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Topaz Cleaning & Restoration

Carpet Cleaning, Ceramic Tile, Dryer Vent Cleaning,

About us

Topaz has won numerous awards with Angie's List for superior service and customer service. If you’re looking for top-quality cleaning services in your area, look no further than our team at Topaz Cleaning & Restoration. We’re proud to offer professional residential and commercial cleaning services that are designed to meet your unique needs. Whether you need carpet cleaning, air duct cleaning, or pressure washing for your home or business, our team is knowledgeable and friendly. Quality and satisfaction matters to us. That’s why our guarantee has 5 points– one for each point of the Texas star! Experienced & Certified Service – Our technicians are trained to make sure the job is done right. 30-Day Satisfaction – If you’re not happy, we’re not done! Respect – We will treat you, your property, and your time with professional care. Integrity – If a mishap does happen we will repair or refund to make it right. Commitment – We will be there when we promise!

Business highlights

27 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Commercial and Residential: Air Duct Cleaning, Area Rug Cleaning, Carpet Cleaning, Drapery & Blind Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Stone Cleaning, Water Damage, Natural Stone maintenance-cleaning polishing and sealing indoors and outdoors, Pressure washing, Decks and Patio maintenance.

Services we don't offer

Shower Re-Grouting, maid services.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,131 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 1131 reviews

Solomon F.
10/2021
1.0
carpet cleaners, ceramic tile
  + 0 more
I have used Topaz Cleaning & Restoration in the past for tile cleaning, sealing, and chalking at an investment property. They did an excellent job at this property. Now, they do not have the professional decency to return a phone call in order to schedule for an onsite quote. They did not respond to multiple phone calls and emails, which is quite rude and unprofessional.
Description of Work: Tile Cleaning and Sealing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Topaz Cleaning & Restoration
Mr. [Member Name Removed], we apologize for your experience and would like to rectify this situation. Just like most companies today we are struggling with the covid crises. With this said there is no excuse for not returning a call to you. Covid did hit our office in doing so really affected our customer service and again I personally apoligise. Earnest Glenn Owner Topaz Cleaning and Restoration.

S J.
02/2021
5.0
marble & granite
  + -1 more
Excellent Everything was handled professionally. Appreciated the owner's knowledge and advice. Work was done as agreed with attention to detail. Felt the price was fair and would definitely use them again. Everyone was prompt and courteous.
Description of Work: New home in Bandera. Kitchen backsplash needed to be cleaned from soot as propane stove/oven was not converted properly. Also Topaz cleaned and sealed marble and natural stone countertops and backsplashes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Topaz Cleaning & Restoration
Thank you for your review. A beautiful home with a beautiful view.

Gloria L.
12/2020
3.0
carpet cleaners
  + -1 more
Did not use company. Chose another company
Description of Work: Tile and grout cleaning
Rating CategoryRating out of 5

Response from Topaz Cleaning & Restoration
We are sorry you chose someone else. Perhaps next time you will give us a chance to show you that not all carpet cleaners are the same.

Leticia L M.
08/2020
5.0
air duct cleaning
  + -1 more
They were very good. They were punctual. They got here on time. They did a good job.
Description of Work: They came in and cleaned our air ducts.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Topaz Cleaning & Restoration
thank you for your review.

Justin L.
03/2020
5.0
gutter cleaning
  + -1 more
Very well. Timely, professional, would hire again.
Description of Work: Gutter cleanout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Topaz Cleaning & Restoration
Thank you.

Christina D.
01/2020
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
Topaz (Jacob) did a fantastic job cleaning carpets in three bedrooms & closets, hallway, and stairs. I was injured so didn't have time to prepare for the cleaning but Jacob cheerfully moved all the junk off the carpets before cleaning. He spent extra time on the spots where my dog hangs out to ensure the oils from the dog's hair were thoroughly removed. He also cleaned our dryer vent even though the weather was not ideal for doing so. We will continue to use Topaz for any service they offer.
Description of Work: Carpet Cleaning & Dryer Vent Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Response from Topaz Cleaning & Restoration
Thank you for your review

Anna M.
12/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great! I needed the carpets cleaned before the weekend, and he came out within 2 days. The carpets were really dirty, and he got them very clean.He was right on time for the appointment and behaved in a very professional manner. Went above and beyond to to help me with problem areas. I would definitely recommend this company.
Description of Work: carpets cleaned in two rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Topaz Cleaning & Restoration
Thank you for your review

DJuana P.
10/2019
5.0
carpet cleaners, gutter cleaning
  + 0 more
The workers were on time, thorough and professional. Truly appreciate their completed project.
Description of Work: Cleaning gutters & unclogging downspouts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Topaz Cleaning & Restoration
Thank you for your review

Pryor B.
05/2019
5.0
carpet cleaners
  + -1 more
Called Topaz based on Angie’s List reviews and scheduled them to clean 4 rooms and a hallway. They were very professional and timely. There was a question about some stains along the baseboard which the owner came back and addressed personally. Very impressed with this company and will surely use them again. Great quality at a fair price!
Description of Work: Carpet cleaning after tenants moved out.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from Topaz Cleaning & Restoration
Thank you for your review.

Frances S.
04/2019
5.0
carpet cleaners
  + -1 more
Mr. Ernest Glenn was prompt and helpful in my need for fast and affordable service. He worked with our tight, busy schedule and sent someone out at our convenience. The price was about $120 for two rooms and they look fabulous. I will definitely use again and HIGHLY recommend this business for anyone who needs a professional, fast, affordable, no nonsense, no haggling, no explaining why the price is what it is service. Well done!
Description of Work: A fast cleaning of regurgitated Oreos.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Topaz Cleaning & Restoration
Thank you very much for your review.

Thomas M.
03/2019
5.0
carpet cleaners
  + -1 more
Extremely quick response, good work at a good price. We're very happy with this company
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Topaz Cleaning & Restoration
Thank you very much for your review.

Madeleine F.
02/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Jake did an excellent job cleaning our couch today. We have had this company clean our large, sectional couch several times. At one time, my granddaughter had fallen asleep on the couch and had an accident which resulted in two urine soaked cushions. We had them do damage control, and when we received the cushions back there were no stains, no smell, and looked as good as new -- much to our relief! They have also done a great job cleaning our carpets in the past.
Description of Work: upholstery cleaning on couch sectional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Topaz Cleaning & Restoration
Thank you for your review and let me know if we can help in any way in the future.

Guy D.
01/2019
5.0
carpet cleaners, house cleaning
  + 0 more
Great job. They were on time and left the area clean. Would hire again.
Description of Work: Restore bath and shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Topaz Cleaning & Restoration
Thank you for your review

Carlos C.
12/2018
5.0
dryer vent cleaning
  + -1 more
after climbing to the top of my two story home, within five minutes the vents were cleared and problem resolved
Description of Work: dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Response from Topaz Cleaning & Restoration
Thank you for your review.

donna V.
11/2018
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
A quality and very thorough job was done.
Description of Work: Cleaning out our dryer vent pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Topaz Cleaning & Restoration
Thank you for your review

Wayne M.
11/2018
5.0
carpet cleaners, carpet installation
  + 0 more
Excellent. They were on time. very neat and careful as we had just repainted interior. We very responsive and friendly.
Description of Work: clean carpet and stretched a couple of areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Topaz Cleaning & Restoration
Thank you for your review

David O.
11/2018
5.0
drapery cleaning, dryer vent cleaning
  + 0 more
This is the third time we hire Topaz and we are very pleased with the results. The Director of Operations, Mr Glenn, came out and gave us an estimate for cleaning a one piece drape that measures approx 10'x33'. Wondering what we were going to do to protect our privacy, we were very pleased when he told us the drape could be cleaned on-site. We scheduled the cleaning and the technician, Jacob, very thorough and took great care to clean the delicate embroidering in the drape material. Last year Jacob cleaned the air duct in our laundry room and he brought the same pride of doing a great job with him. Drape looks beautiful again!
Description of Work: Drape Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305

Response from Topaz Cleaning & Restoration
Thank you for your review.

Scott M.
08/2018
5.0
dryer vent cleaning
  + -1 more
Awesome. Our dryer vent runs about 35 feet through multiple 90 degree turns. I had tried to clean it myself but had the brush break off after 25 feet. Called on a Friday and set up an appointment for Monday. He retrieved the broken brush and cleaned out the entire run. Well worth the price, and I will just call him next time.
Description of Work: Dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Topaz Cleaning & Restoration
Thank you for your review.

Judy C.
08/2018
5.0
carpet cleaners
  + -1 more
It went extremely well! We were very pleased. Excellent service. We have a high grade carpet and had a very bad experience with another carpet cleaner one and a half years ago. So we were very cautious about who we selected. We would definitely use Topaz Cleaning again. The carpet dried in a reasonable amount of time. The technician- David - took time on any spots and was very careful about placing pads under the legs of chairs and sofas. We were so glad we chose Topaz!
Description of Work: Carpets in entire house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Topaz Cleaning & Restoration
Thank you. Your comments were very kind. We at Topaz try hard to please our clients.

Jamie N.
08/2018
5.0
carpet cleaners
  + -1 more
They did a great job. Would hire again. They were very helpful.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Topaz Cleaning & Restoration
Thank you for your review.

Rosella F.
07/2018
5.0
carpet cleaners
  + -1 more
The cleaning was very good and done in a reasonable amount of time
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ann B.
07/2018
5.0
ceramic tile, air duct cleaning, floor cleaning
  + 1 more
Excellent! This is the second time we have needed remediation. The first time was due to damage from hurricane Harvey. Topaz did an incredible job with remediation in what appeared to me to be hopeless situation. They have also done ground sealant and coloring for me on two sepArate tile floors. People that see it think we have installed a new tile floor.
Description of Work: Remediation in Port Aransas from a roof leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Topaz Cleaning & Restoration
Thank you for your review. You have been through a lot. Thank you for trusting Topaz to get your home back in shape.

tracy B.
06/2018
5.0
carpet cleaners, air duct cleaning
  + 0 more
Great! All went very well! Can breathe a lot easier these days
Description of Work: Airducts cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Topaz Cleaning & Restoration
Thank you for the review. It's amazing what we remove from air ducts.

Charles W.
06/2018
5.0
carpet cleaners
  + -1 more
Have used this company for years. They always do a great job
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Topaz Cleaning & Restoration
Thank you

Erik L.
05/2018
5.0
dryer vent cleaning
  + -1 more
We've lived in our house for 11 years now and I've cleaned the dryer vent myself in the past. Our dryer vent is very long and has two 90 degree bends in it before it exits out the roof. I've always thought I had done a pretty good job cleaning the vent with a kit I bought from Home Depot, but I was mistaken. We just purchased a new LG Dryer and after the first load it gave me a code that our vent was 80% blocked. We called Topaz Cleaning and Jake came out right on time - I was glad to hear his name when he arrived as I had already read some pretty good reviews on him. He was friendly, professional and very knowledgable. He took his time and made sure he got every last bit of lint out of the vent - this was evident by the before and after pictures he took. And OMG, the before picture showed the reality of what the LG dryer was warning me about...clearly clogged (side note: this dryer, with the warning code, at the very least saved me from overheating my dryer, and at the most from starting a house fire). And the after picture!!! I could actually see the metal shine! I'm not kidding! What is this magic Jake performs! Seriously - I will be having Jake come out every year to clean out our vent. Full disclosure... we paid $163 for this service, which does not trip the "minimum charges" necessary for the Angies list 25% off deal, but honestly I don't even care. The service I received and the end result attained make me a huge believer in the company! I HIGHLY RECOMMEND THIS COMPANY!!!!!!!!
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Response from Topaz Cleaning & Restoration
Thank you very much for your kind words. Jacobe is an awesome tech.

Contact information

4246 Gatecrest, San Antonio, TX 78217

http://topazcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Air Duct Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Drapery Cleaning,
Pressure Washing,
Deck Maintenance

FAQ

Topaz Cleaning & Restoration is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Topaz Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Topaz Cleaning & Restoration offers free project estimates.
No, Topaz Cleaning & Restoration does not offer eco-friendly accreditations.
No, Topaz Cleaning & Restoration does not offer a senior discount.
Yes, Topaz Cleaning & Restoration offers emergency services.
Yes, Topaz Cleaning & Restoration offers warranties.
Topaz Cleaning & Restoration offers the following services: Commercial and Residential: Air Duct Cleaning, Area Rug Cleaning, Carpet Cleaning, Drapery & Blind Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Stone Cleaning, Water Damage, Natural Stone maintenance-cleaning polishing and sealing indoors and outdoors, Pressure washing, Decks and Patio maintenance.
Shower Re-Grouting, maid services.

Contact information

4246 Gatecrest, San Antonio, TX 78217

http://topazcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM