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Sweetwater Home Services

Water Filtration and Softening, Plumbing, Wells and Pumps

About us

Over the past 30 years Sweetwater Home Services has established itself as THE leader in providing residential water and air solutions for homeowners in Central Texas. Our commitment to the customer is to represent only the very best equipment available, with the strongest warranties, and at the best price anywhere. Follow that up with superior service after the sale and you have the ingredients for a winning team, offered at our three locations: Austin, San Antonio, and Rio Grande Valley. We have provided environmental solutions to over 30,000 customers and have been members of the Better Business Bureau since 1988. We are especially proud of our A+ BBB rating.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Water softeners, home chemical filtration, reverse osmosis drinking systems, carbon block drinking filters, well water treatment, home hepa air filtration, complimentary water analysis for homeowners, trade in options for non working water softeners & drinking systems in conjunction with new equipment installation.

Services we don't offer

Installation of water softeners other than the RainSoft brand

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.775 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
21%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.0
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 75 reviews

Kathy N.
02/2015
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Serviced water softener, replaced filters

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Robin J.
02/2015
5.0
water softeners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

William & Elizabeth W.
01/2015
5.0
water softeners
  + -1 more
,
Description of Work: Changed out elements in under sink filtration system; checked main, all house, water softening system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Harold C.
10/2014
4.0
water softeners
  + -1 more
unknown
Description of Work: Changed filters and regular maintenance update.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Sharon L.
10/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: Yearly checkup/maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

John S.
10/2014
5.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jamie C.
10/2014
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: I went in to purchase new filters for my RO system. I love the staff there. They had exactly what I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Patsy H.
10/2014
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: We have lived in our home for 18 years and it had a water filtering system when we moved in. Because of the age we decided to upgrade. The sales person was very knowledgeable and the installer was very good. The new system was put in place in early 2013 (cost above was for the new system). Most recent service was annual check and filter change. Installation and follow up service were easily scheduled and appointments were kept. I do think the system was a little pricey but expect it to last many years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Lisa S.
10/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: The staff were very knowledgable and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann&Robert C.
10/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: They upgraded out system. We were able to pay the upgrade in two installments. I don't remember the date or the cost of the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandy R.
10/2014
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: We had a water softener installed with a Reverse Osmosis under the sink. This service includes product (laundry soap, dish soap, dishwasher soap, shampoo, disinfectant cleaner, general cleaners, etc) for 4-5 years worth. Expensive at the outset but factoring the cost of all of these products, worth it. Should never need to buy bottled water, either.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Maria Y.
10/2014
5.0
plumbing
  + -1 more
.
Description of Work: Removed my water system and packed it for moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

ron K.
10/2014
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: They replaced my filters under the sink and checked out my outside unit. The service person was extremely professional and informative.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$186

Maria M.
10/2014
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Installed whole house water softener system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,400

JL C.
10/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: Replaced filter in home water filtration system and replaced worn parts in water softener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donal D.
10/2014
5.0
plumbing, water softeners
  + 0 more
unknown
Description of Work: Replaced filters on water softener and checked entire system

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Clayton M.
10/2014
5.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Tom S.
09/2014
5.0
water softeners, wells
  + 0 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven S.
09/2014
5.0
water softeners, wells
  + 0 more
...
Description of Work: ....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Josh & Sue M.
09/2014
5.0
water softeners, wells
  + 0 more
....
Description of Work: ....

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard D.
09/2014
4.0
water softeners, wells
  + 0 more
.....
Description of Work: ....

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Beverly T.
09/2014
4.0
water softeners
  + -1 more
unknown
Description of Work: Replace 2 filters, 1 is complicated.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sylvia C.
09/2014
3.0
water softeners
  + -1 more
unknown
Description of Work: I purchased a whole house water filtration system from them. The installation did not go that well. The reverse osmosis was actually attached to a faucet that is bypassed from going through the filtration system. This led me to feel they did not know what they were doing. The water at that faucet was checked many times and I was told the water was soft when there was no way it could ever be soft.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$6,200

William W.
07/2014
4.0
water softeners
  + -1 more
unknown
Description of Work: Changed my garbage disposal unit. Difficult for me to grade them because they were forced on me by the Home Warranty Company, and the very lowest grade garbage disposal (builder's grade) was supplied and installed. Not Sweetwater's fault. From all that I could tell, the plumber from Sweetwater was a fine fellow and did a fine job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

James M.
06/2010
4.0
water softeners
  + -1 more
I would use them again.
Description of Work: I used Sweetwater Home Services because I didn't know if my water softener was going out. They were able to service it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Sweetwater Home Services
Thank you for utilizing our service department to service your RainSoft system. We appreciate your business and the trust you have placed in our company. Please free to contact our service office any time we can assist you.
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Contact information

3300 Nacogdoches Rd Ste 200, San Antonio, TX 78217

http://www.sweetwaterhomeservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Plumbing,
Wells and Pumps

FAQ

Sweetwater Home Services is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Sweetwater Home Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sweetwater Home Services offers free project estimates.
Yes, Sweetwater Home Services offers eco-friendly accreditations.
No, Sweetwater Home Services does not offer a senior discount.
Yes, Sweetwater Home Services offers emergency services.
Yes, Sweetwater Home Services offers warranties.
Sweetwater Home Services offers the following services: Water softeners, home chemical filtration, reverse osmosis drinking systems, carbon block drinking filters, well water treatment, home hepa air filtration, complimentary water analysis for homeowners, trade in options for non working water softeners & drinking systems in conjunction with new equipment installation.
Installation of water softeners other than the RainSoft brand

Contact information

3300 Nacogdoches Rd Ste 200, San Antonio, TX 78217

http://www.sweetwaterhomeservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM