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Tiger Services Air Conditioning & Heating

Heating and Air Conditioning

About us

We are family owned and operated and have been Air Conditioning San Antonio since 1978! Our mission is to keep you comfortable with clean air at an affordable price. We set a reasonable flat fee, regardless of how long the technician takes on a repair! In addition to flat rates and two-year warranties we provide same-day service . We are available for emergency AC Repair calls every day. Our vans are fully stocked with the right parts so that our AC Repair technicians can immediately address the problem. For those looking to upgrade their home’s air conditioning and heating system, we are fully stocked in Trane and Comfortmaker equipment.

Business highlights

46 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Repair Service, Preventive Maintenance, Equipment Replacement, Residential Air Conditioning & Heating Equipment, Trane, Comfortmaker, Lennox, Carrier, Rheem, Ruud. We offer financing, promotions and coupons year round.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7284 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 284 reviews

dennis R.
09/2021
5.0
heating & air conditioning/hvac
  + -1 more
I called Tiger Services because my air conditioner was leaking water all over my floor. They arrived promptly and the tech cleared my drain line and even installed this time release drain line treatment called the "Slime-Be-Gone" so i no longer have to worry about pouring bleach down the drain line every month! I have attached a picture of what was in my drain! Gross.
Description of Work: My HVAC drain line was clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BECKY F.
09/2021
5.0
heating & air conditioning/hvac
  + -1 more
I recently purchased my home and had no clue where to start with making sure my HVAC system was maintained properly. I found Tiger Services and I am very pleased with their work. The technician was very informative, recommended a repair to make my system function better. I would recommend this company to any homeowners!
Description of Work: A/C Maintenance Check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elma D.
09/2021
5.0
heating & air conditioning/hvac
  + -1 more
Tiger Services never fails. Always on time and always professional. Ignacio performed the maintenance on my ac unit and was very thorough and professional.
Description of Work: Preventative maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john L.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
Robby performed very impressive, thorough, friendly service. Earns my top review.
Description of Work: Biannual service check of AC/Heating System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Response from Tiger Services Air Conditioning & Heating
We will let Robby know you were pleased with his service.

molly B.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
They installed an a/c system for $7700 and did a great job. They were very professional and pleasant to work with.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Thank you for taking the time to post a review.

jackson B.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
The sales person was very knowledgeable and pointed out issues I never knew I had. The installers explained everything they were going to do before hand. Very professional
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Many thanks for your kind words. if you have any questions, just call us 210-344-0060.

cee F.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
The technicians at Tiger Services were prompt - clean - had their masks on for safety - they did everything promised and left my house as clean as when they got there! How many times do service companies leave trash behind? :/ Well priced for a good service! Thanks Tiger Services ❤️
Description of Work: maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Tiger Services Air Conditioning & Heating
THank you!!!

Gordon A.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
It went fine. Two Tiger Services technicians began the work in the morning and were finished by late afternoon. They followed coronavirus safety protocols and used shoe covers to avoid tracking dirt into my home. They also installed a new programmable thermostat. They completely tested all functions before they left. A city inspector came to my home weeks later to check out the installation and told me that it looked like they took care of all the safety requirements (testing for furnace gas leaks and the like). I've lived in this home since 1978, so this is the 2nd time I've replaced the existing HVAC system. I have been using this same vendor for all of my HVAC maintenance and repair needs for 15 or 20 years, They replaced the original system in 2011 (9 years ago) in a satisfactory manner, so I did not hesitate to use them again a month or two ago (2020) for the latest replacement.
Description of Work: New Equipment Install (replacing old HVAC system)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Response from Tiger Services Air Conditioning & Heating
We are here if you need us. Tiger Services AC 210-344-0060

nancy R.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Work was performed well enough. I had problems after with the drain. Tiger was responsive. The tech found a glob of plumber sealant which the installers left blocking the main condensate drain. I would expect better on the install than to have to call for service right after.
Description of Work: Replace AC system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Tiger Services Air Conditioning & Heating
Our service department is open 7 days a week. Thank you for taking the time for the review.

Elizabeth R.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
My experience wth tiger services is always the best, and I mean THE BEST. I woke up to find me a/c wasn’t working and within and hour I had a technician at my door ready to ***** the problem. Robbie was kind, thorough, and efficient. I could not as for a better technician! His customer service was beyond amazing and I am grateful for his services. I will forever use tiger services. Also, thanks again Robbie, you’re a life saver!
Description of Work: My a/c was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$536

Chase C.
06/2019
3.0
heating & air conditioning/hvac
  + -1 more
I called Tiger after my AC stopped working one day. The technician came out and determined it was a blown blower motor ($1k repair) but the technician said that I should really consider buying a new system ($9k - $10k job). Later that day, the system surprisingly turned on, which means the blower motor was just fine. I called another company to get a second opinion and they determined it was a bad capacitor and that my freon was low. All told, their bill was $183.50. That second opinion also didn't come with a pitch for a new $10k AC system. Honesty and integrity matter and I can't say I received that from Tiger. They get a D only because they were prompt and had good communication.
Description of Work: AC assessment and repair as needed

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Tiger Services Air Conditioning & Heating
Thank you we earn our stripes everyday. We are proud to keep you and your family cool and comfortable.

LAUREN S.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
We use Tiger for a quarterly AC tune-up. We really like this company.
Description of Work: AC Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Thank you, [Member Name Removed]! We appreciate your business and hope you're staying warm and comfortable this Winter season.

Mary Ann S.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Michael helped me understand my system better and what my expectations before and after the service would be. Extremely pleased.
Description of Work: I needed to have an annual tune up. Michael was terrific and explained everything to me and some preventive measures to take. I would ask for him by name again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Tiger Services Air Conditioning & Heating
[Member Name Removed], thank you so much for your response! We are delighted to know that you are happy with our tune-up services.

Chris C.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
John G came out tô clean inspect. Ac unit. Very professional man . Polite Also bought 3 filters
Description of Work: Annual cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Tiger Services Air Conditioning & Heating
Tiger Services appreciates your business and we are happy knowing you enjoyed our professional HVAC services.

Russell G.
06/2018
5.0
heating & air conditioning/hvac, insulation
  + 0 more
The overall customer experience with this company was Outstanding. From the moment they came to check the old unit to the salesman coming out to give us bids and then the installation it was Awesome. I felt that they really cared about the services and equipment they were selling and installing. The follow up after all was done was also Excellent.
Description of Work: We needed a new A/C and Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Tiger Services prides ourselves in providing exceptional customer service and we are so thankful for your wonderful review.

Carol C.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Eric came promptly, and quickly showed me the parts of the compressor which were faulty. He also checked the air conditioning unit in the attic. He was friendly, trustworthy, and explained what was needed clearly. I couldn't ask for better service, but I have found all of the techs from this company excellent!
Description of Work: Thought I had routine maintenance, but my compressor stopped just before the visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Thank you so much for your review. Tiger works to earn our stripes everyday. Thanks

Rod S.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Technician found one burned/failed capacitor and replaced it during the service call. Frank was very thorough and professional. This is the kind of service call that you would like every time.
Description of Work: AC check and tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Thank you so much for your review. Tiger works to earn our stripes everyday. Thanks

Sergio V.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
PERFECT! Eric was quick, professional and polite, and super friendly. Would definitely use Tiger Services again. :)
Description of Work: Tune up on A/C & Heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Thank you. We appreciate your business.

mary O.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Mike knew what he was doing. Explained why as he went along. Was very clean, wore shoe covers. I will ask for him for my winter check.
Description of Work: had my summer AC check and found it needed freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Thank you so much for your review. Tiger works to earn our stripes everyday. Thanks

Jose I.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent and reliable. We would highly recommend them.
Description of Work: We have been using them for years. They installed a new HVAC system last year and we have an annual service agreement for them to come out twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Thank you. We appreciate your business.

Vaughn C.
01/2018
2.0
heating & air conditioning/hvac
  + -1 more
My old thermostrat didn't work replaced batteries still didn't replace saw a wire was loose. They replaced the thermostrat and charged me $296 for the thermostrat. I looked up the model on the internet and saw the price was $50-75 so I guess they charged $200 for installing it which took less than half an hour.
Description of Work: furnace checked and replace thermostrat

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$3,532

Response from Tiger Services Air Conditioning & Heating
We replaced your thermostat got it up and running the same day for you. Tiger Services Prides it self on prompt reliable service and comparable prices. That price includes installation of the part, the testing of the part and testing of all the wiring, the part itself, the parts warranty and all the technician's time to install and test. We find our rates are comparable to other certified and reputable companies in San Antonio. The client also has the option of joining our preventative maintenance program and saving 15% off the repairs. If you have any questions please call the office and we will be glad to talk to you about these options.

Angela K.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a contract with them, 2 units twice a year for $220. They have always been an "A". I've been with them for 20 years.
Description of Work: They came out to service the AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Tiger Services Air Conditioning & Heating
Thank you for Being a Tiger Services customer. We appreciate you.

lori S.
07/2017
1.0
heating & air conditioning/hvac
  + -1 more
Provider rep called and stated they would not perform any work after 5 PM.. I has selected the menu drop down time of 4 to 6 pm. I advised the rep that 1. I selected the time frame of 4 to 6 pm due to work needs 2. If the drop down menu on the Angie's Web site was incorrect that was between them and Angie's List. 3. If they could not meet the schedule Monday though Friday them I was willing to have the work done on a Saturday. 4. The Rep advised me that the terms of the coupon excluded Saturday, and that I could request a refund from Angie's List. I told her the coupon did not reflect Saturdays were not an option. 5. The rep explained to me that this was a new responsibility for her, and she would defer to the owner regarding the coupon time slots. She expressed to me that she did not know all the details of the coupon, but this was all "New" to her. I would advise Services Air Conditioning & Heating to train Their Service Customer Service Representatives in the art of Customer service, rather than stating this is all new to them.
Description of Work: Got a coupon from here (Angie's List) for a 20 point inspection.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$80

Response from Tiger Services Air Conditioning & Heating
This was a software glitch by angies list software. Since they had so many issues with the scheduling software, angies list discontinued that specific scheduling feature. Our apologies for any inconvenience this might have caused you. If you need to schedule an appointment, it is always best to call and talk to a live operator. Many thanks.

Thomas H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I would give them an excellent report. They worked hard. I got 2 bids. What distinguished Tiger, their bid was a little bit lower but the deciding factor, they did so much better at planning and prepping that the install was going to be the right thing. The price was the best one. I had 2 systems to replace, one upstairs and one downstairs. Each system took one day.
Description of Work: It was a complete replacement of the entire a/c system. The original system was 17 years old and it just died.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jinny C.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have a service agreement with them.
Description of Work: Inspection of the system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tiger Services Air Conditioning & Heating
Thank you

Contact information

111 E Rhapsody Dr, San Antonio, TX 78216

http://www.Tiger-Services.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLA00005678C
Trade License Locale
Texas
Trade License Authority
Texas: General
Trade License Expiration
12/03/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Tiger Services Air Conditioning & Heating is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Tiger Services Air Conditioning & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Tiger Services Air Conditioning & Heating offers free project estimates.
Yes, Tiger Services Air Conditioning & Heating offers eco-friendly accreditations.
Yes, Tiger Services Air Conditioning & Heating offers a 10% senior discount.
Yes, Tiger Services Air Conditioning & Heating offers emergency services.
Yes, Tiger Services Air Conditioning & Heating offers warranties.
Tiger Services Air Conditioning & Heating offers the following services: Repair Service, Preventive Maintenance, Equipment Replacement, Residential Air Conditioning & Heating Equipment, Trane, Comfortmaker, Lennox, Carrier, Rheem, Ruud. We offer financing, promotions and coupons year round.

Contact information

111 E Rhapsody Dr, San Antonio, TX 78216

http://www.Tiger-Services.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM