hard to make it look really clean.
Description of Work: I had one couch and 1 chair pressure cleaned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

4246 Gatecrest, San Antonio, TX 78217

http://topazcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Air Duct Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Drapery Cleaning,
Pressure Washing,
Deck Maintenance

FAQ

Topaz Cleaning & Restoration is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Topaz Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Topaz Cleaning & Restoration offers free project estimates.
No, Topaz Cleaning & Restoration does not offer eco-friendly accreditations.
No, Topaz Cleaning & Restoration does not offer a senior discount.
Yes, Topaz Cleaning & Restoration offers emergency services.
Yes, Topaz Cleaning & Restoration offers warranties.
Topaz Cleaning & Restoration offers the following services: Commercial and Residential: Air Duct Cleaning, Area Rug Cleaning, Carpet Cleaning, Drapery & Blind Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Stone Cleaning, Water Damage, Natural Stone maintenance-cleaning polishing and sealing indoors and outdoors, Pressure washing, Decks and Patio maintenance.
Shower Re-Grouting, maid services.

Contact information

4246 Gatecrest, San Antonio, TX 78217

http://topazcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM