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Topaz Cleaning & Restoration

Carpet Cleaning, Ceramic Tile, Dryer Vent Cleaning,

About us

Topaz has won numerous awards with Angie's List for superior service and customer service. If you’re looking for top-quality cleaning services in your area, look no further than our team at Topaz Cleaning & Restoration. We’re proud to offer professional residential and commercial cleaning services that are designed to meet your unique needs. Whether you need carpet cleaning, air duct cleaning, or pressure washing for your home or business, our team is knowledgeable and friendly. Quality and satisfaction matters to us. That’s why our guarantee has 5 points– one for each point of the Texas star! Experienced & Certified Service – Our technicians are trained to make sure the job is done right. 30-Day Satisfaction – If you’re not happy, we’re not done! Respect – We will treat you, your property, and your time with professional care. Integrity – If a mishap does happen we will repair or refund to make it right. Commitment – We will be there when we promise!

Business highlights

28 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Commercial and Residential: Air Duct Cleaning, Area Rug Cleaning, Carpet Cleaning, Drapery & Blind Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Stone Cleaning, Water Damage, Natural Stone maintenance-cleaning polishing and sealing indoors and outdoors, Pressure washing, Decks and Patio maintenance.

Services we don't offer

Shower Re-Grouting, maid services.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,131 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1101-1125 of 1131 reviews

Dona F.
11/2012
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Cleaned dryer vent...very friendly and helpful in all my questions about vent cleaning. Even checked my air conditioning vent to see if appropriate for my house..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank G.
10/2012
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a carpet shampoo. We had the worst experience. I would never recommend them. We were really unhappy with the service. They charged me over $300.00. The guy let us know we needed to give the carpet time to dry. We had to have another company come back out because once it dried you could still see stains. He didn’t even want to come back. I ended up having to pay for the service twice with another company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Topaz Cleaning & Restoration
Member has never called to let us know that there was a problem. How can a company know that they have failed a clients expectations if they never report that there was a problem. Look at our past reviews and let us know if this is out of order. We have stated on this site several times that if there is a problem to let us know. Coit has the strongest guarantee in the industry but YOU have to let us know if there was a problem. To make claims such as this is hard for us to rectify due to the fact he has already called someone else to correct before taking advantage of our guarantee.

dennis M.
10/2012
5.0
carpet cleaners, ceramic tile
  + 0 more
GREAT SERVICE....thanks COIT
Description of Work: They cleaned our grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Antonio G.
10/2012
5.0
carpet cleaners
  + -1 more
Very Well
Description of Work: The young man was very good overall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Melinda C.
10/2012
5.0
dryer vent cleaning
  + -1 more
Went well.
Description of Work: Dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Judy W.
10/2012
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda A.
10/2012
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: cleaned out dryer duct

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Johnana B.
10/2012
4.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$89

Lucy H.
10/2012
4.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Company came in, moved my dryer and hooked up a hose to my dryer vent. Tech got up on the roof and pushed lint down to be suctioned up by vacuum from truck. Good job, short time tech was here. Very personable. Thank you

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Response from Topaz Cleaning & Restoration
Our office will call you and find out how we failed you in our service. We must have done something that would have caused a below average score. Nothing was mentioned in your post about poor service.

Coleta M.
10/2012
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: The company & their service man extended excellent communication. After a rain storm the service man came out to inspect the ability to get on the roof so that he could clean out the dryer vent from floor to roof. Execellent job of maintaining clean air inside the house while the procedure was carried out. Again I must comment on the excellent communication line and not to ignore their professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda H.
10/2012
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: I had my dryer vent cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mollie D.
09/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaned in three bedrooms and living room. Also added the protectant. Was impressed with the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

daryl H.
09/2012
5.0
carpet cleaners
  + -1 more
fine
Description of Work: They arrived on time with a nice new modern truck, for what I wanted it was going to cost more since the deal was only for a certain number of sq ft so I agreed to pay and they did a great jobof cleaning the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Topaz Cleaning & Restoration
It would help us greatly if when we get a rating less than an A for our performance to post why. This would help us in training our staff to be of better service to you our valued client.

Michele B.
09/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Had three rooms of carpet cleaned beautifully. Didn't have a carpeted hallway but the crew was happy to clean the carpet in my large walk-in closet as part of the $99 deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane Hill and James Lube
09/2012
5.0
dryer vent cleaning
  + -1 more
They did a good job.
Description of Work: They came over for dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

James S.
09/2012
5.0
ceramic tile
  + -1 more
Very good job.
Description of Work: Cleanded sealed tile and grout in kitchen and bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rebecca M.
09/2012
5.0
floor cleaning
  + -1 more
unknown
Description of Work: My floors are absolutely beautiful again.Will definitely use them again .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Sandra W.
09/2012
5.0
floor cleaning
  + -1 more
Wonderful
Description of Work: Everything was better than expected. Mike was super!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BERNARD L.
09/2012
5.0
carpet cleaners
  + -1 more
overall fantastic!!
Description of Work: cleaned carpets removed stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Virginia G.
09/2012
5.0
ceramic tile, floor cleaning
  + 0 more
bbb
Description of Work: bbbb

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Brian G.
08/2012
4.0
carpet cleaners, ceramic tile
  + 0 more
It was fine.
Description of Work: They cleaned our carpert and tile.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Topaz Cleaning & Restoration
I'm not sure what happened for a low rating. We worked around there scheduled to have some flooring repaired before we could clean went as far as willing to set up an evening appointment. We cleaned there tile and grout along with the carpet for less than $300. We try to make everyone happy in every way we can. This client never contacted our office to let us know that we did not meet there expectations if they had we would tried again to make them happy.

Susan L W.
07/2012
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Tile was cleaned and sealed. It looks brand new. I also needed to have my carpet cleaned, so was given an additional discount. Marcos was punctual, professional, and I was very pleased with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raquel L.
07/2012
5.0
carpet cleaners
  + -1 more
We had a good experience w/ Coit.
Description of Work: Coit cleaned our carpets in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

gayle D.
05/2012
5.0
dryer vent cleaning
  + -1 more
See above
Description of Work: Inspected the dryer outlet hose. Noticed immediately a blockage. After examining the dryer roof vent work was done to unclog the vent. Every step of this process was explained to me. After completion I was shown the results of the clog. I had a 100 percent blockage. A dryer air duct cleaning has never been performed in our home. I strongly recommend to everyone to have this service performed. The clog was so extensive that it was a potential fire threat to our home as well as an increased electric bill. The company representatives were very professional and I would recommend this company to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Holly S.
12/2011
5.0
floor cleaning, carpet cleaners
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$800

Response from Topaz Cleaning & Restoration
All of us at Coit San Antonio make every attempt to make sure our clients are happy in every way at the time of service and any warranty work for 30 day's after completion. We understand that we may not fall in some clients budget but we do offer the best discount we can at that time. The member had a large job to be completed she was given a discount off our regular price. According to her we were given an A rating for quality. We will always give quality service at a fair price and back it it up with our written guarantee.This job was completed several months ago we have not received a phone call or letter until now on this web site. Perhaps if we were given notice at that time maybe we could made the member feel she received her monies worth. Sincerely, Earnest Glenn

Contact information

4246 Gatecrest, San Antonio, TX 78217

http://topazcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Air Duct Cleaning,
Marble and Granite,
Oriental Rug Cleaning,
Countertops and Backsplashes,
Drapery Cleaning,
Pressure Washing,
Deck Maintenance

FAQ

Topaz Cleaning & Restoration is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Topaz Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Topaz Cleaning & Restoration offers free project estimates.
No, Topaz Cleaning & Restoration does not offer eco-friendly accreditations.
No, Topaz Cleaning & Restoration does not offer a senior discount.
Yes, Topaz Cleaning & Restoration offers emergency services.
Yes, Topaz Cleaning & Restoration offers warranties.
Topaz Cleaning & Restoration offers the following services: Commercial and Residential: Air Duct Cleaning, Area Rug Cleaning, Carpet Cleaning, Drapery & Blind Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Stone Cleaning, Water Damage, Natural Stone maintenance-cleaning polishing and sealing indoors and outdoors, Pressure washing, Decks and Patio maintenance.
Shower Re-Grouting, maid services.

Contact information

4246 Gatecrest, San Antonio, TX 78217

http://topazcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM