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Tiger Services Air Conditioning & Heating

Heating and Air Conditioning

About us

We are family owned and operated and have been Air Conditioning San Antonio since 1978! Our mission is to keep you comfortable with clean air at an affordable price. We set a reasonable flat fee, regardless of how long the technician takes on a repair! In addition to flat rates and two-year warranties we provide same-day service . We are available for emergency AC Repair calls every day. Our vans are fully stocked with the right parts so that our AC Repair technicians can immediately address the problem. For those looking to upgrade their home’s air conditioning and heating system, we are fully stocked in Trane and Comfortmaker equipment.

Business highlights

47 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Repair Service, Preventive Maintenance, Equipment Replacement, Residential Air Conditioning & Heating Equipment, Trane, Comfortmaker, Lennox, Carrier, Rheem, Ruud. We offer financing, promotions and coupons year round.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7284 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 251-275 of 284 reviews

Joe O.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Thanks for taking the time to review tiger services. We are here when you need us.

ROSS C.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
We are here when you need us.

ROSS C.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: For heating and AC, we started using Tiger. They came out for the first time to install a new system.
Rating CategoryRating out of 5
Yes, I recommend this pro

rafael L.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia G.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol B.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced totalac/heater unit.very impressed with services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen M.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced entire furnace & AC system. Provided interest free financing which was very helpful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Larry J.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came to do a winter prep for my system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Thank you for your kind remarks. We have a lot of clients taking advantage of the Trane SPRING financing promotion. Call us if you need us 344-0060. We are just a phone call away

Gene T.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

URINDA H.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced old ice maker with a new unit. Remarks at ratings above.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385.95

Don C.
10/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Want to thank John and Glenn from Tiger Services for the great job they did on making the air in my home much cleaner for breathing. They installed a Reme-Halo Air Purification System on the output section of my A/C unit, sealed the air ducts ports, and replaced a torn flex air duct which was heavily crusted with mold particles. The workmanship was very professional, they arrived on time, worked quickly and neatly and ensured I was satisfied before leaving. It took a few days for the system to clean all the air in the house, but within a few days I began to notice a considerable difference in the air quality. Prior to the installation, I had been having breathing difficulties and sometimes there was a musty smell when entering the house. Now, it is so much easier to breathe, the air is odorless and pleasant. Thanks again John and Glenn for your excellent work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Thank you for your kind words. We are glad our recommendations are really making a difference for you.

Jose C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Nan B.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had them come check the air conditioning since it did not seem to be cooling properly. I have had a yearly service contract with them for years and have always been very satisfied with their company . They are always dependable and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nikki F.
02/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was incredibly disappointed in Tiger, after Cobb's Heating and Air referred all of their customers here when Mr. Cobb retired. Upon my introductory phone call, Tiger assured me of the superior treatment I would receive as a former Cobb customer. That could not have been further from the truth. | |I called Tiger when my heater started to go out, because I remembered them calling me when they took over for Cobb. The technician who came out was hours late, and didn't make it until well after dark. I kept getting updates from company headquarters that the jobs before mine were taking longer than expected, but when the technician arrived, his response was he didn't know why they hadn't sent someone else out. The delay made it impossible to get the repair done that night since he didn't have parts and all stores were closed by the time he arrived. | |From there, it got worse, as the technician couldn't even diagnose the problem...for sure. He kept saying that it was probably the control board but he wasn't too familiar with it...but "that HAS to be it. Nothing else makes sense." That's not very comforting. Plus, when I had two other companies come out after this to get their diagnosis, both technicians said after a few minutes of looking at the heater that it was for sure the control board. | |Anyway, like I said, the fact that the technician arrived so late in the day meant that the stores were closed so he couldn't do the repair. Just another night without heat. No big deal, right? I was told by the technician that I would get a call in the morning with the exact price since he could just give me an estimate. He said they would go buy the part from a company off of 410 and then come do the repair. I asked that I be specifically given the price of the part and the price of the labor when I received that call the following day. I also informed the technician that I would be at work all day and that the repair would need to happen around 4:30. He said they'd probably be able to accommodate that. Again, not very reassuring. As I paid, I was also informed that the $88 service call would NOT go towards the repair the following day. That's interesting because when my father had Tiger come out they credited the diagnosis fee towards his repair. | |The following morning, I never got a call. I called and spoke to an employee who said she'd pass on my message. I got a message hours later (I love phone tag, it's so easy for me to answer my phone as a teacher), from an employee who said "I know you've already spoken to someone and had all of your questions answered...blah, blah, blah." No one had answered my questions! I had no idea what he was talking about. When I finally got him on the line after work, still no repair set up, he refused to give me a breakdown of prices, just a total of around $500-$600. I explained that when having any service done, you get a breakdown. Examples I gave him were a car repair. There is a price for parts, labor, disposal, and tax. Another would be furniture - a price for the item, delivery, set up, tax. I wanted to know what the company was charging me for the part specifically, since the part itself costs under $50, and labor is as simple as unscrewing the part and disconnecting the wires, and then connecting the new part to the same wires. I was not willing to pay a highly marked up price for a part, nor was I willing to pay an extremely marked up cost for labor considering it's a half hour job. I wanted to know where the extra hundreds of dollars were coming from. The employee refused to give me the price he was paying for the part. That's interesting considering I can get a car dealership to give me the actual cost at price for a new car, which I brought up to him. But he still refused because, as he stated, he's never had to do this in the past, so why should he for me? Except again, when my father had his repair done, he was given a breakdown of all prices, parts and labor. Maybe not the cost that the company paid for the part, but the breakdown would have given me the information to know whether I was being overcharged for the part. Why will they give this information to my father, a man, but not me? | |Anyway, in the end, the bottom line is this - the company marks up their fees. Is it the labor or the parts? That I can't tell you because I was prevented from getting the information I requested - parts, service, tax. Also, I went and bought the part myself for under $30 and had another company install it for $50. That's less than $80 for a repair Tiger wanted to charge almost $600 for. And it's actually less than the fee they charged me to (kind of) diagnose the problem in the first place. I say kind of because of how unsure the technician seemed to be. | |I'm sure Tiger is going to counter that I was rude and unreasonable. By the time I was done, I was rude on the phone. But I feel justified. You can only ask the same question a limited number of times before it gets frustrating to not be given an answer. While the employee I spoke to may consider it unreasonable to give me the price of the product at cost, it is not even slightly unreasonable to request a breakdown of what I am being charged for - product, labor, tax. I can't think of another situation where this information is kept secret. If the standard for any kind of service or repair was a total with no breakdown, companies could be screwing us over all the time. That's why I breakdown is always provided. I'm also sure that I will be criticized because Tiger will say this price is fitting with industry standards. Maybe it is, maybe it isn't, but since when do we live in a society where we just take someone's word for it? Both companies that came out gave me prices hundreds of dollars under Tiger, and a third quoted me a price on the phone for replacing a control panel, which was also hundreds of dollars less than Tiger.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$88

Response from Tiger Services Air Conditioning & Heating
This client was looking for someone to repair her unit with a part that she purchased on the internet or from a friend. We unfortunately have found that many times the parts and equipment clients can purchase online are NOT the same quality as we purchase from our industrial suppliers. We do not install just any parts. Once we were able to really understand what [Member Name Removed] was asking of us, she did not like the fact we would not perform the work she was expecting from us. We don't install other people's parts. She obviously did not like our answer. I don't believe there was anything that we could have done to meet her expectations. For Tiger Services to stand behind our work like we have since 1978, we must use parts and equipment that we feel comfortable installing in client's homes.

Linda R.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new CA/H unit and we have an annual contract for them to check and service it twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bari P.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We have been using Tiger services for our AC and Heating needs for more than 10 years. They have always been professional and prompt, calling ahead when they are to arrive within 30 minutes of the appointment time. We have a contract with them that invoices us monthly which makes it very convenient for us. They call in the fall and spring to arrange our check-ups. We have been very happy with the service they provide.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Lydia W.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bi-Annual preventive check.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

ROOZBEH T.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed our AC's and have been servicing them every 6 months. Very pleased with their professionalism and quality.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sam H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a very large upstairs AC Unit and also rerouted some horrible ducting. The put in a high efficiency filter on both the up stairs and down stairs units and put in an attic access door. All of it was done very much to our satisfaction and approval. They worked to get us the CPS credits and it all worked our beautifully! We love this company!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Kelly H.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel J.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard M and Ann E K.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They have replaced and done service work for our heating and air conditioning. They do a great job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Thank you for the kind words! - Tiger Team

Bill C.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
wint very well
Description of Work: id very in all catagories

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Craven & Melissa E.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Needed a new unit. Their price was about what I was expecting, equivalent to other quotes. Workmen called ahead as promised, showed up on time, worked all day, were professional and courteous...even answered all my dumb questions. I'm very happy with the results. I was very impressed with the crew.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LaDona W.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
Superb!
Description of Work: I needed a second opinion after another company came to do my routine maintenance and told me I needed at least a new coil system for my 1994 existing A/C. Thank goodness I subscribed to Angie's List because Tiger came out right after the other left and told me that it was nothing more than replacing an old rubber part to the drain pipe and applying a little plumber's glue! Eventually I'll have to get a new A/C unit, but Tiger left that other company in the dust! Their phone representative is professional but hilarious! She and I had a great time scheduling the maintenance with lots of laughs, she did not rush me off the phone even though she had another call come in. The maintenance people are full of professionalism and personality. I would highly recommend Tiger Services to anyone. They will make you feel very relieved and satisfied with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information

111 E Rhapsody Dr, San Antonio, TX 78216

http://www.Tiger-Services.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLA00005678C
Trade License Locale
Texas
Trade License Authority
Texas: General
Trade License Expiration
12/03/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Tiger Services Air Conditioning & Heating is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Tiger Services Air Conditioning & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Tiger Services Air Conditioning & Heating offers free project estimates.
Yes, Tiger Services Air Conditioning & Heating offers eco-friendly accreditations.
Yes, Tiger Services Air Conditioning & Heating offers a 10% senior discount.
Yes, Tiger Services Air Conditioning & Heating offers emergency services.
Yes, Tiger Services Air Conditioning & Heating offers warranties.
Tiger Services Air Conditioning & Heating offers the following services: Repair Service, Preventive Maintenance, Equipment Replacement, Residential Air Conditioning & Heating Equipment, Trane, Comfortmaker, Lennox, Carrier, Rheem, Ruud. We offer financing, promotions and coupons year round.

Contact information

111 E Rhapsody Dr, San Antonio, TX 78216

http://www.Tiger-Services.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM