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River City Lock & Key

Locksmiths, Doors

About us

River City Lock & Key, LLC Winner of the Angie's List Super Service Award in Locksmiths Category 2018,2017, 2016, 2015, 2014, 2013! We are the company to trust when you require security for your commercial and residential needs. We are a certified safe dealer, and we buy, sell and move safes. Our goal is to provide the finest in personalized service for everyone who calls on River City Lock & Key, LLC. Our entire staff shares this goal because the people we serve are always foremost in our minds. We guarantee that anyone who calls us can count on receiving the very best in quality and service.

Services we offer

Locksmith.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 100 reviews

RICHARD W.
10/2017
5.0
locksmith
  + -1 more
Very well.
Description of Work: fixed broken locks, reset other locks, adjusted bolts to fit door jam.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$477.38

John R.
12/2016
5.0
locksmith
  + -1 more
They were awesome, quick service!
Description of Work: Had my 16ft Tailgating trailer re-keyed and added new locks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Paul B.
10/2016
5.0
locksmith
  + -1 more
Excellent same day service!
Description of Work: Had new home rekeyed, technician that came out was very quick and actually also found a lock that wasn't working correctly and asked if I wanted that replaced. Excellent and friendly service I would recommend to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Rebecca B.
07/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan C.
05/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Repaired lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Maurice L.
05/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


VIRGINIA B.
05/2016
5.0
doors
  + -1 more
unknown
Description of Work: I was very pleased that the locksmith opened our small safe and took it away after we emptied the contents. He was very personable and efficient.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bryce H.
04/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charles H.
04/2016
5.0
locksmith
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$119

Dennis E.
03/2013
5.0
locksmith
  + -1 more
It went well, they called with a time and they were on time.
Description of Work: Rekeyed a new home for me, changed a the locks and also made new keys for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

William L C.
03/2013
5.0
locksmith
  + -1 more
Extremely well! Mike and his team are "old school" quality...they understand their business and how to treat a customer!
Description of Work: Purchased a Fort Knox safe, (included delivery and installation).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Denise and Russell P.
02/2013
5.0
locksmith
  + -1 more
Work was done for a friend who said that the River City Lock arrived at the scheduled time, was friendly, efficient and professional. River City Lock completed the work in less than 10 minutes. In addition, River City Lock honored a coupon they had on Angie's List. My friend and I would recommend them for anyone looking for a locksmith.
Description of Work: Unlocked guest bedroom door...would recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro
$45

Angelika R.
02/2013
3.0
locksmith
  + -1 more
called in said I had a mail box that I lost my key. Explained it was a group box in the neighborhood. I was given an estimate of 15.00 to 50.00. I said ok. The gentleman who came was very friendly but when I went to pay I was told $200.00 plus. I was shocked and told him so and he said the office must have misunderstood they would never have told me that amount.
Description of Work: sticker shock!!!!
Rating CategoryRating out of 5
$200

Response from River City Lock & Key
Dear Member, I appreciate your review of our company. Obviously this is not the kind of experience we want our customers to have. Please be assured that the information you have shared with us is being taken seriously. After going through all our phone records, invoices, and GPS records for December 3, 2012 we were unable to locate work done at this address. We would like to make this right with you so if you could contact us with an invoice number we can further investigate. We have been in business for 28 years and appreciate our repeat customers. We hope we have the opportunity to serve you in the future with a more positive experience.

John & Azreena T.
11/2012
5.0
doors, locksmith
  + 0 more
They got on the job promptly, had to order a new pieces for the non functioning lock, returned when they said they would to finish the job.
Description of Work: had them re key all locks in house (5 doors), make 10 new keys, and repair a door lock that was not functioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jeff M.
05/2012
5.0
locksmith
  + -1 more
They were very efficient and nice.
Description of Work: Rivercity Lock and Key changed some locks at work and my personal ones.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Francis B.
10/2011
5.0
doors, locksmith
  + 0 more
Awesome job. I would definately use them again.
Description of Work: Rekeyed all locks and new front door handle/lock.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jeff M.
11/2010
5.0
locksmith
  + -1 more
Overall it went fine for me. They were very professional and very efficient.
Description of Work: Rivercity Lock and Key changed the lock about two years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cindy H.
10/2010
2.0
locksmith
  + -1 more
I found their prices to be extremely high.
Description of Work: They changed out a lock and installed a new door knob.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$450

wilfredo A.
06/2010
3.0
locksmith
  + -1 more
They sent over their apprentice and what should have taken 30 minutes took him over and hour. Because of this, I was charged a higher price because they charged by the time spent. He did do a good job, just longer then expected.
Description of Work: They unlocked a door lock for me.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$100

Betty N.
01/2009
5.0
doors, locksmith
  + 0 more
The serviceman arrived promptly and came in to see the work that needed to be done on the deadbolt lock and the back French door. After discussing the work required to replace the lock and repair the French door and discussing the options for lock hardware with me, he completed the work on both doors. I then examined the work with the technician.
Description of Work: Replaced a broken deadbolt lock on front door. Repaired a back French door which would not easily "catch" when closed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Christopher L.
10/2008
5.0
locksmith
  + -1 more
They were on time and did a great job.
Description of Work: Re-keyed three doors on a new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

SALLY B.
02/2008
5.0
locksmith
  + -1 more
Great. The locksmith was very punctual and got in and out and did the work well.
Description of Work: Re-keyed five locks and installed a new lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

James M.
11/2007
5.0
locksmith
  + -1 more
Repairman arrived about 20 minutes after I called the company. He worked efficiently and was professional.
Description of Work: Repairman from River City Lock & Key removed broken doorknob and replaced with new one. He also replaced the striker plate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72.5

William K.
02/2007
5.0
locksmith
  + -1 more
The locksmith arrived on time as arranged that same day, quickly re-keyed all the locks on outside doors alike, and pointed out that one door wasn't latching properly. He didn't have the material with him to repair it but told me how to do it myself.
Description of Work: We had purchased a house and needed the locks re-keyed throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

TALLY E.
08/2005
5.0
locksmith
  + -1 more
TO HAVE SOMEONE ACTUALLY MEET YOU WHEN THEY SAY THEY WILL AND HAVE SOMEONE BE VERY COURTEOUS MAKES IT AN EVEN BETTER EXPERIENCE. I HAVE MADE IT A POINT TO GO TO THEIR LOCATION TO GET MY KEYS MADE JUST BECAUSE OF THEIR GREAT ATTITUDE.
Description of Work: I NEEDED TO RE-KEY A RENTAL PROPERTY AND I NEEDED IT DONE IN A VERY SMALL TIME FRAME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Contact information

12151 Jones-Maltsberger Rd #107, San Antonio, TX 78247

http://rivercitylock.com

Licensing

Licensed*

Trade License Number
B08344
Trade License Locale
Texas
Trade License Expiration
06/30/2019
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors

FAQ

River City Lock & Key is currently rated 4.9 overall out of 5.
River City Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, River City Lock & Key does not offer free project estimates.
No, River City Lock & Key does not offer eco-friendly accreditations.
No, River City Lock & Key does not offer a senior discount.
No, River City Lock & Key does not offer emergency services.
No, River City Lock & Key does not offer warranties.
River City Lock & Key offers the following services: Locksmith.

Contact information

12151 Jones-Maltsberger Rd #107, San Antonio, TX 78247

http://rivercitylock.com